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Evening Amazon Chat Customer Service Jobs (NOW HIRING)

Kalorik

Customer Care Specialist

Hialeah, FL · Hybrid

$17 - $18/hr

Provides positive interaction with customers while meeting service performance standards and working to improve efficiency. * Acts as an advocate to resolve customer inquiries submitted via chat ...

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Evening Amazon Chat Customer Service information

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How much do evening amazon chat customer service jobs pay per year?

As of Jul 13, 2026, the average yearly pay for evening amazon chat customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

How much does Amazon customer service chat pay?

Amazon customer service chat agents typically earn between $15 and $20 per hour, depending on experience and location. The role often involves remote work, flexible schedules, and requires good communication skills and basic computer proficiency.

Are Amazon customer service jobs legit work from home?

Amazon customer service jobs, including evening chat roles, are legitimate work-from-home positions that typically require a computer, internet connection, and good communication skills. These roles often involve handling customer inquiries via chat or phone and may include training and performance monitoring. However, applicants should verify job postings directly on Amazon's official careers site to avoid scams.

Will Amazon pay you $28 an hour to work from home?

Amazon's evening customer service chat roles typically pay around $15 to $20 per hour, depending on experience and location. There are no widely reported positions offering $28 an hour for work-from-home customer service roles at Amazon. Higher pay may be available for specialized or supervisory roles, but standard chat customer service positions generally pay less than $28 per hour.

What is the difference between Evening Amazon Chat Customer Service vs Amazon Phone Customer Service?

AspectEvening Amazon Chat Customer ServiceAmazon Phone Customer Service
Work EnvironmentOnline chat platform, remotePhone calls, remote or on-site
Required CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, customer service experience
Communication ModeText-based chatVerbal via phone
Shift TimingEvening hours, flexible schedulingVaried shifts, including evenings

Both roles require similar credentials and customer service skills, but the main difference lies in communication mode and work environment. Evening Amazon Chat Customer Service involves text-based support via chat, while Amazon Phone Customer Service involves verbal communication over the phone. The choice depends on your preferred communication style and schedule.

Does Amazon have night jobs?

Amazon offers night shift positions, including roles such as Amazon Chat Customer Service, which often operate during evening and overnight hours to provide 24/7 support. These jobs typically require flexibility in scheduling and may involve working in a warehouse or customer service environment during non-standard hours.
What cities are hiring for Evening Amazon Chat Customer Service jobs? Cities with the most Evening Amazon Chat Customer Service job openings:
What are the most commonly searched types of Amazon Chat Customer Service jobs? The most popular types of Amazon Chat Customer Service jobs are:
What states have the most Evening Amazon Chat Customer Service jobs? States with the most job openings for Evening Amazon Chat Customer Service jobs include:
Evening Amazon Chat Customer Service jobs near you
Chat Customer Support Representative - AT&T

Chat Customer Support Representative - AT&T

OneTouch Direct

Tampa, FL • On-site

$16 - $20.50/hr

Full-time

Medical, Dental, Vision

Re-posted 25 days ago

OneTouch Direct rating

5.2

Company rating: 5.2 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

403rd of 449 rated business services

Job description

Welcome to OneTouch Direct – where we turn customer service into a memorable experience! As a prominent contact center solution provider since 1998, we partner with Fortune 500 companies to ensure their customers receive unparalleled support and service.

We are currently looking for a Chat Customer Support Representative to join our dynamic team! You will be the voice behind the chat, assisting AT&T customers with their inquiries and ensuring they receive top-notch assistance in a timely manner.

Your Role Will Include:

  • Responding to customer inquiries via chat with a friendly and professional demeanor.
  • Resolving issues and providing information about AT&T products and services.
  • Handling customer complaints and questions effectively, ensuring satisfaction.
  • Maintaining a positive attitude while managing multiple chat interactions simultaneously.
  • Documenting conversations and ensuring follow-up where necessary.

Requirements

  • Excellent written communication skills with a friendly and clear tone.
  • Previous experience in a customer service role, particularly in chat support, is a plus.
  • Strong problem-solving skills and the ability to think on your feet.
  • Ability to handle high volumes of chat interactions efficiently.
  • Familiarity with AT&T products and services is advantageous.
  • Proficiency with computers and chat support software.
  • Strong attention to detail and organizational skills.

Benefits

  • The WEEKLY COMISSION will be paid based on performance, you receive can an additional $1, $2, or $3 an hour.
  • Monthly COMISSION - To qualify for the monthly commission, YOU MUST WORK 150 HOURS AND 7 DAY FUNCTION RESOLVE 91% OR HIGHER.
  • Full-Time Hours: 40 hours per week schedule, with overtime opportunities!
  • GREAT Earning Opportunities: Competitive hourly pay PLUS monthly bonus opportunities!
  • Supportive Environment: Classroom training, plus 1-on-1 support for your first week of call taking!
  • Great workplace: Daily and weekly incentives to create a fun, competitive, and rewarding environment!
  • Benefits: Health Care Plan (Medical, Dental & Vision)
  • Growth: Opportunity for professional advancement as we grow!
  • Culture: Diverse & Inclusive welcoming culture with Employee Resource Groups

What OneTouch Direct employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom