ZipRecruiter

Log In

1

Seasonal Amazon Chat Customer Service Jobs (NOW HIRING)

Amazon

Economist, Amazon Customer Service

Seattle, WA · On-site

$18.25 - $24.75/hr

Amazon Customer Service (CS) Data Intelligence builds the data and Artificial Intelligence (AI) foundations for CS to ensure Amazon delivers the best customer service possible. CS Economics sits ...

Amazon

Economist, Amazon Customer Service

Seattle, WA · On-site

$18.25 - $24.75/hr

Amazon Customer Service (CS) Data Intelligence builds the data and Artificial Intelligence (AI) foundations for CS to ensure Amazon delivers the best customer service possible. CS Economics sits ...

Foundever

$15/hr

Chat and Phone Technical Customer Service - Seasonal Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference. Job Overview Foundever is hiring Seasonal ...

New

Kalorik

Customer Care Specialist

Hialeah, FL · Hybrid

$17 - $18/hr

Provides positive interaction with customers while meeting service performance standards and working to improve efficiency. * Acts as an advocate to resolve customer inquiries submitted via chat ...

next page

Showing results 1-20

All JobsAmazon Chat Customer Service JobsSeasonal Amazon Chat Customer Service Jobs

Seasonal Amazon Chat Customer Service information

See salary details

$8

$15

$21

How much do seasonal amazon chat customer service jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for seasonal amazon chat customer service in the United States is $15.86, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.31 per hour, depending on experience, location, and employer.

What is the difference between Seasonal Amazon Chat Customer Service vs Seasonal Amazon Phone Customer Service?

AspectSeasonal Amazon Chat Customer ServiceSeasonal Amazon Phone Customer Service
Required CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, customer service experience
Work EnvironmentOnline chat platform, remote or on-sitePhone calls, remote or on-site
Employer & Industry UsageAmazon, e-commerce customer supportAmazon, e-commerce customer support
Common Search & Comparison IntentUnderstanding differences in customer support rolesUnderstanding differences in customer support roles

Both Seasonal Amazon Chat Customer Service and Seasonal Amazon Phone Customer Service roles involve assisting customers, but they differ mainly in communication method. Chat agents handle inquiries via online messaging, while phone agents communicate directly through calls. Credentials and work environment are similar, but the choice depends on your preferred communication style.

What are some common challenges faced by seasonal Amazon Chat Customer Service representatives, and how can they be managed?

Seasonal Amazon Chat Customer Service representatives often handle high volumes of customer inquiries, especially during peak seasons like holidays. This can make it challenging to maintain fast response times while ensuring each customer receives accurate and helpful assistance. To manage these challenges, it's important to stay organized, make effective use of available resources and scripts, and communicate clearly with both customers and team leads. Regular check-ins and feedback from supervisors also help representatives continuously improve their performance and manage stress during busy periods.

What are the key skills and qualifications needed to thrive as a seasonal Amazon Chat Customer Service representative?

To thrive as a Seasonal Amazon Chat Customer Service representative, you need strong written communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer service platforms, live chat systems, and basic computer proficiency is typically required. Patience, adaptability, and empathy help you effectively address customer concerns and enhance satisfaction. These skills ensure quick, accurate resolutions and positive customer experiences, which are vital during high-volume peak seasons.

What is a seasonal Amazon Chat Customer Service representative?

A Seasonal Amazon Chat Customer Service representative is a temporary employee who assists Amazon customers through online chat during peak shopping seasons, such as the holidays. Their main responsibilities include answering customer inquiries, resolving issues related to orders, deliveries, and returns, and providing information about Amazon products and services. This role requires strong communication skills, the ability to multitask, and a customer-focused attitude. Seasonal positions typically last a few months and may offer flexible hours, including evenings and weekends.
More about Seasonal Amazon Chat Customer Service jobs
What cities are hiring for Seasonal Amazon Chat Customer Service jobs? Cities with the most Seasonal Amazon Chat Customer Service job openings:
What are the most commonly searched types of Amazon Chat Customer Service jobs? The most popular types of Amazon Chat Customer Service jobs are:
What states have the most Seasonal Amazon Chat Customer Service jobs? States with the most job openings for Seasonal Amazon Chat Customer Service jobs include:
What job categories do people searching Seasonal Amazon Chat Customer Service jobs look for? The top searched job categories for Seasonal Amazon Chat Customer Service jobs are:
Seasonal Amazon Chat Customer Service jobs near you
Infographic showing various Seasonal Amazon Chat Customer Service job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% In-person job distribution, with an average salary of $32,987 per year, or $15.9 per hour.

Chat Customer Representative - Remote

Feed My People Food Bank

Remote

$16.50 - $22.25/hr

Other

Re-posted 20 days ago

Job description

About the job Chat Customer Representative - Remote
We are seeking a dedicated and empathetic A chat support agentRepresentative to join our team. The ideal candidate will be responsible for providing exceptional customer support via phone, email, or live chat. As a representative, you will play a crucial role in ensuring that our customers receive the best possible experience, resolving their issues promptly and efficiently.
The online chat representative may provide technical support, resolve customer service inquiries, or offer additional forms of real-time problem-solving
Qualifications:

  • Love for customers and their experience with a product
  • Analytical skills and ability to leverage data to drive decision-making
  • Excellent communication and interpersonal skills
  • Demonstrated ability to build and maintain strong relationships with customers and internal stakeholders
  • Experience with customer support ticketing systems and CRM platforms
  • Knowledge of customer support metrics and industry best practices
  • Able to integrate technology-based solutions that improve the customer experience (AI, Chat, Self-serve portals)
  • Able to help customers on weekends if needed
Key Responsibilities:
  • They're responsible for answering customer questions that come in via the website(s)
  • Live chat agents need to be able to provide concise information to customers. Chat is all about quick responses and accessibility so agents need to be able to answer questions effectively and efficiently.
  • Customers commonly use live chat to reach out with a problem. This could be to do with a faulty product, shipping issues, service complaints all sorts. And its the job of the live chat agent to fix the issue.
  • You might think that soft skills are less important for a web-based role than they are for other, face-to-face customer service jobs. But its not enough to Acrobatically answer questions in live chat.
    So, another of the live chat agent responsibilities is to make the conversations they have with customers meaningful. And that requires soft skills.
  • As such, another of the live chat agent responsibilities is to identify such major pain points. Then, they need to flag them to a liaison who will convey the information to other departments. In this way, live chat agents are part of developing and improving the products and services the business offers.
  • Complete training
    Beyond cross-training on other channels, broader customer service training is another key part of a chat agents job. Live chat agents commonly undergo on-the-job training. Typically, this includes technical training, policy training, soft skills training, and the like.
    While the company should provide this training, its the responsibility of the agent to engage with the opportunity to touch up and improve their skills.

Applicant Location: USA ONLY

Apply