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Head Of Technical Operations Jobs (NOW HIRING)

AppJaxx

Head of Operations

San Antonio, TX

As we continue to expand, we're looking for a Head of Operations to lead our operational strategy, strengthen internal systems, and drive company-wide efficiency and performance. Position Overview ...

OpenAI

Head of Systems Operations

San Francisco, CA · On-site

$226K - $285K/yr

About the Role We are hiring a Head of System Operations to lead a high-impact technical operations organization. This leader will be responsible for running the SysOps team, creating clarity across ...

Neroli Salon and Spa

Head of Operations

Brookfield, WI

$60K - $120K/yr

Neroli Salon and Spa is looking for a passionate Head of Operations to join our dedicated team in Brookfield. This full-time, on-site position offers an exciting opportunity to lead our operations in ...

EverCare Mobile Health

Head Of Operations

Boise, ID · Remote

$80K - $100K/yr

Head of Operations Position Description Position: Head of Operations Location: Primarily Remote, with onsite requirements in ID/OR as needed. Salary: $80K-$100K Company Overview EverCare Mobile ...

DataCT LLC

Head of Operations

New York, NY

Position Overview The Head of Operations is the senior executive responsible for the end-to-end operational service delivery of DataCT in its capacity as the CT Plan Administrator. The role owns all ...

PermitFlow

Head of Operations

New York, NY · On-site

$250K - $325K/yr

The Head of Operations will work closely with Sales, Customer Success, and Product, Engineering, and Design to continuously improve operational workflows and help translate operational insights into ...

Nuro

Head of Operations

Mountain View, CA · On-site

About the Role As the Head of Operations, you will lead a team responsible for supporting the ... Work with technical leadership to define the mileage and data collection program across R&D, ...

Icarus

Head of Operations

El Segundo, CA · On-site

Head of Operations * Icarus is hiring a Head of Operations to help turn a fast-moving aerospace ... You are comfortable working directly with the CEO and senior technical leaders. * You can manage ...

Icarus

Head of Operations

El Segundo, CA

Head of Operations * Icarus is hiring a Head of Operations to help turn a fast-moving aerospace ... You are comfortable working directly with the CEO and senior technical leaders. * You can manage ...

Clipboard Health

Technical Operations Generalist

$70K - $100K/yr

Role Overview The Technical Operations team is hiring a Technical Operations Generalist to support ... Interview with Head of Core Services * Interview with Head of Operations * Final Culture Interview ...

Icarus

Head of Operations

Los Angeles, CA

Head of Operations * Icarus is hiring a Head of Operations to help turn a fast-moving aerospace ... You are comfortable working directly with the CEO and senior technical leaders. * You can manage ...

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All JobsHead Of Technical Operations Jobs

Head Of Technical Operations information

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$60.5K

$140.3K

$195K

How much do head of technical operations jobs pay per year?

As of Jun 9, 2026, the average yearly pay for head of technical operations in the United States is $140,312.00, according to ZipRecruiter salary data. Most workers in this role earn between $117,500.00 and $171,000.00 per year, depending on experience, location, and employer.

What is the difference between Head Of Technical Operations vs Technical Operations Manager?

AspectHead Of Technical OperationsTechnical Operations Manager
ResponsibilitiesOversees overall technical strategy, manages multiple teams, and aligns operations with business goals.Manages daily technical operations, supervises teams, and ensures project delivery.
Required CredentialsTypically requires extensive technical experience, leadership skills, and often a bachelor's or master's degree in a related field.Requires technical background, relevant certifications, and experience in operations management.
Work EnvironmentStrategic, executive-level environment with cross-department collaboration.Operational, team-focused environment with project and process management.

The Head Of Technical Operations focuses on strategic leadership and aligning technical functions with business objectives, while the Technical Operations Manager handles day-to-day technical team management and project execution. Both roles require technical expertise and leadership, but differ in scope and strategic involvement.

What does a Head of Technical Operations do?

A Head of Technical Operations is responsible for overseeing the technical aspects of a company's operations, including managing teams, optimizing processes, and ensuring systems run efficiently. They coordinate with other departments to implement technology solutions that support business goals. This role often involves strategic planning, budgeting, and maintaining high standards of performance and reliability across all technical functions.

What are some common challenges faced by a Head Of Technical Operations, and how can they be addressed?

A Head Of Technical Operations often encounters challenges such as coordinating cross-functional teams, ensuring system reliability, and balancing resource allocation. Navigating these requires strong communication skills, a proactive approach to problem-solving, and the ability to adapt quickly to shifting business priorities. Building robust processes, fostering collaboration, and maintaining transparent reporting structures can help address these challenges and lead to more efficient operations.

What are the key skills and qualifications needed to thrive as a Head of Technical Operations, and why are they important?

To thrive as a Head of Technical Operations, you need expertise in operational management, IT infrastructure, and strategic planning, typically supported by a degree in engineering, computer science, or a related field. Familiarity with enterprise systems (such as ERP and cloud platforms), ITIL certification, and project management tools like Jira or ServiceNow is often required. Strong leadership, problem-solving, and communication skills are vital to motivate teams and drive cross-functional initiatives. These skills ensure efficient operations, technological resilience, and the alignment of technical functions with organizational goals.
What cities are hiring for Head Of Technical Operations jobs? Cities with the most Head Of Technical Operations job openings:
What are the most commonly searched types of Of Technical Operations jobs? The most popular types of Of Technical Operations jobs are:
What states have the most Head Of Technical Operations jobs? States with the most job openings for Head Of Technical Operations jobs include:
What job categories do people searching Head Of Technical Operations jobs look for? The top searched job categories for Head Of Technical Operations jobs are:
Head Of Technical Operations jobs near you
Infographic showing various Head Of Technical Operations job openings in the United States as of June 2026, with employment types broken down into 50% Full Time, 48% Part Time, 1% Temporary, and 1% Nights. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $140,312 per year, or $67.5 per hour.
Sr. Manager, Technical Operations

Sr. Manager, Technical Operations

Strategic Education, Inc.

Herndon, VA • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Strategic Education rating

8.8

Company rating: 8.8 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

10th of 193 rated education and training

Job description

Education Technology Services (ETS), a dynamic sub-division of Strategic Education Inc (SEI), is dedicated to revolutionizing the landscape of online education. Our flagship products, Sophia Learning and Workforce Edge, are at the forefront of providing accessible, affordable, and high-quality education solutions. Sophia Learning offers self-paced online general education courses transferable for college credit, while Workforce Edge is a cutting-edge education benefit management platform.
We're seeking a Sr. Manager, Technical Operations to lead a team spanning Compliance, Integration & Support, and DevOps across both Sophia Learning and Workforce Edge. This critical role owns the operational backbone of our products, ensuring we meet rigorous compliance standards (SOC1, SOC2, SOX), maintain reliable data integrations with partners and education providers, and deliver robust infrastructure and CI/CD capabilities. The ideal candidate is a hands-on leader who thrives in a fast-paced environment, brings deep technical operations expertise, and is passionate about building high-performing teams and scalable processes.
Essential Duties & Responsibilities:
Compliance (SOC1, SOC2, SOX):
  • Support SOC1 and SOC2 compliance activities for Sophia Learning and Workforce Edge, partnering with the Head of Security & Data Privacy.
  • Coordinate technical evidence gathering, control documentation, and remediation activities across the technical operations team.
  • Support corporate-led SOX compliance efforts by providing technical inputs and ensuring timely responses to audit requests.
  • Partner with security, internal audit, and legal teams to identify gaps, manage findings, and drive continuous improvement of the compliance posture.
  • Ensure audit readiness through ongoing monitoring, evidence collection, and stakeholder communication.

Integration & Support:
  • Oversee data flow pipelines and integrations with partners and education providers, including API development, data exchange processes, and partner onboarding.
  • Manage the Integration & Support team to ensure reliable, timely resolution of partner and platform technical issues.
  • Collaborate with product, engineering, and partner teams to scope, design, and deliver new integrations that support business growth.
  • Establish and maintain SLAs and operational metrics for integration reliability and support responsiveness.
  • Drive continuous improvement of integration architecture, documentation, and support workflows.

DevOps:
  • Lead the DevOps function across the full spectrum: CI/CD pipelines, infrastructure-as-code, cloud environment management, reliability, monitoring, and incident management.
  • Manage and optimize cloud infrastructure across AWS and GCP environments for both Sophia Learning and Workforce Edge.
  • Drive adoption of infrastructure-as-code practices, automated deployments, and environment consistency.
  • Establish and improve monitoring, alerting, and incident response processes to maximize platform uptime and reliability.
  • Collaborate with engineering teams to continuously improve build, test, and deployment pipelines.

Leadership & Management:
  • Lead, mentor, and develop a team of direct reports including Technical Analysts, DevOps Engineers, and Technical Operations Specialists.
  • Foster a culture of accountability, continuous improvement, and cross-functional collaboration.
  • Provide regular updates on project status, risks, and operational health.
  • Make sound, timely decisions with a clear understanding of tradeoffs, risk, and technical implications, while maintaining alignment with business goals.
  • Communicate effectively across technical operations, engineering, product, and executive leadership, translating complex technical topics into clear language for varied audiences.
  • Ensure security and integrity of all information systems and data.

Job Skills:
  • Demonstrated ability to manage and prioritize across multiple operational disciplines (compliance, integrations, infrastructure) simultaneously.
  • Strong understanding of compliance frameworks and audit processes (SOC1, SOC2, SOX).
  • Experience managing data integrations, APIs, and partner-facing technical operations.
  • Solid knowledge of DevOps practices including CI/CD, infrastructure-as-code, monitoring, and incident management.
  • Proficiency with cloud platforms, specifically AWS and GCP.
  • Familiarity with scripting and automation tools
  • Excellent written and verbal communication skills
  • Strong analytical and problem-solving skills with attention to detail.
  • Experience championing the adoption of AI tools and intelligent automation
  • Passion for solving problems in the education sector is a plus.

Work Experience:
  • 8+ years of experience in technical operations, DevOps, IT compliance, or a related field required.
  • 4+ years of experience managing technical teams required.
  • 2+ years of experience with SOC1, SOC2, or SOX compliance processes required.
  • 2+ years of hands-on or management experience in GCP, AWS, or cloud environments required.
  • Experience managing data integrations or API-based partner ecosystems preferred.

Education:
  • Bachelor's Degree in Computer Science, Information Technology, Engineering, or a related field required (Master's Degree preferred)

Certificates, licenses and registrations:
  • CISA, CISSP, AWS, or GCP certifications preferred but not required.

Other:
  • Must be able to travel occasionally should a business need arise. For most roles travel would not be common. Travel may involve plane, car or metro. In accordance with ADA policies, reasonable accommodations regarding travel limitations can be provided. Travel will be more common for roles such as Account Executives (25 - 50%), senior leaders (10 - 20%) or Capella Core Faculty (5 - 10%).
  • Ability to work onsite in Corporate or Campus location (in a typical office environment) may be required based on role. If so, this would include being mobile within the office, including movement from floor-to-floor using elevators or stairs.
  • If offsite or hybrid role, must have access to work in setting which enables meeting all requirements of the role (including privacy, reliable internet access, phone, ability to video conference, etc.) at a remote location.
  • This role may require lifting, however reasonable accommodations will be provided in accordance with our ADA policies.
  • Must be able to meet critical thinking and problem solving aspects aligned to job duties, as well as effectively communicating with co-workers.
  • Must be able to work more than 40 hours per week when business needs warrant. Accommodations related to schedule may be considered.
  • Able to access information using a computer.
  • Other essential functions and marginal job functions are subject to modification.

#LI-JD1
SEI offers a comprehensive package of benefits to employees scheduled 30 hours or more per week. In addition to medical, dental, vision, life and disability plans, SEI employees may take advantage of well-being incentives, parental leave, paid time off, certain paid holidays, tax saving accounts (FSA, HSA), 401(k) retirement benefit, Employee Stock Purchase Plan, tuition assistance as well as entertainment and retail discounts. Non-exempt employees are eligible for overtime pay, if applicable.
Careers - Our Benefits, Strategic Education, Inc
SEI is an equal opportunity employer committed to fostering an inclusive and collaborative culture where individuals can grow their careers and contribute fully. We strive to attract talent with broad experiences, skills and perspectives. We welcome applications from all. While it is not typical for an individual to be hired at or near the top end of the pay range at SEI, we offer a competitive salary. The actual base pay offered to the successful candidate may vary depending on multiple factors including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal pay equity. Our Talent Acquisition Team is ready to discuss your interest in joining SEI. The expected salary range for this position is below.
$119,300.00 - $178,900.00 - Salary
If you require reasonable accommodations to complete our application process, please contact our Human Resources Department at Careers@strategiced.com.

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