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Helpdesk Jobs in Alabama (NOW HIRING)

Birdon America, Inc.

Helper

Bayou La Batre, AL · On-site

$20.25/hr

This position is located at our Bayou La Batre, AL facility.  Our Helpers are an integral piece of our work on a daily basis.  Some of your daily functions will include: * Maintain a clean and ...

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THREADED FASTENERS INC

Fabrication Helper

Semmes, AL · On-site

$13.50 - $16.75/hr

The Fabrication Helper receives instructions from the Operations Manager and the Fabrication Manager regarding the day's assignments and expectations. The Fabrication Helper will be responsible for ...

THREADED FASTENERS INC

Fabrication Helper

Semmes, AL

$13.50 - $16.75/hr

The Fabrication Helper receives instructions from the Operations Manager and the Fabrication Manager regarding the day's assignments and expectations. The Fabrication Helper will be responsible for ...

Gulf Distributing Holdings Company LLC

Delivery Helper

AL

$14 - $16/hr

Delivery Manager Text HELPER to 205.273.9884 to Apply!! Position Objective: The Delivery Helper is responsible for the delivery, storage and merchandising of company products in each assigned ...

Gulf Distributing Holdings Company LLC

Delivery Helper

AL · On-site

$14 - $16/hr

Delivery Manager Text HELPER to 205.273.9884 to Apply!! Position Objective: The Delivery Helper is responsible for the delivery, storage and merchandising of company products in each assigned ...

Gulf Distributing Company

Delivery Helper

Birmingham, AL · On-site

$14.75 - $16.75/hr

Delivery Helper Reports to: Delivery Manager Position Objective: The Delivery Helper is responsible for the delivery, storage and merchandising of company products in each assigned accounts. The ...

Gulf Distributing

Delivery Helper

Mobile, AL · On-site

$15.75 - $17.75/hr

The Delivery Helper is responsible for the delivery, storage and merchandising of company products in each assigned accounts. The Delivery Helper is also responsible for safe truck operation.

Gulf Distributing Holdings, LLC

Delivery Helper

Mobile, AL · On-site

$15.75 - $17.75/hr

The Delivery Helper is responsible for the delivery, storage and merchandising of company products in each assigned accounts. The Delivery Helper is also responsible for safe truck operation.

All My Sons Moving & Storage

Mover / Helper

Mobile, AL · On-site

$20 - $150/day

Hiring Immediately | Weekly Pay + Daily Tips | Flexible Scheduling All My Sons Moving & Storage is looking for energetic, dependable Helpers to join our professional moving team. If you enjoy staying ...

Gulf Distributing

Delivery Helper

Birmingham, AL · On-site

$14.75 - $16.75/hr

Delivery Manager Text HELPER to 205.273.9884 to Apply!! Position Objective: The Delivery Helper is responsible for the delivery, storage and merchandising of company products in each assigned ...

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Showing results 21-40

All JobsHelpdesk JobsHelpdesk Jobs in Alabama

Helpdesk information

See Alabama salary details

$11

$20

$30

How much do helpdesk jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for helpdesk in Alabama is $20.98, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $23.51 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a helpdesk professional?

To thrive as a Helpdesk professional, you need a strong understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant IT certification such as CompTIA A+. Familiarity with ticketing systems like ServiceNow or Zendesk and remote support tools is typically required. Excellent communication, patience, and problem-solving abilities are vital soft skills for effective user support. These skills ensure timely resolution of technical issues and high user satisfaction, which are critical for maintaining business productivity.

What are some common challenges faced by helpdesk professionals and how can they be overcome?

Helpdesk professionals often encounter challenges such as managing high volumes of support requests, troubleshooting a wide range of technical issues, and communicating complex information to users with varying technical backgrounds. To overcome these challenges, it’s important to prioritize tasks effectively, maintain clear documentation, and develop strong communication skills. Collaborating closely with team members and utilizing knowledge bases can also help resolve issues more efficiently and provide consistent support to end users.

What is a helpdesk?

Helpdesk jobs involve providing technical support and assistance to users who are experiencing issues with computer systems, software, or hardware. Helpdesk professionals typically troubleshoot problems, answer queries, and guide users through solutions either in person, over the phone, or via email and chat. They play a crucial role in maintaining the productivity of an organization by ensuring that technical issues are resolved swiftly and efficiently.

What is the difference between Helpdesk vs Technical Support Specialist?

AspectHelpdeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentHelpdesk staff usually work in an office or call center setting, providing remote or on-site supportTechnical Support Specialists may work in call centers, on-site, or remotely, often handling more complex issues
Employer & Industry UsageCommon in IT, customer service, and tech companies for general user supportFound in IT firms, software companies, and hardware providers, focusing on technical problem resolution

Helpdesk and Technical Support Specialist roles share similar credentials and work environments, but Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support, with Helpdesk staff serving as the first point of contact and Technical Support Specialists providing in-depth technical assistance.

What are the most commonly searched types of Helpdesk jobs in Alabama? The most popular types of Helpdesk jobs in Alabama are:
What are popular job titles related to Helpdesk jobs in Alabama? For Helpdesk jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Helpdesk jobs in Alabama look for? The top searched job categories for Helpdesk jobs in Alabama are:
What cities in Alabama are hiring for Helpdesk jobs? Cities in Alabama with the most Helpdesk job openings:
Helpdesk jobs near you
Infographic showing various Helpdesk job openings in Alabama as of August 2026, with employment types broken down into 83% Full Time, 12% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $43,646 per year, or $21 per hour.

Senior Helpdesk Tech

Interactive Process Technology LLC

Huntsville, AL • On-site

$20.75 - $28/hr

Full-time

Posted 26 days ago

Job description

Senior Helpdesk Tech
Huntsville, AL
At IPT Associates (IPTA), we enjoy solving real-world problems with technology. We work closely with our customers, teammates, experts, and partners to come up with practical solutions that make a difference. Whether it's a government or business organization, we focus on understanding the need and building something that works.
Our Team
At IPTA, everything starts with our people. We're big believers that when you invest in your team, great things happen. That's why we encourage learning, growth, and trying new things-even if you don't have all the answers yet.
Our culture is rooted in fierce determination, fearless integrity, and passionate service-but we also like to keep things collaborative, supportive, and down-to-earth.
We're looking for people who:
  • Are curious and excited about technology
  • Like solving problems and figuring things out
  • Can take initiative but also enjoy working with a team
  • Want to keep learning, growing, and challenging themselves

If you're someone who's eager to jump in, learn something new, and make an impact-you'll fit right in here.
* This position is contingent upon contract award, and the actual job description may vary based on specific contract requirements and organizational needs. *
Responsibilities:
  • Provide technical assistance to computer users
  • Answer questions or resolve computer problems for clients in person, or via telephone or electronically
  • May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems

Requirements:
  • Bachelor's degree in Computer Science, Information Systems, Engineering, or other Scientific/Technical discipline
  • Ten (10) years of experience in a similar role
  • Must meet IAT-II requirements
  • Active Security clearance

IPTA is an Equal Opportunity Employer. All employment decisions are based on individual merit, including qualifications, experience, performance, and business needs, consistent with applicable federal laws and federal contracting requirements. IPTA provides equal opportunity and utilizes merit-based principles to make employment-related decisions.
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