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Seasonal Amazon Chat Customer Service Jobs (NOW HIRING)

Adecco

Seasonal Customer Service

Summit, NJ · On-site

$20/hr

Seasonal (October through January, with potential to extend) Join a customer-focused team ... Provide exceptional "white glove" customer service via phone, email, and chat. * Assist customers ...

Wondercide LLC

Customer Service Associate

Round Rock, TX · On-site

$13.50 - $18.75/hr

The Customer Service Associate (we refer to the department as 'Customer Love') will report to ... chat, SMS, Amazon, and other marketplace channels. This is a hands-on role where you'll directly ...

Wondercide LLC

Customer Service Associate

Round Rock, TX · On-site

$13.50 - $18.75/hr

The Customer Service Associate (we refer to the department as 'Customer Love') will report to ... chat, SMS, Amazon, and other marketplace channels. This is a hands-on role where you'll directly ...

Wondercide

Customer Service Associate

Round Rock, TX · On-site

$13.50 - $18.75/hr

The Customer Service Associate (we refer to the department as 'Customer Love') will report to ... chat, SMS, Amazon, and other marketplace channels. This is a hands-on role where you'll directly ...

Wondercide

Customer Service Associate

Round Rock, TX · On-site

$13.50 - $18.75/hr

The Customer Service Associate (we refer to the department as Customer Love) will report to ... chat, SMS, Amazon, and other marketplace channels. This is a hands-on role where you'll directly ...

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All JobsAmazon Chat Customer Service JobsSeasonal Amazon Chat Customer Service Jobs

Seasonal Amazon Chat Customer Service information

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How much do seasonal amazon chat customer service jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for seasonal amazon chat customer service in the United States is $15.86, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.31 per hour, depending on experience, location, and employer.

What is the difference between Seasonal Amazon Chat Customer Service vs Seasonal Amazon Phone Customer Service?

AspectSeasonal Amazon Chat Customer ServiceSeasonal Amazon Phone Customer Service
Required CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, customer service experience
Work EnvironmentOnline chat platform, remote or on-sitePhone calls, remote or on-site
Employer & Industry UsageAmazon, e-commerce customer supportAmazon, e-commerce customer support
Common Search & Comparison IntentUnderstanding differences in customer support rolesUnderstanding differences in customer support roles

Both Seasonal Amazon Chat Customer Service and Seasonal Amazon Phone Customer Service roles involve assisting customers, but they differ mainly in communication method. Chat agents handle inquiries via online messaging, while phone agents communicate directly through calls. Credentials and work environment are similar, but the choice depends on your preferred communication style.

What are some common challenges faced by seasonal Amazon Chat Customer Service representatives, and how can they be managed?

Seasonal Amazon Chat Customer Service representatives often handle high volumes of customer inquiries, especially during peak seasons like holidays. This can make it challenging to maintain fast response times while ensuring each customer receives accurate and helpful assistance. To manage these challenges, it's important to stay organized, make effective use of available resources and scripts, and communicate clearly with both customers and team leads. Regular check-ins and feedback from supervisors also help representatives continuously improve their performance and manage stress during busy periods.

What are the key skills and qualifications needed to thrive as a seasonal Amazon Chat Customer Service representative?

To thrive as a Seasonal Amazon Chat Customer Service representative, you need strong written communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer service platforms, live chat systems, and basic computer proficiency is typically required. Patience, adaptability, and empathy help you effectively address customer concerns and enhance satisfaction. These skills ensure quick, accurate resolutions and positive customer experiences, which are vital during high-volume peak seasons.

What is a seasonal Amazon Chat Customer Service representative?

A Seasonal Amazon Chat Customer Service representative is a temporary employee who assists Amazon customers through online chat during peak shopping seasons, such as the holidays. Their main responsibilities include answering customer inquiries, resolving issues related to orders, deliveries, and returns, and providing information about Amazon products and services. This role requires strong communication skills, the ability to multitask, and a customer-focused attitude. Seasonal positions typically last a few months and may offer flexible hours, including evenings and weekends.
More about Seasonal Amazon Chat Customer Service jobs
What cities are hiring for Seasonal Amazon Chat Customer Service jobs? Cities with the most Seasonal Amazon Chat Customer Service job openings:
What are the most commonly searched types of Amazon Chat Customer Service jobs? The most popular types of Amazon Chat Customer Service jobs are:
What states have the most Seasonal Amazon Chat Customer Service jobs? States with the most job openings for Seasonal Amazon Chat Customer Service jobs include:
What job categories do people searching Seasonal Amazon Chat Customer Service jobs look for? The top searched job categories for Seasonal Amazon Chat Customer Service jobs are:
Seasonal Amazon Chat Customer Service jobs near you
Infographic showing various Seasonal Amazon Chat Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $32,987 per year, or $15.9 per hour.

Customer Care Specialist (phone, email, chat)

ScaleJet

Remote

$17.50 - $23/hr

Other

Re-posted 16 days ago

Job description

Customer Care Specialist (phone, email, chat)

San José Province, San José, Costa Rica Or refer someone

About the job Customer Care Specialist (phone, email, chat)

Our client, an international e-commerce company with a strong presence in the USA, is looking for a highly skilled and experienced professional to fill an immediate opening for a Customer Care Specialist for a full-time remote job.

We are seeking a warm, empathetic, and resourceful Customer Care Specialist with strong experience in customer support via phone, email, and chat. The ideal candidate has a background in call centers, reception, or Amazon customer service, and knows how to handle even the most challenging conversations with kindness and professionalism across multiple communication channels.

About the company:

The company is dedicated to transforming family fun with innovative and safety-first trampolines. Founded by parents, for parents, its mission is to craft high-quality trampolines that bring joy and peace of mind to families everywhere.

The company prides itself on exceptional customer service and offers comprehensive warranties, including options for natural disaster protection. For those passionate about creating products that inspire active play and foster family connections, and who thrive in a collaborative, customer-focused environment, this company offers a great opportunity to elevate a career.

Requirements:

  • Fluent English speaker with a clear US accent.
  • Previous experience in call center, receptionist, or Amazon customer support roles (phone, email, and chat) is necessary.
  • Patient, empathetic, and able to de-escalate tense situations.
  • Strong verbal and written communication skills.
  • Comfortable using CRM tools and customer support platforms (call, email, and chat systems).
  • Proactive, organized, and able to multitask in a fast-paced environment.
  • Tech-savvy and quick to learn new systems.
  • Availability during US business hours (9 AM – 5 PM EST/PST).
  • A kind, calm attitude and a genuine desire to help others.

Key responsibilities:

  • Provide customer support via phone, email, and chat in a courteous, clear, and effective manner.
  • Handle inquiries related to orders, shipping, product issues, warranties, and returns.
  • Remain calm, empathetic, and solution-oriented, especially when assisting frustrated customers across all communication channels.
  • Accurately log all customer interactions in the CRM system.
  • Collaborate with other departments to resolve escalated issues efficiently.
  • Continuously look for ways to improve the customer experience.
  • Represent the company brand with integrity and care in every interaction.

Our benefits:

  • Work for a market-proven, fast-growing company.
  • Competitive salary.
  • Supportive work environment.
  • Fully remote work.

Or refer someone

Apply