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Evening Amazon Chat Customer Service Jobs (NOW HIRING)

Kalorik

Customer Care Specialist

Hialeah, FL · Hybrid

$17 - $18/hr

Provides positive interaction with customers while meeting service performance standards and working to improve efficiency. * Acts as an advocate to resolve customer inquiries submitted via chat ...

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Evening Amazon Chat Customer Service information

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How much do evening amazon chat customer service jobs pay per year?

As of Jun 14, 2026, the average yearly pay for evening amazon chat customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

How much does Amazon customer service chat pay?

Amazon customer service chat representatives typically earn between $12 and $16 per hour, depending on experience and location. The role often requires strong communication skills and the ability to work flexible hours, including evenings and weekends.

Does Amazon customer service work at night?

Amazon customer service representatives, including those in evening chat roles, often work in shifts that cover nights and weekends to provide 24/7 support. The specific hours depend on the team and location, but night shifts are common in customer service roles to ensure continuous assistance for customers.

What is the difference between Evening Amazon Chat Customer Service vs Amazon Phone Customer Service?

AspectEvening Amazon Chat Customer ServiceAmazon Phone Customer Service
Work EnvironmentOnline chat platform, remotePhone calls, remote or on-site
Required CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, customer service experience
Communication ModeText-based chatVerbal via phone
Shift TimingEvening hours, flexible schedulingVaried shifts, including evenings

Both roles require similar credentials and customer service skills, but the main difference lies in communication mode and work environment. Evening Amazon Chat Customer Service involves text-based support via chat, while Amazon Phone Customer Service involves verbal communication over the phone. The choice depends on your preferred communication style and schedule.

How to become an Amazon customer service chat?

To become an Amazon customer service chat associate, candidates typically need a high school diploma or equivalent, strong communication skills, and basic computer proficiency. The application process involves submitting an online application, completing assessments, and participating in interviews. Prior experience in customer service and familiarity with chat tools can be advantageous.

Does Amazon have night jobs?

Amazon offers night shift positions, including roles such as Amazon Chat Customer Service, which often operate during evening and overnight hours to provide 24/7 customer support. These jobs typically require flexibility in scheduling and may involve working in a warehouse or customer service environment with specific shift requirements.
What cities are hiring for Evening Amazon Chat Customer Service jobs? Cities with the most Evening Amazon Chat Customer Service job openings:
What are the most commonly searched types of Amazon Chat Customer Service jobs? The most popular types of Amazon Chat Customer Service jobs are:
What states have the most Evening Amazon Chat Customer Service jobs? States with the most job openings for Evening Amazon Chat Customer Service jobs include:
Evening Amazon Chat Customer Service jobs near you
Chat Customer Support Representative - AT&T

Chat Customer Support Representative - AT&T

OneTouch Direct

Tampa, FL • On-site

$16 - $20.50/hr

Full-time

Medical, Dental, Vision

Posted 27 days ago

OneTouch Direct rating

5.2

Company rating: 5.2 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

384th of 427 rated business services

Job description

Welcome to OneTouch Direct - where we turn customer service into a memorable experience! As a prominent contact center solution provider since 1998, we partner with Fortune 500 companies to ensure their customers receive unparalleled support and service.
We are currently looking for a Chat Customer Support Representative to join our dynamic team! You will be the voice behind the chat, assisting AT&T customers with their inquiries and ensuring they receive top-notch assistance in a timely manner.
Your Role Will Include:
  • Responding to customer inquiries via chat with a friendly and professional demeanor.
  • Resolving issues and providing information about AT&T products and services.
  • Handling customer complaints and questions effectively, ensuring satisfaction.
  • Maintaining a positive attitude while managing multiple chat interactions simultaneously.
  • Documenting conversations and ensuring follow-up where necessary.

Requirements
  • Excellent written communication skills with a friendly and clear tone.
  • Previous experience in a customer service role, particularly in chat support, is a plus.
  • Strong problem-solving skills and the ability to think on your feet.
  • Ability to handle high volumes of chat interactions efficiently.
  • Familiarity with AT&T products and services is advantageous.
  • Proficiency with computers and chat support software.
  • Strong attention to detail and organizational skills.

Benefits
  • The WEEKLY COMISSION will be paid based on performance, you receive can an additional $1, $2, or $3 an hour.
  • Monthly COMISSION - To qualify for the monthly commission, YOU MUST WORK 150 HOURS AND 7 DAY FUNCTION RESOLVE 91% OR HIGHER.
  • Full-Time Hours: 40 hours per week schedule, with overtime opportunities!
  • GREAT Earning Opportunities: Competitive hourly pay PLUS monthly bonus opportunities!
  • Supportive Environment: Classroom training, plus 1-on-1 support for your first week of call taking!
  • Great workplace: Daily and weekly incentives to create a fun, competitive, and rewarding environment!
  • Benefits: Health Care Plan (Medical, Dental & Vision)
  • Growth: Opportunity for professional advancement as we grow!
  • Culture: Diverse & Inclusive welcoming culture with Employee Resource Groups

Apply