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Help Desk Internship Jobs in Minnesota (NOW HIRING)

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Help Desk Internship information

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$32

How much do help desk internship jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for help desk internship in Minnesota is $20.41, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $22.60 per hour, depending on experience, location, and employer.

What is a help desk internship?

A Help Desk Internship is an entry-level position where interns assist with technical support tasks, helping users resolve hardware, software, and network issues. Interns typically work alongside experienced IT professionals to learn troubleshooting techniques and gain hands-on experience in customer service and technical problem-solving. This role is ideal for students or recent graduates looking to build foundational IT skills and explore a potential career in information technology.

What are the key skills and qualifications needed to thrive as a help desk intern?

To thrive as a Help Desk Intern, you need a basic understanding of computer hardware, operating systems, troubleshooting, and customer service, often supported by coursework in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and productivity software like Microsoft Office is commonly required. Strong communication skills, patience, and a willingness to learn help you stand out in this position. These skills ensure efficient technical support, positive user experiences, and successful contribution to IT teams.

What are some typical challenges faced during a help desk internship, and how can interns effectively overcome them?

Help Desk interns often encounter challenges such as managing a high volume of support requests, troubleshooting unfamiliar technical issues, and communicating solutions to users with varying technical backgrounds. To overcome these hurdles, interns should prioritize tasks, actively seek guidance from experienced team members, and leverage available documentation and knowledge bases. Building strong communication skills and maintaining a positive, patient attitude can also help interns provide excellent customer service while gaining confidence in their technical abilities.

What is the difference between Help Desk Internship vs Help Desk Technician?

AspectHelp Desk InternshipHelp Desk Technician
Required CredentialsTypically pursuing or recently completed a related degree; no formal certification requiredHigh school diploma or equivalent; certifications like CompTIA A+ often preferred
Work EnvironmentEntry-level, training-focused, often in a corporate or IT support settingFull-time, operational support role in IT departments or service desks
Employer & Industry UsageInternships offered by companies for training; used as a stepping stoneStandard role in IT support across various industries

In summary, a Help Desk Internship is an entry-level, training-focused position for students or recent graduates, while a Help Desk Technician is a full-time role requiring more experience and certifications. Internships serve as a learning opportunity, whereas technicians provide ongoing technical support.

What are the most commonly searched types of Help Desk jobs in Minnesota?

The most popular types of Help Desk jobs in Minnesota are:

What are popular job titles related to Help Desk Internship jobs in Minnesota?

For Help Desk Internship jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Help Desk Internship jobs in Minnesota look for?

The top searched job categories for Help Desk Internship jobs in Minnesota are:

What cities in Minnesota are hiring for Help Desk Internship jobs?

Cities in Minnesota with the most Help Desk Internship job openings:

Infographic showing various Help Desk Internship job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, 4% Contract, and 1% Nights. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $42,463 per year, or $20.4 per hour.

Cloud Engineer Intern

Hewlett Packard Enterprise

Bloomington, MN • Hybrid

Full-time

Posted 6 days ago


Hewlett Packard Enterprise rating

8.4

Company rating: 8.4 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

35th of 161 rated electronics manufacturers


Job description

Cloud Engineer InternThis role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world.Our culture thrives onfinding new and better ways to accelerate what's next.We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs.We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you.Open up opportunities with HPE.

Job Description:

This requisition may be classified as on desk or hybrid depending on location and role.

Job Family Definition:

The Cloud Developer builds from the ground up to meet the needs of mission-critical applications, and is always looking for innovative approaches to deliver end-to-end technical solutions to solve customer problems. Brings technical thinking to break down complex data and to engineer new ideas and methods for solving, prototyping, designing, and implementing cloud-based solutions. Collaborates with project managers and development partners to ensure effective and efficient delivery, deployment, operation, monitoring, and support of Cloud engagements. The Cloud Developer provides business value expertise to drive the development of innovative service offerings that enrich HPE's Cloud Services portfolio across multiple systems, platforms, and applications.

Responsibilities:

Collaborate with cross-functional teams to design, develop, and implement cloud solutions tailored to meet business needs.
Assist in the deployment and configuration of cloud infrastructure, platforms, and services.
Contribute to the optimization and automation of the cloud deployment processes to improve efficiency and scalability.
Perform testing and troubleshooting of cloud systems to ensure reliability, performance, and security.
Stay up to date with industry trends and best practices in cloud computing to provide insights and recommendations for continuous improvement.
Support ongoing cloud operations and provide technical assistance as needed.

Education & Experience required:

Working towards a Bachelor's and/or Master's degree with a focus in computer science, computer engineering, software development, or other IT related field.

Knowledge & Skills:

Knowledge of at least one programming language like C, C++, python, Javascript, Java or associated libraries, web-sockets, and other cloud networking protocols.
Familiarity with and understanding of design for software systems running on multiple platform types.
A basic understanding of Object-Oriented Programming (OOP) principles & Model View Controller (MVC) design patterns, in addition to SQL / NoSQL DBs, GNU, Linux, IPC and process scheduling, and networking protocols TCP/IP.
Some exposure to full-stack Java software development, Java frameworks and application servers, Web Services (SOAP/REST API), responsive JS (Angular/Node/React.js), version control (preferably Git).

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

#unitedstates#interns

Job:

Engineering

Job Level:

N/A"The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level.
- United States of America: Hourly Salary USD 35.00 - 46.00 in Colorado // 35.00 - 46.00 in Massachusetts // 35.00 - 46.00 in California // 35.00 - 46.00 in Minnesota & North Carolina & Texas & Wisconsin
The listed salary range reflects base salary. Variable incentives may also be offered."

Information about employee benefits offered in the US can be found at https://myhperewards.com/main/new-hire-enrollment.html

The estimated job application period closure is May 25 2027; this timeline is provided for transparency and internal planning purposes.

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

Recruitment Fraud Alert

We have become aware of an increase in fraudulent recruitment activities in which individuals impersonate our company or authorized recruitment agencies to offer fake employment opportunities. These scams may occur through false websites, emails, social media, or chat-based applications and often aim to obtain personal information or money. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. We also never request personal information such as back account details, Social Security numbers, or national IDs via social media or chat applications.

All legitimate job opportunities will come through official company channels, and candidates are responsible for verifying the credentials of any third party claiming to represent the company. Any reliance on fraudulent communication is at the individual's own risk, and HPE disclaims legal liability for any resulting damages. If you suspect recruitment fraud, do not share personal information or make any payments and report the incident to your local authorities immediately.


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