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Home Based Chat Support Jobs in Florida (NOW HIRING)

Our Company

Internet Chat Support

Seffner, FL

$15/hr

Bonuses based on sales What you'll be doing: * Answering questions via online chat * Making ... home by offering stylish, designer-curated rooms of furniture at an exceptional value through a ...

Our Company

Internet Chat Support

Seffner, FL

$15/hr

Bonuses based on sales What you'll be doing: * Answering questions via online chat * Making ... home by offering stylish, designer-curated rooms of furniture at an exceptional value through a ...

Our Company

Internet Chat Support

Seffner, FL

$15/hr

Bonuses based on sales What you'll be doing: * Answering questions via online chat * Making ... home by offering stylish, designer-curated rooms of furniture at an exceptional value through a ...

Rooms To Go .COM

Internet Chat Support

Seffner, FL · On-site

$15/hr

Bonuses based on sales What you'll be doing: * Answering questions via online chat * Making ... home by offering stylish, designer-curated rooms of furniture at an exceptional value through a ...

Zelis

Client Support Specialist

Saint Petersburg, FL

$17 - $23/hr

Position Overview The Chat Support Specialist serves as a primary point of contact for clients ... All employee work locations are based on the needs of the position and are determined by the ...

AEM-OA

Receive and respond to customer inquiries through phone, email, and web-based chat. * Document and track activity using designated CRM/ERP solutions and by following outlined support processes.

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Home Based Chat Support information

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$19

$33

How much do home based chat support jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for home based chat support in Florida is $19.47, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $21.20 per hour, depending on experience, location, and employer.

What does a typical workday look like for a Home Based Chat Support professional?

A typical day for a Home Based Chat Support professional involves logging into chat platforms, responding to customer inquiries in real time, and documenting interactions using designated software tools. You may handle multiple chats at once, address product or service questions, troubleshoot basic issues, and escalate more complex cases when necessary. While most of the communication is text-based, you’ll work closely with supervisors and teammates via digital channels to coordinate responses and share updates. The schedule may vary, with some roles offering flexible shifts or requiring weekend and evening availability. This environment allows for focused work with clear performance metrics, giving you opportunities to develop customer service and technical skills over time.

Is remote work from home chat support legit?

Home based chat support jobs are legitimate opportunities that involve providing customer assistance via online chat platforms. They typically require good communication skills, a reliable internet connection, and sometimes specific training or certifications. However, job seekers should research employers to avoid scams and verify the legitimacy of the company before applying.

What are the key skills and qualifications needed to thrive in the Home Based Chat Support position, and why are they important?

To thrive as a Home Based Chat Support professional, you should have strong written communication skills, fast and accurate typing abilities, and preferably a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat systems, and basic troubleshooting tools is often required. Patience, problem-solving skills, and the ability to multitask effectively are soft skills that help individuals excel in this role. These competencies are important for efficiently resolving customer inquiries, providing a positive user experience, and managing multiple conversations simultaneously in a remote, digital environment.

How to become an online chat support?

To become an online chat support agent, you typically need good communication skills, basic computer literacy, and familiarity with chat or customer service software. Many employers require a high school diploma or equivalent and may provide training on specific tools or protocols. Having a calm, professional demeanor and the ability to multitask are important for success in this role.

What is a Home Based Chat Support job?

A Home Based Chat Support job involves assisting customers via chat or messaging platforms from a remote location. Responsibilities typically include responding to inquiries, troubleshooting issues, and providing product or service information. This role requires strong communication skills, multitasking ability, and proficiency in typing. It is commonly offered by e-commerce sites, tech companies, and service providers. Many positions offer flexible schedules, making them ideal for those seeking work-from-home opportunities.

How much do Amazon chat agents make?

Amazon chat support agents typically earn between $12 and $20 per hour, depending on experience, location, and shift timings. Some roles may also include performance bonuses or benefits, and strong communication skills are essential for success in this customer service position.
What are the most commonly searched types of Chat Support jobs in Florida? The most popular types of Chat Support jobs in Florida are:
What are popular job titles related to Home Based Chat Support jobs in Florida? For Home Based Chat Support jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Home Based Chat Support jobs in Florida look for? The top searched job categories for Home Based Chat Support jobs in Florida are:
What cities in Florida are hiring for Home Based Chat Support jobs? Cities in Florida with the most Home Based Chat Support job openings:
Home Based Chat Support jobs near you
Infographic showing various Home Based Chat Support job openings in Florida as of July 2026, with employment types broken down into 76% Full Time, 21% Part Time, and 3% Temporary. Highlights an 67% In-person, 14% Hybrid, and 19% Remote job distribution, with an average salary of $40,488 per year, or $19.5 per hour.

Internet Chat Support

Our Company

Seffner, FL

$15/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Rooms To Go rating

7.0

Company rating: 7.0 out of 10

Based on 73 frontline employees who took The Breakroom Quiz

27th of 62 rated furniture retailers

Job description

Join the ROOMS TO GO ONLINE CHAT TEAM!!!!!

Internet Chat Support  - Bilingual encouraged to apply

On site in Seffner Florida RTG Headquarters

When someone asks you a question, do you immediately reach for your phone to look up the answer? If so, you may be a great fit for this position. We are growing and expanding our online services. We are creating a new position with HUGE potential for growth and success! Our goal is to add a personal touch to the online shopping experience. We provide the best customer service, whether a customer is in one of our beautiful stores or on our website. This role is on-site in our lovely RTG Headquarters in Seffner, FL. We need coverage for when our showrooms are open, which includes holidays, evenings and weekends. 

This Role Offers:  

  • Industry-leading, paid training
  • Cutting edge sales tools, devices and software
  • Bonuses based on sales

 

What you'll be doing: 

  • Answering questions via online chat
  • Making recommendations to online shoppers
  • Engaging and assisting online shoppers with their purchases

 

What we're looking for: 

  • Associates that are very customer-oriented, outgoing, and have a passion to succeed while working in a high-energy environment, surrounded by a great team
  • Strong written communication skills (professional tone, grammar, spelling).
  • Bilingual in English and Spanish preferred.
  • Quick and accurate typing skills (45 WPM+)
  • Able to handle multiple conversations at the same time, while maintaining focus on an individual customer and conversation.
  • Able to receive training, instruction and critiquing with a positive attitude and an open mind to learning and improving.
  • Strong technical skills, with the ability to utilize the internet effectively, navigating through multiple pages in order to find information and communicate that information back to the customer.
  • Preference for experience in sales and/or customer service, however, we are willing to train the right person.


Pay starting at $15 / hour


About Rooms To Go

Founded in 1991, Rooms To Go set out to change the way people shop for furniture. More than 30 years later and now America's #1 independent furniture retailer, that mission remains the same: make it easy to create a beautiful home by offering stylish, designer-curated rooms of furniture at an exceptional value through a simplified and customer-friendly shopping experience. Rooms To Go operates more than 250 stores across ten states, supported by eight state-of-the-art distribution centers and a growing e-commerce business. With the nation's largest furniture inventory and industry-leading delivery speed, financing options, and product availability, we continue to set the pace for innovation and value.

Driving this success is a team that thrives in a growth-oriented culture. We offer a collaborative, supportive work environment with opportunities to learn, grow, and build a career with a stable and industry-leading company.

Whether you're looking to launch your career or take the next step, it's a great time to join our team-there's always room for you to grow with us!

Rooms To Go Benefits:

  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Associate discounts including furniture
  • Company paid life and disability insurance 
  • Paid time off
  • Employee Assistance Program
  • Wellness Programs
  • And more!

Rooms To Go is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.

Applicants must be authorized to work in the U.S. 

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