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32 Jetblue Information Technology Jobs Hiring Near You

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Do workers at JetBlue get paid breaks?

Sometimes. Only some people get paid breaks.
59% of people say they don’t get paid breaks.
Based on data from 54 people who took the Breakroom Quiz between December 2024 and August 2026.

Does JetBlue pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
41% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 75 people who took the Breakroom Quiz between December 2024 and August 2026.

At JetBlue, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
87% of people say they have to use vacation days when they’re out sick.
Based on data from 39 people who took the Breakroom Quiz between May 2025 and August 2026.

Are part-time workers able to get health insurance from JetBlue?

Only some people who work part-time can get health insurance.
67% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 6 people who took the Breakroom Quiz between December 2024 and February 2025.

Is the health insurance from JetBlue affordable enough for their workers?

Most people say the health insurance costs are okay.
84% of people say the health insurance costs are okay
Based on data from 43 people who took the Breakroom Quiz between March 2025 and August 2026.

Do people get paid time off at JetBlue?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 40 people who took the Breakroom Quiz between May 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule four weeks ahead of time.
  • 11% of people with changing schedules find out their shifts one week or less ahead of time.
  • 7% of people with changing schedules find out their shifts two weeks ahead of time.
  • 11% of people with changing schedules find out their shifts three weeks ahead of time.
  • 72% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 57 people who took the Breakroom Quiz between December 2024 and August 2026.

Do workers at JetBlue worry about hours?

Most people don’t worry about getting enough hours.
87% of people report they don’t worry about getting enough hours.
Based on data from 53 people who took the Breakroom Quiz between December 2024 and August 2026.

Do JetBlue workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
55% report that they don’t have enough control over which shifts they work.
Based on data from 49 people who took the Breakroom Quiz between December 2024 and August 2026.

How easy is it for JetBlue workers to change shifts?

Some people find it hard to change shifts.
38% of people report that it’s hard to change shifts if they need to.
Based on data from 34 people who took the Breakroom Quiz between March 2025 and March 2026.

How easy is it to get time off at JetBlue?

Most people find it easy to get time off.
72% of people report it’s easy to get time off.
Based on data from 74 people who took the Breakroom Quiz between December 2024 and August 2026.

Do JetBlue managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
90% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 63 people who took the Breakroom Quiz between December 2024 and August 2026.

Do jobs at JetBlue spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
37% of people report that their job takes up time that they don’t get paid for.
Based on data from 60 people who took the Breakroom Quiz between December 2024 and August 2026.

How easy is it to take sick days at JetBlue?

Some people find it hard to take sick days.
36% of people report that it’s hard to take time off if they are sick.
Based on data from 73 people who took the Breakroom Quiz between December 2024 and August 2026.

Is working at JetBlue good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
34% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at JetBlue feel treated with respect by their managers?

Most people feel treated with respect by their managers.
70% of people say they’re treated with respect by their managers.
Based on data from 69 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at JetBlue get to take their breaks without interruption?

Most people get breaks without interruption.
70% of people report that they get to take their breaks without interruption.
Based on data from 64 people who took the Breakroom Quiz between December 2024 and August 2026.

Is it stressful to work at JetBlue?

Most people feel stressed here.
68% of people say they often feel stressed at work.
Based on data from 74 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at JetBlue enjoy their jobs?

Most people enjoy their job.
83% of people report they enjoy their job.
Based on data from 65 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at JetBlue recommend working with their team?

Only some people recommend working with their team.
47% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 83 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get enough training when they start at JetBlue?

Most people got enough training when they started.
84% of people report they got enough training when they started working here.
Based on data from 79 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get support to advance at JetBlue?

Only some people are given support to advance their career here.
In the last year, 36% of people report not being given support to advance their career here.
Based on data from 74 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people think JetBlue’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
76% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 72 people who took the Breakroom Quiz between December 2024 and August 2026.

Do workers feel well informed about how JetBlue is doing?

Most people feel well informed about how the company is doing.
77% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 75 people who took the Breakroom Quiz between December 2024 and August 2026.

What are the most popular job types at Jetblue?

    What are the most popular jobs at Jetblue?

    What are the most popular categories at Jetblue?

    Infographic showing various Information Technology job openings at Jetblue in the United States as of August 2026, with employment types broken down into 92% Full Time, 4% Part Time, and 4% Nights. Highlights an 100% Physical job distribution.

    Specialist CTS - SSC

    JetBlue Airways Corporation

    Salt Lake City, UT • On-site

    Full-time

    Posted 5 days ago

    JetBlue rating

    7.6

    Company rating: 7.6 out of 10

    Based on 83 frontline employees who took The Breakroom Quiz

    10th of 26 rated airlines

    Job description

    Position Summary

    The Crewmember Technology Services (CTS) Support Specialist is a temporary role lasting for 12 months and it provides support to JetBlue's IT environment, including maintaining and supporting all hardware and applications utilized by JetBlue.

    Essential Responsibilities

    • Provides support for all JetBlue hardware/applications including telephony and mobile devices
    • Provides excellent onsite and remote support Customer Service for JetBlue Crewmembers
    • Coordinates resolution of incidents/requests from beginning to end with internal and external resources.
    • Monitors and supports systems
    • Maintains and supports user access
    • Facilitates software package rollouts and maintenance
    • Collaborates with all Information Technology (IT) disciplines
    • Works to achieve first-touch resolution with all issues
    • Maintains documentation of requests per JetBlue standards
    • Maintains and updates knowledge base documentation with most relevant information
    • Coordinates response for major incidents and outages
    • Other duties as assigned

    Minimum Experience and Qualifications

    • High School Diploma or General Education Development (GED) Diploma
    • One (1) year of customer service experience
    • Strong interpersonal, written and verbal communication skills
    • Ability to be flexible, multi-task and meet deadlines
    • Strong attention to detail
    • Ability to work independently and in a team environment
    • Available for occasional travel (50%)
    • In possession of valid travel documents with the ability to travel in and out of the United States
    • Pass a pre-employment drug test
    • Legally eligible to work in the country in which the position is located
    • Authorization to work in the US is required. This position is not eligible for visa sponsorship

    Preferred Experience and Qualifications

    • Bachelor's Degree
    • Experience supporting latest operating systems
    • Experience implementing and supporting applications
    • Knowledge of Exchange and Office Suite
    • Knowledge of LAN environment using TCP/IP, DHCP, DNS
    • Knowledge of mobile devices
    • One (1) years' experience in IT hardware and application support
    • One (1) years' experience in a call center environment
    • Experience using desktop deployment packages
    • Certifications (Microsoft, Networking, programming languages)
    • Knowledge of Microsoft desktop and server products
    • Knowledge of telephony, messaging and infrastructure (VOIP and POTS)

    Crewmember Expectations:

    • Regular attendance and punctuality
    • Potential need to work flexible hours and be available to respond on short-notice
    • Able to maintain a professional appearance
    • When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
    • Organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion, and Fun
    • Promote JetBlue's #1 value of safety as a Safety Ambassador, supporting JetBlue's Safety Management System (SMS) components, Safety Policy and behavioral standards
    • Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue's confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))

    Equipment:

    • Computer and other office equipment

    Work Environment:

    • Traditional office environment
    • Airport environment

    Physical Effort: 

    • Moderate physical activity required by handling objects up to 50 pounds occasionally and/or up to 20 pounds frequently. (Medium)

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