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Home Based Chat Support Jobs (NOW HIRING)

Porter-Starke 601

Home Based Therapist

Valparaiso, IN · On-site

$5.2K/mo

Services vary with individual needs, and may include home-based individual and family therapy services, support in skills training, and crisis intervention. BENEFITS: * 401k w/ 20% company matching ...

Northeast Family Services

Clinician - Home Based

Salem, NH · On-site +1

$55 - $60K/hr

The ISO Home Based Clinician reports to the clinical supervisor and serves as a primary therapist ... support to families as utilized. * Early evening availability required for working hours. Most ...

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How much do home based chat support jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for home based chat support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What does a typical workday look like for a Home Based Chat Support professional?

A typical day for a Home Based Chat Support professional involves logging into chat platforms, responding to customer inquiries in real time, and documenting interactions using designated software tools. You may handle multiple chats at once, address product or service questions, troubleshoot basic issues, and escalate more complex cases when necessary. While most of the communication is text-based, you’ll work closely with supervisors and teammates via digital channels to coordinate responses and share updates. The schedule may vary, with some roles offering flexible shifts or requiring weekend and evening availability. This environment allows for focused work with clear performance metrics, giving you opportunities to develop customer service and technical skills over time.

Is remote work from home chat support legit?

Home based chat support jobs are legitimate opportunities that involve providing customer assistance via online chat platforms. They typically require good communication skills, a reliable internet connection, and sometimes specific training or certifications. However, job seekers should research employers to avoid scams and verify the legitimacy of the company before applying.

What are the key skills and qualifications needed to thrive in the Home Based Chat Support position, and why are they important?

To thrive as a Home Based Chat Support professional, you should have strong written communication skills, fast and accurate typing abilities, and preferably a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat systems, and basic troubleshooting tools is often required. Patience, problem-solving skills, and the ability to multitask effectively are soft skills that help individuals excel in this role. These competencies are important for efficiently resolving customer inquiries, providing a positive user experience, and managing multiple conversations simultaneously in a remote, digital environment.

How to become an online chat support?

To become an online chat support agent, you typically need good communication skills, basic computer literacy, and familiarity with chat or customer service software. Many employers require a high school diploma or equivalent and may provide training on specific tools or protocols. Having a calm, professional demeanor and the ability to multitask are important for success in this role.

What is a Home Based Chat Support job?

A Home Based Chat Support job involves assisting customers via chat or messaging platforms from a remote location. Responsibilities typically include responding to inquiries, troubleshooting issues, and providing product or service information. This role requires strong communication skills, multitasking ability, and proficiency in typing. It is commonly offered by e-commerce sites, tech companies, and service providers. Many positions offer flexible schedules, making them ideal for those seeking work-from-home opportunities.

How much do Amazon chat agents make?

Amazon chat support agents typically earn between $12 and $20 per hour, depending on experience, location, and shift timings. Some roles may also include performance bonuses or benefits, and strong communication skills are essential for success in this customer service position.
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Home Based Chat Support jobs near you
Infographic showing various Home Based Chat Support job openings in the United States as of July 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 86% In-person, 9% Hybrid, and 5% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Home Based Therapist

Porter-Starke 601

Valparaiso, IN • On-site

$5.2K/mo

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

POSITION SUMMARY:

The Home-Based Therapist will provide home-based family therapy services that assist children, adolescents and seriously and persistently mentally ill adults. Services vary with individual needs, and may include home-based individual and family therapy services, support in skills training, and crisis intervention.

BENEFITS:

  • 401k w/ 20% company matching
  • 11 paid holidays
  • Tuition assistance up to $5250/year
  • Loan assistance up to $200/month
  • Competitive wages
  • Generous PTO
  • Employee discount at the local YMCA
  • HSA/FSA accounts
  • Medical, dental, and vision insurance
  • Employee referral program
  • Casual Fridays
  • Company paid life insurance policy
  • Company paid long term disability
  • Optional insurances (short term disability)
  • Employee recognition events
  • Employee Assistance Program (EAP)
  • Free yearly health screenings

JOB DUTIES:

  • Serves high-risk families, including those whose children are at substantial risk of placement or who are in placement and cannot be reunified without in-home services.
  • Provides services primarily in client’s residence.
  • Schedules sessions at times that are convenient for families, and when problems are likely to occur, including evenings. Maintains a flexible workweek.
  • Schedules and completes client intake sessions within 48 hours of referral.
  • Provides back-up for other therapists, as needed.
  • Participates in weekly team consultation meeting, and individual supervision.
  • Assesses safety, structures the environment and uses clinical strategies designed to promote safety.
  • Provides a range of clinical, concrete and advocacy services to family members that are consistent with the family’s values, learning styles, lifestyle, circumstances and culture.
  • Develops and maintains a positive working relationship with family members.
  • Assumes responsibility for motivating families and employ motivation enhancement strategies.
  • Conducts comprehensive, strength-based and behavior focused assessments.
  • Collaborates with family members and referents in developing intervention goals and service plans.

CORE RESPONSIBILITIES:

  • Applies research-based cognitive/behavioral strategies to facilitate behavior change.
  • Utilizes a variety of teaching methods.
  • Advocates for and provides concrete goods and services (including transportation) that are directly related to the family’s goals, while teaching family members to meet these needs on their own.
  • Collaborates and advocates with formal and informal community resources and systems, while teaching family members to advocate for themselves.
  • Performs other duties as assigned.

COMPETENCIES:

  • Ability to work with diverse population
  • Knowledge of therapeutic interventions for seriously and persistently mentally ill adults and children.
  • Signs and symptoms of psychiatric disorders.
  • Locating, coordinating and accessing appropriate services and entitlements for client.
  • Criteria for enrollment and appropriate regulations to assist clients in maintaining compliance with program guidelines.
  • Activities of daily living.
  • Formulation of treatment plans, ability to monitor progress, and ability to modify plans to meet client needs.
  • Behavior disorders, parenting skills, treatment interventions and crisis intervention.
  • The staff member must demonstrate skills in:
  • Assessing the needs of seriously and persistently mentally ill children.
  • Documenting interventions.
  • Building and maintaining therapeutic rapport with assigned clients.
  • Providing education in activities of daily living for clients.
  • Advocating for client's needs.
  • Typing and basic computer usage.

EDUCATION & EXPERIENCE

  • Minimum of a Master’s degree in Psychology, Social Work, or counseling from an accredited college or university.
  • 1-3 years of experience in adolescent, pre-adolescent, family therapy or a related area is required.
  • Must possess a minimum of LSW, LMHC-A or LMFT-A licensure.

Learn more about Porter-Starke Services, Inc. and other job opportunities by visiting our website: https://www.porterstarke.org