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Full Time Amazon Chat Customer Service information

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$24.5K

$58K

$101K

How much do full time amazon chat customer service jobs pay per year?

As of Jun 9, 2026, the average yearly pay for full time amazon chat customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is the difference between Full Time Amazon Chat Customer Service vs Full Time Amazon Phone Customer Service?

AspectFull Time Amazon Chat Customer ServiceFull Time Amazon Phone Customer Service
Work EnvironmentOnline chat platform, remotePhone calls, remote or on-site
Communication MethodText-based chatVerbal via phone
Required SkillsTyping speed, written communicationVerbal communication, listening skills
Common CertificationsCustomer service experience, basic tech skillsCustomer service experience, communication skills

Both roles involve assisting Amazon customers but differ mainly in communication method. Chat customer service relies on written communication, ideal for those comfortable typing quickly, while phone customer service requires verbal skills. Both positions are remote, require customer service experience, and are integral to Amazon's support team.

What cities are hiring for Full Time Amazon Chat Customer Service jobs? Cities with the most Full Time Amazon Chat Customer Service job openings:
What are the most commonly searched types of Amazon Chat Customer Service jobs? The most popular types of Amazon Chat Customer Service jobs are:
What states have the most Full Time Amazon Chat Customer Service jobs? States with the most job openings for Full Time Amazon Chat Customer Service jobs include:
Full Time Amazon Chat Customer Service jobs near you
Chat Customer Support Representative - AT&T

Chat Customer Support Representative - AT&T

OneTouch Direct

Tampa, FL • On-site

$16 - $20.50/hr

Full-time

Medical, Dental, Vision

Posted 21 days ago

OneTouch Direct rating

5.2

Company rating: 5.2 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

383rd of 426 rated business services

Job description

Welcome to OneTouch Direct – where we turn customer service into a memorable experience! As a prominent contact center solution provider since 1998, we partner with Fortune 500 companies to ensure their customers receive unparalleled support and service.

We are currently looking for a Chat Customer Support Representative to join our dynamic team! You will be the voice behind the chat, assisting AT&T customers with their inquiries and ensuring they receive top-notch assistance in a timely manner.

Your Role Will Include:

  • Responding to customer inquiries via chat with a friendly and professional demeanor.
  • Resolving issues and providing information about AT&T products and services.
  • Handling customer complaints and questions effectively, ensuring satisfaction.
  • Maintaining a positive attitude while managing multiple chat interactions simultaneously.
  • Documenting conversations and ensuring follow-up where necessary.

Requirements

  • Excellent written communication skills with a friendly and clear tone.
  • Previous experience in a customer service role, particularly in chat support, is a plus.
  • Strong problem-solving skills and the ability to think on your feet.
  • Ability to handle high volumes of chat interactions efficiently.
  • Familiarity with AT&T products and services is advantageous.
  • Proficiency with computers and chat support software.
  • Strong attention to detail and organizational skills.

Benefits

  • The WEEKLY COMISSION will be paid based on performance, you receive can an additional $1, $2, or $3 an hour.
  • Monthly COMISSION - To qualify for the monthly commission, YOU MUST WORK 150 HOURS AND 7 DAY FUNCTION RESOLVE 91% OR HIGHER.
  • Full-Time Hours: 40 hours per week schedule, with overtime opportunities!
  • GREAT Earning Opportunities: Competitive hourly pay PLUS monthly bonus opportunities!
  • Supportive Environment: Classroom training, plus 1-on-1 support for your first week of call taking!
  • Great workplace: Daily and weekly incentives to create a fun, competitive, and rewarding environment!
  • Benefits: Health Care Plan (Medical, Dental & Vision)
  • Growth: Opportunity for professional advancement as we grow!
  • Culture: Diverse & Inclusive welcoming culture with Employee Resource Groups