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Gate Agent Jobs in Raleigh, NC (NOW HIRING)

IQVIA

Senior AI Scientist

Durham, NC · Remote

$88K - $120K/yr

Measurable improvements in LLM reliability and agent performance * Defined quality gates to support production-ready AI deployment decisions * Strong alignment between AI model performance and ...

IQVIA

Senior AI Scientist

Durham, NC · Remote

$88K - $120K/yr

Measurable improvements in LLM reliability and agent performance * Defined quality gates to support production-ready AI deployment decisions * Strong alignment between AI model performance and ...

IQVIA, Inc.

Senior AI Scientist

Durham, NC · On-site

$88K - $120K/yr

Measurable improvements in LLM reliability and agent performance * Defined quality gates to support production-ready AI deployment decisions * Strong alignment between AI model performance and ...

Zoom Corporation

Applied AI Engineers

Raleigh, NC

$271K/yr

About the Team We deploy Zoom Virtual Agent into live customer environments. Our team bridges Sales ... gates. * Capturing product gaps and contributing structured feedback to Engineering, generalising ...

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All JobsGate Agent JobsGate Agent Jobs in Raleigh, NC

Gate Agent information

See Raleigh, NC salary details

$15

$17

$19

How much do gate agent jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for gate agent in Raleigh, NC is $17.47, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $19.38 per hour, depending on experience, location, and employer.

What is the difference between Gate Agent vs Ticket Agent?

AspectGate AgentTicket Agent
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentAirport gate area, assisting passengers boarding flightsTicket counters, assisting with ticketing and check-in
Employer & IndustryAirlines, airports

Both Gate Agents and Ticket Agents require similar credentials and work in airport environments. Gate Agents focus on boarding passengers at the gate, while Ticket Agents handle ticketing and check-in processes. Understanding these roles helps travelers and job seekers distinguish their responsibilities within the airline industry.

What are some common challenges Gate Agents face during peak travel times, and how can they effectively manage them?

Gate Agents often experience increased stress during peak travel periods due to high passenger volumes, tight flight schedules, and unexpected delays. Managing long lines, addressing passenger concerns, and ensuring timely boarding are frequent challenges. Effective Gate Agents rely on strong communication, quick problem-solving, and teamwork with flight crews and ground staff to keep operations smooth. Staying organized and maintaining a calm, customer-focused demeanor can greatly help in handling these high-pressure situations.

What are gate agents?

Gate agents are airline employees responsible for managing the boarding and departure process for flights at airport gates. They check passengers' boarding passes, assist with seat assignments, handle standby lists, and make announcements about flights. Gate agents also coordinate with flight crews and ground staff to ensure on-time departures and address passengers' questions or concerns. Their role is essential for maintaining efficient and safe boarding procedures and ensuring a positive travel experience.

What are the key skills and qualifications needed to thrive as a Gate Agent, and why are they important?

To thrive as a Gate Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with airline reservation systems, boarding software, and communication devices is important for daily operations. Outstanding interpersonal skills, problem-solving abilities, and the capacity to remain calm under pressure help Gate Agents excel in assisting passengers and handling disruptions. These skills ensure smooth boarding processes, positive passenger experiences, and efficient resolution of travel challenges.

What Is a Gate Agent?

A gate agent works at the boarding gates of an airport. As a gate agent, you most likely work for a single airline and move to various gates as needed. Your job duties include checking boarding passes, assisting passengers onto flights, upgrading seats, accommodating tardy passengers, and other similar duties. Many gate agents double as airline customer service agents. You take on additional tasks like talking to customers on the phone, staffing the airline’s ticketing desk, and checking baggage. You are a public representative of your airline, so a friendly and professional demeanor is a must.

More about Gate Agent jobs
What are the most commonly searched types of Gate Agent jobs in Raleigh, NC? The most popular types of Gate Agent jobs in Raleigh, NC are:
What are popular job titles related to Gate Agent jobs in Raleigh, NC? For Gate Agent jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Gate Agent jobs in Raleigh, NC look for? The top searched job categories for Gate Agent jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Gate Agent jobs? Cities near Raleigh, NC with the most Gate Agent job openings:
Gate Agent jobs near you
Infographic showing various Gate Agent job openings in Raleigh, NC as of June 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 83% In-person, and 17% Remote job distribution, with an average salary of $36,331 per year, or $17.5 per hour.
Airline Ramp Agent, RDU

Airline Ramp Agent, RDU

TREGO DUGAN AVIATION OF GRAND ISLAND INC

Morrisville, NC • On-site

$16.50/hr

Full-time

Posted 11 days ago

Trego-Dugan Aviation rating

6.5

Company rating: 6.5 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

28th of 52 rated aviation services

Job description


Must be able to work a flexible schedule, including nights, weekends, and holidays. Hours will vary based on flight schedules.

The number of weekly hours may increase or decrease due to seasonal flight changes.

Ramp Operations Agent

General Purpose of Job:

The Ramp Operations Agent is responsible for the handling of customer luggage, including loading and unloading baggage on and off the aircraft, marshaling in and pushing back the aircraft, operation of ground service equipment (GSE), meeting arriving flights and servicing departing flights, assisting customers with special needs, assisting customer service agents, as needed, and any other assigned duties.

Essential Duties and Responsibilities:

  • Perform related duties as assigned or as the situation dictates, i.e., ramp, commissary, and aircraft cleaning activities.
  • Move luggage and cargo of various weights and dimensions to and from aircraft and the airport luggage receiving area.
  • Load and unload baggage, luggage, and comail.
  • Operate ground equipment, including tugs and belt loaders.
  • Marshal aircraft to and from gates.
  • Provide proper handling of baggage requiring special care.
  • Service aircraft lavatories.
  • Perform aircraft interior cleaning.
  • Responsible for aircraft security searches and commissary security searches.
  • Ensure ramp areas are safe and free of FOD and that all ground equipment is maintained correctly.
  • Follow safety regulations which include the proper use of ground equipment and wearing proper safety items.
  • Able to communicate using a two-way radio.
  • Must be at least 18 years old.
  • Able to read and write English.
  • Complete all required training.
  • Only complete tasks for which you are fully trained.
  • Report any safety hazard or incident immediately.

Physical Demands:

Must be able to work in a high-pressure environment. Must be able to carry 70-pound suitcase from the floor to 18 inches and carry 70-pound suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to perform the essential functions of the position safely.

Work Environment:

Airport environment: Indoors and Outdoors. Extreme outdoor conditions where extreme temperature ranges may be encountered.


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