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Child Support Services Jobs in Florida (NOW HIRING)

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Child Support Services information

What are Child Support Services?

Child Support Services are government or agency-provided programs designed to help parents obtain financial support for their children from the non-custodial parent. These services typically include establishing parentage, locating absent parents, setting up child support orders, and enforcing payment of child support. They can also assist with modifying existing support orders if circumstances change. The goal is to ensure that children receive the financial support they need to thrive.

What are the key skills and qualifications needed to thrive in Child Support Services, and why are they important?

To thrive in Child Support Services, you need strong knowledge of family law, case management, and investigative techniques, typically supported by a relevant degree or experience in social services or legal fields. Familiarity with case management software, government databases, and financial analysis tools is often required. Exceptional communication, negotiation, and empathy are vital soft skills for engaging with families and navigating sensitive situations. These skills are crucial for ensuring fair outcomes, compliance with legal standards, and effective support for children and families.

What are some common challenges faced by professionals working in Child Support Services, and how can they be addressed?

Professionals in Child Support Services often encounter challenges such as navigating complex family dynamics, managing high caseloads, and staying current with legal regulations. To address these, strong communication and organizational skills are essential, along with ongoing training in changes to family law and child support policies. Building collaborative relationships with colleagues, legal professionals, and clients helps ensure effective service delivery and positive outcomes for families.

What is the difference between Child Support Services vs Family Law Paralegal?

AspectChild Support ServicesFamily Law Paralegal
CredentialsTypically requires a high school diploma or associate degree; certifications in child support or family law are a plusAssociate degree or paralegal certification; specialized knowledge in family law
Work EnvironmentGovernment agencies, courts, or child support officesLaw firms, legal departments, or courts
Employer & IndustryPublic sector, government agenciesPrivate law firms, legal services
Search & Comparison IntentUnderstanding child support processes, assistance, and enforcementLegal support, case management, and legal documentation in family law

Child Support Services focus on managing and enforcing child support payments within government agencies, while Family Law Paralegals assist attorneys with legal tasks related to family law cases, including child support. Both roles require knowledge of family law but differ in responsibilities, work settings, and certifications.

What are popular job titles related to Child Support Services jobs in Florida?

For Child Support Services jobs in Florida, the most frequently searched job titles are:

Infographic showing various Child Support Services job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

CHILD SUPPORT CASE PROCESSING ANALYST - 73005906

Lakeland, FL โ€ข On-site

MyFlorida
Public Administrationย โ€ขย 10K+ employees

$38K - $45K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago


Job description

Requisition No:ย 882183ย 

Agency: Department of Revenue

Working Title: CHILD SUPPORT CASE PROCESSING ANALYST - 73005906

ย Pay Plan: Career Service

Position Number:ย 73005906ย 

Salary:ย  $38,760.36 - $45,004.08 /annuallyย 

Posting Closing Date: 08/27/2026ย 

Total Compensation Estimatorย Tool

Florida Department of Revenue

Child Support Program

Child Support Case Processing Analyst (Revenue Specialist II)

Lakeland

This is an Internal Agency Advertisement.

The Florida Department of Revenue's Child Support Program helps children get the financial support they need and deserve, promoting more stable childhoods and brighter futures. The Department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue's excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website.

JOB SUMMARY:

This position performs customer support for child support cases and is an excellent fit for critical thinkers. If you enjoy working with customers and problem solving, this may be the position for you. Your duties would include:

  • Initiating and responding to requests
  • Coordinating with internal and external partners
  • Researching and resolving case issues
  • Gathering information and analyzing case data to determine next steps
  • Assisting customers
  • Interacting with legal services providers, other states, employers, and other business partners
  • Making decisions based on case information and provided documentation

MINIMUM REQUIREMENTS:

  • Currently employed with the Florida Department of Revenue in the Child Support Program as a Revenue Specialist II.
  • Have not accepted a lateral transfer within the last 12 months (excluding hardship lateral transfers).

SPECIAL NOTES:

  • This role is eligible for telework after you complete required training and reach an acceptable level of proficiency.
  • Standard workday of 8am - 5pm, Monday through Friday.

SALARY: $38,760.36 - $45,004.08 /annually.

BENEFITS:

Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, paid parental leave, 10 paid holidays annually, retirement savings, and vision and dental insurance.

ADDITIONAL INFORMATION YOU NEED TO KNOW

CONTACT INFORMATION: Teresa French, (321) 347-3102, Teresa.French@Floridarevenue.com.

SCREENING DISCLAIMER: Your responses to qualifying questions must be verifiable by skills and/or experiences you stated on your candidate profile and/or resume.

ARTIFICIAL INTELLIGENCE (AI) DISCLAIMER: In assessing job applicants, the Department of Revenue values authenticity, independent thought, and accuracy in applicants' responses. Therefore, applicants should not use artificial intelligence (AI) tools to assist in any manner with skills verification tests, online assessments, production of required work samples, or during the interview process. Applicants who submit or provide AI generated or AI assisted responses may be disqualified from consideration.

CANDIDATE POOL: Future vacancies may be filled from this advertisement for a period of up to six months.

CRIMINAL BACKGROUND CHECKS: You will be required to undergo a National Level-2 criminal background check which requires you to provide your fingerprints.

REMINDER: Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website at http://www.sss.gov.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS' PREFERENCE. ย Pursuant to Chapter 295, Florida Statutes,ย candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.ย  Certain service members may be eligible to receive waivers for postsecondary educational requirements.ย ย Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.ย  Veterans' Preference documentation requirements are available by clicking here.ย  All documentation is due by the close of the vacancy announcement.ย