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Evening Amazon Chat Customer Service Jobs (NOW HIRING)

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Evening Amazon Chat Customer Service information

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$24.5K

$58K

$101K

How much do evening amazon chat customer service jobs pay per year?

As of Aug 6, 2026, the average yearly pay for evening amazon chat customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is the difference between Evening Amazon Chat Customer Service vs Amazon Phone Customer Service?

AspectEvening Amazon Chat Customer ServiceAmazon Phone Customer Service
Work EnvironmentOnline chat platform, remotePhone calls, remote or on-site
Required CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, customer service experience
Communication ModeText-based chatVerbal via phone
Shift TimingEvening hours, flexible schedulingVaried shifts, including evenings

Both roles require similar credentials and customer service skills, but the main difference lies in communication mode and work environment. Evening Amazon Chat Customer Service involves text-based support via chat, while Amazon Phone Customer Service involves verbal communication over the phone. The choice depends on your preferred communication style and schedule.

What cities are hiring for Evening Amazon Chat Customer Service jobs? Cities with the most Evening Amazon Chat Customer Service job openings:
What are the most commonly searched types of Amazon Chat Customer Service jobs? The most popular types of Amazon Chat Customer Service jobs are:
What states have the most Evening Amazon Chat Customer Service jobs? States with the most job openings for Evening Amazon Chat Customer Service jobs include:

Online Client Service Representative

THE ARMORY OPERATIONS INC

Orlando, FL • On-site

$16 - $21/hr

Full-time

Re-posted 7 days ago


Job description



Role Overview
The Online Client Services Representative serves as the digital face of The Armories. The main goal is to convert online leads into sales and support existing customers across phone, email, text, live chat, CRM, social media, and third-party platforms (like GunBroker and Guns.com).
Key Responsibilities
  • Sales & Lead Conversion: Respond rapidly to web inquiries, handle phone orders, assist with online checkouts, offer price matching, and use promo codes to close sales.
  • Relationship Management: Use CRM software to track customer interests, follow up on missed communications, and build long-term relationships to maximize repeat business.
  • Product Expertise & Support: Provide technical guidance on firearms (models, calibers, operations) and assist with custom pricing, warranty tracking, and compliance research.
  • Operations & Admin: Process FFL (Federal Firearms License) requests, maintain detailed records, and spot business growth opportunities like estate or gun collection acquisitions.
Qualifications Needed
  • Firearms Knowledge: Deep familiarity with manufacturers, models, calibers, ammunition, and operation.
  • Experience: 2+ years in customer service or sales.
  • Skills: Strong multitasking under pressure, high-level written/verbal communication, extreme attention to detail, and patience.
  • Tech Proficiency: Experience with CRM software, Point of Sale (POS) systems, e-commerce backends (CoreWare), phone systems, and Microsoft/Google suites.
Schedule
  • Full-time with hours fluctuating based on online activity, seasonality, and lead volume. Some weekend or after-hours follow-up work is required.