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Head Of Knowledge Management Jobs (NOW HIRING)

Leidos

Knowledge Manager

Beavercreek, OH

The selected candidate will support the development, implementation, and administration of knowledge management strategies, collaboration platforms, information workflows, and organizational data ...

Ōura

Director, Knowledge Management

San Francisco, CA · On-site +1

As the Director of Knowledge Management , you will own Oura's enterprise knowledge strategy and serve as the Directly Responsible Individual (DRI) for our transition to governed, durable knowledge ...

Wri

Knowledge Systems Analyst

Washington, DC · Hybrid

In this position, you will report to the Head of Knowledge Management, and you will work closely with colleagues across the Support Unit. What will you do Technical Support for NDC Partnership ...

Alpaca Health

Head of Talent Engineering

New York, NY · On-site

$80K - $140K/yr

Head of Talent Engineering We believe recruiting is an engineering problem. The best companies do ... Knowledge management You think like an operator and build like an engineer. Raise the Hiring Bar ...

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Head Of Knowledge Management information

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$22K

$96.6K

$221K

How much do head of knowledge management jobs pay per year?

As of Jul 28, 2026, the average yearly pay for head of knowledge management in the United States is $96,611.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $125,500.00 per year, depending on experience, location, and employer.

What is the difference between Head Of Knowledge Management vs Knowledge Manager?

AspectHead Of Knowledge ManagementKnowledge Manager
ResponsibilitiesOversees knowledge strategy, leads teams, aligns knowledge initiatives with business goalsManages knowledge content, maintains databases, supports knowledge sharing activities
Required CredentialsTypically requires advanced degrees, leadership experience, certifications in knowledge managementOften requires relevant bachelor’s degree, certifications in KM tools or methodologies
Work EnvironmentExecutive-level, strategic planning, cross-departmental collaborationOperational, day-to-day knowledge content management, user support

The Head Of Knowledge Management focuses on strategic leadership and organizational knowledge initiatives, while the Knowledge Manager handles daily content management and support activities. Both roles require knowledge management certifications, but the Head Of role involves higher-level planning and team leadership.

What does a Head of Knowledge Management do?

A Head of Knowledge Management is responsible for developing and overseeing strategies to capture, organize, share, and leverage knowledge within an organization. They lead initiatives to improve information flow, promote collaboration, and ensure that valuable insights and best practices are accessible to employees. This role involves implementing knowledge management systems, fostering a culture of learning, and measuring the impact of knowledge sharing on organizational goals.

How does the Head of Knowledge Management typically work with other departments to enhance organizational knowledge sharing?

The Head of Knowledge Management collaborates closely with teams across the organization, such as IT, HR, and Operations, to implement effective knowledge sharing systems and practices. They often facilitate cross-departmental workshops, drive the adoption of knowledge platforms, and establish guidelines to ensure information is accessible and reusable. This role also involves identifying knowledge gaps and coordinating with subject matter experts to develop resources that support business goals. Regular communication and partnership with department leaders are key to fostering a knowledge-sharing culture and ensuring alignment with organizational objectives.

What are the key skills and qualifications needed to thrive as a Head Of Knowledge Management, and why are they important?

To thrive as a Head Of Knowledge Management, you need expertise in information management, organizational learning, and process optimization, typically supported by a relevant degree and experience in knowledge management roles. Familiarity with content management systems (CMS), knowledge bases, collaboration platforms, and data analytics tools is essential, and certifications like CKM (Certified Knowledge Manager) are advantageous. Exceptional leadership, communication, and change management skills enable you to drive cultural adoption and cross-functional collaboration. These skills ensure that knowledge assets are effectively captured, shared, and leveraged across the organization to support strategic goals and innovation.
What cities are hiring for Head Of Knowledge Management jobs? Cities with the most Head Of Knowledge Management job openings:
What are the most commonly searched types of Of Knowledge Management jobs? The most popular types of Of Knowledge Management jobs are:
What states have the most Head Of Knowledge Management jobs? States with the most job openings for Head Of Knowledge Management jobs include:
What job categories do people searching Head Of Knowledge Management jobs look for? The top searched job categories for Head Of Knowledge Management jobs are:
Head Of Knowledge Management jobs near you
Infographic showing various Head Of Knowledge Management job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $96,611 per year, or $46.4 per hour.
Director of Knowledge Management

Director of Knowledge Management

Haynes and Boone, LLP

Dallas, TX • On-site

Full-time

Posted 20 days ago

Job description

Haynes Boone is reimagining knowledge management for the AI era. Following a review of the Firm's knowledge needs and priorities, the Director of Knowledge Management will carry forward a refreshed KM mandate: making the Firm's institutional knowledge, matter experience, practice judgment, and reusable work product easier to find, govern, trust, and use in day-to-day legal work.
This is a build-and-lead role for a program at an important inflection point. The Director will shape the operating model for capturing, governing, maintaining, surfacing, and improving knowledge over time; manage a team of KM attorneys; and work with practice leaders and cross-functional teams rather than serve as the sole content creator. The mandate is practical and ambitious: reliable starting points, better findability, AI-ready content collections, lawyer workflow integration, and feedback loops that keep the program useful and current.
Essential Duties
KM Strategy and Roadmap Execution:
  • Own and drive execution of the Firm's KM roadmap, including priorities, owners, timelines, and success measures.
  • Lead and scale current and future KM attorneys, content specialists, and practice-aligned KM roles as the program grows.
  • Translate practice pain points into practical KM projects, including precedent collections, playbooks, clause resources, checklists, matter profiles, and workflow improvements.
  • Build the KM operating model, including central KM responsibilities, practice-aligned roles, contribution expectations, governance, escalation paths, and decision rights.

Knowledge Governance and AI-Ready Content:
  • Define standards for KM assets, including authority, ownership, currency, applicability, metadata, permissions, and deprecation.
  • Lead development of practice-approved "gold content" and AI-ready content collections that attorneys can trust and that approved AI tools can be used as reliable source material.
  • Partner with IT, Data Strategy, Records, Research, and practice stakeholders on taxonomy, naming, document profiling, source control, and knowledge architecture.
  • Coordinate with Risk, Records/Information Governance, GC, IT, and practice stakeholders to ensure KM assets and AI-ready content collections account for confidentiality, ethical walls, client-specific restrictions, retention requirements, and appropriate-use limitations.
  • Design lightweight contribution and review processes that reduce attorney burden while improving capture of reusable work product, rationale, and matter insight.

Practice Alignment and Attorney Enablement:
  • Partner with practice leaders, KM & Innovation Attorneys, partner champions, and attorney contributors to identify high-value knowledge needs, set priorities, and maintain practice engagement.
  • Set methodology and quality standards for practice collections, playbooks, clause banks, precedent libraries, and AI-ready content collections.
  • Support onboarding, lateral integration, and practice training through usable KM resources and clear guidance on where to find trusted materials

Workflow, Technology, and Decision Support:
  • Work directly with Practice Innovation product owners, engineers, IT, and vendors to shape, select, design, implement, and roll out knowledge capabilities embedded into search, drafting, AI, experience, and matter-management workflows.
  • Define requirements for AI-enabled legal workspace, intranet, search, and retrieval capabilities, including how knowledge, experience data, expertise, and matter context should surface in lawyer workflows.
  • Assess and prioritize AI and KM use cases based on the problem to solve, source quality, risk, governance needs, expected value, and attorney workflow fit.
  • Capture decision-centered knowledge, including clause rationale, risk positions, playbook paths, matter context, and guidance on when particular approaches should or should not be used

Measurement, Collaboration, and Sustainability:
  • Define and report progress and impact using practical metrics and qualitative feedback, including adoption quality, content use, lawyer confidence, workflow improvement, and knowledge-gap trends.
  • Coordinate reporting across Practice Innovation, IT, Data Strategy, Research & Competitive Intelligence, Business Development, Pricing, Risk, Talent, and practice leadership.

Reporting Relationship
The Director of Knowledge Management reports to the Director of Practice Innovation as part of the Practice Innovation function, which sponsors the Firm's KM strategy and AI-enabled workflow agenda. The Director will be a firmwide leader and close partner to practice leadership, providing the methodology, governance, and coordination needed for practice-aligned KM resources and attorney contributors.
Qualifications:
Experience/Knowledge
  • 8+ years of relevant experience in law firm knowledge management, practice management, or legal operations.
  • Strong understanding of law firm workflows, document lifecycle, precedent management, attorney adoption, and client service expectations.
  • Experience creating, governing, or improving reusable legal resources such as templates, precedents, clause banks, playbooks, checklists, matter profiles, or knowledge repositories.
  • Ability to work credibly with partners, associates, administrative leaders, product owners, IT, data, research, risk, and business development stakeholders.
  • Strong execution discipline, judgment, communication skills, and discretion in handling confidential information.
  • Firmwide KM strategy and execution; knowledge governance; AI-ready knowledge architecture; practice alignment; workflow design; cross-functional collaboration; attorney enablement; change management; sound professional judgment.
  • Preferred experience selecting, designing, implementing, or rolling out AI-enabled legal tools, document management systems, experience platforms, intranets, taxonomy, metadata, or legal workflow tools.
  • Preferred experience leading change management, attorney enablement, training, or adoption programs.

Education
Bachelor's degree in business, communications, technology, or JD preferred.
Physical Requirements
Must be able to move around the office up to 15% of the time to make copies, fax, file, etc. Stationery remains at least 85% of the time. This position operates computers and other office productivity machines (e.g., fax machine, copier, printer, etc.) on a regular basis. Occasionally required to move documents or files weighing up to 15 lbs. This position requires constant communication and exchange of information with the Firm attorneys, clients and staff. This position must be able to inspect and observe information on a computer screen at least 80% of the time.
Working Conditions
  • Hybrid environment.
  • Occasional extended hours beyond the normal schedule may be required to meet firm or client needs.

At Haynes and Boone, our people are the driving force behind our success. Because we value the role every individual plays in how we deliver exceptional legal services, we hire people who will contribute to our professional reputation, enhance client relationships and share in our success.
Haynes and Boone is one of the largest law firms in Dallas, and it continues to grow. In 2023, Haynes and Boone moved its headquarters to a new 27-story office tower in the Harwood District of uptown Dallas. Lawyers in our Dallas office serve all the firm's practice and industry areas - including corporate, litigation, banking/finance, insurance law, healthcare law, labor and employment, estate planning, real estate, bankruptcy, intellectual property, white collar crime, and antitrust. Our Dallas lawyers are widely recognized in their practice areas in publications such as The Best Lawyers in America directory (Woodward/White, Inc.) and the Chambers USA legal directory (Chambers & Partners). This office attracts high-energy, technically proficient people who enjoy working in a collegial environment. We are committed to having an inclusive workforce that reflects our communities, and we seek highly motivated lawyers and staff who value our culture of respect and teamwork.

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