ZipRecruiter

Log In

1

Head Of Technical Operations Jobs (NOW HIRING)

eMed LLC

Head of Technical Operations

Miami, FL · On-site

Head of Technical Operations Miami Headquarters eMed is transforming healthcare through technology, diagnostics, and enterprise wellness solutions. As we continue to scale nationally, we're looking ...

DEUNA

Head of Technical Operations

Floral Park, NY · On-site

Join us to shape the future of payments! We are looking for a Technical Operations Head to join our team! Responsibilities: * System Monitoring and Alerting: Develop and implement robust monitoring ...

StandardAero

Head of Technical Records

Miramar, FL

Head of Technical Records Miramar, FL Build a Career You're Proud Of At StandardAero, we use our ... ll manage technical operations pertaining to the acquisition of engines and engine parts assets.

Waymo

Head of Technical Services

Mountain View, CA · On-site

$226K - $278K/yr

Bridge the gap between technical teams and non-technical stakeholders, translating operational and ... You have: * Education & Experience: 5-7+ years of experience in software development, IT, or ...

next page

Showing results 1-20

All JobsHead Of Technical Operations Jobs

Head Of Technical Operations information

See salary details

$60.5K

$140.3K

$195K

How much do head of technical operations jobs pay per year?

As of Jul 4, 2026, the average yearly pay for head of technical operations in the United States is $140,312.00, according to ZipRecruiter salary data. Most workers in this role earn between $117,500.00 and $171,000.00 per year, depending on experience, location, and employer.

What is the difference between Head Of Technical Operations vs Technical Operations Manager?

AspectHead Of Technical OperationsTechnical Operations Manager
ResponsibilitiesOversees overall technical strategy, manages multiple teams, and aligns operations with business goals.Manages daily technical operations, supervises teams, and ensures project delivery.
Required CredentialsTypically requires extensive technical experience, leadership skills, and often a bachelor's or master's degree in a related field.Requires technical background, relevant certifications, and experience in operations management.
Work EnvironmentStrategic, executive-level environment with cross-department collaboration.Operational, team-focused environment with project and process management.

The Head Of Technical Operations focuses on strategic leadership and aligning technical functions with business objectives, while the Technical Operations Manager handles day-to-day technical team management and project execution. Both roles require technical expertise and leadership, but differ in scope and strategic involvement.

What does a Head of Technical Operations do?

A Head of Technical Operations is responsible for overseeing the technical aspects of a company's operations, including managing teams, optimizing processes, and ensuring systems run efficiently. They coordinate with other departments to implement technology solutions that support business goals. This role often involves strategic planning, budgeting, and maintaining high standards of performance and reliability across all technical functions.

What are some common challenges faced by a Head Of Technical Operations, and how can they be addressed?

A Head Of Technical Operations often encounters challenges such as coordinating cross-functional teams, ensuring system reliability, and balancing resource allocation. Navigating these requires strong communication skills, a proactive approach to problem-solving, and the ability to adapt quickly to shifting business priorities. Building robust processes, fostering collaboration, and maintaining transparent reporting structures can help address these challenges and lead to more efficient operations.

What are the key skills and qualifications needed to thrive as a Head of Technical Operations, and why are they important?

To thrive as a Head of Technical Operations, you need expertise in operational management, IT infrastructure, and strategic planning, typically supported by a degree in engineering, computer science, or a related field. Familiarity with enterprise systems (such as ERP and cloud platforms), ITIL certification, and project management tools like Jira or ServiceNow is often required. Strong leadership, problem-solving, and communication skills are vital to motivate teams and drive cross-functional initiatives. These skills ensure efficient operations, technological resilience, and the alignment of technical functions with organizational goals.
What cities are hiring for Head Of Technical Operations jobs? Cities with the most Head Of Technical Operations job openings:
What are the most commonly searched types of Of Technical Operations jobs? The most popular types of Of Technical Operations jobs are:
What states have the most Head Of Technical Operations jobs? States with the most job openings for Head Of Technical Operations jobs include:
What job categories do people searching Head Of Technical Operations jobs look for? The top searched job categories for Head Of Technical Operations jobs are:
Head Of Technical Operations jobs near you

Head of Technical Operations

eMed LLC

Miami, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

Head of Technical Operations
Miami Headquarters
eMed is transforming healthcare through technology, diagnostics, and enterprise wellness solutions. As we continue to scale nationally, we're looking for an operational leader who thrives on building systems, creating structure, and delivering exceptional customer experiences.
As the Head of Technical Operations, you'll own the operational journey after the sale-leading customer implementations, technical operations, onboarding, service delivery, and long-term customer success. You'll partner closely with our commercial, product, engineering, and clinical teams to build scalable processes that ensure every customer launches successfully and continues to realize value throughout their partnership with eMed.
This is a highly cross-functional executive leadership role focused on operational excellence, customer satisfaction, and building the infrastructure needed to support eMed's next stage of growth.
WHAT YOU'LL DO
  • Lead all customer implementations, onboarding, and operational delivery to ensure successful, on-time go-lives
  • Build scalable implementation methodologies, project management standards, and customer onboarding frameworks
  • Own the technical path to implementation by partnering with Product, Engineering, Clinical Operations, and Customer Support
  • Develop and maintain standardized operating procedures (SOPs) across implementation, integrations, customer support, and service delivery
  • Build and lead the Customer Success organization, driving customer adoption, satisfaction, retention, and long-term partnership growth
  • Monitor customer health metrics, operational KPIs, and implementation performance while proactively addressing risks
  • Establish scalable customer support processes that grow alongside the business
  • Partner closely with the Head of GTM Operations to ensure seamless transitions from sales to implementation and ongoing customer success
  • Drive continuous improvement initiatives across customer-facing operations to improve efficiency, quality, and scalability
  • Build and mentor high-performing operational teams while fostering a culture of accountability, execution, and customer obsession
QUALIFICATIONS
Required
  • 8+ years of leadership experience in operations, implementation, customer success, service delivery, or related functions
  • Proven success leading customer-facing operational teams within high-growth organizations
  • Strong experience building scalable operational processes, SOPs, and implementation frameworks from the ground up
  • Demonstrated ability to lead complex cross-functional initiatives involving Product, Engineering, Clinical Operations, Commercial, and Customer Support
  • Excellent project management, organizational, and executive communication skills
  • Strong analytical mindset with experience using operational metrics to drive business decisions
Preferred
  • Experience in healthcare, digital health, diagnostics, or enterprise SaaS environments
  • Familiarity with customer success platforms, implementation project management tools, and CRM systems
  • Experience working alongside GTM Operations, Revenue Operations, or Commercial leadership in a high-growth organization
  • Proven track record scaling operations through periods of rapid company growth
Benefits
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401(k) with Company Match)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off
  • Short-Term & Long-Term Disability
  • Training & Development
  • Catered Breakfast & Lunch Daily, Snacks
  • Wellness Resources

Apply