ZipRecruiter

Log In

1

Help Desk Internship Jobs in Michigan (NOW HIRING)

Rockford

IT Help Desk Intern

Grand Rapids, MI · On-site

$14.50 - $19.25/hr

IT Help Desk Internship Classification: Internship, this will go through December 2026 with flexibility around class schedules. Work Location: 601 First Street NW, Grand Rapids, MI 49504 About This ...

Rockford

IT Help Desk Intern

Grand Rapids, MI · On-site

$14.50 - $19.25/hr

IT Help Desk Internship Classification: Internship, this will go through December 2026 with flexibility around class schedules. Work Location: 601 First Street NW, Grand Rapids, MI 49504 About This ...

Rockford

IT Help Desk Intern

Grand Rapids, MI

$14.50 - $19.25/hr

IT Help Desk Internship Classification: Internship, this will go through December 2026 with flexibility around class schedules. Work Location: 601 First Street NW, Grand Rapids, MI 49504 About This ...

HTC Global Services

Service Desk - IT Healthcare (Days)

Troy, MI · On-site

$19.50 - $26.50/hr

Service Desk Analyst The Technical Service Desk Analyst provides first and second level support to ... internship. * Working directly with physician and nurses to address/troubleshoot technical problems ...

STURGIS BANK

IT Intern - Onsite

Sturgis, MI

$13.75 - $18.50/hr

This internship offers hands-on experience in a professional environment and the opportunity to ... as help-desk ticket items. Key Responsibilities: * Assist in the setup, configuration, and ...

Sturgis Bank & Trust Co

IT Intern - Onsite

Sturgis, MI · On-site

$13.75 - $18.50/hr

This internship offers hands-on experience in a professional environment and the opportunity to ... as help-desk ticket items. Key Responsibilities: * Assist in the setup, configuration, and ...

Atos

Service Desk Representative

Flint, MI · On-site

... internships and graduate opportunities. For more information, please see the Atos corporate web ... related field helpful - Expertise with Windows and PC Software programs preferred - Strong ...

next page

Showing results 1-20

All JobsHelp Desk JobsHelp Desk Internship JobsHelp Desk Internship Jobs in Michigan

Help Desk Internship information

See Michigan salary details

$9

$18

$28

How much do help desk internship jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for help desk internship in Michigan is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $20.10 per hour, depending on experience, location, and employer.

What is a help desk internship?

A Help Desk Internship is an entry-level position where interns assist with technical support tasks, helping users resolve hardware, software, and network issues. Interns typically work alongside experienced IT professionals to learn troubleshooting techniques and gain hands-on experience in customer service and technical problem-solving. This role is ideal for students or recent graduates looking to build foundational IT skills and explore a potential career in information technology.

What are the key skills and qualifications needed to thrive as a help desk intern?

To thrive as a Help Desk Intern, you need a basic understanding of computer hardware, operating systems, troubleshooting, and customer service, often supported by coursework in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and productivity software like Microsoft Office is commonly required. Strong communication skills, patience, and a willingness to learn help you stand out in this position. These skills ensure efficient technical support, positive user experiences, and successful contribution to IT teams.

What are some typical challenges faced during a help desk internship, and how can interns effectively overcome them?

Help Desk interns often encounter challenges such as managing a high volume of support requests, troubleshooting unfamiliar technical issues, and communicating solutions to users with varying technical backgrounds. To overcome these hurdles, interns should prioritize tasks, actively seek guidance from experienced team members, and leverage available documentation and knowledge bases. Building strong communication skills and maintaining a positive, patient attitude can also help interns provide excellent customer service while gaining confidence in their technical abilities.

What is the difference between Help Desk Internship vs Help Desk Technician?

AspectHelp Desk InternshipHelp Desk Technician
Required CredentialsTypically pursuing or recently completed a related degree; no formal certification requiredHigh school diploma or equivalent; certifications like CompTIA A+ often preferred
Work EnvironmentEntry-level, training-focused, often in a corporate or IT support settingFull-time, operational support role in IT departments or service desks
Employer & Industry UsageInternships offered by companies for training; used as a stepping stoneStandard role in IT support across various industries

In summary, a Help Desk Internship is an entry-level, training-focused position for students or recent graduates, while a Help Desk Technician is a full-time role requiring more experience and certifications. Internships serve as a learning opportunity, whereas technicians provide ongoing technical support.

What are the most commonly searched types of Help Desk jobs in Michigan?

The most popular types of Help Desk jobs in Michigan are:

What are popular job titles related to Help Desk Internship jobs in Michigan?

For Help Desk Internship jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Help Desk Internship jobs in Michigan look for?

The top searched job categories for Help Desk Internship jobs in Michigan are:

What cities in Michigan are hiring for Help Desk Internship jobs?

Cities in Michigan with the most Help Desk Internship job openings:

Help Desk Internship jobs near you
Infographic showing various Help Desk Internship job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 25% Part Time, 2% Temporary, 4% Contract, and 1% Nights. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $37,789 per year, or $18.2 per hour.

IT Help Desk Intern

Rockford

Grand Rapids, MI • On-site

$14.50 - $19.25/hr

Temporary

Re-posted 4 days ago

Job description

IT Help Desk Internship
Classification: Internship, this will go through December 2026 with flexibility around class schedules.
Work Location: 601 First Street NW, Grand Rapids, MI 49504
About This Opportunity
Rockford's internship program gives students hands on experience while introducing them to different building types and project delivery methods. Interns work on real jobs across the many markets we serve. Students also receive valuable training, are assigned daily responsibilities and have opportunities to connect through volunteering and company-wide networking. In addition to construction management, we also offer internships in other areas such as Design, Information Technology, Accounting, Marketing, and more.
As an IT Help Desk Intern, you will play a key role in supporting team member onboarding and offboarding. Your responsibilities include preparing and deploying laptops, iPads, and mobile devices, as well as provisioning user accounts and access across various SaaS applications. You will maintain accurate hardware inventory records, ensuring all equipment is properly inventoried when issued and returned. You will also document existing workflows to identify opportunities for improvement and automation.
As time permits, you will assist the Help Desk team by responding to and resolving end-user support tickets. This role reports directly to the IT Operations Manager.
Requirements
  • Must be a junior or senior pursuing an Information Technology degree or a similar area of study.
  • Knowledge of computers - troubleshooting and repair preferred.
  • Must possess the ability to organize, prioritize and manage multiple tasks while maintaining strong attention to detail and accuracy.
  • Strong desire to learn along with professional drive.
  • Maintains consistent attendance, punctuality, and dependability.
  • Excellent verbal and written communication skills.
  • Working knowledge of Microsoft Office Suite.
  • Diligence and enthusiasm; you appreciate quality and deliver it on a daily basis
  • Team spirit; you seriously care about what you do and appreciate collaborating with your colleagues

Benefits
On top of an exciting, vibrant and intellectually challenging workplace, we are offering competitive wages and flexible work schedules.
Who We Are
At Rockford, we're not just in the business of creating buildings - we're creating neighborhoods, businesses and communities and we're looking for people who are ready to make an impact. Rockford is a nationally recognized construction, development, and property management provider ranked by Engineering News-Record as one of the top 200 contractors in the nation. With regional offices in the Midwest and Southeast, we've built projects totaling more than $5 billion in varying scope and size, serving education, healthcare, hospitality, multi-unit, mixed-use, senior living, manufacturing and industrial clients. We're delivering forward-thinking ideas with an approach that's built on safety, teamwork and a dedication to quality. Rockford Construction respects and values the characteristics, talents, and perspectives that make each person unique. We believe that by bringing diverse individuals together, in an inclusive manner we can more effectively collaborate, innovate, and solve the problems that face our world. We are committed to creating and fostering a team, partners, and strategies that reflect this purpose.
Type of Environment
The work environment for this position is a typical office environment in which physical demands require the ability to sit for long periods of time. Intermittent movement will be necessary to perform requirements of the position such as accessing centrally located office equipment and may be subject to lifting of 35 lbs., bending, stooping, kneeling and climbing.
Rockford Construction is an Equal Opportunity Employer (EOE). We invite all qualified applicants to apply and do not discriminate against individuals because of their race, color, religion, national origin, gender, physical or mental disability, veteran status, or age.

Apply