The Senior Operations Manager at AAA Parking is a hands-on operational leader responsible for overseeing the safe, efficient, and profitable operation of assigned valet parking locations while ...
New
The Senior Operations Manager at AAA Parking is a hands-on operational leader responsible for overseeing the safe, efficient, and profitable operation of assigned valet parking locations while ...
New
The Senior Operations Manager at AAA Parking is a hands-on operational leader responsible for overseeing the safe, efficient, and profitable operation of assigned valet parking locations while ...
New
The Senior Operations Manager at AAA Parking is a hands-on operational leader responsible for overseeing the safe, efficient, and profitable operation of assigned valet parking locations while ...
New
... of hotel assets within the Company's portfolio. The primary objectives are to enhance the value of the Company's lodging real estate by i) providing strategic oversight of operations management and ...
... of hotel assets within the Company's portfolio. The primary objectives are to enhance the value of the Company's lodging real estate by i) providing strategic oversight of operations management and ...
Event Operations Manager
Alpharetta, GA · On-site
$70K - $80K/yr
The Event Operations Manager collaborates extensively with internal teams and external partners to ... Review facility and hotel contracts as required Floorplan, Logistics & Production * Submit and ...
Event Operations Manager
Alpharetta, GA · On-site
$70K - $80K/yr
The Event Operations Manager collaborates extensively with internal teams and external partners to ... Review facility and hotel contracts as required Floorplan, Logistics & Production * Submit and ...
Retail Operations Manager
Snellville, GA · On-site
$17.18 - $28.75/hr
... hotel cleaning, salon cleaning, etc.) * Validates completion of assigned operational messages and ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.
Retail Operations Manager
Snellville, GA · On-site
$17.18 - $28.75/hr
... hotel cleaning, salon cleaning, etc.) * Validates completion of assigned operational messages and ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.
... hotel cleaning, salon cleaning, etc.) * Validates completion of assigned operational messages and ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.
... hotel cleaning, salon cleaning, etc.) * Validates completion of assigned operational messages and ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.
... hotel cleaning, salon cleaning, etc.) * Validates completion of assigned operational messages and ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.
... hotel cleaning, salon cleaning, etc.) * Validates completion of assigned operational messages and ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.
Retail Operations Manager
Douglasville, GA · On-site
$17.18 - $28.75/hr
... hotel cleaning, salon cleaning, etc.) * Validates completion of assigned operational messages and ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.
Retail Operations Manager
Douglasville, GA · On-site
$17.18 - $28.75/hr
... hotel cleaning, salon cleaning, etc.) * Validates completion of assigned operational messages and ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.
Retail Operations Manager
$17.18 - $28.75/hr
... hotel cleaning, salon cleaning, etc.) * Validates completion of assigned operational messages and ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.
Retail Operations Manager
$17.18 - $28.75/hr
... hotel cleaning, salon cleaning, etc.) * Validates completion of assigned operational messages and ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.
Retail Operations Manager
Snellville, GA · On-site
$17.18 - $28.75/hr
... hotel cleaning, salon cleaning, etc.) * Validates completion of assigned operational messages and ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.
Retail Operations Manager
Snellville, GA · On-site
$17.18 - $28.75/hr
... hotel cleaning, salon cleaning, etc.) * Validates completion of assigned operational messages and ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.
... hotel cleaning, salon cleaning, etc.) * Validates completion of assigned operational messages and ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.
... hotel cleaning, salon cleaning, etc.) * Validates completion of assigned operational messages and ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.
Retail Operations Manager
Snellville, GA · On-site
... hotel cleaning, salon cleaning, etc.) * Validates completion of assigned operational messages and ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.
Retail Operations Manager
Snellville, GA · On-site
... hotel cleaning, salon cleaning, etc.) * Validates completion of assigned operational messages and ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.
... hotel cleaning, salon cleaning, etc.) * Validates completion of assigned operational messages and ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.
... hotel cleaning, salon cleaning, etc.) * Validates completion of assigned operational messages and ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.
... hotel cleaning, salon cleaning, etc.) * Validates completion of assigned operational messages and ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.
... hotel cleaning, salon cleaning, etc.) * Validates completion of assigned operational messages and ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.
Retail Operations Manager
Douglasville, GA · On-site
$17.18 - $28.75/hr
... hotel cleaning, salon cleaning, etc.) * Validates completion of assigned operational messages and ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.
Retail Operations Manager
Douglasville, GA · On-site
$17.18 - $28.75/hr
... hotel cleaning, salon cleaning, etc.) * Validates completion of assigned operational messages and ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.
... hotel cleaning, salon cleaning, etc.) * Validates completion of assigned operational messages and ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.
... hotel cleaning, salon cleaning, etc.) * Validates completion of assigned operational messages and ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.
... hotel cleaning, salon cleaning, etc.) * Validates completion of assigned operational messages and ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.
... hotel cleaning, salon cleaning, etc.) * Validates completion of assigned operational messages and ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.
... hotel cleaning, salon cleaning, etc.) * Validates completion of assigned operational messages and ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.
... hotel cleaning, salon cleaning, etc.) * Validates completion of assigned operational messages and ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.
Assistant General Manager / Front Office Manager-Level Support
Atlanta, GA · On-site
$1.3K - $1.8K/wk
This role is critical in supporting daily front desk operations and overall hotel management through the end of June. The ideal candidate will have prior IHG experience and be proficient in Opera PMS.
Assistant General Manager / Front Office Manager-Level Support
Atlanta, GA · On-site
$1.3K - $1.8K/wk
This role is critical in supporting daily front desk operations and overall hotel management through the end of June. The ideal candidate will have prior IHG experience and be proficient in Opera PMS.
... hotel cleaning, salon cleaning, etc.) * Validates completion of assigned operational messages and ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.
... hotel cleaning, salon cleaning, etc.) * Validates completion of assigned operational messages and ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.
Hotel Operations Manager information
See Decatur, GA salary details
$29.3K - $34.9K
3% of jobs
$40K is the 25th percentile. Wages below this are outliers.
$34.9K - $40.5K
24% of jobs
$40.5K - $46.1K
13% of jobs
The median wage is $49.2K / yr.
$46.1K - $51.7K
18% of jobs
$51.7K - $57.2K
15% of jobs
$58.6K is the 75th percentile. Wages above this are outliers.
$57.2K - $62.8K
8% of jobs
$62.8K - $68.4K
10% of jobs
$68.4K - $74K
5% of jobs
$74K - $79.6K
1% of jobs
$79.6K - $85.2K
1% of jobs
$85.2K - $90.8K
2% of jobs
$29.3K
$53.7K
$90.8K
How much do hotel operations manager jobs pay per year?
As of Aug 21, 2026, the average yearly pay for hotel operations manager in Decatur, GA is $53,741.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $62,000.00 per year, depending on experience, location, and employer.
What does a hotel operations manager do?
A hotel operations manager looks after the daily operations of a hotel, lodge, or motel. Your duties include hiring and training new staff, maintaining budgets, ordering supplies and equipment for the hotel, and creating and maintaining work schedules. The career requires you have several qualifications, such as a degree in hospitality management, particularly for work at a larger hotel, or several years of experience in a similar job. Important skills include leadership ability, close attention to detail, and verbal and written communication. You must be comfortable interacting with clients and paying close attention to their needs while in your establishment.
What are the key skills and qualifications needed to thrive as a hotel operations manager and why are they important?
To thrive as a Hotel Operations Manager, you need strong leadership, organizational, and hospitality management skills, typically backed by a degree in hospitality or business administration and relevant industry experience. Familiarity with property management systems (PMS), reservation software, and compliance standards is essential. Exceptional interpersonal skills, problem-solving abilities, and adaptability help you lead teams and ensure guest satisfaction. These competencies are crucial for maintaining smooth daily operations, upholding service quality, and driving overall hotel success.
What are the main challenges a hotel operations manager faces when coordinating different departments, and how can they be overcome?
A Hotel Operations Manager often navigates challenges like aligning the goals of various departments—such as housekeeping, front desk, and food & beverage—to ensure seamless guest experiences. Communication gaps and conflicting priorities can arise, especially during busy periods. To overcome these challenges, successful managers hold regular interdepartmental meetings, implement clear standard operating procedures, and foster a culture of collaboration and open feedback. This proactive approach helps maintain service consistency and supports the overall operational efficiency of the hotel.
What is operations management in hotels?
Operations management in hotels involves overseeing daily activities to ensure smooth functioning of services such as front desk, housekeeping, maintenance, and food service. Hotel operations managers coordinate staff, manage budgets, and implement procedures to enhance guest experience and operational efficiency.
More about Hotel Operations Manager jobs
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What cities near Decatur, GA are hiring for Hotel Operations Manager jobs?
Cities near Decatur, GA with the most Hotel Operations Manager job openings:
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Job description
The Senior Operations Manager at AAA Parking is a hands-on operational leader responsible for overseeing the safe, efficient, and profitable operation of assigned valet parking locations while delivering a level of service that consistently exceeds client and customer expectations.
This role serves as the key leader for location operations, with accountability for team performance, staffing, training, customer service, revenue control, safety, facility standards, financial performance, and client relationships. The Senior Operations Manager leads by example, develops high-performing teams, identifies opportunities for operational improvement, and ensures company standards are consistently upheld.
The ideal candidate is an experienced operations professional who thrives in a fast-paced, customer-focused environment and can effectively balance people leadership, client service, financial accountability, and day-to-day operational execution.
The Senior Operations Manager must be able to perform the essential functions of the position with or without reasonable accommodation.
Key Responsibilities
Leadership & Team Management
Recruiting, Training & Employee Development
Client & Customer Relations
Payroll & Administrative Oversight
Financial & Revenue Management
Safety, Facility & Maintenance
Operations & Continuous Improvement
What Success Looks Like
A successful Senior Operations Manager creates an operation that is safe, profitable, well-staffed, client-focused, and consistently well-executed. They build strong teams, develop future leaders, maintain excellent client relationships, control costs, protect revenue, and ensure every customer interaction reflects the company's commitment to exceptional service.
The Senior Operations Manager is expected to be a leader, coach, problem-solver, business operator, and trusted client partner who can take ownership of the operation and drive measurable results.
Qualifications & Core Competencies
Physical & Work Environment Requirements
The position may require extended periods of standing, walking, and working outdoors in varying weather conditions. The Senior Operations Manager may be required to move throughout parking facilities, interact directly with customers and employees, inspect operational areas, and respond to time-sensitive operational needs.
The Manager must be able to perform the essential functions of the position with or without reasonable accommodation.
Why Join Us?
This is an opportunity for an experienced operations leader to take ownership of a high-impact operation, build and develop a strong team, strengthen client partnerships, and directly influence the financial and service performance of the business.
If you are a hands-on leader who takes pride in operational excellence, develops people, solves problems, and understands that exceptional service is what sets great parking operations apart, we want to hear from you.
This role serves as the key leader for location operations, with accountability for team performance, staffing, training, customer service, revenue control, safety, facility standards, financial performance, and client relationships. The Senior Operations Manager leads by example, develops high-performing teams, identifies opportunities for operational improvement, and ensures company standards are consistently upheld.
The ideal candidate is an experienced operations professional who thrives in a fast-paced, customer-focused environment and can effectively balance people leadership, client service, financial accountability, and day-to-day operational execution.
The Senior Operations Manager must be able to perform the essential functions of the position with or without reasonable accommodation.
Key Responsibilities
Leadership & Team Management
- Provide overall leadership and direction to location staff, including Team Leaders, supervisors, valet attendants, and other frontline employees.
- Plan, schedule, organize, and direct daily activities to ensure appropriate staffing levels and smooth operational coverage.
- Delegate responsibilities effectively while maintaining accountability for results.
- Coach, mentor, and develop employees to improve performance, engagement, and career growth.
- Monitor individual and team performance and take appropriate action to address performance, attendance, conduct, or service concerns.
- Promote a positive, professional, safety-focused, and customer-service-oriented workplace culture.
- Lead by example and maintain a visible presence during key operating periods and high-volume events.
- Ensure all employees understand and consistently follow company policies, procedures, and service standards.
Recruiting, Training & Employee Development
- Recruit, interview, select, and onboard qualified employees in accordance with company standards and staffing requirements.
- Develop and implement effective onboarding plans that provide new employees with the knowledge, training, and resources needed for success.
- Coordinate and conduct training related to valet operations, customer service, safety, parking procedures, equipment, and company policies.
- Identify training and development opportunities for Team Leaders and frontline employees.
- Build a strong internal talent pipeline by recognizing and developing high-potential employees.
- Partner with Human Resources on employee relations, performance management, wage and hour compliance, and other personnel matters.
Client & Customer Relations
- Serve as the primary point of contact for the client, property manager, or designated site representative.
- Establish and maintain strong, professional relationships with clients through consistent communication, responsiveness, and operational excellence.
- Attend client and location meetings as appropriate and provide updates regarding staffing, service levels, operational performance, and ongoing initiatives.
- Respond promptly and professionally to client requests, concerns, and service opportunities.
- Proactively identify opportunities to enhance the client and customer experience.
- Address customer concerns and service issues with professionalism while protecting the interests and reputation of the company.
- Ensure the operation consistently delivers service that meets or exceeds contractual and client expectations.
Payroll & Administrative Oversight
- Manage the location's payroll process and ensure employee hours are reviewed and approved accurately and on time.
- Ensure timely employee sign-off on hours and resolve discrepancies promptly.
- Collaborate with the local Payroll Department to ensure payroll data is complete, accurate, and submitted within established deadlines.
- Partner with the Human Resources Manager to maintain compliance with applicable wage and hour requirements and company policies.
- Maintain accurate operational records, employee documentation, and required reports.
- Prepare daily, weekly, and monthly operating reports as required.
Financial & Revenue Management
- Maintain accountability for location revenue, financial performance, and operational profitability.
- Monitor revenue-control procedures to ensure accurate collection, reporting, reconciliation, and protection of company and client assets.
- Review monthly Profit & Loss statements, adjustments, and variance reports to identify trends, opportunities, and areas requiring corrective action.
- Develop and implement operational adjustments as necessary to achieve budget and profitability objectives.
- Monitor labor costs and staffing levels to balance service requirements with financial goals.
- Assist with monitoring, reviewing, and analyzing market rate structures and provide recommendations as appropriate.
- Identify opportunities to improve revenue, reduce unnecessary expenses, and increase overall operational efficiency.
Safety, Facility & Maintenance
- Maintain a strong safety culture and ensure employees consistently follow company safety policies and procedures.
- Monitor the parking facility and associated premises to ensure the garage or lot is clean, organized, safe, secure, and maintained to established standards.
- Conduct or oversee regular operational inspections and promptly address safety, maintenance, or service deficiencies.
- Supervise ongoing maintenance projects and coordinate with appropriate vendors, property representatives, and internal teams to ensure quality and timely completion.
- Ensure equipment, signage, uniforms, vehicles, and other operational resources are properly maintained and presented in a professional manner.
- Investigate operational incidents and ensure appropriate documentation and follow-up are completed.
Operations & Continuous Improvement
- Oversee all aspects of daily valet parking operations to ensure safe, efficient, and consistent service delivery.
- Anticipate operational challenges and develop solutions before they negatively impact customers, employees, or clients.
- Evaluate staffing, workflow, traffic patterns, peak periods, and operational procedures to improve efficiency and service quality.
- Implement company programs, initiatives, and operational standards at assigned locations.
- Identify opportunities to streamline processes, improve productivity, and enhance the customer experience.
- Implement and complete special projects, programs, and initiatives that arise from the operation of the assigned location.
- Maintain awareness of industry practices, local market conditions, and competitive trends that may affect the operation.
- Assist leadership with operational planning and other initiatives designed to support company growth and profitability.
What Success Looks Like
A successful Senior Operations Manager creates an operation that is safe, profitable, well-staffed, client-focused, and consistently well-executed. They build strong teams, develop future leaders, maintain excellent client relationships, control costs, protect revenue, and ensure every customer interaction reflects the company's commitment to exceptional service.
The Senior Operations Manager is expected to be a leader, coach, problem-solver, business operator, and trusted client partner who can take ownership of the operation and drive measurable results.
Qualifications & Core Competencies
- Proven experience in operations management, hospitality, parking, transportation, retail, facilities, or another high-volume service environment.
- Demonstrated experience leading, coaching, and developing frontline teams.
- Strong organizational and time-management skills with the ability to manage multiple priorities simultaneously.
- Excellent customer service and client relationship skills.
- Strong communication and interpersonal skills.
- Ability to analyze financial and operational reports and translate information into actionable improvements.
- Strong problem-solving and decision-making abilities.
- Ability to work effectively in a fast-paced, physically active, and customer-facing environment.
- Proficiency with standard business and payroll systems; experience with scheduling and workforce-management systems is a plus.
- Strong attention to detail and accountability for results.
- Ability to work flexible hours, including evenings, weekends, holidays, and high-volume event periods, as operational needs require.
- Valid driver's license and ability to meet company driving and insurance requirements, where applicable.
Physical & Work Environment Requirements
The position may require extended periods of standing, walking, and working outdoors in varying weather conditions. The Senior Operations Manager may be required to move throughout parking facilities, interact directly with customers and employees, inspect operational areas, and respond to time-sensitive operational needs.
The Manager must be able to perform the essential functions of the position with or without reasonable accommodation.
Why Join Us?
This is an opportunity for an experienced operations leader to take ownership of a high-impact operation, build and develop a strong team, strengthen client partnerships, and directly influence the financial and service performance of the business.
If you are a hands-on leader who takes pride in operational excellence, develops people, solves problems, and understands that exceptional service is what sets great parking operations apart, we want to hear from you.
About AAA Parking
Sourced by ZipRecruiter
Industry
Facilities support services
Company size
501 - 1,000 Employees
Headquarters location
Atlanta, GA, US
Year founded
1956