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Home Based Chat Support Jobs (NOW HIRING)

Hillview Health Center

Home Based Services

Elizabethton, TN

$11.75 - $14.75/hr

Hillview Home Based Serves is currently searching for compassionate team members for Non-Medical In ... support agencies. * Meet general health requirements set forth by the policies of this company ...

Hillview Health Center

Home Based Services

Elizabethton, TN · On-site +1

$11.75 - $14.75/hr

Hillview Home Based Serves is currently searching for compassionate team members for Non-Medical In ... support agencies. * Meet general health requirements set forth by the policies of this company ...

Children's Aid

Home-Based Teacher

Bronx, NY · On-site +1

$21.04 - $24.70/hr

Support the family in implementing strategies that align with educational goals and organizational standards. Curriculum Implementation * Promote high-quality teaching and learning in the home ...

Porter-Starke 601

Home Based Therapist

Valparaiso, IN · On-site

$5.2K/mo

Services vary with individual needs, and may include home-based individual and family therapy services, support in skills training, and crisis intervention. BENEFITS: * 401k w/ 20% company matching ...

Porter-Starke 601

Home Based Therapist

Valparaiso, IN · On-site

$5.2K/mo

Services vary with individual needs, and may include home-based individual and family therapy services, support in skills training, and crisis intervention. BENEFITS: * 401k w/ 20% company matching ...

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Home Based Chat Support information

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$44

How much do home based chat support jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for home based chat support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What does a typical workday look like for a Home Based Chat Support professional?

A typical day for a Home Based Chat Support professional involves logging into chat platforms, responding to customer inquiries in real time, and documenting interactions using designated software tools. You may handle multiple chats at once, address product or service questions, troubleshoot basic issues, and escalate more complex cases when necessary. While most of the communication is text-based, you’ll work closely with supervisors and teammates via digital channels to coordinate responses and share updates. The schedule may vary, with some roles offering flexible shifts or requiring weekend and evening availability. This environment allows for focused work with clear performance metrics, giving you opportunities to develop customer service and technical skills over time.

Is remote work from home chat support legit?

Home based chat support jobs are legitimate opportunities that involve providing customer assistance via online chat platforms. They typically require good communication skills, a reliable internet connection, and sometimes specific training or certifications. However, job seekers should research employers to avoid scams and verify the legitimacy of the company before applying.

What are the key skills and qualifications needed to thrive in the Home Based Chat Support position, and why are they important?

To thrive as a Home Based Chat Support professional, you should have strong written communication skills, fast and accurate typing abilities, and preferably a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat systems, and basic troubleshooting tools is often required. Patience, problem-solving skills, and the ability to multitask effectively are soft skills that help individuals excel in this role. These competencies are important for efficiently resolving customer inquiries, providing a positive user experience, and managing multiple conversations simultaneously in a remote, digital environment.

How to become an online chat support?

To become an online chat support agent, you typically need good communication skills, basic computer literacy, and familiarity with chat or customer service software. Many employers require a high school diploma or equivalent and may provide training on specific tools or protocols. Having a calm, professional demeanor and the ability to multitask are important for success in this role.

What is a Home Based Chat Support job?

A Home Based Chat Support job involves assisting customers via chat or messaging platforms from a remote location. Responsibilities typically include responding to inquiries, troubleshooting issues, and providing product or service information. This role requires strong communication skills, multitasking ability, and proficiency in typing. It is commonly offered by e-commerce sites, tech companies, and service providers. Many positions offer flexible schedules, making them ideal for those seeking work-from-home opportunities.

How much do Amazon chat agents make?

Amazon chat support agents typically earn between $12 and $20 per hour, depending on experience, location, and shift timings. Some roles may also include performance bonuses or benefits, and strong communication skills are essential for success in this customer service position.
More about Home Based Chat Support jobs
What cities are hiring for Home Based Chat Support jobs? Cities with the most Home Based Chat Support job openings:
What are the most commonly searched types of Chat Support jobs? The most popular types of Chat Support jobs are:
What states have the most Home Based Chat Support jobs? States with the most job openings for Home Based Chat Support jobs include:
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Home Based Chat Support jobs near you
Infographic showing various Home Based Chat Support job openings in the United States as of July 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 86% In-person, 9% Hybrid, and 5% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.
Journeys - Chat Support Representative - Temp-to-Hire (Work From Home)

Journeys - Chat Support Representative - Temp-to-Hire (Work From Home)

Genesco Inc

Nashville, TN • Remote

$16.50 - $21/hr

Temporary

Re-posted 19 days ago

Genesco rating

5.4

Company rating: 5.4 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

76th of 104 rated fashion retailers

Job description

We are seeking dedicated and customer-focused individuals to join our team as Seasonal Chat Support Representatives at Journeys. This contracted position offers the potential for permanent employment based on performance and evolving business needs. In this role, you will handle inbound customer chats, texts, and emails -assisting with order information, tracking, updates, cancellations, and providing detailed information about our products and website. Your commitment to delivering exceptional service will play a key role in creating positive experiences for our customers.
Note: Work From Home opportunity available only to Tennessee residents.
Key Responsibilities:
Customer Interaction: Address and resolve customer inquiries regarding orders, ensuring all information provided is accurate and up to date.
Data Management: Use various computer software and systems to access customer accounts, document case notes, process orders, and securely handle payment information.
Brand Representation: Serve as an ambassador for the Journeys brand by personalizing each interaction and building customer loyalty.
Performance Standards: Meet attendance requirements and key performance indicators (KPIs) to maintain a high standard of service.
Information Security: Ensure the safety and privacy of customer data by following all company policies and procedures.
Additional Support: Perform other duties as needed to support overall business operations.
Qualifications:
Experience: Previous customer service or retail experience is preferred but not required.
Communication Skills: Strong verbal and written communication skills, including proficiency in English grammar and syntax.
Interpersonal Skills: Ability to connect with customers and respond effectively to their needs.
Adaptability: Comfortable working in a fast-paced, constantly changing environment while meeting performance goals.
Problem-Solving: Ability to quickly learn, assess issues, and provide clear and accurate solutions.
Conflict Resolution: Professionalism in handling and de-escalating conflicts.
Availability: Must be able to work 40 hours per week, scheduled in 8-hour shifts during the following hours of operation (CST):
  • Sunday: 10:00 AM - 7:00 PM
  • Monday-Friday: 7:00 AM - 8:00 PM
  • Saturday: 9:00 AM - 6:00 PM

Note: Business hours may extend during peak times to meet coverage needs.
What We Offer:
Perfect Attendance Bonus: Earn an additional $100 per week for maintaining 100% perfect attendance
Weekly Pay: Receive weekly payment every Friday
Paid Training: Start with two weeks of fully paid training to set you up for success
Supportive Team Environment: Join a collaborative and inclusive team that values your contributions
Career Opportunity: This is a contracted role for 90-days, with the potential for permanent, onsite employment based on performance and business needs
Work From Home Requirements
  • Workspace: A dedicated, secure, quiet, and distraction-free environment that supports productivity and confidentiality.
  • Computer: A desktop or laptop with an SSD, Intel i5/i7 or AMD Ryzen 5/7 processor (4+ cores), and the latest operating system.
    • Tablets and MacBook Airs are not permitted.
  • RAM: Minimum of 16 GB.
  • Monitors: Two functional monitors (e.g., a laptop with an external monitor or a dual-monitor desktop setup).
  • Headset: USB or USB-C preferred; Bluetooth is acceptable if fully charged during working hours.
  • Web Camera: Integrated or external webcam.
  • Mouse: External mouse required.
  • Cell Phone: Must have Wi-Fi capability and a charger.
  • Internet: Wired Ethernet connection only. Public Wi-Fi is not allowed.
    • Minimum speed: 50 Mbps download / 5 Mbps upload.
    • Recommended speed: 100+ Mbps download / 10+ Mbps upload.
      • Test your speed at www.speedtest.net.
      • You must pass the official system test at www.networktest.twilio.com using Google Chrome.
  • Power: Devices must remain charged at all times to avoid work disruptions.
  • Verification: All equipment and internet access are your responsibility and will be verified during onboarding.

What Genesco employees say

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About Genesco

Sourced by ZipRecruiter

Genesco Inc., based in Nashville, TN, US, is a publicly owned specialty retail company operating in the footwear, apparel, and accessories industry. The company was initially founded in 1924 as Jarman Shoe Company before eventually transitioning to its current name in 1959. Currently, it operates numerous retail stores in the US and Puerto Rico, including popular brands like Journeys, Johnston & Murphy, and Lids Sports Group. Genesco's mission is to be the leading specialty retailer in the footwear, headwear, and sports apparel industries through providing high quality products and demonstrating excellent customer service. Some of the company's notable achievements include the successful ownership and growth of multiple well-known fashion brands and a significant retail footprint in North America.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Nashville, TN, US

Year founded

1924

Social media

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