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Veterinary Rep Jobs in Iowa (NOW HIRING)

Petco

Veterinary Assistant

Des Moines, IA

$15.25 - $19.25/hr

The Veterinary Assistant represents the mission and values to all clients. Our Veterinary Assistants set the tone for the technical and customer support in the hospital, and are responsible, like all ...

Petco

Veterinary Assistant

Des Moines, IA · On-site

$15.25 - $19.25/hr

The Veterinary Assistant represents the mission and values to all clients. Our Veterinary Assistants set the tone for the technical and customer support in the hospital, and are responsible, like all ...

Petco

Veterinary Assistant

Des Moines, IA · On-site

$15.25 - $19.25/hr

The Veterinary Assistant represents the mission and values to all clients. Our Veterinary Assistants set the tone for the technical and customer support in the hospital, and are responsible, like all ...

NVA

Veterinary Technician

Des Moines, IA · On-site

$16 - $26/hr

... representative for recruiting-related communication • All job opportunities and applications are hosted on our official careers site: careers.nva.com • There is no cost or confidential ...

NVA

Veterinary Technician

Des Moines, IA · On-site

... representative for recruiting-related communication • All job opportunities and applications are hosted on our official careers site: careers.nva.com • There is no cost or confidential ...

NVA

Veterinary Technician - Anesthesia

Des Moines, IA · On-site

... representative for recruiting-related communication • All job opportunities and applications are hosted on our official careers site: careers.nva.com • There is no cost or confidential ...

Petco

Registered Veterinary Technician

Des Moines, IA · On-site

The Veterinary Technician represents the mission and values to all clients and partners. Our Veterinary Technicians set the tone for the technical and customer support team in the hospital, and are ...

Petco

Registered Veterinary Technician

Des Moines, IA · On-site

The Veterinary Technician represents the mission and values to all clients and partners. Our Veterinary Technicians set the tone for the technical and customer support team in the hospital, and are ...

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All JobsVeterinary Rep JobsVeterinary Rep Jobs in Iowa

Veterinary Rep information

What does a Veterinary Rep do?

A Veterinary Representative, also known as a Veterinary Sales Representative, is responsible for promoting and selling veterinary pharmaceutical products or animal health equipment to veterinarians, clinics, and animal hospitals. They provide product information, answer technical questions, and support veterinary professionals in selecting the right products for animal care. Veterinary Reps often travel to meet clients, attend industry events, and stay up-to-date with the latest developments in animal health products. Their role is crucial in bridging the gap between manufacturers and veterinary professionals to ensure animals receive the best possible care.

How does a Veterinary Representative typically collaborate with veterinary clinics and animal hospitals to drive product adoption?

A Veterinary Representative regularly visits veterinary clinics and animal hospitals to build strong professional relationships and provide up-to-date information about products. They work closely with veterinarians and clinic staff to understand their needs, offer product demonstrations, and answer technical questions. Collaboration often involves organizing educational sessions, supporting clinics with marketing materials, and addressing any product concerns to ensure client satisfaction and successful adoption. This role requires strong communication skills and a consultative approach to foster trust and long-term partnerships.

What is the difference between Veterinary Rep vs Veterinary Technician?

AspectVeterinary RepVeterinary Technician
CredentialsTypically requires a bachelor's degree, often in life sciences or related fieldsRequires an associate degree in veterinary technology and licensure
Work EnvironmentOffice-based, visiting veterinary clinics and hospitalsClinic or hospital-based, assisting in medical procedures
Employer & Industry UsagePharmaceutical companies, medical supply firms, industry salesVeterinary clinics, hospitals, animal care facilities

Veterinary Reps primarily focus on sales and marketing of veterinary products, working in the field to promote their company's offerings. Veterinary Technicians, on the other hand, provide direct medical care to animals in clinical settings. While both roles support animal health, their work environments, credentials, and job functions differ significantly.

What are the key skills and qualifications needed to thrive as a Veterinary Representative, and why are they important?

To thrive as a Veterinary Representative, you need a solid understanding of animal health products, sales acumen, and often a background in veterinary science or a related field. Familiarity with CRM systems, sales tracking tools, and sometimes certification in animal health or pharmaceutical sales is typically required. Outstanding interpersonal, negotiation, and communication skills help build trust with veterinary professionals and clinics. These skills ensure successful product promotion, relationship management, and market growth in the competitive animal health industry.
What are popular job titles related to Veterinary Rep jobs in Iowa? For Veterinary Rep jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Veterinary Rep jobs in Iowa look for? The top searched job categories for Veterinary Rep jobs in Iowa are:
Veterinary Rep jobs near you
Infographic showing various Veterinary Rep job openings in Iowa as of June 2026, with employment types broken down into 1% Internship, 67% Full Time, 29% Part Time, 1% Temporary, and 2% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution.
Client Service Representative at Grand Avenue Veterinary Hospital

Client Service Representative at Grand Avenue Veterinary Hospital

Grand Avenue Veterinary Hospital

West Des Moines, IA • On-site

$16 - $17.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 26 days ago

Job description

Practice
Grand Avenue Veterinary Hospital has been proudly serving the West Des Moines, Des Moines, Norwalk, Urbandale, Clive, and surrounding communities since the 1950s. We provide comprehensive, progressive care to dogs and cats in a welcoming, family-friendly setting where clients are on a first-name basis with our doctors and staff. Our focus is on building strong, lasting relationships with pets and their people while practicing high-quality medicine.
Our medical team includes:
  • Dr. Christine Wauhob, a 1998 graduate of Iowa State University College of Veterinary Medicine, has been with the practice since 2005. She works part-time with a strong focus on oncology, pathology, and internal medicine. Dr. Christine is known for her thorough diagnostic work-ups and does not perform surgical procedures.
  • Dr. Emily Gearig, a 2011 graduate of Iowa State University, joined our practice in July 2023 and became managing DVM in October 2023. With 12 years of mixed animal experience in Ohio, Dr. Emily brings a wide skill set, including certification in Veterinary Spinal Manipulative Therapy (chiropractic care) since 2018. She also provides laser therapy, soft tissue surgery, dental/oral surgery, and ultrasound.
  • Dr. Adam Steffensmeier, a 2025 graduate of Iowa State University, is the newest addition to our team, bringing fresh knowledge and enthusiasm to our practice.

Our doctors are supported by a dedicated team of veterinary technicians and support staff who are passionate about patient care, client education, and teamwork.
At Grand Avenue Veterinary Hospital, we take pride in blending progressive medicine with a small-town, personal feel.
More about the Role
Reporting into the Practice Manager, the Client Service Representative (CSR), provides an exceptional experience to our clients during every interaction. In addition to continually engaging the client, the CSR performs practice administrative tasks such as record maintenance and appointment tracking. The CSR manages practice reception (visitor and telephone), maintenance of veterinary medical records, accounts maintenance, cash processing, data entry, word processing and mail services. The CSR applies practical knowledge of practice processes and services, the basic rules and regulations governing visitors and animal patient treatment, and veterinary record requirements and terminology to ensure every patient is well-cared for and every client has an exceptional experience.
Pay $16 - $17.50
Competencies
  • Patience & Compassion: Remaining professional while still making Doctors, teammates, clients, and patients feel as comfortable as possible regardless of the situation or challenges presented. Responding quickly and calmly to crisis while maintaining a high standard of patient care.
  • Collaboration & Teamwork: Carefully coordinating actions with Doctors and practice team members. Providing feedback appropriately and in a timely manner. Quickly incorporating feedback to ensure positive results. Sharing ideas and being open to other's ideas.
  • Communicating: Conveying instructions to clients and teammates to ensure successful patient care.
  • Active Listening: Following the instructions of Doctors and sometimes patient owners. Picking up the needs of Doctors and teammates based on prior experiences and feedback.
  • Organization Skills: Clear tracking of lab specimens, medications, patient instructions, workflow, and other job-related items while managing multiple patients and clients.
  • Client Satisfaction: Ensuring all activities and interactions result in the highest level of client satisfaction.

Essential Responsibilities
  • Leads practice opening and closing procedures per Practice Manager instructions and practice procedures.
  • Ensures all public areas are clean and presentable for patients; cleans and straightens areas including the front desk, reception area, waiting area, office, public bathroom(s) and exam rooms.
  • Processes cash, checks, charge card payments and credit account payments.
  • Schedules appointments for the clinic adhering to practice and Doctor preferences and ensure appropriate workflow.
  • Assists in the updating of client/patient files, as needed.
  • Prepares and sends client correspondence.
  • Sends reminder notices to clients for periodic notifications; conducts re-calls to clients on a timely basis from a call back list.
  • Performs a backup of the computer system on a regular basis, as directed.
  • Performs and oversees the performance of posting daily business.
  • Welcomes clients and patients to the practice with a warm and friendly demeanor and ensures an excellent experience during the practice visit.
  • Answers incoming telephone calls applying proper telephone etiquette.
  • Presents clients with medications, instructions, new client kits and any other take home items.
  • Handles emergency situations with great care, patience, and following established clinic policies and procedures.
  • Addresses client concerns in a calm appropriate manner, ensuring every experience ends in satisfaction.

Requirements/Qualifications
  • Ability to work on weekends as required
  • High school diploma or equivalent
  • Previous veterinary experience preferred
  • Client satisfaction references preferred
  • Practices OSHA safety techniques including proper PPE

Benefits Offered
  • Paid time off
  • Health insurance; dental insurance; vision insurance
  • Retirement benefits or accounts
  • Bonus incentive
  • Flexible work schedules
  • Career and professional development
  • Employee Assistance Program
  • Employee Referral Program

Benefits offered may vary depending on full or part time employment status according to company policy.
Pay Range
USD $16.00 - USD $17.50 /Hr.

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