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Full Time Amazon Chat Customer Service Jobs (NOW HIRING)

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need ... They will foster a collaborative team environment and a strong service-oriented culture that ...

Provides positive interaction with customers while meeting service performance standards and working to improve efficiency. * Acts as an advocate to resolve customer inquiries submitted via chat ...

At Amazon we're working to be the most customer-centric company on earth. To get there, we need ... They will foster a collaborative team environment and a strong service oriented culture that ...

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Full Time Amazon Chat Customer Service information

See salary details

$24.5K

$58K

$101K

How much do full time amazon chat customer service jobs pay per year?

As of Jun 9, 2026, the average yearly pay for full time amazon chat customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is the difference between Full Time Amazon Chat Customer Service vs Full Time Amazon Phone Customer Service?

AspectFull Time Amazon Chat Customer ServiceFull Time Amazon Phone Customer Service
Work EnvironmentOnline chat platform, remotePhone calls, remote or on-site
Communication MethodText-based chatVerbal via phone
Required SkillsTyping speed, written communicationVerbal communication, listening skills
Common CertificationsCustomer service experience, basic tech skillsCustomer service experience, communication skills

Both roles involve assisting Amazon customers but differ mainly in communication method. Chat customer service relies on written communication, ideal for those comfortable typing quickly, while phone customer service requires verbal skills. Both positions are remote, require customer service experience, and are integral to Amazon's support team.

What cities are hiring for Full Time Amazon Chat Customer Service jobs? Cities with the most Full Time Amazon Chat Customer Service job openings:
What are the most commonly searched types of Amazon Chat Customer Service jobs? The most popular types of Amazon Chat Customer Service jobs are:
What states have the most Full Time Amazon Chat Customer Service jobs? States with the most job openings for Full Time Amazon Chat Customer Service jobs include:
Recruiting Business Partner

Recruiting Business Partner

Amazon

Seattle, WA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago


Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 6,828 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers


Job description

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and motivated people. As a Recruiting Business Partner, you will cultivate talent sourcing channels, develop relationships with hiring managers, and close searches against tight deadlines. In this role, you will be responsible for talent attraction strategies and utilize your experience setting benchmarks and metrics.
We need a talented Recruiting Business Partner to help us find the best talent in the world to drive our growth. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. The Recruiter will work with a team of peers including Sourcers and Recruiting Coordinators, focusing in the areas of candidate talent search and placement, process improvement, strategy development and will act as client lead for assigned groups. They will foster a collaborative team environment and a strong service-oriented culture that ensures delivery of efficient, effective, quality driven service to internal customers and meets customer service level agreements.
The candidate must be able to successfully manage, prioritize and close searches against a timeline and have experience setting benchmarks, metrics, and how to prioritize customer SLAs. They thrive in an innovative, fast-paced environment, can roll up their sleeves, work hard, have fun, and get the job done. The best candidates will draw on knowledge of Talent Acquisition and functional areas of the business, forging dynamic relationships with business leaders, hiring managers and HR business partners. They have a reputation for being exceptional at candidate generation, client/account management, organization, possess strong verbal and written communication skills, have an ability to prioritize their time, demonstrate push back and a sense of urgency, and understand the value of providing amazing customer service.
This role can be based in Seattle, Nashville or Arlington.
BASIC QUALIFICATIONS
- 1+ years of corporate or search firm progressive recruiting or research experience
- Bachelor's degree, or 2+ years of full-time Amazon experience
- Experience with contact management system/applicant tracking system for sourcing, tracking and managing candidates
PREFERRED QUALIFICATIONS
- Experience managing high volume as well as niche hiring
- Experience leading or participating in technology hiring events, technology mixers, and regular attendance and participation at technology meetups and technology user groups
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, TN, Nashville - 50,900.00 - 89,100.00 USD annually
USA, VA, Arlington - 56,600.00 - 99,100.00 USD annually
USA, WA, Seattle - 80,200.00 - 99,100.00 USD annually

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US