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Weekend Help Desk Jobs in Michigan (NOW HIRING)

Wightman

IT Help Desk Technician

Kalamazoo, MI · On-site

IT Help Desk Technician Position Purpose: At Wightman, we rely on our IT systems to help us create the solutions for our teams, clients, and partners. We are seeking an IT Help Desk Technician to ...

Munson Healthcare

Helpdesk Associate

Traverse City, MI · On-site

$18.50 - $25/hr

A Help Desk Associate will be required to provide verbal, written and interpersonal support to our ... Every other weekend OR every third weekend - must be open to both! Are you Munson Material? Apply ...

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Wightman

IT Help Desk Technician

Kalamazoo, MI · On-site

They are seeking an IT Help Desk Technician to provide efficient technical assistance to users, manage Helpdesk ticket systems, and perform troubleshooting and installation of hardware and software.

ODL

Help Desk Support Technician

Zeeland, MI · On-site

$18.50 - $24.75/hr

Role and Responsibilities This position serves as the initial point of contact for troubleshooting all I.T. user support issues. You will be a member of a team whose responsibilities include ...

ODL, Inc.

Help Desk Support Technician

Zeeland, MI · On-site

$18.50 - $24.75/hr

Role and Responsibilities This position serves as the initial point of contact for troubleshooting all I.T. user support issues. You will be a member of a team whose responsibilities include ...

TEKsystems

Service Desk Representative

Detroit, MI · On-site

$22/hr

Skills service desk, emr, Help desk, vpn, servicenow, epic, Help desk support, Outlook, Sharepoint, Citrix Top Skills Details service desk,emr Additional Skills & Qualifications - 3 or more years of ...

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All JobsHelp Desk JobsWeekend Help Desk JobsWeekend Help Desk Jobs in Michigan

Weekend Help Desk information

See Michigan salary details

$10

$20

$31

How much do weekend help desk jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for weekend help desk in Michigan is $20.74, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $23.12 per hour, depending on experience, location, and employer.

What is a weekend help desk?

Weekend Help Desk jobs involve providing technical or customer support during the weekend, usually outside of regular business hours. Employees in these positions assist users with troubleshooting computer systems, software, or other technology-related issues via phone, email, or chat. The primary goal is to resolve problems quickly to minimize downtime, ensuring that customers or staff have the support they need at all times. Weekend Help Desk roles are common in organizations that require 24/7 support or have clients in different time zones.

What are the key skills and qualifications needed to thrive as a weekend help desk professional?

To thrive as a Weekend Help Desk professional, you need strong troubleshooting abilities, technical knowledge of computer systems, and typically a high school diploma or relevant IT certifications such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems is usually required. Excellent communication, patience, and problem-solving skills help you effectively support users and handle stressful situations. These skills ensure timely, effective technical support during critical weekend hours when resources may be limited.

What are the typical challenges faced by a weekend help desk professional, and how can they be managed effectively?

Weekend Help Desk professionals often encounter unique challenges, such as handling urgent technical issues with limited in-house support or accessing specialized resources that may only be available during regular business hours. Effective communication and thorough documentation become especially important to ensure seamless handoff between weekend and weekday teams. Proactively familiarizing yourself with escalation protocols and self-service resources can help resolve issues efficiently. Additionally, strong time management and adaptability skills can help you juggle multiple requests and maintain high-quality service during busy weekend periods.

What is the difference between Weekend Help Desk vs Weekend IT Support Specialist?

AspectWeekend Help DeskWeekend IT Support Specialist
CredentialsBasic certifications (CompTIA A+, Network+)Similar certifications, sometimes more specialized
Work EnvironmentHelp desk or call center, remote or on-siteTechnical support, on-site or remote, often in corporate settings
Employer & IndustryIT service providers, tech companies, internal support teamsIT departments, managed service providers, corporate environments
Search & Comparison IntentLooking for weekend tech support rolesSeeking specialized IT support roles on weekends

Weekend Help Desk and Weekend IT Support Specialist roles share similar credentials and work environments, often within IT support teams. The main difference lies in the scope: Help Desk roles typically handle general user issues, while IT Support Specialists may deal with more technical or specialized problems. Both are common in corporate and service provider settings, catering to weekend support needs.

What are the most commonly searched types of Help Desk jobs in Michigan?

The most popular types of Help Desk jobs in Michigan are:

What are popular job titles related to Weekend Help Desk jobs in Michigan?

For Weekend Help Desk jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Weekend Help Desk jobs in Michigan look for?

The top searched job categories for Weekend Help Desk jobs in Michigan are:

What cities in Michigan are hiring for Weekend Help Desk jobs?

Cities in Michigan with the most Weekend Help Desk job openings:

Weekend Help Desk jobs near you
Infographic showing various Weekend Help Desk job openings in Michigan as of August 2026, with employment types broken down into 80% Full Time, 15% Part Time, and 5% Nights. Highlights an 100% In-person job distribution, with an average salary of $43,137 per year, or $20.7 per hour.

IT Help Desk Technician

Wightman

Kalamazoo, MI • On-site

Full-time

Re-posted 25 days ago

Job description

IT Help Desk Technician
Position Purpose:
At Wightman, we rely on our IT systems to help us create the solutions for our teams, clients, and partners. We are seeking an IT Help Desk Technician to join us in providing efficient, valuable technical assistance to our users. In this role, the Help Desk Technician will have strong technical knowledge and be able to communicate effectively to understand the problem, seek clarification from end user when necessary, and explain and/or install the solution successfully while maintaining exemplary customer service.
Essential Functions:
  • Initial point of contact for users seeking assistance via phone, email, ticket and Teams
  • Perform remote troubleshooting through diagnostic techniques and pertinent questions
  • Manage Helpdesk ticket system
  • Install, change, and repair computer hardware and software
  • Perform routine software checks of shared workstations and conference room technology
  • Manage replacement technology equipment stock
  • Routine visits to regional offices for staff support

Required Traits & Characteristics:
  • Proven problem-solving skillset, while technically minded and efficient
  • Ability to work in a team environment, and able to work with employees both in-person and remote
  • Demonstrates knowledge of computer hardware, software, and mobile devices
  • Ability to diagnose and resolve basic computer technical issues
  • Customer service experience with proven time management skills and ability to multi-task and prioritize work
  • Attention to detail
  • Highly motivated and demonstrates initiative
  • Proficiency in Microsoft software, including Office 365, Teams, OneDrive, and OneNote.

Organizational Relationships:
  • Reports to IT Manager

Required Education/Experience:
  • High School diploma or equivalent

Preferred Education/Experience:
  • Associates of Computer Science or related field
  • Autodesk product familiarity
  • Adobe products
  • Bluebeam

Travel: Position based in Kalamazoo. Travel between regional offices will be required for team member support.
About Wightman:
Let's face it: no matter your career trajectory - whether you're just starting out, currently in a mid-level position, or are looking to accelerate your career opportunities - you want to work for a firm that does great work, gives back to their community, supports your career path, and do it all alongside people with whom you can connect. After all, you spend a third of your day at work; why do it in a place where you do not feel valued, are longing for more responsibility, or feel disconnected from your clients? If you are seeking a position at a legacy consulting firm that is wholly owned by its employees, looking to do impactful work that matters, and find a work culture that supports your family life, bring your skills to Wightman.
Our full-service architectural, civil engineering, and land surveying firm, which was established in 1946, exists to serve people and the communities in which we live. We have a dynamic team of over 200 professionals that work to analyze, advise, design, and deliver successful projects in partnership with government, education, commercial, and energy clients throughout the Great Lakes region. We offer our clients comprehensive, multi-disciplinary services including Architecture, Civil Engineering, Surveying, Construction Services, GIS, Interior Design, and Reality Capture. What does that mean? It means we design and build awe-inspiring and award-winning streetscapes and 21st century learning environments, inspect interstates and bridges that ensure safe travel, accurately determine boundary lines and draw topographic maps, support energy service providers grow and enhance their green and traditional infrastructure, construct data-driven mapping solutions, envision outdoor gathering spaces that foster community, and so much more.
We are fun, creative, and passionate about our work and family life. To learn more, visit our Life at Wightman page: https://gowightman.com/careers/life-at-wightman

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