Detroit IT is looking for Service Desk Assistant/IT Assistant to assist their Service Desk team ... Proven experience as an office assistant,virtual assistantor in another relevant administrative ...
Quick apply
Detroit IT is looking for Service Desk Assistant/IT Assistant to assist their Service Desk team ... Proven experience as an office assistant,virtual assistantor in another relevant administrative ...
Education Consultant I - Detroit, MI
Detroit, MI · On-site +1
In addition to 30/60 min webinars/workshops, onsite & virtual, help desk style benefits fairs, and on demand recordings, you will also collaborate with key business partners, both internal and ...
Education Consultant I - Detroit, MI
Detroit, MI · On-site +1
In addition to 30/60 min webinars/workshops, onsite & virtual, help desk style benefits fairs, and on demand recordings, you will also collaborate with key business partners, both internal and ...
Helpdesk Technician II
$18.75 - $25.50/hr
... desk, field service and outsourcing (BPO). We have over 25,000 employees across 77 offices in 41 ... other virtual training as well. Why we're different * Brazilian and privately owned company;
Helpdesk Technician II
$18.75 - $25.50/hr
... desk, field service and outsourcing (BPO). We have over 25,000 employees across 77 offices in 41 ... other virtual training as well. Why we're different * Brazilian and privately owned company;
Helpdesk Technician II
Troy, MI · On-site
$20 - $22/hr
... desk, field service and outsourcing (BPO). We have over 25,000 employees across 77 offices in 41 ... other virtual training as well. Why we're different * Brazilian and privately owned company;
Helpdesk Technician II
Troy, MI · On-site
$20 - $22/hr
... desk, field service and outsourcing (BPO). We have over 25,000 employees across 77 offices in 41 ... other virtual training as well. Why we're different * Brazilian and privately owned company;
Helpdesk Technician II
Troy, MI · On-site
$18.75 - $25.50/hr
... desk, field service and outsourcing (BPO). We have over 25,000 employees across 77 offices in 41 ... other virtual training as well. Why we're different * Brazilian and privately owned company;
Helpdesk Technician II
Troy, MI · On-site
$18.75 - $25.50/hr
... desk, field service and outsourcing (BPO). We have over 25,000 employees across 77 offices in 41 ... other virtual training as well. Why we're different * Brazilian and privately owned company;
Helpdesk Technician II
$18.75 - $25.50/hr
... desk, field service and outsourcing (BPO). We have over 25,000 employees across 77 offices in 41 ... other virtual training as well. Why we're different * Brazilian and privately owned company;
Helpdesk Technician II
$18.75 - $25.50/hr
... desk, field service and outsourcing (BPO). We have over 25,000 employees across 77 offices in 41 ... other virtual training as well. Why we're different * Brazilian and privately owned company;
Virtual Agent
Grand Rapids, MI · On-site +1
The Virtual Agent supports our outpatient physical therapy clinics by managing real-time check-ins ... Knowledge of clinic operations or front-desk workflow is helpful but not required * Ability to ...
Virtual Agent
Grand Rapids, MI · On-site +1
The Virtual Agent supports our outpatient physical therapy clinics by managing real-time check-ins ... Knowledge of clinic operations or front-desk workflow is helpful but not required * Ability to ...
The Virtual Agent supports our outpatient physical therapy clinics by managing real-time check-ins ... Knowledge of clinic operations or front-desk workflow is helpful but not required * Ability to ...
The Virtual Agent supports our outpatient physical therapy clinics by managing real-time check-ins ... Knowledge of clinic operations or front-desk workflow is helpful but not required * Ability to ...
Virtual HIL Commissioning Engineer
Auburn Hills, MI · On-site +1
$78K - $104K/yr
... features • Help with commissioning of features related to transmission, engine and other ... desk, automation desk, control desk etc.. • Proficiency in the understanding of embedded ...
Virtual HIL Commissioning Engineer
Auburn Hills, MI · On-site +1
$78K - $104K/yr
... features • Help with commissioning of features related to transmission, engine and other ... desk, automation desk, control desk etc.. • Proficiency in the understanding of embedded ...
Level II Helpdesk Technician
Lansing, MI · On-site
$20.25 - $27.25/hr
... help businesses stay connected in everypossible sense. So,Whatdoes a Level 2 Support Technician Do ... virtual environments built on Microsoft and VMware * Support services for Microsoft related ...
Quick apply
Level II Helpdesk Technician
Lansing, MI · On-site
$20.25 - $27.25/hr
... help businesses stay connected in everypossible sense. So,Whatdoes a Level 2 Support Technician Do ... virtual environments built on Microsoft and VMware * Support services for Microsoft related ...
Level II Helpdesk Technician
Lansing, MI · On-site
$54K/yr
... we help businesses stay connected in every possible sense. So, What does a Level 2 Support ... virtual environments built on Microsoft and VMware * Support services for Microsoft related ...
Level II Helpdesk Technician
Lansing, MI · On-site
$54K/yr
... we help businesses stay connected in every possible sense. So, What does a Level 2 Support ... virtual environments built on Microsoft and VMware * Support services for Microsoft related ...
Level II Helpdesk Technician
$20.25 - $27.25/hr
... help businesses stay connected in everypossible sense. So,Whatdoes a Level 2 Support Technician Do ... virtual environments built on Microsoft and VMware * Support services for Microsoft related ...
Level II Helpdesk Technician
$20.25 - $27.25/hr
... help businesses stay connected in everypossible sense. So,Whatdoes a Level 2 Support Technician Do ... virtual environments built on Microsoft and VMware * Support services for Microsoft related ...
Virtual HIL Commissioning Engineer - Only W2
Auburn Hills, MI · On-site
$78K - $104K/yr
... features • Help with commissioning of features related to transmission, engine and other ... desk, automation desk, control desk etc.. • Proficiency in the understanding of embedded ...
Quick apply
Virtual HIL Commissioning Engineer - Only W2
Auburn Hills, MI · On-site
$78K - $104K/yr
... features • Help with commissioning of features related to transmission, engine and other ... desk, automation desk, control desk etc.. • Proficiency in the understanding of embedded ...
Print Support Specialist ARJ/143
Kalamazoo, MI · On-site
$20 - $21/hr
... p Desk Support experience (application & hardware support) - Technical training and HP ... virtual interview, followed by in-person interview for final selection
Quick apply
Print Support Specialist ARJ/143
Kalamazoo, MI · On-site
$20 - $21/hr
... p Desk Support experience (application & hardware support) - Technical training and HP ... virtual interview, followed by in-person interview for final selection
Deskside Technician I
$19.25 - $24.25/hr
... infrastructure outsourcing (help desk support and desktop services), systems integration ... other virtual trainings as well. Why we're different * Brazilian and privately owned company;
Deskside Technician I
$19.25 - $24.25/hr
... infrastructure outsourcing (help desk support and desktop services), systems integration ... other virtual trainings as well. Why we're different * Brazilian and privately owned company;
Deskside Technician I
$19.25 - $24.25/hr
... infrastructure outsourcing (help desk support and desktop services), systems integration ... other virtual trainings as well. Why we're different * Brazilian and privately owned company;
Deskside Technician I
$19.25 - $24.25/hr
... infrastructure outsourcing (help desk support and desktop services), systems integration ... other virtual trainings as well. Why we're different * Brazilian and privately owned company;
Deskside Technician I
Auburn Hills, MI · On-site
$19.25 - $24.25/hr
... infrastructure outsourcing (help desk support and desktop services), systems integration ... other virtual trainings as well. Why we're different * Brazilian and privately owned company;
Deskside Technician I
Auburn Hills, MI · On-site
$19.25 - $24.25/hr
... infrastructure outsourcing (help desk support and desktop services), systems integration ... other virtual trainings as well. Why we're different * Brazilian and privately owned company;
Deskside Technician I
$19.25 - $24.25/hr
... infrastructure outsourcing (help desk support and desktop services), systems integration ... other virtual trainings as well. Why we're different * Brazilian and privately owned company;
Deskside Technician I
$19.25 - $24.25/hr
... infrastructure outsourcing (help desk support and desktop services), systems integration ... other virtual trainings as well. Why we're different * Brazilian and privately owned company;
Neurology Physician
Lansing, MI · Remote
$325K - $405K/yr
We utilize Interlard PACS, Power Scribe 360 and Clario; we have outstanding IT infrastructure and 24/7 help desk support. Our remote radiologists are encouraged to participate in virtual section ...
Neurology Physician
Lansing, MI · Remote
$325K - $405K/yr
We utilize Interlard PACS, Power Scribe 360 and Clario; we have outstanding IT infrastructure and 24/7 help desk support. Our remote radiologists are encouraged to participate in virtual section ...
We utilize Interlard PACS, Power Scribe 360 and Clario; we have outstanding IT infrastructure and 24/7 help desk support. Our remote radiologists are encouraged to participate in virtual section ...
We utilize Interlard PACS, Power Scribe 360 and Clario; we have outstanding IT infrastructure and 24/7 help desk support. Our remote radiologists are encouraged to participate in virtual section ...
Virtual Help Desk information
See Michigan salary details
$10.92 - $12.76
1% of jobs
$12.76 - $14.61
8% of jobs
$14.61 - $16.45
12% of jobs
$16.94 is the 25th percentile. Wages below this are outliers.
$16.45 - $18.30
17% of jobs
The median wage is $19.63 / hr.
$18.30 - $20.15
17% of jobs
$20.15 - $21.99
15% of jobs
$22.72 is the 75th percentile. Wages above this are outliers.
$21.99 - $23.84
13% of jobs
$23.84 - $25.68
6% of jobs
$25.68 - $27.53
5% of jobs
$27.53 - $29.37
3% of jobs
$29.37 - $31.22
2% of jobs
$10
$20
$31
How much do virtual help desk jobs pay per hour?
As of Jul 13, 2026, the average hourly pay for virtual help desk in Michigan is $20.74, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $23.12 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Virtual Help Desk professional, and why are they important?
To thrive as a Virtual Help Desk professional, you need strong problem-solving abilities, technical troubleshooting skills, and a solid understanding of computer systems and networks, often supported by a relevant IT certification like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote support tools, ticketing systems such as Zendesk or ServiceNow, and knowledge base platforms is typically required. Excellent communication, patience, and customer service orientation are vital soft skills for effectively assisting users and managing stressful situations. These skills and qualities ensure efficient, accurate support for end-users and contribute to high customer satisfaction in a remote environment.
What are virtual help desk jobs?
Virtual help desk jobs involve providing technical support and assistance to customers or employees remotely, often via phone, email, or chat. Professionals in these roles troubleshoot software, hardware, and network issues, guide users through problem-solving steps, and escalate complex issues as needed. They play a crucial role in maintaining smooth IT operations for organizations by resolving issues quickly and efficiently from a remote location.
What are some common challenges faced by Virtual Help Desk professionals, and how can they be addressed?
Virtual Help Desk professionals often encounter challenges such as managing high volumes of support requests, communicating clearly with users remotely, and troubleshooting issues without physical access to devices. To address these, it's important to prioritize tickets effectively, utilize remote access tools, and develop strong written and verbal communication skills. Additionally, ongoing training in the latest support technologies and regular collaboration with team members can help overcome these challenges and ensure excellent service delivery.
What is the difference between Virtual Help Desk vs Technical Support Specialist?
| Aspect | Virtual Help Desk | Technical Support Specialist |
|---|---|---|
| Required Credentials | High school diploma or equivalent; certifications like CompTIA A+ | High school diploma; certifications like CompTIA A+ or Network+ |
| Work Environment | Remote, customer service-focused | Remote or on-site, technical troubleshooting |
| Employer & Industry Usage | IT service providers, tech companies, MSPs | IT companies, tech support firms, hardware vendors |
The Virtual Help Desk and Technical Support Specialist roles both require technical knowledge and certifications like CompTIA A+. The main difference lies in their focus: Virtual Help Desk roles emphasize customer service and remote support, while Technical Support Specialists often handle more technical troubleshooting and hardware issues. Both roles are essential in IT support environments and often overlap in skills and certifications.
What are the most commonly searched types of Help Desk jobs in Michigan? The most popular types of Help Desk jobs in Michigan are:
Full-time
Posted 18 days ago
Job description
Salary:
Job Description:
Detroit IT is looking for Service Desk Assistant/IT Assistant to assist their Service Desk team.
The ideal candidate will be a hard-working professional able to undertake a variety of support tasks and work diligently under pressure. This person will be comfortable working with a high degree of attention to detail and discretion as well as incorporating new and effective ways to achieve better results.
Job Responsibilities:
- Assist the Service Desk with packaging and shipping of IT equipment to clients.
- Assist the Service Desk team with data entry of client information
- Organize and maintain and up to date inventory of IT equipment.
- Assist team in picking-up and delivering items to clients or for internal use when necessary.
- Report daily work accomplished orally or via email to CTO.
Requirements
- Proven experience as an office assistant,virtual assistantor in another relevant administrative role
- Knowledge of back-office computersystems
- Thorough understanding of office management procedures
- Excellent organizational and time management skills
- Analytical abilities and aptitude in problem-solving
- Excellent written and verbal communication skills
- Proficiency in MS Office
About Detroit IT
Detroit IT is a managed service provider with offices in Birmingham and Detroit Michigan. Since 2001, we have been providing IT support, IT consulting, cloud solutions, and networking to some of Michigan's best companies.