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Hospital Call Center Jobs (NOW HIRING)

The Physicians Centre Hospital

Call Center Rep

Bryan, TX

$14.75 - $18.50/hr

Call Center Rep Job Category: Registration and Scheduling Requisition Number: CALLC038887 Posted: June 1, 2026 Full-Time On-site The Physicians Centre Bryan, TX 77802, USA Description Job Duties and ...

UHS

CALL CENTER SPECIALIST

Memphis, TN · On-site

$15 - $18.75/hr

The 365-bed facility is one of the largest free-standing psychiatric hospitals in the United States ... The Call Center Specialist works as member of Admissions Department and represents LBHS and its ...

UHS

CALL CENTER SPECIALIST

Memphis, TN · On-site

$15 - $18.75/hr

The 365-bed facility is one of the largest free-standing psychiatric hospitals in the United States ... The Call Center Specialist works as member of Admissions Department and represents LBHS and its ...

GULF COAST

Call Center Specialist

Texas City, TX

$14.25 - $18/hr

Call Center Specialist GULF COAST CENTER - Job Title: Call Center Specialist Location: Galveston ... Adhere to Center policy as it relates to scheduling new evaluations, routine visits, hospital ...

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Hospital Call Center information

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$25

How much do hospital call center jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for hospital call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are some common challenges faced by Hospital Call Center representatives and how can I prepare for them?

Hospital Call Center representatives frequently handle high call volumes, urgent requests, and emotionally charged situations, which can be stressful. To succeed, it's important to develop strong communication skills, the ability to remain calm under pressure, and familiarity with hospital procedures and medical terminology. You may also need to quickly triage calls and coordinate with various hospital departments, so being organized and adaptable is key. Practicing empathy and active listening will help you provide excellent service to patients and their families.

What jobs pay $10,000 a month without a degree?

Hospital call center roles typically do not pay $10,000 a month without specialized experience or management responsibilities. High-paying jobs in this field usually require advanced skills, certifications, or supervisory positions, but most entry-level call center jobs pay significantly less. Achieving such income levels generally involves roles in sales, management, or specialized healthcare positions that may require experience or training beyond basic qualifications.

What is a hospital call center?

A hospital call center is a department that handles incoming and outgoing phone communications for a healthcare facility. Staff in this role often assist patients with appointment scheduling, provide information about services, and coordinate with medical staff, requiring good communication skills and familiarity with healthcare systems.

What is the difference between Hospital Call Center vs Medical Office Receptionist?

AspectHospital Call CenterMedical Office Receptionist
CredentialsHigh school diploma; some roles may require healthcare certificationsHigh school diploma; healthcare certifications optional
Work EnvironmentCall centers within hospitals, handling inbound/outbound callsFront desk of medical offices, interacting with patients face-to-face
Employer & IndustryHospitals, healthcare networksPrivate practices, clinics, outpatient facilities
Primary DutiesAnswering calls, scheduling, patient inquiriesGreeting patients, scheduling appointments, administrative tasks

The Hospital Call Center and Medical Office Receptionist roles both involve patient communication but differ mainly in work environment and daily tasks. The Hospital Call Center focuses on managing calls and coordinating care remotely, while the Medical Office Receptionist handles in-person patient interactions at a medical practice.

What are hospital call centers?

Hospital call centers are centralized communication hubs within healthcare facilities that handle incoming and outgoing calls to support patients, medical staff, and administrative operations. Their responsibilities typically include scheduling appointments, providing information about hospital services, handling patient inquiries, and sometimes assisting with emergency communications. These centers help streamline communication, improve patient experience, and ensure that information flows efficiently between patients and hospital departments.

What jobs pay 2000 a day?

Jobs that can pay $2,000 a day typically include specialized roles such as surgeons, anesthesiologists, or high-level corporate consultants, often requiring advanced degrees, certifications, or extensive experience. These positions usually involve high responsibility, expertise, and sometimes irregular or demanding schedules.

What is the highest paying call center job?

In call centers, roles such as technical support managers, sales managers, and specialized customer service supervisors tend to have the highest salaries. These positions often require advanced skills, certifications, and experience, and may include additional responsibilities or leadership duties that contribute to higher pay.

What are the key skills and qualifications needed to thrive as a Hospital Call Center Representative, and why are they important?

To thrive as a Hospital Call Center Representative, you need strong communication skills, customer service experience, and a high school diploma or equivalent. Familiarity with hospital information systems, multi-line phone systems, and scheduling software is typically required. Empathy, patience, and the ability to remain calm under pressure are critical soft skills for managing distressed callers and facilitating clear information exchange. These abilities ensure accurate support for patients and staff, efficient call resolution, and a positive experience for all stakeholders.
More about Hospital Call Center jobs
What cities are hiring for Hospital Call Center jobs? Cities with the most Hospital Call Center job openings:
What states have the most Hospital Call Center jobs? States with the most job openings for Hospital Call Center jobs include:
What job categories do people searching Hospital Call Center jobs look for? The top searched job categories for Hospital Call Center jobs are:
Hospital Call Center jobs near you
Infographic showing various Hospital Call Center job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 74% Full Time, 16% Part Time, and 9% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Rep

Pacific Central Coast Health Center

Santa Maria, CA • On-site

$24 - $28.10/hr

Other

Posted 16 days ago

Job description

Where You'll Work
Dignity Health's Pacific Central Coast Health Centers (PHC) is a non-profit Community clinic organization comprised of more than 40 health centers located primarily from Ventura to Templeton, spanning the coast. Our experienced physicians and advanced practice providers offer a wide range of primary and specialty care services. PHC is a part of Dignity Health Central Coast's award-winning network of outstanding hospitals, imaging centers, laboratories, and post-acute services.
One Community. One Mission. One California
Job Summary and Responsibilities
As our Call Center Representative, you will help callers resolve inquiries efficiently so they receive exceptional support.
Every day you will expertly manage high-volume calls, actively listen, provide accurate information, and document interactions within our systems.
To be successful, you must demonstrate outstanding communication, strong problem-solving skills, and a patient, empathetic demeanor, ensuring customer satisfaction.
Responsibilities:
  • Handle high-volume inbound calls.
  • Provide accurate information and resolve issues.
  • Document all interactions meticulously.
  • Utilize scripted greetings and closings.
  • Maintain a positive, empathetic customer focus.

Requirements:
  • Excellent communication skills.
  • Strong problem-solving ability.
  • Patient and empathetic approach.
  • Attention to detail.
  • Basic computer proficiency.

Job Requirements
Required
  • 6 months experience as Call Center Rep or
  • Equivalent amount of experience in a high-volume phone customer service role in another industry/environment.

Preferred
  • Two (2) years experience in an outpatient setting as a Medical Office Phone Receptionist

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