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Gate Agent Jobs in Raleigh, NC (NOW HIRING)

The role designs and operationalizes policy driven and agent driven execution models, leveraging ... approval gates, and evidence collection are eliminated or materially reduced Non-compliant ...

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Gate Agent information

See Raleigh, NC salary details

$15

$17

$19

How much do gate agent jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for gate agent in Raleigh, NC is $17.47, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $19.38 per hour, depending on experience, location, and employer.

What is the difference between Gate Agent vs Ticket Agent?

AspectGate AgentTicket Agent
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentAirport gate area, assisting passengers boarding flightsTicket counters, assisting with ticketing and check-in
Employer & IndustryAirlines, airports

Both Gate Agents and Ticket Agents require similar credentials and work in airport environments. Gate Agents focus on boarding passengers at the gate, while Ticket Agents handle ticketing and check-in processes. Understanding these roles helps travelers and job seekers distinguish their responsibilities within the airline industry.

What are some common challenges Gate Agents face during peak travel times, and how can they effectively manage them?

Gate Agents often experience increased stress during peak travel periods due to high passenger volumes, tight flight schedules, and unexpected delays. Managing long lines, addressing passenger concerns, and ensuring timely boarding are frequent challenges. Effective Gate Agents rely on strong communication, quick problem-solving, and teamwork with flight crews and ground staff to keep operations smooth. Staying organized and maintaining a calm, customer-focused demeanor can greatly help in handling these high-pressure situations.

What are gate agents?

Gate agents are airline employees responsible for managing the boarding and departure process for flights at airport gates. They check passengers' boarding passes, assist with seat assignments, handle standby lists, and make announcements about flights. Gate agents also coordinate with flight crews and ground staff to ensure on-time departures and address passengers' questions or concerns. Their role is essential for maintaining efficient and safe boarding procedures and ensuring a positive travel experience.

What are the key skills and qualifications needed to thrive as a Gate Agent, and why are they important?

To thrive as a Gate Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with airline reservation systems, boarding software, and communication devices is important for daily operations. Outstanding interpersonal skills, problem-solving abilities, and the capacity to remain calm under pressure help Gate Agents excel in assisting passengers and handling disruptions. These skills ensure smooth boarding processes, positive passenger experiences, and efficient resolution of travel challenges.

What jobs make $3,000 a day?

High-paying jobs that can earn $3,000 or more per day include roles such as airline gate agents working in high-volume airports, especially those with overtime or premium shifts, as well as certain executive, sales, or consulting positions. These roles often require specialized skills, experience, or certifications and may involve irregular hours or high responsibility levels.

What do gate agents do?

Gate agents are airline employees responsible for coordinating boarding processes, checking passengers in, verifying tickets, and assisting with boarding procedures at the gate. They also handle customer service issues, manage boarding announcements, and ensure compliance with safety regulations, often using airline-specific computer systems. Strong communication skills and attention to detail are essential for this role.

How do I become a gate agent?

To become a gate agent, candidates typically need a high school diploma or equivalent, strong customer service skills, and the ability to handle stressful situations. Prior experience in customer service or airline operations can be beneficial, and some employers may require certification in safety or security procedures. Training is usually provided on the job, and the role often requires working flexible hours, including nights and weekends.

What Is a Gate Agent?

A gate agent works at the boarding gates of an airport. As a gate agent, you most likely work for a single airline and move to various gates as needed. Your job duties include checking boarding passes, assisting passengers onto flights, upgrading seats, accommodating tardy passengers, and other similar duties. Many gate agents double as airline customer service agents. You take on additional tasks like talking to customers on the phone, staffing the airline’s ticketing desk, and checking baggage. You are a public representative of your airline, so a friendly and professional demeanor is a must.

How much money do gate agents make?

Gate agents typically earn an average hourly wage between $12 and $20, which can translate to annual salaries of approximately $25,000 to $42,000 for full-time employees. Salaries vary based on experience, airline, location, and whether they work full-time or part-time, often with additional benefits such as travel privileges and flexible schedules.
What are the most commonly searched types of Gate Agent jobs in Raleigh, NC? The most popular types of Gate Agent jobs in Raleigh, NC are:
What are popular job titles related to Gate Agent jobs in Raleigh, NC? For Gate Agent jobs in Raleigh, NC, the most frequently searched job titles are:
What cities near Raleigh, NC are hiring for Gate Agent jobs? Cities near Raleigh, NC with the most Gate Agent job openings:
Lead Software Engineer

Lead Software Engineer

Truist

Raleigh, NC

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday


Truist rating

8.0

Company rating: 8.0 out of 10

Based on 116 frontline employees who took The Breakroom Quiz

58th of 149 rated banks


Job description

The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.

Need Help?

If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).

Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)Please review the following job description:The Lead Software Engineer is a senior, hands-on engineering role responsible for designing, building, and operating enterprise platforms that enable software delivery to produce reliable, secure, and compliant outcomes at scale. This role operates with full domain expertise across the software delivery ecosystem and is accountable for implementing systems that embed quality, testing, and control outcomes directly into execution, eliminating reliance on manual processes, approvals, or after the fact validation.
This position is explicitly a hands-on keyboard engineering role, not a people management role, with direct responsibility for writing code, building platform capabilities, and integrating systems that enforce delivery behaviors. The Lead Software Engineer defines and implements platform capabilities that standardize, automate, and enforce critical outcomes across the portfolio, enabling order of magnitude improvements in delivery speed, quality, and operational efficiency.
The role designs and operationalizes policy driven and agent driven execution models, leveraging policy as code frameworks such as Open Policy Agent (OPA), observability systems, and Generative and Agentic AI capabilities to create intelligent, self-enforcing platforms. These platforms ensure that all applications and pipelines operate within defined guardrails and produce consistent, auditable, and machine-readable evidence as a byproduct of execution.
Acting as a technical authority across engineering, product, and control partners, this role drives platform strategy through direct implementation, builds self service capabilities that scale without central intervention, and ensures enterprise platforms deliver exponential impact without increasing operational friction. The outcome is a system where correct behavior is enforced by design, enabling delivery teams to move faster while maintaining reliability, transparency, and compliance.
*****For this opportunity: Truist will not sponsor an applicant for work visa status or employment authorization, nor will we offer any immigration-related support for this position (including, but not limited to H-1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN-1 or TN-2, E-3, O-1, or future sponsorship for U.S. lawful permanent residence status.)******

*****Position has in office expectations 5 days per week. Role is NOT remote.*** To be located in our Charlotte, NC, Greensboro, NC or Raleigh, NC offices.*****

Lead Software Engineer, Expected Outcomes:

1. SDLC control system enforces by default

All onboarded applications execute within a platform enforced system where quality, testing, and compliance outcomes are produced automatically

Manual validation, approval gates, and evidence collection are eliminated or materially reduced

Non-compliant execution is prevented or automatically remediated through policy enforcement

2. Evidence is generated automatically and audit ready

All testing, control validation, and pipeline activity produces structured, immutable, machine-readable evidence

Evidence is audit ready at creation with no manual reconciliation or post processing

Full traceability exists from code change to execution to control validation to produced evidence

3. Policy as code is embedded and enforceable at scale

Enterprise policies are implemented as code and executed directly within the platform

Policy decisions are consistent and deterministic across all pipelines

Violations trigger automated enforcement actions, not advisory signals

4. Self-service platform drives scaled adoption and acceleration

Teams onboard and execute through fully self-service mechanisms with no ticket gating

Platform guardrails enforce correct behavior independent of team maturity

Delivery speed, cycle time, and validation throughput improve materially through automation and removal of human bottlenecks

5. Platform operates as an intelligent, integrated system

CI/CD, testing, security, and compliance capabilities operate as a single cohesive platform with standardized execution patterns

Observability provides real time visibility into execution, failures, and control violations with immediate action

Human effort is reserved for exception handling and risk decisions, all repetitive execution is automated or AI assisted

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Implements software architecture and engineering approaches for complex, high impact initiatives that support strategic goals set by executives and senior leadership, and establishes technical plans for the area of responsibility.
2. Adopts, refines, and promotes advanced software engineering standards, practices, and governance mechanisms within the domain, enabling multiple teams to improve quality, reliability, and delivery outcomes.
3. Partners with senior technology leadership, product, and architecture teams to shape technology strategy for the domain, providing deep technical insight and proposing solution patterns that influence roadmaps and priorities.
4. Leads the end-to-end technical design and implementation of scalable, secure, and highly available software solutions, delivering reference implementations that inform new products and platforms.
5. Resolves complex technical issues in the area of responsibility, designing innovative architectures and performance, reliability, and scalability improvements that advance business objectives.
6. Provides technical leadership, guidance, coaching, and training to engineers across teams, raising the technical bar through reviews, design sessions, and knowledge sharing activities.
7. Evaluates emerging technologies and research relevant to the domain, building prototypes and solution concepts that provide measurable input into new products, features, or capabilities.
8. Contributes directly to long-term technical plans for the area of responsibility through well reasoned recommendations, design proposals, and implementation experience.
9. Leads large, complex projects and processes, coordinating technical work across multiple teams to ensure cohesive, high-quality outcomes.
10. Works independently with substantial autonomy, demonstrating technical innovation while balancing risk, and making engineering decisions that meaningfully impact results for the division.

Qualifications
Required Qualifications
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor's degree in Computer Science, Software Engineering, or related field.
2. Minimum of 10 years of professional experience in software development.
3. Deep knowledge of multiple programming languages, software architecture, and design principles.
4. Deep understanding of software development lifecycle, testing, deployment, and security practices.

Preferred Technical Skills:

1. Full domain DevSecOps and Automation expertise across CI/CD, GitLab, YAML, Ansible, scripting, and infrastructure as code
2. Strong on-prem and cloud platform engineering experience, VM based, serverless AWS and container ecosystems
3. Ability to build and operate automated delivery platforms that enforce quality, security, and compliance by design
4. Experience with policy as code frameworks such as OPA and automated enforcement models
5. Deep understanding of observability, telemetry, and using runtime signals to validate system behavior
6. Proven ability to design and produce machine readable, audit ready evidence from pipeline and runtime execution
7. Strong software engineering skills, building scalable services, APIs, and system integrations
8. Experience integrating across complex enterprise platforms including non-cloud systems
9. Hands on experience with event driven automation and self-service platform design
10. Familiarity with Agentic AI and applying agent-based execution models within the SDLC
11. Demonstrated ability to operate with full domain expertise (FDE), designing and delivering end to end solutions that materially accelerate outcomes, driving order of magnitude improvements in delivery speed, quality, and efficiency

Preferred Qualifications

1. Deep platform engineering experience designing, building, and operating large scale enterprise platforms that span software delivery, testing, compliance, and control systems across diverse application portfolios

2. Expertise across the full software delivery lifecycle including infrastructure as code, source control, build orchestration, artifact management, automated testing, security scanning, and deployment strategies

3. Proven ability to write production grade code and directly implement platform capabilities, integrations, and automation systems, not just design or oversee them

4. Demonstrated experience implementing policy as code frameworks, including Open Policy Agent (OPA), to enforce reliability, security, and compliance requirements at scale

5. Experience designing systems that produce structured, immutable, and audit ready evidence as a direct output of execution rather than manual collection or post processing

6. Strong experience with automation first architecture, eliminating manual testing, validation, and approval patterns in favor of system enforced outcomes

7. Deep knowledge of observability and telemetry practices, including logging, monitoring, tracing, and performance validation, enabling real time enforcement, traceability, and system level visibility

8. Demonstrated experience applying Generative AI and Agentic AI patterns to software delivery systems, including intelligent automation, autonomous execution, and decision augmentation

9. Ability to design and scale agent driven and policy driven execution models that materially reduce human intervention and accelerate delivery

10. Experience building platforms that enable order of magnitude improvements (10x to 100x) in delivery speed, quality, and operational efficiency across large enterprise portfolios

11. Ability to define and enforce platform guardrails and standards that are consumable through self-service onboarding and require minimal centralized support

12. Experience evaluating, selecting, and integrating enterprise tooling ecosystems to ensure interoperability, consistency, and scalability across platforms

13. Demonstrated ability to operate as a technical authority across complex, cross functional systems, influencing engineering and product direction through direct implementation and system design

14. Experience designing and operating platforms that support autonomous or semi-autonomous delivery workflows, reducing dependency on manual orchestration and human decision points

15. Strong understanding of secure and compliant system design principles, with the ability to embed enforcement directly into platform execution rather than relying on downstream controls

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position.Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

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About Truist

Sourced by ZipRecruiter

Truist is combining distinctive personal service with investments in innovation to create transformational client experiences. We believe the unique blend of human touch and innovative technology will set us apart, instill confidence, and build deeper levels of trust with our clients

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

Year founded

2019