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Evening Amazon Chat Customer Service Jobs (NOW HIRING)

Customer Service Associate

Round Rock, TX · On-site

$13.50 - $18.75/hr

The Customer Service Associate (we refer to the department as 'Customer Love') will report to ... chat, SMS, Amazon, and other marketplace channels. This is a hands-on role where you'll directly ...

Customer Service Associate

Round Rock, TX · On-site

$13.50 - $18.75/hr

The Customer Service Associate (we refer to the department as 'Customer Love') will report to ... chat, SMS, Amazon, and other marketplace channels. This is a hands-on role where you'll directly ...

Customer Service Associate

Round Rock, TX · On-site

$13.50 - $18.75/hr

The Customer Service Associate (we refer to the department as 'Customer Love') will report to ... chat, SMS, Amazon, and other marketplace channels. This is a hands-on role where you'll directly ...

Customer Service Associate

Round Rock, TX · On-site

$13.50 - $18.75/hr

The Customer Service Associate (we refer to the department as Customer Love) will report to ... chat, SMS, Amazon, and other marketplace channels. This is a hands-on role where you'll directly ...

Showing results 21-40

Evening Amazon Chat Customer Service information

See salary details

$24.5K

$58K

$101K

How much do evening amazon chat customer service jobs pay per year?

As of Aug 7, 2026, the average yearly pay for evening amazon chat customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is the difference between Evening Amazon Chat Customer Service vs Amazon Phone Customer Service?

AspectEvening Amazon Chat Customer ServiceAmazon Phone Customer Service
Work EnvironmentOnline chat platform, remotePhone calls, remote or on-site
Required CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, customer service experience
Communication ModeText-based chatVerbal via phone
Shift TimingEvening hours, flexible schedulingVaried shifts, including evenings

Both roles require similar credentials and customer service skills, but the main difference lies in communication mode and work environment. Evening Amazon Chat Customer Service involves text-based support via chat, while Amazon Phone Customer Service involves verbal communication over the phone. The choice depends on your preferred communication style and schedule.

What cities are hiring for Evening Amazon Chat Customer Service jobs? Cities with the most Evening Amazon Chat Customer Service job openings:
What are the most commonly searched types of Amazon Chat Customer Service jobs? The most popular types of Amazon Chat Customer Service jobs are:
What states have the most Evening Amazon Chat Customer Service jobs? States with the most job openings for Evening Amazon Chat Customer Service jobs include:

Customer Care Specialist (phone, email, chat)

ScaleJet

Remote

$17.50 - $23/hr

Other

Re-posted 15 days ago


Job description

Customer Care Specialist (phone, email, chat)

San José Province, San José, Costa Rica Or refer someone

About the job Customer Care Specialist (phone, email, chat)

Our client, an international e-commerce company with a strong presence in the USA, is looking for a highly skilled and experienced professional to fill an immediate opening for a Customer Care Specialist for a full-time remote job.

We are seeking a warm, empathetic, and resourceful Customer Care Specialist with strong experience in customer support via phone, email, and chat. The ideal candidate has a background in call centers, reception, or Amazon customer service, and knows how to handle even the most challenging conversations with kindness and professionalism across multiple communication channels.

About the company:

The company is dedicated to transforming family fun with innovative and safety-first trampolines. Founded by parents, for parents, its mission is to craft high-quality trampolines that bring joy and peace of mind to families everywhere.

The company prides itself on exceptional customer service and offers comprehensive warranties, including options for natural disaster protection. For those passionate about creating products that inspire active play and foster family connections, and who thrive in a collaborative, customer-focused environment, this company offers a great opportunity to elevate a career.

Requirements:

  • Fluent English speaker with a clear US accent.
  • Previous experience in call center, receptionist, or Amazon customer support roles (phone, email, and chat) is necessary.
  • Patient, empathetic, and able to de-escalate tense situations.
  • Strong verbal and written communication skills.
  • Comfortable using CRM tools and customer support platforms (call, email, and chat systems).
  • Proactive, organized, and able to multitask in a fast-paced environment.
  • Tech-savvy and quick to learn new systems.
  • Availability during US business hours (9 AM – 5 PM EST/PST).
  • A kind, calm attitude and a genuine desire to help others.

Key responsibilities:

  • Provide customer support via phone, email, and chat in a courteous, clear, and effective manner.
  • Handle inquiries related to orders, shipping, product issues, warranties, and returns.
  • Remain calm, empathetic, and solution-oriented, especially when assisting frustrated customers across all communication channels.
  • Accurately log all customer interactions in the CRM system.
  • Collaborate with other departments to resolve escalated issues efficiently.
  • Continuously look for ways to improve the customer experience.
  • Represent the company brand with integrity and care in every interaction.

Our benefits:

  • Work for a market-proven, fast-growing company.
  • Competitive salary.
  • Supportive work environment.
  • Fully remote work.

Or refer someone