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Guest Experience Marriott Jobs in Decatur, GA (NOW HIRING)

Marriott

Guest Service Support Expert

College Park, GA · On-site

$14.25 - $17.25/hr

Our Guest Service Support Experts take the initiative and deliver a wide range of services to make ... No supervisory experience. License or Certification: None At Marriott International, we are ...

CUSA, LLC

Hotel General Manager

Marietta, GA · On-site

... guest service, recognizing our associates as our best asset, and providing value to our business ... Qualified, experienced Marriott General Managers with a committment to excellence are encouraged to ...

CUSA, LLC

Hotel General Manager

Atlanta, GA

... guest service, recognizing our associates as our best asset, and providing value to our business ... Qualified, experienced Marriott General Managers with a committment to excellence are encouraged to ...

Marriott International

Lobby Concierge

Atlanta, GA · On-site

Our Guest Experience Experts take the initiative to deliver a wide range of services that guide ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...

Marriott International

Front Desk Agent

Atlanta, GA · On-site

$13.75 - $17.25/hr

Our Guest Experience Experts take the initiative to deliver a wide range of services that guide ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...

Marriott International

Housekeeping

Hapeville, GA · On-site

$13.50 - $16/hr

Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts ... At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all ...

CUSA, LLC

Hotel General Manager

Marietta, GA · On-site

... guest service, recognizing our associates as our best asset, and providing value to our business ... Qualified, experienced Marriott General Managers with a committment to excellence are encouraged to ...

Marriott International

Guest Service Expert

Atlanta, GA · On-site

$14.25 - $17.25/hr

Our Guest Service Experts take the initiative and deliver a wide range of services to make sure ... No supervisory experience. License or Certification: None At Marriott International, we are ...

Marriott

Housekeeping Attendant

Atlanta, GA

$13.50 - $16.75/hr

Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts ... At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all ...

Marriott International

Housekeeping Attendant

Atlanta, GA · On-site

$13.50 - $16.75/hr

Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts ... At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all ...

Marriott

Assistant Director of Services

Atlanta, GA · On-site

Position focuses on ensuring guest and employee satisfaction and achieving the operating budget ... Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a ...

Marriott

Server

Atlanta, GA · On-site

Our Guest Service Experts take the initiative and deliver a wide range of services to make sure ... No supervisory experience. License or Certification: None At Marriott International, we are ...

Marriott

Assistant Director of Services

Atlanta, GA · On-site

Position focuses on ensuring guest and employee satisfaction and achieving the operating budget ... Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a ...

Marriott

Host or Hostess

Atlanta, GA · On-site

Our Guest Service Support Experts take the initiative and deliver a wide range of services to make ... No supervisory experience. License or Certification: None At Marriott International, we are ...

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All JobsGuest Experience Marriott JobsGuest Experience Marriott Jobs in Decatur, GA

Guest Experience Marriott information

See Decatur, GA salary details

$10

$15

$21

How much do guest experience marriott jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for guest experience marriott in Decatur, GA is $15.95, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $17.84 per hour, depending on experience, location, and employer.

What does a guest experience associate do at Marriott?

A Guest Experience associate at Marriott is responsible for ensuring that guests have a positive and memorable stay. Their duties often include greeting guests, addressing inquiries or concerns, providing information about hotel services and local attractions, and resolving issues promptly. They work closely with housekeeping, front desk, and management teams to deliver exceptional customer service and uphold Marriott’s high standards. Their goal is to create a welcoming environment and exceed guest expectations throughout their visit.

What is the difference between Guest Experience Marriott vs Front Desk Agent?

AspectGuest Experience MarriottFront Desk Agent
Primary RoleEnhancing guest satisfaction through personalized service and engagementManaging guest check-in/check-out and reservations
Required SkillsCustomer service, communication, problem-solvingCustomer service, administrative skills, attention to detail
Work EnvironmentFront desk, lobby, guest interaction areasFront desk, reception area
CertificationsCustomer service experience often preferred; hospitality background helpfulHospitality or customer service experience; sometimes required certifications

Guest Experience Marriott focuses on creating memorable guest interactions and personalized service, while Front Desk Agents handle the operational aspects of guest check-in and check-out. Both roles require strong customer service skills, but Guest Experience roles emphasize engagement and satisfaction beyond basic service, often involving more personalized interactions.

How does the guest experience role at Marriott typically collaborate with other hotel departments to ensure exceptional service?

In the Guest Experience role at Marriott, collaboration with various hotel departments—such as housekeeping, front desk, food and beverage, and maintenance—is essential to providing seamless and memorable stays for guests. Team members often communicate guest preferences, resolve service issues, and coordinate special requests by working closely with colleagues across departments. This collaborative approach helps to quickly address any concerns and deliver personalized touches, which are hallmarks of Marriott’s service standards. Regular briefings and digital communication tools support this teamwork, ensuring everyone is aligned in meeting guest needs.

What does a guest experience specialist do at Marriott?

A guest experience specialist at Marriott is responsible for ensuring guests have a positive stay by providing excellent customer service, addressing guest needs, and resolving issues promptly. They often handle check-ins, assist with inquiries, and promote hotel amenities, using communication skills and familiarity with hotel systems. The role requires a focus on guest satisfaction and may involve teamwork and problem-solving skills.

What are the key skills and qualifications needed to thrive as a guest experience associate at Marriott?

To thrive as a Guest Experience Associate at Marriott, you need strong customer service skills, attention to detail, and ideally a background in hospitality or a related field. Familiarity with property management systems (like Marriott's proprietary platforms), booking software, and reservation tools is typically required. Excellent communication, problem-solving abilities, and a positive attitude help you stand out in creating memorable guest interactions. These skills ensure guests receive outstanding service, leading to higher satisfaction and loyalty, which are crucial in the hospitality industry.
What job categories do people searching Guest Experience Marriott jobs in Decatur, GA look for? The top searched job categories for Guest Experience Marriott jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Guest Experience Marriott jobs? Cities near Decatur, GA with the most Guest Experience Marriott job openings:
Guest Experience Marriott jobs near you

Marriott Atlanta Alpharetta - Front Desk Agent

Aimbridge Hospitality

Alpharetta, GA

$13.75 - $17.25/hr

Full-time

Re-posted 10 days ago

Aimbridge Hospitality rating

5.9

Company rating: 5.9 out of 10

Based on 136 frontline employees who took The Breakroom Quiz

64th of 108 rated hotels

Job description


Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells. Youre the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

KEY SKILLS/RESPONSIBILITIES

  • Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether its a quick question or a big request, youre all about making their stay unforgettable.
  • Communication Champ: You know how to get the message acrossclearly, confidently, and with a smile. Whether its chatting with guests or coordinating with the team, you keep things flowing smoothly.
  • Quick-Thinking Problem Solver: When challenges pop up, youre already on it. You think fast, act smart, and turn potential hiccups into happy endings.
  • Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

EDUCATION & EXPERIENCE

  • High school diploma or equivalent; experience in a hotel or related field preferred.
  • Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

  • Now offering Daily Pay! Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan

PROPERTY INFORMATION:
The Atlanta Marriott Alpharetta is located north of Atlanta city center, 4 miles from North Point Mall. It has an on-site Starbucks, and offers spacious air-conditioned rooms with flat-screen TVs. All guest rooms include a work desk and a seating area. Guest will also have a satellite TV, a coffee-making facilities, and an iPod docking station. Guests can enjoy steaks, seafood and sandwiches at 19 North. The Atlanta Marriott Alpharetta features a lobby bar and a market.


Application deadline for Colorado positions:

What Aimbridge Hospitality employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Aimbridge Hospitality logo

About Aimbridge Hospitality

Sourced by ZipRecruiter

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Plano, TX, US

Year founded

2003

Social media

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