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Home Based Chat Support Jobs in Quebec (NOW HIRING)

ASICC-MED

Auxiliary nurse

Montreal, QC · On-site

CA$36.66/hr

For over 30 years, Asicc-Med has supported healthcare facilities and home-based patients by offering professional, safe, and compassionate services. Our commitment: quality of care, respect for ...

ASICC-MED

Auxiliary nurse

Montreal, QC

CA$33/hr

For over 30 years, Asicc-Med has supported healthcare facilities and home-based patients by offering professional, safe, and compassionate services. Our commitment: quality of care, respect for ...

ASICC-MED

Auxiliary nurse

Montreal, QC

CA$36.66/hr

For over 30 years, Asicc-Med has supported healthcare facilities and home-based patients by offering professional, safe, and compassionate services. Our commitment: quality of care, respect for ...

ASICC-MED

Auxiliary nurse

Montreal, QC

CA$36.66/hr

For over 30 years, Asicc-Med has supported healthcare facilities and home-based patients by offering professional, safe, and compassionate services. Our commitment: quality of care, respect for ...

ASICC-MED

Auxiliary nurse

Montreal, QC · On-site

CA$36.66/hr

For over 30 years, Asicc-Med has supported healthcare facilities and home-based patients by offering professional, safe, and compassionate services. Our commitment: quality of care, respect for ...

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All JobsHome Based Chat Support JobsHome Based Chat Support Jobs in Quebec

Home Based Chat Support information

See Quebec salary details

$8

$26

$63

How much do home based chat support jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for home based chat support in Quebec is $26.29, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.53 per hour, depending on experience, location, and employer.

What does a typical workday look like for a Home Based Chat Support professional?

A typical day for a Home Based Chat Support professional involves logging into chat platforms, responding to customer inquiries in real time, and documenting interactions using designated software tools. You may handle multiple chats at once, address product or service questions, troubleshoot basic issues, and escalate more complex cases when necessary. While most of the communication is text-based, you’ll work closely with supervisors and teammates via digital channels to coordinate responses and share updates. The schedule may vary, with some roles offering flexible shifts or requiring weekend and evening availability. This environment allows for focused work with clear performance metrics, giving you opportunities to develop customer service and technical skills over time.

Is remote work from home chat support legit?

Home based chat support jobs are legitimate opportunities that involve providing customer assistance via online chat platforms. They typically require good communication skills, a reliable internet connection, and sometimes specific training or certifications. However, job seekers should research employers to avoid scams and verify the legitimacy of the company before applying.

What are the key skills and qualifications needed to thrive in the Home Based Chat Support position, and why are they important?

To thrive as a Home Based Chat Support professional, you should have strong written communication skills, fast and accurate typing abilities, and preferably a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat systems, and basic troubleshooting tools is often required. Patience, problem-solving skills, and the ability to multitask effectively are soft skills that help individuals excel in this role. These competencies are important for efficiently resolving customer inquiries, providing a positive user experience, and managing multiple conversations simultaneously in a remote, digital environment.

How to become an online chat support?

To become an online chat support agent, you typically need good communication skills, basic computer literacy, and familiarity with chat or customer service software. Many employers require a high school diploma or equivalent and may provide training on specific tools or protocols. Having a calm, professional demeanor and the ability to multitask are important for success in this role.

What is a Home Based Chat Support job?

A Home Based Chat Support job involves assisting customers via chat or messaging platforms from a remote location. Responsibilities typically include responding to inquiries, troubleshooting issues, and providing product or service information. This role requires strong communication skills, multitasking ability, and proficiency in typing. It is commonly offered by e-commerce sites, tech companies, and service providers. Many positions offer flexible schedules, making them ideal for those seeking work-from-home opportunities.

How much do Amazon chat agents make?

Amazon chat support agents typically earn between $12 and $20 per hour, depending on experience, location, and shift timings. Some roles may also include performance bonuses or benefits, and strong communication skills are essential for success in this customer service position.
What are the most commonly searched types of Chat Support jobs in Quebec? The most popular types of Chat Support jobs in Quebec are:
What job categories do people searching Home Based Chat Support jobs in Quebec look for? The top searched job categories for Home Based Chat Support jobs in Quebec are:
What cities in Quebec are hiring for Home Based Chat Support jobs? Cities in Quebec with the most Home Based Chat Support job openings:
Home Based Chat Support jobs near you
Infographic showing various Home Based Chat Support job openings in Quebec as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $54,686 per year, or $26.3 per hour.

Remote Canada Post Representative (Calls & Chat) - Bilingual

Nordia Inc.

Laval, QC • Remote

Full-time

Medical, Dental, Life

Re-posted 8 hours ago

Job description

Every day, thousands of NQX representatives deliver solutions and build trust with our professional partners' clients across Canada. As a Canada Post Representative, you’ll have the opportunity to work from the comfort of your home. Using your excellent customer service skills, you’ll play a key role in creating positive customer experiences by assisting customers through both phone calls and live chat support.

What NQX Offers:

  • Hourly wage of $ after training;
  • Premiums for weekend hours and bilingualism;
  • Fully-paid training and coaching program;
  • Work from home – equipment provided;
  • Full benefits package after six months, including: Medical, dental, life insurance, Enhanced RRSP contributions, Discounts on insurance;
  • Career progression opportunities to advanced roles as you gain experience.

    • Your Responsibilities:

  • Provide first-class customer assistance via phone and chat for inquiries related to: delivery status, redirected mail, rates, and general service questions;
  • Manage multiple chats at once ensuring responses within service standards; Chat concurrency will ramp up as follows: 1 chat for the first 2 days, a maximum of 2 chats from days 3 to 10, and from day 11 onward, 3 chat concurrencies.
  • Handle incoming calls with professionalism, empathy, and a solution-focused attitude;
  • Accurately document customer interactions and follow processes while navigating multiple tools;
  • Adapt quickly to evolving customer needs and support requirements (calls, chat, or both depending on business demand).

    • Qualifications:

  • Bilingualism (French/English) – you will need to interact with French and English-speaking people in Canada and will need to answer calls in English between 50% to 80% of the time;
  • Typing speed of 40+ WPM with accuracy;
  • Available to work full-time, up to 40 hours per week: Monday to Friday, 7:00 am to 11:00 pm EST Saturday and Sunday, 9:00 am to 9:00 pm EST
  • Eligibility Criteria: Must reside within the hiring location; Reliable high-speed internet connection (minimum 25 MBPS); Dedicated, quiet workspace free of distractions; Flexibility to work evenings and weekends.
  • Excellent communication skills – written and spoken – with the ability to de-escalate and resolve customer concerns;
  • Strong multitasking and problem-solving skills, with attention to detail;
  • Comfortable working under pressure in a fast-paced environment;
  • Previous customer service experience is an asset.

    • Training Start Dates: August 10th and 17th, 2026

    At , empathy, authenticity, and innovation guide us every day. We believe that providing an engaging work environment for our teams is essential to effectively support businesses and creating authentic, memorable interactions with their customers. People are at the heart of everything we do - we nurture talent and support our teams at every stage of their journey. NQX has been recognized as one of Canada’s Most Admired Corporate Cultures, according to the Waterstone award recognition. And our team agrees: 84% of employees would recommend NQX as an employer to their family and friends.

    Want to learn more about our career opportunities and what makes working at NQX so rewarding? !

    #LP

    Apply