ZipRecruiter

Log In

1

Weekend Help Desk Jobs in Michigan (NOW HIRING)

MyMichigan Health

Help Desk Representative

Midland, MI · On-site

$15 - $19.25/hr

Summary The Help Desk Specialist is responsible for all activities relating to the operations and administration of a centralized help desk. They receive calls, log them, determine their priorities ...

Mercantile Bank

Help Desk Technician

Troy, MI

$19 - $25.50/hr

Join Mercantile Bank as a Full Time Help Desk Technician and embark on an exciting career in the technology field! This is a unique opportunity for individuals eager to learn and grow, with a strong ...

Purposelink Recruitment

IT HELP DESK

Ann Arbor, MI

Job Title: Contract IT Help Desk Qualifications This is an onsite position located in Ann Arbor, Michigan. Relocation assistance will not be provided required * Associate degree or higher * Help Desk ...

K Group Companies

Help Desk Level 1

Grand Rapids, MI · On-site

$19.25 - $26/hr

Help Desk Agent The Help Desk role at K Group is a pivotal position responsible for efficiently coordinating and resolving technical issues reported by customers. As a crucial point of contact, you ...

K Group Companies

Help Desk Level 2

Grand Rapids, MI · On-site

$19.25 - $26/hr

Help Desk Agent The Help Desk role at K Group is a pivotal position responsible for efficiently coordinating and resolving technical issues reported by customers. As a crucial point of contact, you ...

Collabera

Help Desk Support

Ann Arbor, MI

$17 - $22/hr

... weekends in our Ann Arbor, MI office is a must. Additional Information To schedule an interview, please contact; Rakhi Sharma 973 475 7417

Y-Tech

Help Desk Manager

Battle Creek, MI

This role represents an ideal fusion of strategic helpdesk leadership and technical expertise, where one would orchestrate comprehensive support services for the Electronic Contract Writing Module ...

SKYTRON, LLC

Help Desk Analyst

Grand Rapids, MI

$19 - $25.75/hr

Skytron isn't just a place to work - it's a place to grow, collaborate, and help improve healthcare outcomes. As a family-owned company, we believe in supporting our people, driving innovation, and ...

next page

Showing results 1-20

All JobsHelp Desk JobsWeekend Help Desk JobsWeekend Help Desk Jobs in Michigan

Weekend Help Desk information

See Michigan salary details

$10

$20

$31

How much do weekend help desk jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for weekend help desk in Michigan is $20.74, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $23.12 per hour, depending on experience, location, and employer.

What are Weekend Help Desk jobs?

Weekend Help Desk jobs involve providing technical or customer support during the weekend, usually outside of regular business hours. Employees in these positions assist users with troubleshooting computer systems, software, or other technology-related issues via phone, email, or chat. The primary goal is to resolve problems quickly to minimize downtime, ensuring that customers or staff have the support they need at all times. Weekend Help Desk roles are common in organizations that require 24/7 support or have clients in different time zones.

What are the key skills and qualifications needed to thrive as a Weekend Help Desk professional, and why are they important?

To thrive as a Weekend Help Desk professional, you need strong troubleshooting abilities, technical knowledge of computer systems, and typically a high school diploma or relevant IT certifications such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems is usually required. Excellent communication, patience, and problem-solving skills help you effectively support users and handle stressful situations. These skills ensure timely, effective technical support during critical weekend hours when resources may be limited.

What is the difference between Weekend Help Desk vs Weekend IT Support Specialist?

AspectWeekend Help DeskWeekend IT Support Specialist
CredentialsBasic certifications (CompTIA A+, Network+)Similar certifications, sometimes more specialized
Work EnvironmentHelp desk or call center, remote or on-siteTechnical support, on-site or remote, often in corporate settings
Employer & IndustryIT service providers, tech companies, internal support teamsIT departments, managed service providers, corporate environments
Search & Comparison IntentLooking for weekend tech support rolesSeeking specialized IT support roles on weekends

Weekend Help Desk and Weekend IT Support Specialist roles share similar credentials and work environments, often within IT support teams. The main difference lies in the scope: Help Desk roles typically handle general user issues, while IT Support Specialists may deal with more technical or specialized problems. Both are common in corporate and service provider settings, catering to weekend support needs.

What are the typical challenges faced by a Weekend Help Desk professional, and how can they be managed effectively?

Weekend Help Desk professionals often encounter unique challenges, such as handling urgent technical issues with limited in-house support or accessing specialized resources that may only be available during regular business hours. Effective communication and thorough documentation become especially important to ensure seamless handoff between weekend and weekday teams. Proactively familiarizing yourself with escalation protocols and self-service resources can help resolve issues efficiently. Additionally, strong time management and adaptability skills can help you juggle multiple requests and maintain high-quality service during busy weekend periods.
What are the most commonly searched types of Help Desk jobs in Michigan? The most popular types of Help Desk jobs in Michigan are:
What are popular job titles related to Weekend Help Desk jobs in Michigan? For Weekend Help Desk jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Weekend Help Desk jobs in Michigan look for? The top searched job categories for Weekend Help Desk jobs in Michigan are:
Weekend Help Desk jobs near you
Infographic showing various Weekend Help Desk job openings in Michigan as of July 2026, with employment types broken down into 77% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $43,137 per year, or $20.7 per hour.
Help Desk Representative

Help Desk Representative

MyMichigan Health

Midland, MI • On-site

$15 - $19.25/hr

Full-time

Posted 9 days ago

MyMichigan Health rating

6.5

Company rating: 6.5 out of 10

Based on 182 frontline employees who took The Breakroom Quiz

604th of 890 rated healthcare providers

Job description

Summary
The Help Desk Specialist is responsible for all activities relating to the operations and administration of a centralized help desk. They receive calls, log them, determine their priorities, and route the calls to the appropriate resources for resolution. They also provide over-the-phone problem resolution within established guidelines. To facilitate their ability to provide over-the-phone problem resolution, the help desk specialist utilizes and manages a problem tracking and knowledge management system. The Help Desk Specialist will perform various computer operations tasks as required.
Responsibilities
(20%)* Identify and resolve password, device and communication calls.
(20%)* Provide assistance with major application connectivity and use within established guidelines.
(20%)* Identify and resolve printer problems within established guidelines.
(20%)* Identify and resolve problems and answer questions related to the use of Microsoft Office products within established guidelines.
(20%)* Identify and resolve personal computer startup and use problems within established guidelines.
OTHER DUTIES AND RESPONSIBILITIES:
Triage and assign problems the customer cannot otherwise resolve.
Manage the problem tracking and knowledge management system.
Attend and participate in department, group and other project or committee meetings.
Provide help desk, customer service and technical training as necessary.
Perform various computer operations tasks as required
MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft® Windows. An employee may be required to participate in further learning opportunities offered by MyMichigan Health.
Certifications and Licensures
N/A
Required Education
High School Diploma or equivalent required.
Associate's Degree or Bachelor's Degree in Management Information Systems preferred. End-user computing help desk support experience preferred.Knowledge of Microsoft Windows and Office products, basic PC hardware knowledge preferred.
Other Information
EXPERIENCE, TRAINING AND SKILLS:
One (1) to two (2) years experience providing technical support on common computer hardware and software required, based on education.
Excellent written and verbal communication and customer service skills. Independent problem solving.
Mandatory Occupational Safety and Health Administration (OSHA) training must be completed annually according to the Exposure Control Plan.
PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS:
Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death.
Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position.
Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description.
Overall vision and hearing is necessary with or without assisted device(s).
Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching.
Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing as required.
Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake.
Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis.
Physical Demand Level: Sedentary. Must be able to occasionally (0-33% of the workday) lift or carry 0-10 lbs.

What MyMichigan Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply