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Gate Agent Jobs (NOW HIRING)

Southeast Airport Service Inc

FIS Agent

Orlando, FL · On-site

Gates: Responsible for communicating the arrival of each international flight to BNA leads. Communicate flight number, arrival time, gate and carousel used. Gate agent is also responsible to set the ...

Avflight Corporation

Ticket Counter/Gate Agent

Canton, OH · On-site

$13.75 - $18.50/hr

General Purpose of Job: The Customer Service Representative is the first point of contact for customers arriving at our facility. You will have the opportunity to interact with many large business ...

Avflight

Ticket Counter/Gate Agent

North Canton, OH · On-site

$13.75 - $18.50/hr

General Purpose of Job: The Customer Service Representative is the first point of contact for customers arriving at our facility. You will have the opportunity to interact with many large business ...

Avflight Corporation

Ticket Counter/Gate Agent

Canton, OH · On-site

$13.75 - $18.50/hr

General Purpose of Job: The Customer Service Representative is the first point of contact for customers arriving at our facility. You will have the opportunity to interact with many large business ...

JLL

Senior Security Engineer, AI Enablement

Los Angeles, CA · On-site

$123K - $169K/yr

Build enough trust and technical credibility with Falcon's engineers that security is treated as a design input, not a release gate. Agent, MCP & Identity Architecture * Own the security architecture ...

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Gate Agent information

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How much do gate agent jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for gate agent in the United States is $17.97, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $19.95 per hour, depending on experience, location, and employer.

What is the difference between Gate Agent vs Ticket Agent?

AspectGate AgentTicket Agent
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentAirport gate area, assisting passengers boarding flightsTicket counters, assisting with ticketing and check-in
Employer & IndustryAirlines, airports

Both Gate Agents and Ticket Agents require similar credentials and work in airport environments. Gate Agents focus on boarding passengers at the gate, while Ticket Agents handle ticketing and check-in processes. Understanding these roles helps travelers and job seekers distinguish their responsibilities within the airline industry.

What are some common challenges gate agents face during peak travel times, and how can they effectively manage them?

Gate Agents often experience increased stress during peak travel periods due to high passenger volumes, tight flight schedules, and unexpected delays. Managing long lines, addressing passenger concerns, and ensuring timely boarding are frequent challenges. Effective Gate Agents rely on strong communication, quick problem-solving, and teamwork with flight crews and ground staff to keep operations smooth. Staying organized and maintaining a calm, customer-focused demeanor can greatly help in handling these high-pressure situations.

What are the key skills and qualifications needed to thrive as a gate agent, and why are they important?

To thrive as a Gate Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with airline reservation systems, boarding software, and communication devices is important for daily operations. Outstanding interpersonal skills, problem-solving abilities, and the capacity to remain calm under pressure help Gate Agents excel in assisting passengers and handling disruptions. These skills ensure smooth boarding processes, positive passenger experiences, and efficient resolution of travel challenges.

What can a gate agent do?

A gate agent is responsible for checking passengers in, issuing boarding passes, and managing boarding procedures at the gate. They also handle flight updates, assist with passenger inquiries, and coordinate with flight crews to ensure smooth boarding and departure processes.

How hard is it to become a gate agent?

Becoming a gate agent typically requires a high school diploma or equivalent, customer service experience, and good communication skills. Employers often look for the ability to handle stressful situations, operate airline or airport systems, and work flexible hours, including weekends and holidays. Training is usually provided on the job, and some positions may require certification in security or safety procedures.

What is a gate agent?

A gate agent works at the boarding gates of an airport. As a gate agent, you most likely work for a single airline and move to various gates as needed. Your job duties include checking boarding passes, assisting passengers onto flights, upgrading seats, accommodating tardy passengers, and other similar duties. Many gate agents double as airline customer service agents. You take on additional tasks like talking to customers on the phone, staffing the airline’s ticketing desk, and checking baggage. You are a public representative of your airline, so a friendly and professional demeanor is a must.

How much money do gate agents make?

Gate agents typically earn an average hourly wage of around $12 to $20, which can translate to approximately $25,000 to $42,000 annually for full-time positions. Salaries vary based on experience, airline, location, and whether the role includes benefits or overtime opportunities.
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Gate Agent jobs near you
Infographic showing various Gate Agent job openings in the United States as of July 2026, with employment types broken down into 95% Full Time, 3% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,374 per year, or $18 per hour.

FIS Agent

Southeast Airport Service Inc

Orlando, FL • On-site

Full-time

Re-posted 10 days ago

Job description

As a leading airport logistics service provider, we are seeking a highly motivated and energetic team member focused on delivering quality customer service.
SCOPE OF RESPONSIBILITY:
Federal Inspection Station (FIS) Agent:
  • The FIS Agent provides customer service to arriving international passengers. Every day you will be assigned one of the following positions:
    • Gates: Responsible for communicating the arrival of each international flight to BNA leads. Communicate flight number, arrival time, gate and carousel used. Gate agent is also responsible to set the sterile corridor to "International" mode when the flight arrives, and to "Domestic" mode once all passengers and crew members deplane. Monitors the sterile corridor for security breaches, and immediately communicates discrepancies to the lead, BAGS Supervisor and BNA Supervisor. Once everyone deplanes and the sterile corridor has been set back to domestic mode, proceed to the gate for next flight.
    • Carousels: Assist with the delivery of bags into the baggage control area of FIS. Move, arrange, and adjust baggage on the assigned carousel to accommodate additional bags. In case of contingencies, safely move baggage to the next working belt as directed by BNA supervisor.
  • The FIS Agent works with U.S Customs and Border Protection (CBP) Officers on the Airside.
  • Perform other work related duties as requested or required.

PHYSICAL DEMANDS:
While performing the duties of a FIS Agent, the employee is regularly required to sit; stand; walk; use hands and fingers to handle or feel; reach with hands and arms; and work in a fast paced environment. The employee must regularly lift and/or move up to 90 pounds or more. Specific vision abilities required by this job include close proximity vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Good hand/eye coordination is required.
POSITION REQUIREMENTS:
  • High School Diploma
  • Valid Driver's License
  • Able to communicate in English fluently
  • Bilingual preferred
  • Ability to work flexible schedules including nights/holidays and weekends
  • Strong written and verbal communication skills
  • Must be able to frequently and steadily lift baggage at 90 pounds or above
  • Must be self-motivated and willing to learn
  • Customer service driven
  • Must be comfortable and capable of working safely around industrial equipment
  • Ability to pass criminal background check to be badged in secure areas of an airport

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