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Hospital Receptionist Jobs in Iowa (NOW HIRING)

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Hospital Receptionist information

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$18

How much do hospital receptionist jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for hospital receptionist in Iowa is $18.06, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $18.08 per hour, depending on experience, location, and employer.

What does a hospital receptionist do?

A hospital receptionist is an administrative assistant that works in the lobby of a hospital. As a hospital receptionist, your responsibilities include collecting medical history, processing insurance information, directing patients to the proper facilities, and fulfilling basic customer service roles. You also perform various administrative duties, like filing patient information and answering phone calls. Medical receptionists play a crucial part in maintaining HIPPA privacy laws.

What does a hospital receptionist do?

A hospital receptionist is responsible for greeting patients and visitors, managing check-ins and check-outs, answering phone calls, and directing inquiries to the appropriate departments. They also handle administrative tasks such as scheduling appointments, maintaining patient records, and processing paperwork. Hospital receptionists play a key role in ensuring smooth communication and efficient operation within the hospital’s front desk area.

What are the key skills and qualifications needed to thrive as a hospital receptionist, and why are they important?

To thrive as a Hospital Receptionist, you need excellent organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with hospital information systems, scheduling software, and basic office equipment is typically required. Outstanding communication, professionalism, and patience help create a positive first impression and effectively assist patients and staff. These skills are crucial for ensuring smooth front-desk operations, accurate information management, and a welcoming environment in a healthcare setting.

How does a hospital receptionist typically coordinate with medical staff during busy periods?

Hospital receptionists play a crucial role in ensuring smooth communication between patients, doctors, and nursing staff, especially during peak hours. They are responsible for efficiently directing patient inquiries, managing appointment schedules, and relaying urgent messages to the appropriate medical departments. In busy periods, strong organizational skills and the ability to remain calm under pressure are essential, as receptionists must prioritize tasks while maintaining a welcoming environment. Regular collaboration with nurses and administrative teams is common to ensure patient flow and minimize wait times.

What is the difference between Hospital Receptionist vs Medical Secretary?

AspectHospital ReceptionistMedical Secretary
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma; medical office administration certification often preferred
Work EnvironmentFront desk of hospitals, clinics, healthcare facilitiesMedical offices, clinics, hospitals, administrative settings
Employer & IndustryHospitals, healthcare providersMedical practices, healthcare organizations
Primary ResponsibilitiesGreeting patients, scheduling, answering callsManaging correspondence, medical records, appointment scheduling

The main difference is that a Hospital Receptionist primarily handles front desk duties like greeting patients and scheduling, while a Medical Secretary manages administrative tasks such as medical records and correspondence. Both roles are essential in healthcare settings but focus on different aspects of patient and office management.

More about Hospital Receptionist jobs

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Cities in Iowa with the most Hospital Receptionist job openings:

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Hospital Receptionist jobs near you
Infographic showing various Hospital Receptionist job openings in Iowa as of August 2026, with employment types broken down into 1% Locum Tenens, 4% As Needed, 71% Full Time, 18% Part Time, and 6% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,570 per year, or $18.1 per hour.

Receptionist

University of Iowa Health Network Rehabilitation Hospital, a venture with Encompass Health

Norwalk, IA • On-site

$17 - $19/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Key responsibilities

  • Answer all incoming calls and route them to the appropriate area or individual.

  • Greet visitors, assist them in signing in, and ensure they wear badges.

  • Assist in the entry of information related to admits, discharges, and physician changes.

Job description

Receptionist Career Opportunity


Valued for your Receptionist Skills

Are you a friendly and organized individual with a passion for creating a welcoming atmosphere? Join our team as a Receptionist, where we believe in fostering careers close to home and heart. Be the first point of contact at our hospital, creating positive impressions and ensuring a smooth, friendly experience for visitors and callers. Your role as the face of our organization is pivotal, contributing to a warm environment aligned with your values. Operating the switchboard, managing front desk reception, and providing crucial clerical support across departments, your contributions ensure effective communication and operational efficiency. Ready to be a difference-maker in our welcoming hospital? Explore this Receptionist position with us.


A Glimpse into Our World
At Encompass Health, you'll experience the difference the moment you become a part of our team. Working with us means aligning with a rapidly growing national inpatient rehabilitation leader. We take pride in the growth opportunities we offer and how our team unites for the greater good of our patients. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, among other accolades, which is nothing short of amazing.

Starting Perks and Benefits

At Encompass Health, we are committed to creating a supportive, inclusive, and caring environment where you can thrive. From day one, you will have access to:

  • Affordable medical, dental, and vision plans for both full-time and part-time employees and their families.
  • Generous paid time off that accrues over time.
  • Opportunities for tuition reimbursement and continuous education.
  • Company-matching 401(k) and employee stock purchase plans.
  • Flexible spending and health savings accounts.

Become the Receptionist you always wanted to be

  • Answer all incoming calls and route to appropriate area or individual.
  • Greet all visitors; assist them in signing in and wearing badge.
  • Enter and scan deposits, charges, and adjustments as directed.
  • Run and distribute census reports each morning and at end of day.
  • Assist in the entry of information related to admits, discharges, and physician changes.
  • Scan all correspondence and any miscellaneous items.
  • Check all therapy charges and attach census to back of each therapist's batch.

Qualifications

  • High school diploma or equivalent preferred.
  • Working knowledge of switchboard equipment preferred.
  • Ability to use computer systems and complete data entry is preferred.
  • Knowledge of 10-key data entry method preferred.
  • Detail-oriented with the ability to coordinate, analyze, and make decisions.
  • Flexibility to work varied shifts (weekdays, weekends, evenings, nights) as required.
The Encompass Health Way
We proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing!
At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.

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