20 Jetblue Information Technology Jobs Hiring Near You

Job Summary:
JetBlue is a major airline that focuses on operational excellence and system efficiency. The Senior Analyst, Operations Strategy & Air Traffic Management, will provide operational support to enhance decision-making and continuous improvement initiatives within the System Operations Center, specializing in Air Traffic Management.
Responsibilities:
• Analyze JetBlue's operational performance and assess constraints that impact efficiency.
• Drive the development and adoption of capabilities, dashboards, and decision-support tools to enhance operational efficiency in the SOC and the broader JetBlue operation.
• Partner with and liaise between operating groups to align tactical execution and strategic objectives.
• Act as a key liaison between operational teams and data experts, applying a holistic view to develop and implement policies, strategies, processes, and technologies that address large-scale challenges while aligning with operational reliability and efficiency goals.
• Support strategic planning for JetBlue's operational reliability across multiple teams, focusing on the SOC and ATM impacts.
• Conduct reviews and analyses to support SOC and ATM considerations and risks, building a smarter and more resilient schedule.
• Support SOC Weekly Operations Reviews and continuous improvement efforts, focusing on NAS operations.
• Provide subject matter expertise in operational data, partnering with SOC, Enterprise Planning, IT Products, IT Data, and other stakeholders to ingest and develop insights and support data-driven decision-making from various data sources, including FAA ATO Data and other ATM-related sources.
• Offer expert guidance in addressing ATM challenges, leveraging data to develop operational strategies that enhance resiliency and reliability in the evolving NAS.
• Act as JetBlue’s primary participant in the FAA Air Traffic Organization (ATO) Continuous Improvement Process, supporting and steering the joint data-driven review of NAS performance.
• Represent JetBlue in collaborative, operational, and informational forums and work groups with the FAA and industry, leveraging data and ATM expertise.
• Build and maintain strong relationships with industry and FAA stakeholders while advancing JetBlue’s interests.
• Other duties as assigned.
Qualifications:
Required:
• Bachelor’s degree in aviation, mathematics, operations research, computer science, engineering, or a related field OR demonstrated capability to perform job responsibilities with a combination of a High School Diploma/GED and at least four (4) years of previous related work experience.
• Three (3) years of analytical experience in aviation, engineering, or a related field.
• Strong quantitative and analytical skills.
• Proficiency in database querying (e.g., SQL), high-level programming languages (such as Python or R), statistical modeling, and data visualization tools (e.g., Tableau).
• Familiarity with FAA systems (e.g., TFMS, TBFM, TFDM, SWIM) and NAS-wide metrics.
• Familiarity with ATM tools and programs (e.g., Aerobahn, Passur, FSM, ESM, SlickOR, Vianair).
• Experience communicating with senior leadership.
• Proficiency in Microsoft Excel and PowerPoint.
• Ability to work under pressure in a fast-paced, deadline-driven environment.
• Strong written and verbal communication skills.
• Ability to communicate technical issues assertively and tactfully.
• Excellent multitasking skills.
• Availability for occasional overnight travel (20%).
• Must pass a pre-employment drug test.
• Must be legally eligible to work in the country where the position is located.
• Authorization to work in the U.S. is required; this position is not eligible for visa sponsorship.
Preferred:
• Four (4) years of work experience in aviation or a related field, with progressive responsibility in operational strategy or decision support.
• Two (2) years of work experience at an airline in System Operations, Operations, Network, Enterprise Planning, or a related cross-functional role.
• Strong airline business acumen, including a deep understanding of airline operations, network planning, and strategic decision-making.
• Knowledge and/or experience with best practices across the airline industry.
• Master’s degree in aviation, mathematics, operations research, computer science, engineering, or a related field.
• Demonstrable working knowledge of NAS operations and the FAA Air Traffic Organization (ATO).
• Experience in policy development and technology implementation.
• Knowledge of collaborative decision-making practices and airline operations.
• ATP or Dispatch Certificate
Company:
JetBlue — New York's Hometown Airline — was born at JFK in 1999 with the mission of bringing humanity back to air travel, and is now a leading carrier in NYC, Boston, Fort Lauderdale, Orlando, and San Juan. Founded in 1998, the company is headquartered in Long Island City, USA, with a team of 10001+ employees. The company is currently Late Stage.