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4 Jetblue Gate Agent Jobs Hiring Near You

Unifi

Airport Ramp Agent (JetBlue) - ACK

Nantucket, MA · On-site

$19 - $23.50/hr

General information Job Title Airport Ramp Agent (JetBlue) - ACK Date Monday, May 4, 2026 Entity ... Responsible for marshalling aircraft in and out of gate, loading, unloading and sorting baggage.

Unifi

Airport Ramp Agent (JetBlue) - HYA

Hyannis, MA · On-site

$16.50 - $20.25/hr

General information Job Title Airport Ramp Agent (JetBlue) - HYA Date Tuesday, May 5, 2026 Entity ... Responsible for marshalling aircraft in and out of gate, loading, unloading and sorting baggage.

Unifi

Airport Ramp Agent (JetBlue) - ACK

Nantucket, MA · On-site

$19 - $23.50/hr

General information Job Title Airport Ramp Agent (JetBlue) - ACK Date Monday, May 4, 2026 Entity ... Responsible for marshalling aircraft in and out of gate, loading, unloading and sorting baggage.

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JetBlue Jobs Information

What are the key skills and qualifications needed to thrive as a Gate Agent, and why are they important?

To thrive as a Gate Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with airline reservation systems, boarding software, and communication devices is important for daily operations. Outstanding interpersonal skills, problem-solving abilities, and the capacity to remain calm under pressure help Gate Agents excel in assisting passengers and handling disruptions. These skills ensure smooth boarding processes, positive passenger experiences, and efficient resolution of travel challenges.

What are some common challenges Gate Agents face during peak travel times, and how can they effectively manage them?

Gate Agents often experience increased stress during peak travel periods due to high passenger volumes, tight flight schedules, and unexpected delays. Managing long lines, addressing passenger concerns, and ensuring timely boarding are frequent challenges. Effective Gate Agents rely on strong communication, quick problem-solving, and teamwork with flight crews and ground staff to keep operations smooth. Staying organized and maintaining a calm, customer-focused demeanor can greatly help in handling these high-pressure situations.

What are gate agents?

Gate agents are airline employees responsible for managing the boarding and departure process for flights at airport gates. They check passengers' boarding passes, assist with seat assignments, handle standby lists, and make announcements about flights. Gate agents also coordinate with flight crews and ground staff to ensure on-time departures and address passengers' questions or concerns. Their role is essential for maintaining efficient and safe boarding procedures and ensuring a positive travel experience.

What is the difference between Gate Agent vs Ticket Agent?

AspectGate AgentTicket Agent
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentAirport gate area, assisting passengers boarding flightsTicket counters, assisting with ticketing and check-in
Employer & IndustryAirlines, airports

Both Gate Agents and Ticket Agents require similar credentials and work in airport environments. Gate Agents focus on boarding passengers at the gate, while Ticket Agents handle ticketing and check-in processes. Understanding these roles helps travelers and job seekers distinguish their responsibilities within the airline industry.

Do workers at JetBlue get paid breaks?

Sometimes. Only some people get paid breaks.
62% of people say they don’t get paid breaks.
Based on data from 34 people who took the Breakroom Quiz between April 2025 and April 2026.

Does JetBlue pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
43% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 40 people who took the Breakroom Quiz between April 2025 and April 2026.

At JetBlue, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
86% of people say they have to use vacation days when they’re out sick.
Based on data from 36 people who took the Breakroom Quiz between May 2025 and April 2026.

Is the health insurance from JetBlue affordable enough for their workers?

Most people say the health insurance costs are okay.
78% of people say the health insurance costs are okay
Based on data from 32 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people get paid time off at JetBlue?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 37 people who took the Breakroom Quiz between May 2025 and April 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule four weeks ahead of time.
  • 9% of people with changing schedules find out their shifts one week or less ahead of time.
  • 9% of people with changing schedules find out their shifts two weeks ahead of time.
  • 6% of people with changing schedules find out their shifts three weeks ahead of time.
  • 76% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 33 people who took the Breakroom Quiz between March 2025 and March 2026.

Do workers at JetBlue worry about hours?

Most people don’t worry about getting enough hours.
88% of people report they don’t worry about getting enough hours.
Based on data from 33 people who took the Breakroom Quiz between March 2025 and March 2026.

Do JetBlue workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
56% report that they don’t have enough control over which shifts they work.
Based on data from 48 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it for JetBlue workers to change shifts?

Some people find it hard to change shifts.
38% of people report that it’s hard to change shifts if they need to.
Based on data from 34 people who took the Breakroom Quiz between March 2025 and March 2026.

How easy is it to get time off at JetBlue?

Most people find it easy to get time off.
71% of people report it’s easy to get time off.
Based on data from 41 people who took the Breakroom Quiz between April 2025 and April 2026.

Do JetBlue managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
94% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 35 people who took the Breakroom Quiz between March 2025 and March 2026.

Do workers at JetBlue do extra work that they don't get paid for?

Rarely. Most people don’t do unpaid extra work.
33% of people report that they do extra work that they don’t get paid for.
Based on data from 36 people who took the Breakroom Quiz between March 2025 and March 2026.

How easy is it to take sick days at JetBlue?

Some people find it hard to take sick days.
34% of people report that it’s hard to take time off if they are sick.
Based on data from 47 people who took the Breakroom Quiz between March 2025 and March 2026.

Is working at JetBlue good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
34% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at JetBlue feel treated with respect by their managers?

Most people feel treated with respect by their managers.
75% of people say they’re treated with respect by their managers.
Based on data from 36 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people at JetBlue get to take their breaks without interruption?

Most people get breaks without interruption.
74% of people report that they get to take their breaks without interruption.
Based on data from 38 people who took the Breakroom Quiz between April 2025 and April 2026.

Is it stressful to work at JetBlue?

Some people feel stressed out here.
67% of people say they often feel stressed out at work.
Based on data from 42 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people at JetBlue enjoy their jobs?

Most people enjoy their job.
86% of people report they enjoy their job.
Based on data from 42 people who took the Breakroom Quiz between March 2025 and March 2026.

Do people at JetBlue recommend working with their team?

Only some people recommend working with their team.
44% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 45 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people get enough training when they start at JetBlue?

Most people got enough training when they started.
84% of people report they got enough training when they started working here.
Based on data from 43 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people get support to advance at JetBlue?

Only some people are given support to advance their career here.
In the last year, 39% of people report not being given support to advance their career here.
Based on data from 38 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people think JetBlue’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
78% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 40 people who took the Breakroom Quiz between April 2025 and April 2026.

Do workers feel well informed about how JetBlue is doing?

Most people feel well informed about how the company is doing.
77% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 39 people who took the Breakroom Quiz between April 2025 and April 2026.
What other companies are hiring for Gate Agent jobs?
What are the most popular jobs at Jetblue?
What are the most popular categories at Jetblue?
Infographic showing various Gate Agent job openings at Jetblue in the United States as of May 2026, with employment types broken down into 94% Full Time, 4% Part Time, and 2% Nights. Highlights an 97% Physical, and 3% Hybrid job distribution.
Airport Ramp Agent (JetBlue) - ACK

Airport Ramp Agent (JetBlue) - ACK

Unifi

Nantucket, MA • On-site

$19 - $23.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

Job description

General information
Job Title
Airport Ramp Agent (JetBlue) - ACK
Date
Monday, May 4, 2026
Entity
Unifi Aviation, LLC
State
Massachusetts
City
Nantucket
Base Pay Rate:
$ 22.00
Full/Part Time
Full Time
Exempt or Non-Exempt Position
Non-Exempt
Shift
A.M. shift, P.M. shift
Requirements and Description
This position will start on or around May 1st.
Unifi has decades of experience in the aviation services industry. We continue to innovate, adapt, and grow by leaning on our experience and expertise in airline ground services. Our vision is to be the most respected company by providing exceptional experience getting aircraft and passengers to their destination safely.
We are seeking individuals to join our growing team who are passionate, have integrity, and have empathy for how their words and decisions affect our employees, customers, and partners.
No experience is required. Paid training is provided for all new employees.
Job Summary:
Responsible for marshalling aircraft in and out of gate, loading, unloading and sorting baggage. Also responsible for cleaning the aircraft, restocking items, de-icing aircraft, carrying out inspections, hazard checks. Operate ramp equipment such as stairs and bridges.
Benefits:
  • Weekly pay for hourly employees (could change it specific to the state e.g. CA)
  • Full time starts at 30 hours per week!
  • Paid time off (for full-time employees).
  • Comprehensive Medical, Dental and Vision Insurance (for full-time employees).
  • 401k for all employees.
  • Exclusive discounts and additional wellness programs.

Job Duties:
  • Marshall all arriving, departing, and towed aircraft on the ramp.
  • Perform wing walker duties to protect the aircraft wing from equipment in the path of pushback and de-ice aircraft as required.
  • Load, unload, sort and transfer passenger baggage, airmail, freight and company material in and out of aircraft bins, belt loaders or baggage carts.
  • Operate ramp equipment like bag tugs, belt loaders, aircraft tow tractors, water servicing vehicles, and lavatory servicing vehicles.
  • May be assigned cabin service duties like servicing the aircraft, cleaning lavatories and cabin, restocking supplies, and other items.
  • Adhere to all safety procedures and policies.
  • Perform other related duties as assigned within the appropriate skill, experience and, capabilities expected for this position.
  • Complete work in a safe and secure manner, following company safety and operational standards
  • Immediately report safety and security incidents as well as potential hazards in line with the Unifi Fair and Just Culture Policy.

Qualifications:
  • High School diploma or GED.
  • Must be at least 18 years of age.
  • Must be able to obtain credentials required as per airport or state or customs requirements.
  • Possess a valid Driver's License.

Physical requirements:
  • Must be able to frequently lift, greater than 70lbs and constantly lift up to 70 lbs; Constantly push, pull up to 70 lbs; and constantly walk, stand, reach above shoulder, climb, crawl, stoop, squat, kneel, & bend.

Working conditions:
  • Must be able to work in rotating shifts and hours, nights, weekends and holidays, overtime.
  • Must be able and open to work in outside weather conditions which may include severe seasonal elements.

"Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status."

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