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Part Time Help Desk Jobs in Michigan (NOW HIRING)

Front Desk Staff (part-time)

Rochester Hills, MI ยท On-site

$13.75 - $14.50/hr

Our work focuses on creating meaningful connections with each of our participants to help them move ... About the role HealthFitness is looking for part-time Front Desk Attendants to join the team at our ...

Front Desk Coordinator

Warren, MI ยท On-site

$15.50 - $20/hr

Refresh Dental - Warren, MI Job Type: Part-time About Us At our practice, patient care isn't just ... Your organization, professionalism, and ability to multitask will help keep our office running ...

Front Desk Coordinator

Warren, MI ยท On-site

$15.50 - $20/hr

Refresh Dental - Warren, MI Job Type: Part-time About Us At our practice, patient care isn't just ... Your organization, professionalism, and ability to multitask will help keep our office running ...

Service Desk

Grand Haven, MI ยท On-site

$13 - $15/hr

Non-Exempt/Hourly/Part Time Reports to: Assistant General Manager & General Manager Company ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...

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Part Time Help Desk information

See Michigan salary details

$9

$18

$28

How much do part time help desk jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for part time help desk in Michigan is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $20.10 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Part Time Help Desk professional, and why are they important?

To thrive as a Part Time Help Desk professional, you need a basic understanding of computer systems, troubleshooting skills, and often an associate degree or relevant IT certifications like CompTIA A+. Familiarity with ticketing systems, remote support tools, and common operating systems is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage multiple requests. These skills ensure timely and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What are some common challenges faced by part-time help desk staff, and how can they effectively manage them?

Part-time help desk staff often face challenges such as balancing fluctuating workloads, quickly adapting to rapidly changing technical issues, and staying updated on company processes with limited hours. Effective time management, proactive communication with full-time team members, and leveraging knowledge bases can help overcome these hurdles. Additionally, maintaining detailed notes and regularly participating in team meetings or training sessions, even on a flexible schedule, can ensure continuity and provide better support to end-users.

What is the difference between Part Time Help Desk vs Part Time IT Support Specialist?

AspectPart Time Help DeskPart Time IT Support Specialist
CredentialsBasic certifications like CompTIA A+ often preferredSimilar certifications, sometimes more advanced or specialized
Work EnvironmentOffice or remote, customer-facingOffice, remote, or on-site, technical troubleshooting
Employer UsageHelp desk teams, MSPs, corporate ITIT departments, service providers, tech companies
Search & Comparison IntentYesYes

Both roles involve technical support, troubleshooting, and customer service. The Part Time Help Desk typically focuses on basic user issues and ticket management, while the Part Time IT Support Specialist may handle more complex technical problems and system maintenance. The roles often overlap but differ in technical depth and scope.

What are part time help desk jobs?

Part time help desk jobs involve providing technical support and assistance to customers or employees, but on a reduced hours schedule compared to full-time positions. Individuals in these roles help troubleshoot and resolve issues related to computers, software, networks, or other technology, either over the phone, via email, or in person. Part time help desk positions are ideal for students, those seeking flexible work, or individuals balancing other commitments. They require good communication skills, basic technical proficiency, and a customer-oriented attitude.
What are the most commonly searched types of Help Desk jobs in Michigan? The most popular types of Help Desk jobs in Michigan are:
What cities in Michigan are hiring for Part Time Help Desk jobs? Cities in Michigan with the most Part Time Help Desk job openings:
Infographic showing various Part Time Help Desk job openings in Michigan as of June 2026, with employment types broken down into 2% As Needed, 57% Full Time, 37% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,789 per year, or $18.2 per hour.
Desk Clerk - Part-time

Desk Clerk - Part-time

Ann Arbor District Library

Ann Arbor, MI โ€ข On-site

$19.32/hr

Part-time

Posted 19 days ago


Job description

Job Type
Part-time
Description
Pooled Position
Department: Public Experience & Desk Service
Supervisor: Department Leads
Starting Pay: $19.32/hr
Union Position: Yes
Benefits: No
Hours: Part-time, minimum of 15 hours per week and maximum of 20 hours per week, as determined by library needs, including evening and weekend hours.
Closing Date: Continuously accepting applications (application form required)
Applying: Please do not apply directly through Indeed.com. Instead, visit aadl.org/aboutus/employment to submit an application and optional cover letter/resume. Applications are continuously accepted for this position and are reviewed when a position becomes available. Applications will be available for consideration for a period of 3 months. Please do not contact the Human Resources Office regarding the status of your application.
Will be required to work evenings and weekend hours as part of the regular work schedule
Position Summary
Under the direction of the Public Experience & Desk Service Manager and the supervision of the Public Experience & Desk Service Leads, the Desk Clerk provides engaged and friendly service at the public desks throughout the AADL system. The Desk Clerk helps patrons with their information and circulation needs in person, on the phone, via email as well as various other forms of communication. Additionally, the Desk Clerk supports library events for all ages, and performs a variety of clerical tasks which support Library services.
Essential Duties and Responsibilities include the following; other duties may be assigned:
  • Works regular shifts on system-wide public service desks, providing ready reference services readers' advisory services and general info about the Library and its services to AADL and Washtenaw Library for the Blind and Print Disabled patrons in person, over the phone, via email and through social media networks.
  • Serves the public by checking-out and checking-in library materials, collecting fines, issuing library cards, etc. as well as handling cash register transactions and prepares bank deposits with accuracy and efficiency.
  • Answers Library users' questions and handles everyday problems involving interpretation of the Library's procedures in order to provide the best possible service for patrons of all ages.
  • Monitors the appearance of the public areas during assigned shifts, and performs opening and closing procedures for the public desks at assigned locations.
  • Provides support at Library events for all ages.
  • Assists users in gaining access to computing resources and resolving library hardware, software and/or printing problems and logs unresolved technical problems to the electronic help desk.
  • Performs a variety of clerical tasks, which may include pulling library materials and/or preparing materials for programs and displays.
  • Serves on system-wide work groups and attends meetings as assigned.
  • Contributes content to the Library's website via a content management system.
  • Maintains a prompt and reliable attendance record.

Requirements
Minimum Qualifications include:
  • High school diploma or general education degree (GED); or six or more months of related experience and/or training; or equivalent combination of education and experience. (Applicant must be 18 or older unless high school diploma or GED has been obtained.)
  • Strong commitment to excellent public service; helpful, friendly, energetic, and adaptable.
  • Ability to communicate effectively with a diverse public executing both verbal and non-verbal communication skills.
  • Commitment to acknowledging and welcoming each Library patron utilizing AADL facilities as well as attending AADL events.
  • Experience with and comfort in using and troubleshooting computers, printers and photocopiers as well as a basic knowledge of Microsoft Office and Windows protocol.
  • Ability to work standing up for extended periods of time as well as move around as necessary while transitioning efficiently between tasks with continued attention to detail.
  • Ability to work effectively both independently and within a team without direct supervision.
  • Interpersonal and judgment skills necessary to work effectively with Library users, staff and visitors.
  • Ability to complete detailed work accurately.

Preferred Qualifications include:
  • Education beyond the high school level.
  • Successful experience working in a library or other public service/retail organization.
  • Strong computer skills including knowledge of Microsoft Word, Excel and major web browsers.
  • Work experience in libraries or familiarity with use of library catalogs and databases to locate materials.
  • Experience using a library automated system.
  • Understanding of the public library's many purposes including circulating materials and providing a variety of experiences to Library users.
  • Knowledge and enthusiasm about the features of the library's collections.
  • Experience and desire to work with Library users of all ages.
  • Ability to multi-task and work under pressure.
  • Work experience in serving the public.
The above is intended to describe the major responsibilities and requirements for this position. It is not to be construed as an exhaustive statement of all duties, responsibilities or requirements.
The Ann Arbor District Library is an EEO Employer.
The Ann Arbor District Library reserves the right to change, amend, add, delete and otherwise assign any and all duties, responsibilities, and position titles as it deems necessary to meet the needs of its business.
Salary Description
$19.32/hr