Manager, Hotel Operations Support - Task Force [IHG Army Hotels] Provide subject matter expert advice to IHG Army Hotels with on-ground support as a Taskforce Operations Manager supporting hotel and ...
Manager, Hotel Operations Support - Task Force [IHG Army Hotels] Provide subject matter expert advice to IHG Army Hotels with on-ground support as a Taskforce Operations Manager supporting hotel and ...
Operations Manager
Kennesaw, GA · On-site
Operations Manager (Hospitality) Job Summary The Operations Manager is responsible for overseeing ... Supervise daily hotel operations across departments (Front Desk, Housekeeping, Maintenance, etc.
Quick apply
Operations Manager
Kennesaw, GA · On-site
Operations Manager (Hospitality) Job Summary The Operations Manager is responsible for overseeing ... Supervise daily hotel operations across departments (Front Desk, Housekeeping, Maintenance, etc.
Operations Manager
Kennesaw, GA · On-site
Operations Manager (Hospitality) Job Summary The Operations Manager is responsible for overseeing ... Supervise daily hotel operations across departments (Front Desk, Housekeeping, Maintenance, etc.
Quick apply
Operations Manager
Kennesaw, GA · On-site
Operations Manager (Hospitality) Job Summary The Operations Manager is responsible for overseeing ... Supervise daily hotel operations across departments (Front Desk, Housekeeping, Maintenance, etc.
Hotel General Manager
Atlanta, GA · On-site
This position is responsible for managing the daily hotel operations to achieve planned financial and human resource goals for the property as well as operating within Company and brand standards.
Hotel General Manager
Atlanta, GA · On-site
This position is responsible for managing the daily hotel operations to achieve planned financial and human resource goals for the property as well as operating within Company and brand standards.
Hotel General Manager
Sandy Springs, GA · On-site
This position is responsible for managing the daily hotel operations to achieve planned financial and human resource goals for the property as well as operating within Company and brand standards.
Hotel General Manager
Sandy Springs, GA · On-site
This position is responsible for managing the daily hotel operations to achieve planned financial and human resource goals for the property as well as operating within Company and brand standards.
Hotel General Manager
$55K - $65K/yr
Hotel General Manager We are seeking a dedicated Hotel General Manager to oversee operations and ensure an exceptional guest experience. The ideal candidate is a strong leader who thrives in ...
Hotel General Manager
$55K - $65K/yr
Hotel General Manager We are seeking a dedicated Hotel General Manager to oversee operations and ensure an exceptional guest experience. The ideal candidate is a strong leader who thrives in ...
Hotel General Manager
Marietta, GA · On-site
$55K - $65K/yr
Hotel General Manager We are seeking a dedicated Hotel General Manager to oversee operations and ensure an exceptional guest experience. The ideal candidate is a strong leader who thrives in ...
Hotel General Manager
Marietta, GA · On-site
$55K - $65K/yr
Hotel General Manager We are seeking a dedicated Hotel General Manager to oversee operations and ensure an exceptional guest experience. The ideal candidate is a strong leader who thrives in ...
Hotel General Manager
Marietta, GA · On-site
$55K - $65K/yr
Hotel General Manager We are seeking a dedicated Hotel General Manager to oversee operations and ensure an exceptional guest experience. The ideal candidate is a strong leader who thrives in ...
Hotel General Manager
Marietta, GA · On-site
$55K - $65K/yr
Hotel General Manager We are seeking a dedicated Hotel General Manager to oversee operations and ensure an exceptional guest experience. The ideal candidate is a strong leader who thrives in ...
Hotel General Manager
Atlanta, GA · On-site
$60K - $80K/yr
Responsibilities Operations & Guest Experience • Lead all hotel operations with direct oversight ... Financial Performance & Asset Management • Own the property P&L performance: budgeting ...
Hotel General Manager
Atlanta, GA · On-site
$60K - $80K/yr
Responsibilities Operations & Guest Experience • Lead all hotel operations with direct oversight ... Financial Performance & Asset Management • Own the property P&L performance: budgeting ...
Hotel General Manager
$55K - $65K/yr
Hotel General Manager We are seeking a dedicated Hotel General Manager to oversee operations and ensure an exceptional guest experience. The ideal candidate is a strong leader who thrives in ...
Hotel General Manager
$55K - $65K/yr
Hotel General Manager We are seeking a dedicated Hotel General Manager to oversee operations and ensure an exceptional guest experience. The ideal candidate is a strong leader who thrives in ...
Hotel General Manager
$55K - $65K/yr
Hotel General Manager We are seeking a dedicated Hotel General Manager to oversee operations and ensure an exceptional guest experience. The ideal candidate is a strong leader who thrives in ...
Hotel General Manager
$55K - $65K/yr
Hotel General Manager We are seeking a dedicated Hotel General Manager to oversee operations and ensure an exceptional guest experience. The ideal candidate is a strong leader who thrives in ...
Hotel General Manager
Smyrna, GA · On-site
... Manager ... This leader will oversee all hotel operations, drive revenue performance, strengthen community and ...
Hotel General Manager
Smyrna, GA · On-site
... Manager ... This leader will oversee all hotel operations, drive revenue performance, strengthen community and ...
Hotel General Manager
$60K - $80K/yr
Operations & Guest Experience * Lead all hotel operations with direct oversight of Front Desk ... Execute rate strategy in coordination with revenue support, manage displacement decisions, and ...
Quick apply
Hotel General Manager
$60K - $80K/yr
Operations & Guest Experience * Lead all hotel operations with direct oversight of Front Desk ... Execute rate strategy in coordination with revenue support, manage displacement decisions, and ...
Hotel General Manager
Atlanta, GA · On-site
This position is responsible for managing the daily hotel operations to achieve planned financial and human resource goals for the property as well as operating within Company and brand standards.
Hotel General Manager
Atlanta, GA · On-site
This position is responsible for managing the daily hotel operations to achieve planned financial and human resource goals for the property as well as operating within Company and brand standards.
This position is responsible for managing the daily hotel operations to achieve planned financial and human resource goals for the property as well as operating within Company and brand standards.
This position is responsible for managing the daily hotel operations to achieve planned financial and human resource goals for the property as well as operating within Company and brand standards.
This position is responsible for managing the daily hotel operations to achieve planned financial and human resource goals for the property as well as operating within Company and brand standards.
This position is responsible for managing the daily hotel operations to achieve planned financial and human resource goals for the property as well as operating within Company and brand standards.
This position is responsible for managing the daily hotel operations to achieve planned financial and human resource goals for the property as well as operating within Company and brand standards.
This position is responsible for managing the daily hotel operations to achieve planned financial and human resource goals for the property as well as operating within Company and brand standards.
Hotel Manager
Atlanta, GA · On-site
$85K - $95K/yr
The Hotel Manager is responsible for the overall operation of the hotel including the Rooms, Food & Beverage, Administrative, Sales, Marketing and Maintenance Divisions. Hotel Managers set the ...
Hotel Manager
Atlanta, GA · On-site
$85K - $95K/yr
The Hotel Manager is responsible for the overall operation of the hotel including the Rooms, Food & Beverage, Administrative, Sales, Marketing and Maintenance Divisions. Hotel Managers set the ...
Consultant, Franchise Operations Support (French or Mandarin language proficiency required)
Atlanta, GA · On-site
... operations ... Provide troubleshooting and solving for rate and inventory management issues that impact hotel ...
Consultant, Franchise Operations Support (French or Mandarin language proficiency required)
Atlanta, GA · On-site
... operations ... Provide troubleshooting and solving for rate and inventory management issues that impact hotel ...
Operations Manager
Atlanta, GA · On-site
$70K - $75K/yr
Summary: The Operations Manager is directly responsible for operations of the Front Office and ... hotel budgeted profits through revenue initiatives and effective cost management, and manage ...
Operations Manager
Atlanta, GA · On-site
$70K - $75K/yr
Summary: The Operations Manager is directly responsible for operations of the Front Office and ... hotel budgeted profits through revenue initiatives and effective cost management, and manage ...
Hotel Operations Manager information
See Decatur, GA salary details
$29.3K - $34.9K
3% of jobs
$40K is the 25th percentile. Wages below this are outliers.
$34.9K - $40.5K
24% of jobs
$40.5K - $46.1K
13% of jobs
The median wage is $49.2K / yr.
$46.1K - $51.7K
18% of jobs
$51.7K - $57.2K
15% of jobs
$58.6K is the 75th percentile. Wages above this are outliers.
$57.2K - $62.8K
8% of jobs
$62.8K - $68.4K
10% of jobs
$68.4K - $74K
5% of jobs
$74K - $79.6K
1% of jobs
$79.6K - $85.2K
1% of jobs
$85.2K - $90.8K
2% of jobs
$29.3K
$53.7K
$90.8K
How much do hotel operations manager jobs pay per year?
What is the highest salary for a hotel manager?
What Does a Hotel Operations Manager Do?
A hotel operations manager looks after the daily operations of a hotel, lodge, or motel. Your duties include hiring and training new staff, maintaining budgets, ordering supplies and equipment for the hotel, and creating and maintaining work schedules. The career requires you have several qualifications, such as a degree in hospitality management, particularly for work at a larger hotel, or several years of experience in a similar job. Important skills include leadership ability, close attention to detail, and verbal and written communication. You must be comfortable interacting with clients and paying close attention to their needs while in your establishment.
What does a hotel operations manager do?
What are the key skills and qualifications needed to thrive as a Hotel Operations Manager, and why are they important?
What are the main challenges a Hotel Operations Manager faces when coordinating different departments, and how can they be overcome?
What is the highest paying hotel job?
How much is the salary of an operations manager?

Manager, Hotel Operations Support - Task Force [IHG Army Hotels]
IHG Hotels & ResortsAtlanta, GA • On-site
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 6 days ago
IHG rating
5.7
Based on 148 frontline employees who took The Breakroom Quiz
66th of 105 rated hotels
Job description
Manager, Hotel Operations Support - Task Force [IHG Army Hotels]
Provide subject matter expert advice to IHG Army Hotels with on-ground support as a Taskforce Operations Manager supporting hotel and business needs. Position will travel based on priority across identified IHG Army Hotels estate.
- This position is required to be able to travel (100%) to different hotels within the IHG Army Hotels estate to provide leadership and operations support as needed.
- May be required to work nights, weekends, and/or holidays.
Your day to day
- Work closely with Regional Operations teams to help identify opportunities to drive performance improvement across IHG Hotel Metrics, designing and implementing initiatives to help our Hotels achieve desired outcomes.
- Work to ensure an aligned approach between IHG Operations, Commercial and People teams to ensure support for hotels is optimized.
- Work closely with Regional operations teams to feedback to IHG Corporate Function leadership teams (Finance, HR, Risk, Development) on the needs of our hotels and to drive constant innovation in our approach
- Play a significant role in the delivery of complex, hotel-impacting projects, becoming a key stakeholder from initiation to design
- Influencing AMER functions in developing projects and tools to meet our hotel needs
- Engage with Regional leaders to support the definition, measurement and governance of Hotel Metrics
- Lead on the delivery of operations support materials to our hotels. In particular, helping to develop Senior leaders (General Managers, Operations Managers, HR Managers) new in their roles ensuring a room to belong onboarding experience.
- Review and analyze opportunities for hotels to utilize all IHG tools and resources, as well as effectively execute on IHG initiatives and ensure adoption of these programs.
- Project management for AMER corporate/hotel projects and engagement with Regional/Functional leadership teams to ensure buy-in to the approach and the embedding of the solution
- Work closely with all regional analytics and insights teams to identify operations' requirements for reporting and new insight to drive efficient engagement and performance management across hotels
- Act as a subject matter expert for regional functions, working closely with project sponsors and teams to help co-develop hotel facing solutions
- Support the development and implementation of regional performance management toolkits and structure
- Regional Operations champion for key global initiatives
- Work closely with regional operations leadership teams to help identify and implement best practice across IHG
- Coordinate and monitor the consulting activities of the team to ensure proper support of inbound calls and email requests from hotels, travel agents, and third-party intermediaries, proactive outbound calls and tele-consulting training events and on-site hotel level training. Coach and develop staff; provide escalation support for difficult or sensitive subjects; hire, fire, assess, discipline, document performance, recommend salary and classification changes.
- Develop and grow the skills and leadership experience of the Hotel Managers, Supervisors and colleagues; Set annual colleague engagement action plans and strive to maintain a high level of colleague satisfaction.
What we need from you
- Bachelor's or Master's Degree in a relevant field of work, or an equivalent combination of education and work related experience.
- 5-10 years' experience in hotel leadership operations management
- Demonstrated mastery of multiple disciplines/processes related to the position, including hotel operations, human resources, revenue management, hotel industry sales and training experience
- Experience working in branded service delivery
- Demonstrable experience in working with and across multiple stakeholders to deliver change within a hotel environment
- Self-starter with high drive for results, strong problem solving, and time management skills required
- Demonstrated ability to manage multiple tasks and projects with follow-through and attention to detail
- Strong communications, presentation, negotiation and conflict management skills
- Language skills (beneficial) and cultural awareness (essential) for effective multi-country communications
- Experience with Microsoft Office software (PowerPoint, Word, Excel, etc) and other relevant scripting tools and software desirable
- This job requires ability to perform the following:
- Standing and moving about the facilities
- Carrying or lifting items weighing up to 25 pounds
- Using a keyboard to generate correspondence, reports, etc.
- Handling objects, products, and equipment
Travel - 100%
- This position will be required to be able to travel (100%) to different hotels within the IHG Army Hotels estate to provide leadership and operations support as needed.
- May be required to work nights, weekends, and/or holidays.
Location - Remote: **Candidate must reside in the United States near a major US airport**
The salary range for this role is $83,000.00 to $115,000.00. This role is also eligible for bonus pay (as applicable). We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401K, and other benefits to employees.
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About Us
At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?
About the Team
Who we are
At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You'll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there's Room for You at IHG.
Over recent years, we've transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.
We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That's why here at IHG, we give our colleagues flexibility and balance - working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that's why leaders work with teams to determine how and when they collaborate.
We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
About IHG Hotels & Resorts
Sourced by ZipRecruiter
Staybridge Suites is an extended stay hotel, offering elevated residential style-studios and suites, complimentary daily breakfast buffet, complimentary light bites & happy hour 3 days a week, and ample amenities to accommodate both short term and extended-stay guests. We know that being on the road means balancing work with family and friends, so we go out of our way to make your stays enjoyable while keeping you connected to what matters most.
Industry
Hospitality services
Company size
11 - 50 Employees
Headquarters location
Chandler, AZ, US