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Hospitality Hotel Jobs in Decatur, GA (NOW HIRING)

Guest Service Agent Hilton Garden Inn Atlanta Downtown - Atlanta, GA 30313 Overview Salary Range $16.00 Hourly Position Type Full Time Category Hospitality - Hotel Front Desk Agent Summary: Guest ...

Hospitality Spotlight is partnering with a respected hotel ownership group in Georgia to hire an experienced Hotel General Manager . This leader will oversee all hotel operations, drive revenue ...

Hotel Maintenance Engineer

Atlanta, GA ยท On-site

$15.75 - $20.25/hr

Repair and change locks in the Hotel to ensure the safety of all. * Climb ladders to reach heights ... Must be customer-service oriented and have excellent hospitality skills. Must be able to calculate ...

Hotel Maintenance Engineer

Atlanta, GA ยท On-site

$15.75 - $20.25/hr

Repair and change locks in the Hotel to ensure the safety of all. * Climb ladders to reach heights ... Must be customer-service oriented and have excellent hospitality skills. Must be able to calculate ...

Night Audit

Tucker, GA

$14.25 - $18.75/hr

Night Auditor DoubleTree Atlanta Northlake (LHP DT1) - Tucker, GA 30084 Position Type Full Time Category Hospitality - Hotel Company Overview: We have built our company one person at a time. We ...

Front Office Supervisor DoubleTree Atlanta Northlake (LHP DT1) - Tucker, GA 30084 Salary Range $16.00 - $18.00 Hourly Position Type Full Time Category Hospitality - Hotel Description The PM Shift ...

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How much do hospitality hotel jobs pay per hour?

As of May 29, 2026, the average hourly pay for hospitality hotel in Decatur, GA is $15.87, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $17.84 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in a hospitality hotel role, and why are they important?

To thrive in a hospitality hotel role, you need strong customer service skills, attention to detail, and a high school diploma or equivalent; some positions may require hospitality management degrees or relevant experience. Familiarity with property management systems (PMS), reservation software, and point-of-sale (POS) systems is often necessary. Excellent communication, problem-solving abilities, and a positive attitude help create memorable guest experiences and foster teamwork. These skills ensure efficient hotel operations, guest satisfaction, and a positive reputation for the establishment.

What are some typical challenges faced by employees working in hospitality hotels, and how can they be managed?

Employees in hospitality hotels often encounter challenges such as managing high guest expectations, handling peak periods with increased workloads, and adapting to diverse customer needs. Effective communication, strong teamwork, and a proactive approach to problem-solving are essential for navigating these challenges. Most hotels provide training and support to help staff handle difficult situations and maintain a positive guest experience, ensuring employees feel prepared and valued in their roles.

What are hospitality hotel jobs?

Hospitality hotel jobs refer to roles within a hotel that focus on providing guest services and ensuring a positive experience for visitors. These positions include front desk staff, housekeeping, concierge, food and beverage service, management, and maintenance. Employees in hospitality hotel roles are responsible for tasks like checking guests in and out, cleaning rooms, handling reservations, and addressing guest needs. The goal is to create a welcoming and comfortable environment for all guests during their stay.

What is the difference between Hospitality Hotel vs Front Desk Agent?

AspectHospitality HotelFront Desk Agent
CredentialsHigh school diploma or equivalent; hospitality certificationsHigh school diploma; customer service experience
Work EnvironmentHotels, resorts, hospitality venuesHotel front desk, reception area
Employer & IndustryHotels, resorts, hospitality companiesHotels, lodging establishments
Job FocusOverseeing guest services, operationsChecking in/out guests, handling inquiries

Hospitality Hotel refers to the broader industry or establishment, encompassing various roles and services. A Front Desk Agent is a specific position within the hospitality hotel industry, primarily responsible for guest check-in/out and customer service. While both roles require customer service skills and familiarity with hotel operations, Hospitality Hotel is the industry, and Front Desk Agent is a specific job within that industry.

What are popular job titles related to Hospitality Hotel jobs in Decatur, GA? For Hospitality Hotel jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Hospitality Hotel jobs in Decatur, GA look for? The top searched job categories for Hospitality Hotel jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Hospitality Hotel jobs? Cities near Decatur, GA with the most Hospitality Hotel job openings:
Guest Service Agent

$16/hr

Other

Posted 20 days ago


Job description

Guest Service Agent

Hilton Garden Inn Atlanta Downtown - Atlanta, GA 30313

Overview

Salary Range $16.00 Hourly Position Type Full Time Category Hospitality - Hotel

Front Desk Agent

Summary: Guest Service Agents are the face of the hotel, responsible for providing exceptional service from check-in to check-out. Duties include guest registration, reservations, handling payments, concierge services, and ensuring a positive guest experience throughout their stay.

Qualifications

Key Responsibilities:

  • Greet and register guests, assign rooms, and process payments
  • Handle reservations, incoming calls, messages, and guest inquiries
  • Provide local area information and assist with dining, transportation, and tour arrangements
  • Maintain accurate guest records and perform shift reports
  • Ensure all guest requests are addressed promptly and courteously
  • Promote hotel services using suggestive selling to maximize revenue
  • Follow service standards, dress code, and safety procedures
  • Assist with front desk operations, including PBX and reservationist duties as needed
  • Create a welcoming environment through professional communication and attention to detail