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Veterinary Receptionist Jobs in Iowa (NOW HIRING)

$15.50 - $19.75/hr

Support receptionists and boarding staff as needed Qualifications * Excellent communication skills * Thrive in a team environment * Reliable, punctual and detail oriented * Prior veterinary or animal ...

Receptionist

Slater, IA · On-site

$16 - $16.50/hr

Receptionist Immediate need for a talented receptionist. This is a 06+months contract opportunity with long-term potential and is located in Slater IA (Onsite). Please review the below and contact me ...

Receptionist

Ankeny, IA · On-site

$14.75 - $19.50/hr

Receptionist StoryPoint Ankeny Location: 2855 SW Vintage Pkwy, Ankeny, IA 50023 Position: Receptionist Job Type: Part Time Schedule: Every Tuesday - Thursday from 4pm-8pm. Rotating weekend and ...

Receptionist StoryPoint Pleasant Hill Overview: * Location: 6151 Martha L Miller Dr, Pleasant Hill, IA 50327 * Position: Receptionist * Job Type: Full Time * Schedule: Monday-Friday from 8:30am-5pm

New

Receptionist

Ankeny, IA · On-site

$14.75 - $19.50/hr

Receptionist StoryPoint Ankeny Overview: * Location: 2855 SW Vintage Pkwy, Ankeny, IA 50023 * Position: Receptionist * Job Type: Part Time * Schedule: Every Tuesday - Thursday from 4pm-8pm. Rotating ...

Receptionist

Ankeny, IA

$14.75 - $19.50/hr

Receptionist StoryPoint Ankeny Overview: * Location: 2855 SW Vintage Pkwy, Ankeny, IA 50023 * Position: Receptionist * Job Type: Part Time * Schedule: Every Tuesday - Thursday from 4pm-8pm. Rotating ...

Receptionist

Pleasant Hill, IA · On-site

$16 - $17/hr

Receptionist StoryPoint Pleasant Hill Overview: * Location: 6151 Martha L Miller Dr, Pleasant Hill, IA 50327 * Position: Receptionist * Job Type: Full Time * Schedule: Monday-Friday from 8:30am-5pm

New

Receptionist

Ankeny, IA · On-site

$14.75 - $19.50/hr

Receptionist StoryPoint Ankeny Overview: * Location: 2855 SW Vintage Pkwy, Ankeny, IA 50023 * Position: Receptionist * Job Type: Part Time * Schedule: Every Tuesday - Thursday from 4pm-8pm. Rotating ...

Receptionist

Ankeny, IA

$14.75 - $19.50/hr

Receptionist StoryPoint Ankeny Overview: * Location: 2855 SW Vintage Pkwy, Ankeny, IA 50023 * Position: Receptionist * Job Type: Part Time * Schedule: Every Tuesday Thursday from 4pm-8pm. Rotating ...

Receptionist

Pleasant Hill, IA · On-site

$16 - $17/hr

Receptionist StoryPoint Pleasant Hill Location: 6151 Martha L Miller Dr, Pleasant Hill, IA 50327 Position: Receptionist Job Type: Full Time Schedule: Monday-Friday from 8:30am-5pm Pay: $16-17 per ...

New

Receptionist

Pleasant Hill, IA · On-site

$16 - $17/hr

Receptionist StoryPoint Pleasant Hill Overview: * Location: 6151 Martha L Miller Dr, Pleasant Hill, IA 50327 * Position: Receptionist * Job Type: Full Time * Schedule: Monday-Friday from 8:30am-5pm

New

Receptionist StoryPoint Cedar Falls Location: 4715 Algonquin Dr, Cedar Falls, IA 50613 Position: Reception Job Type: Part Time Schedule: Option 1: Monday 4-7p & Sunday 9-4:30, every other Friday 4-7p ...

Receptionist

Lisbon, IA

$13.50 - $17.75/hr

We are currently searching for a Receptionist to join our friendly, caring and supportive team. Rehabilitation Center of Lisbon is rapidly growing and our team is looking to invest in a Receptionist ...

New

Receptionist StoryPoint Cedar Falls Overview: * Location: 4715 Algonquin Dr, Cedar Falls, IA 50613 * Position: Reception * Job Type: Part Time * Schedule: * Option 1: Monday 4-7p & Sunday 9-4:30 ...

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Showing results 1-20

Veterinary Receptionist information

See Iowa salary details

$9

$14

$18

How much do veterinary receptionist jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for veterinary receptionist in Iowa is $14.86, according to ZipRecruiter salary data. Most workers in this role earn between $13.56 and $16.25 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a veterinary receptionist?

To thrive as a Veterinary Receptionist, you need strong organizational skills, attention to detail, and basic knowledge of animal care, often supported by a high school diploma or equivalent. Familiarity with veterinary practice management software, appointment scheduling systems, and multi-line phone systems is typically required. Exceptional customer service, empathy, and the ability to remain calm under pressure are vital soft skills for this role. These skills ensure efficient clinic operations, positive client experiences, and effective communication between pet owners and veterinary staff.

What are some common challenges faced by veterinary receptionists, and how can they be managed effectively?

Veterinary receptionists often manage a fast-paced environment where they juggle appointment scheduling, client inquiries, and emergency situations. One of the main challenges is handling distressed pet owners while maintaining professionalism and empathy. Effective communication, strong organizational skills, and the ability to prioritize tasks are key to managing these demands. Building good relationships with the veterinary team also helps, as it ensures smooth information flow and better client support.

What qualifications do you need to be a veterinary receptionist?

Veterinary receptionists typically need a high school diploma or equivalent and strong communication and organizational skills. Prior experience in customer service or administrative roles is beneficial, and familiarity with veterinary software can be advantageous. Certification is not usually required but can enhance job prospects.

What is the difference between Veterinary Receptionist vs Veterinary Technician?

AspectVeterinary ReceptionistVeterinary Technician
CredentialsHigh school diploma or equivalent; on-the-job trainingAssociate degree in veterinary technology; certification often required
Work EnvironmentFront desk, client interaction, administrative tasksClinical setting, assisting with medical procedures
Employer & Industry UsageVeterinary clinics, animal hospitalsVeterinary clinics, animal hospitals, research facilities

The main difference is that Veterinary Receptionists handle client communication and administrative duties, while Veterinary Technicians perform medical tasks and assist veterinarians. Both roles are essential in veterinary practices but focus on different aspects of animal care and client service.

What does a veterinary receptionist do?

A Veterinary Receptionist does the administrative tasks in a vet office. Their responsibilities include checking in pets at the front desk, getting information from owners, and maintaining pet records. Unlike other Receptionist’s jobs, a Veterinary Receptionist will also provide basic care to the animals that are in the clinic. If the practice offers pet boarding services, Veterinary Receptionist duties may include providing food and water for the animals during the day or walking dogs that need exercise during their stay.

What is a veterinary receptionist?

Veterinary receptionists are front-desk professionals who manage the administrative tasks in a veterinary clinic or animal hospital. They greet clients, schedule appointments, handle phone calls, manage patient records, and often process payments. Their role is essential for keeping the clinic organized and ensuring smooth communication between pet owners and veterinary staff. Veterinary receptionists also provide basic information to clients and help create a welcoming environment for both pets and their owners.
What are the most commonly searched types of Veterinary Receptionist jobs in Iowa? The most popular types of Veterinary Receptionist jobs in Iowa are:
What job categories do people searching Veterinary Receptionist jobs in Iowa look for? The top searched job categories for Veterinary Receptionist jobs in Iowa are:
What cities in Iowa are hiring for Veterinary Receptionist jobs? Cities in Iowa with the most Veterinary Receptionist job openings:
What are popular job titles related to Veterinary Receptionist jobs in IA? For Veterinary Receptionist jobs in IA, the most frequently searched job titles are:
Infographic showing various Veterinary Receptionist job openings in Iowa as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 76% Full Time, 20% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $30,907 per year, or $14.9 per hour.

$15/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

New


Veterinary Practice Partners rating

6.3

Company rating: 6.3 out of 10

Based on 176 frontline employees who took The Breakroom Quiz

26th of 52 rated veterinary


Job description

Receptionist - Veterinary Front Desk 

Salary: From $15/hr.

Schedule: 36-40 hours per week, including every other Saturday 

Petersen Pet Hospital is hiring a full-time customer service professional to be the knowledgeable, welcoming face at our front desk. This role goes beyond typical administrative assistant duties-it's about delivering knowledgeable service while confidently communicating in the language of veterinary care. Whether discussing vaccines, explaining procedures, or coordinating appointments, your ability to speak the lingo and anticipate client needs will directly contribute to smoother appointments, stronger client relationships, and better patient outcomes.

What to Expect

As you join our team, expect to be supported in your work and home life with:

  • All the benefits you deserve-medical, dental, vision, and retirement for full-time team members-plus an employee pet discount because we know your pets are family, too!
  • Paid time off. Catch your breath with paid holidays and PTO. Take the time you need to recharge.
  • 401(k) with a generous company We invest in your future while you care for our pets today.
  • Hands-on training and mentorship to support long-term growth across a variety of roles within the hospital, whether you're aiming to grow in client care, or simply build a meaningful long-term role.

Key Responsibilities: 

  • Be the first point of contact: Greet clients and their pets warmly, complete the sign-in process, verify and confirm appointment details, and ensure clients feel informed and reassured.
  • Support clinical flow: Assist in relaying key information between clients and clinical staff.
  • Manage client communications: Handle incoming calls for appointments, care questions, prescription refills, and more. Make outbound calls for appointment reminders and follow-up care.
  • Operate with accuracy: Process payments, manage invoicing, and schedule future appointments with attention to detail.
  • Speak the language: Understand and communicate clearly about common vaccines, lab tests, procedures, pet behavior, and veterinary terminology.
  • Create a welcoming space: Help maintain a clean, organized, and client-ready environment-including occasionally assisting with pet-related clean-up to ensure a pleasant experience for all visitors.

Qualifications:

  • 2+ years of front desk or client-facing customer service experience, providing a warm and welcoming approach to every interaction 
  • Ability to maintain a calm, professional, and positive demeanor

About Petersen Pet Hospital
Petersen Pet Hospital in Hiawatha, Iowa is a beautiful, progressive, 8 doctor small animal practice. We are AAHA Accredited, Fear Free, pocket pet friendly upscale practice with an old-fashioned ethic of kindness, quality and caring. Our doctors and team are dedicated to making a visit to our practice a low stress event for our patients and their owners and our client testimonials attest to our success. Led by Dr. Petersen, Dr. Saunders and Dr. McGinty, our veterinarians are well educated and experienced. Most of all, they simply love animals. They are backed by a skilled support team that is friendly and enthusiastic.

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