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Guest Experience Marriott Jobs in Decatur, GA (NOW HIRING)

Marriott

Guest Experience Expert

Atlanta, GA · On-site

Our Guest Experience Experts take the initiative to deliver a wide range of services that guide ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...

Marriott

Guest Experience Expert

Atlanta, GA

Our Guest Experience Experts take the initiative to deliver a wide range of services that guide ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...

Marriott

Guest Experience Specialist

Alpharetta, GA

Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...

Marriott

Guest Experience Specialist

Atlanta, GA · On-site

Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...

Marriott

Guest Experience Expert

Atlanta, GA · On-site

Our Guest Experience Experts take the initiative to deliver a wide range of services that guide ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...

Marriott

Guest Experience Expert (Front Desk Agent)

Atlanta, GA · On-site

$14.50 - $18.25/hr

Our Guest Experience Experts take the initiative to deliver a wide range of services that guide ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...

Marriott

Guest Environment Expert

Atlanta, GA

$14.25 - $17.25/hr

Our Guest Environment Experts are skilled in a wide range of housekeeping functions with ... Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a ...

Marriott

Guest Environment Expert

Atlanta, GA · On-site

$14.25 - $17.25/hr

Our Guest Environment Experts are skilled in a wide range of housekeeping functions with ... Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a ...

Marriott International

Guest Environment Expert

Atlanta, GA · On-site

$14.25 - $17.25/hr

Our Guest Environment Experts are skilled in a wide range of housekeeping functions with ... Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a ...

Marriott

Guest Environment Expert

Sandy Springs, GA

$14.50 - $18.25/hr

Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts ... At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all ...

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All JobsGuest Experience Marriott JobsGuest Experience Marriott Jobs in Decatur, GA

Guest Experience Marriott information

See Decatur, GA salary details

$10

$15

$21

How much do guest experience marriott jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for guest experience marriott in Decatur, GA is $15.95, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $17.84 per hour, depending on experience, location, and employer.

What does a Guest Experience associate do at Marriott?

A Guest Experience associate at Marriott is responsible for ensuring that guests have a positive and memorable stay. Their duties often include greeting guests, addressing inquiries or concerns, providing information about hotel services and local attractions, and resolving issues promptly. They work closely with housekeeping, front desk, and management teams to deliver exceptional customer service and uphold Marriott’s high standards. Their goal is to create a welcoming environment and exceed guest expectations throughout their visit.

What is the difference between Guest Experience Marriott vs Front Desk Agent?

AspectGuest Experience MarriottFront Desk Agent
Primary RoleEnhancing guest satisfaction through personalized service and engagementManaging guest check-in/check-out and reservations
Required SkillsCustomer service, communication, problem-solvingCustomer service, administrative skills, attention to detail
Work EnvironmentFront desk, lobby, guest interaction areasFront desk, reception area
CertificationsCustomer service experience often preferred; hospitality background helpfulHospitality or customer service experience; sometimes required certifications

Guest Experience Marriott focuses on creating memorable guest interactions and personalized service, while Front Desk Agents handle the operational aspects of guest check-in and check-out. Both roles require strong customer service skills, but Guest Experience roles emphasize engagement and satisfaction beyond basic service, often involving more personalized interactions.

How does the Guest Experience role at Marriott typically collaborate with other hotel departments to ensure exceptional service?

In the Guest Experience role at Marriott, collaboration with various hotel departments—such as housekeeping, front desk, food and beverage, and maintenance—is essential to providing seamless and memorable stays for guests. Team members often communicate guest preferences, resolve service issues, and coordinate special requests by working closely with colleagues across departments. This collaborative approach helps to quickly address any concerns and deliver personalized touches, which are hallmarks of Marriott’s service standards. Regular briefings and digital communication tools support this teamwork, ensuring everyone is aligned in meeting guest needs.

What are the key skills and qualifications needed to thrive as a Guest Experience Associate at Marriott, and why are they important?

To thrive as a Guest Experience Associate at Marriott, you need strong customer service skills, attention to detail, and ideally a background in hospitality or a related field. Familiarity with property management systems (like Marriott's proprietary platforms), booking software, and reservation tools is typically required. Excellent communication, problem-solving abilities, and a positive attitude help you stand out in creating memorable guest interactions. These skills ensure guests receive outstanding service, leading to higher satisfaction and loyalty, which are crucial in the hospitality industry.
What job categories do people searching Guest Experience Marriott jobs in Decatur, GA look for? The top searched job categories for Guest Experience Marriott jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Guest Experience Marriott jobs? Cities near Decatur, GA with the most Guest Experience Marriott job openings:
Guest Experience Marriott jobs near you
Guest Experience Expert

Guest Experience Expert

Marriott

Atlanta, GA • On-site

Full-time

Posted 8 days ago

Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,173 frontline employees who took The Breakroom Quiz

51st of 106 rated hotels

Job description

POSITION SUMMARY

Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

 
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
 
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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