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Gate Agent Jobs (NOW HIRING)

Unifi

Prospect Unaccompanied Minor Agent- CLT

Charlotte, NC · On-site

$15.25 - $20.25/hr

Always release the unaccompanied Minor to gate agent or client representative. * Always make sure the unaccompanied Minor's documentation is in order. * Always check the ID of the person claiming to ...

Unifi

Prospect Unaccompanied Minor Agent- CLT

Charlotte, NC · On-site

$14.75 - $19.50/hr

Always release the unaccompanied Minor to gate agent or client representative. * Always make sure the unaccompanied Minor's documentation is in order. * Always check the ID of the person claiming to ...

Unifi

Airport Wheelchair Ambassador - IAH

Houston, TX · On-site

$13.25 - $17.25/hr

Communicates instructions and special services to gate agent or other personnel for passengers requiring special needs. * Gathers wheelchairs in the concourse and returns them to the staging area for ...

Unifi

Prospect UM Runner (AA)- ORD

Chicago, IL · On-site

Always release the unaccompanied Minor to gate agent or client representative. * Always make sure the unaccompanied Minor's documentation is in order. * Always check the ID of the person claiming to ...

Queen's Gate Community Association

Be Seen First

Site Manager

Honolulu, HI · On-site

$75K - $95K/yr

... Agent. 11. Ensures adherence to all maintenance requirements of Queens Gate Community Association. Resident Management 1. Attends and participates in outside or in-house activities, meetings ...

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Gate Agent information

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How much do gate agent jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for gate agent in the United States is $17.97, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $19.95 per hour, depending on experience, location, and employer.

What Is a Gate Agent?

A gate agent works at the boarding gates of an airport. As a gate agent, you most likely work for a single airline and move to various gates as needed. Your job duties include checking boarding passes, assisting passengers onto flights, upgrading seats, accommodating tardy passengers, and other similar duties. Many gate agents double as airline customer service agents. You take on additional tasks like talking to customers on the phone, staffing the airline’s ticketing desk, and checking baggage. You are a public representative of your airline, so a friendly and professional demeanor is a must.

What are the key skills and qualifications needed to thrive as a Gate Agent, and why are they important?

To thrive as a Gate Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with airline reservation systems, boarding software, and communication devices is important for daily operations. Outstanding interpersonal skills, problem-solving abilities, and the capacity to remain calm under pressure help Gate Agents excel in assisting passengers and handling disruptions. These skills ensure smooth boarding processes, positive passenger experiences, and efficient resolution of travel challenges.

What are some common challenges Gate Agents face during peak travel times, and how can they effectively manage them?

Gate Agents often experience increased stress during peak travel periods due to high passenger volumes, tight flight schedules, and unexpected delays. Managing long lines, addressing passenger concerns, and ensuring timely boarding are frequent challenges. Effective Gate Agents rely on strong communication, quick problem-solving, and teamwork with flight crews and ground staff to keep operations smooth. Staying organized and maintaining a calm, customer-focused demeanor can greatly help in handling these high-pressure situations.

What are gate agents?

Gate agents are airline employees responsible for managing the boarding and departure process for flights at airport gates. They check passengers' boarding passes, assist with seat assignments, handle standby lists, and make announcements about flights. Gate agents also coordinate with flight crews and ground staff to ensure on-time departures and address passengers' questions or concerns. Their role is essential for maintaining efficient and safe boarding procedures and ensuring a positive travel experience.

What is the difference between Gate Agent vs Ticket Agent?

AspectGate AgentTicket Agent
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentAirport gate area, assisting passengers boarding flightsTicket counters, assisting with ticketing and check-in
Employer & IndustryAirlines, airports

Both Gate Agents and Ticket Agents require similar credentials and work in airport environments. Gate Agents focus on boarding passengers at the gate, while Ticket Agents handle ticketing and check-in processes. Understanding these roles helps travelers and job seekers distinguish their responsibilities within the airline industry.

More about Gate Agent jobs
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Gate Agent jobs near you
Infographic showing various Gate Agent job openings in the United States as of May 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $37,374 per year, or $18 per hour.

FIS/Checkpoint Agent

Southeast Airport Service Inc

Orlando, FL • On-site

Part-time

Posted 3 days ago

Job description

***** 2021 JOB OPPORTUNITY *****
FIS AGENT
As a leading airport logistics service provider, we are seeking a highly motivated and energetic team member focused on delivering quality customer service. This position is a flexible, part-time hourly position that pays minimum 4 hour shifts, even if there is only 45 minutes to 1 hour of actual work needed.
SCOPE OF RESPONSIBILITY:
Federal Inspection Station (FIS) Agent:
  • The FIS Agent provides customer service to arriving international passengers. Every day you will be assigned one of the following positions:
    • Gates: Responsible for communicating the arrival of each international flight to BNA leads. Communicate flight number, arrival time, gate and carousel used. Gate agent is also responsible to set the sterile corridor to "International" mode when the flight arrives, and to "Domestic" mode once all passengers and crew members deplane. Monitors the sterile corridor for security breaches, and immediately communicates discrepancies to the lead, BAGS Supervisor and BNA Supervisor. Once everyone deplanes and the sterile corridor has been set back to domestic mode, proceed to the gate for next flight.
    • Carousels: Assist with the delivery of bags into the baggage control area of FIS. Move, arrange, and adjust baggage on the assigned carousel to accommodate additional bags. In case of contingencies, safely move baggage to the next working belt as directed by BNA supervisor.
  • The FIS Agent works with U.S Customs and Border Protection (CBP) Officers on the Airside.
  • Perform other work related duties as requested or required.

PHYSICAL DEMANDS:
While performing the duties of a FIS Agent, the employee is regularly required to sit; stand; walk; use hands and fingers to handle or feel; reach with hands and arms; and work in a fast paced environment. The employee must regularly lift and/or move up to 90 pounds or more. Specific vision abilities required by this job include close proximity vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Good hand/eye coordination is required.
POSITION REQUIREMENTS:
  • High School Diploma
  • Valid Driver's License
  • Able to communicate in English fluently
  • Bilingual preferred
  • Ability to work flexible schedules including nights/holidays and weekends
  • Strong written and verbal communication skills
  • Must be able to frequently and steadily lift baggage at 90 pounds or above
  • Basic computer skills and proficiency with Microsoft Office products
  • Must be self-motivated and willing to learn
  • Customer service driven
  • Must be comfortable and capable of working safely around industrial equipment
  • Ability to pass criminal background check to be badged in secure areas of an airport

Check-Point Agent
(Innovation Aviation Services)
Reporting to: Operations Managers
Location: Orlando International Airport (MCO), Orlando, FL.
SCOPE OF RESPONSIBILITY:
  • You will be working at the Landside
  • Providing customer service to MCO passengers.
  • Assist with TSA lines, such as collecting the empty bins at the end of the line and moving them to the front of the line to be reused again.
  • Assist with TSA liquid disposal.
  • Wear your provided gloves while handling bins and liquids.

PHYSICAL DEMANDS:
While performing the duties of a Check-Point/FIS/Ticket Counter the employee is regularly required to sit; stand; walk; use hands and fingers to handle or feel; reach with hands and arms; and work in a fast paced environment. The employee must regularly lift and/or move up to 90 pounds or more. Specific vision abilities required by this job include close proximity vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Good hand/eye coordination is required.
POSITION REQUIREMENTS
  • High School Diploma
  • Valid Driver's License
  • Able to communicate in English fluently
  • Able to work flexible schedules including nights/holidays and weekends
  • Strong written and verbal communication skills
  • Must be able to frequently and steadily lift baggage at 90 pounds or above
  • Basic computer skills and proficiency with Microsoft Office products
  • Must be self-motivated and willing to learn
  • Customer service driven
  • Must be comfortable and capable of working safely around industrial equipment
  • Ability to be badged to work in secure areas of an airport

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