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Gate Agent Jobs in Raleigh, NC (NOW HIRING)

Accenture

Applied AI Engineer, Founding Team

Raleigh, NC · On-site

$73K - $218K/yr

Serve as an Anthropic / AI coding agent SMEacross internal teams and client-facing engagements ... Experience designing evaluation frameworks or quality gates for AI system output * Proven ability ...

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Gate Agent information

See Raleigh, NC salary details

$15

$17

$19

How much do gate agent jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for gate agent in Raleigh, NC is $17.47, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $19.38 per hour, depending on experience, location, and employer.

What is the difference between Gate Agent vs Ticket Agent?

AspectGate AgentTicket Agent
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentAirport gate area, assisting passengers boarding flightsTicket counters, assisting with ticketing and check-in
Employer & IndustryAirlines, airports

Both Gate Agents and Ticket Agents require similar credentials and work in airport environments. Gate Agents focus on boarding passengers at the gate, while Ticket Agents handle ticketing and check-in processes. Understanding these roles helps travelers and job seekers distinguish their responsibilities within the airline industry.

What are some common challenges gate agents face during peak travel times, and how can they effectively manage them?

Gate Agents often experience increased stress during peak travel periods due to high passenger volumes, tight flight schedules, and unexpected delays. Managing long lines, addressing passenger concerns, and ensuring timely boarding are frequent challenges. Effective Gate Agents rely on strong communication, quick problem-solving, and teamwork with flight crews and ground staff to keep operations smooth. Staying organized and maintaining a calm, customer-focused demeanor can greatly help in handling these high-pressure situations.

What are the key skills and qualifications needed to thrive as a gate agent, and why are they important?

To thrive as a Gate Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with airline reservation systems, boarding software, and communication devices is important for daily operations. Outstanding interpersonal skills, problem-solving abilities, and the capacity to remain calm under pressure help Gate Agents excel in assisting passengers and handling disruptions. These skills ensure smooth boarding processes, positive passenger experiences, and efficient resolution of travel challenges.

What can a gate agent do?

A gate agent is responsible for checking passengers in, issuing boarding passes, and managing boarding procedures at the gate. They also handle flight updates, assist with passenger inquiries, and coordinate with flight crews to ensure smooth boarding and departure processes.

How hard is it to become a gate agent?

Becoming a gate agent typically requires a high school diploma or equivalent, customer service experience, and good communication skills. Employers often look for the ability to handle stressful situations, operate airline or airport systems, and work flexible hours, including weekends and holidays. Training is usually provided on the job, and some positions may require certification in security or safety procedures.

What is a gate agent?

A gate agent works at the boarding gates of an airport. As a gate agent, you most likely work for a single airline and move to various gates as needed. Your job duties include checking boarding passes, assisting passengers onto flights, upgrading seats, accommodating tardy passengers, and other similar duties. Many gate agents double as airline customer service agents. You take on additional tasks like talking to customers on the phone, staffing the airline’s ticketing desk, and checking baggage. You are a public representative of your airline, so a friendly and professional demeanor is a must.

How much money do gate agents make?

Gate agents typically earn an average hourly wage of around $12 to $20, which can translate to approximately $25,000 to $42,000 annually for full-time positions. Salaries vary based on experience, airline, location, and whether the role includes benefits or overtime opportunities.
More about Gate Agent jobs
What are the most commonly searched types of Gate Agent jobs in Raleigh, NC? The most popular types of Gate Agent jobs in Raleigh, NC are:
What are popular job titles related to Gate Agent jobs in Raleigh, NC? For Gate Agent jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Gate Agent jobs in Raleigh, NC look for? The top searched job categories for Gate Agent jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Gate Agent jobs? Cities near Raleigh, NC with the most Gate Agent job openings:
Gate Agent jobs near you
Infographic showing various Gate Agent job openings in Raleigh, NC as of August 2026, with employment types broken down into 70% Full Time, 20% Part Time, and 10% Contract. Highlights an 90% In-person, and 10% Remote job distribution, with an average salary of $36,331 per year, or $17.5 per hour.

Agentic AI and Data Science Engineering Delivery Manager

Deloitte

Raleigh, NC • On-site

Other

Re-posted 12 days ago

Deloitte rating

8.2

Company rating: 8.2 out of 10

Based on 92 frontline employees who took The Breakroom Quiz

45th of 150 rated financial services

Job description

Our Deloitte AI & Engineering team to transform technology platforms, drive innovation, and help make a significant impact on our clients' success. You'll work alongside talented professionals reimagining and reengineering operations and processes that are critical to businesses. Your contributions can help clients improve financial performance, accelerate new digital ventures, and fuel growth through innovation.

Work You'll Do

As an Agentic Engineering Manager, you will operate as a value-stream leader who ensures business value flows from ideation to customer delivery by orchestrating work intake, assignments, quality oversight, and completeness verification across AI agent teams. Focus is on stakeholder outcomes, coordination, and ensuring "done" truly means done.

Additionally, you will:

  • Orchestrate work intake, prioritization, and assignment across the value stream
  • Lead stakeholder management, translating business needs into clear acceptance criteria for agent teams
  • Provide quality oversight and completeness verification-ensuring "done" truly means done
  • Set guardrails, define constraints, and establish risk controls for agent-driven delivery
  • Coordinate dependencies across teams and manage delivery rhythm (planning, reviews, escalations)
  • Guide Analyst and Architect agent teams on requirements, user stories, and technical direction
  • Monitor delivery health and intervene when agent workflows stall or produce off-target results

A successful candidate would possess these skills:

  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationships
  • Ability to lead projects or workstreams
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Strong interpersonal skills and professional demeanor
  • Ability to meet deadlines
  • Ability to mentor and provide clear guidance to others

The Team

Deloitte's Government & Public Services (GPS) practice - our people, ideas, technology and outcomes - is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

Our AI & Data offering provides a full spectrum of solutions for designing, developing, and operating cutting-edge Data and AI platforms, products, insights, and services. Our offerings help clients innovate, enhance and operate their data, AI, and analytics capabilities, ensuring they can mature and scale effectively.

Qualifications

Required: 

  • Bachelor's degree in Computer Science, Data Science or Engineering.
  • 5+ years of experience in delivery leadership, product management, or program management roles
  • 5+ years of experience defining acceptance criteria, quality standards, and release readiness gates 5+ years of Agile & Lean practices experience, including sprint planning, backlog refinement, retrospectives, continuous improvement
  • 2+ years of experience with AI-assisted development tools and their capabilities/limitations
  • Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve
  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
  • Must be able to obtain and maintain the required clearance for this role 

Preferred: 

  • Stakeholder management skills with ability to balance competing priorities
  • Strong facilitation and communication skills for planning sessions, reviews, and escalations
  • Track record of improving delivery flow, reducing bottlenecks, or optimizing team processes 

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $93,200 to $155,400.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Qualifications:

Our Deloitte AI & Engineering team to transform technology platforms, drive innovation, and help make a significant impact on our clients' success. You'll work alongside talented professionals reimagining and reengineering operations and processes that are critical to businesses. Your contributions can help clients improve financial performance, accelerate new digital ventures, and fuel growth through innovation.

Work You'll Do

As an Agentic Engineering Manager, you will operate as a value-stream leader who ensures business value flows from ideation to customer delivery by orchestrating work intake, assignments, quality oversight, and completeness verification across AI agent teams. Focus is on stakeholder outcomes, coordination, and ensuring "done" truly means done.

Additionally, you will:

  • Orchestrate work intake, prioritization, and assignment across the value stream
  • Lead stakeholder management, translating business needs into clear acceptance criteria for agent teams
  • Provide quality oversight and completeness verification-ensuring "done" truly means done
  • Set guardrails, define constraints, and establish risk controls for agent-driven delivery
  • Coordinate dependencies across teams and manage delivery rhythm (planning, reviews, escalations)
  • Guide Analyst and Architect agent teams on requirements, user stories, and technical direction
  • Monitor delivery health and intervene when agent workflows stall or produce off-target results

A successful candidate would possess these skills:

  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationships
  • Ability to lead projects or workstreams
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Strong interpersonal skills and professional demeanor
  • Ability to meet deadlines
  • Ability to mentor and provide clear guidance to others

The Team

Deloitte's Government & Public Services (GPS) practice - our people, ideas, technology and outcomes - is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

Our AI & Data offering provides a full spectrum of solutions for designing, developing, and operating cutting-edge Data and AI platforms, products, insights, and services. Our offerings help clients innovate, enhance and operate their data, AI, and analytics capabilities, ensuring they can mature and scale effectively.

Qualifications

Required: 

  • Bachelor's degree in Computer Science, Data Science or Engineering.
  • 5+ years of experience in delivery leadership, product management, or program management roles
  • 5+ years of experience defining acceptance criteria, quality standards, and release readiness gates 5+ years of Agile & Lean practices experience, including sprint planning, backlog refinement, retrospectives, continuous improvement
  • 2+ years of experience with AI-assisted development tools and their capabilities/limitations
  • Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve
  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
  • Must be able to obtain and maintain the required clearance for this role 

Preferred: 

  • Stakeholder management skills with ability to balance competing priorities
  • Strong facilitation and communication skills for planning sessions, reviews, and escalations
  • Track record of improving delivery flow, reducing bottlenecks, or optimizing team processes 

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $93,200 to $155,400.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Education:Bachelor's DegreeEmployment Type:

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