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Gate Agent Jobs (NOW HIRING)

Prolog

Gate Agent - Part Time

Baltimore, MD · On-site

Gate Agent With ProLog, Inc. As a Gate Agent with ProLog, Inc., you will play a vital role in providing Air Mobility Command (AMC) Gateway Passenger Services. Supporting the Defense Transportation ...

Prolog Inc.

Gate Agent - Part Time

Baltimore, MD · On-site

$20.91/hr

As a Gate Agent with ProLog, Inc., you will play a vital role in providing Air Mobility Command (AMC) Gateway Passenger Services. Supporting the Defense Transportation System (DTS) at Baltimore ...

THE SANDERLING CLUB INC

Security Gate Agent

Sarasota, FL · On-site

$16.75 - $22/hr

Security Gate Agent The Sanderling Club is a private gated community on Siesta Key and is seeking a security gate agent (on a per diem basis to start). The gate is manned 24/7. The responsibility of ...

THE SANDERLING CLUB INC

Security Gate Agent

Sarasota, FL · On-site

$16.75 - $22/hr

Security Gate Agent The Sanderling Club is a private gated community on Siesta Key and is seeking a security gate agent (on a per diem basis to start). The gate is manned 24/7. The responsibility of ...

Aaregional

Customer Service Gate Agent

Allentown, PA · On-site

$12/hr

The successful candidate will be able to successfully complete the Gate Agent training course, lift seventy (70) pounds, and work all shifts. This position will report to the General Manager.

FleetLogix, Inc.

Customer Service Gate Agent

Boise, ID · On-site

$18/hr

CUSTOMER SERVICE GATE AGENT Boise, ID FleetLogix is the premier provider of fleet management and transportation services. Our goal is to deliver the highest quality service, safety, and customer ...

FleetLogix

Customer Service Gate Agent

Boise, ID · On-site

$18/hr

CUSTOMER SERVICE GATE AGENT Boise, ID FleetLogix is the premier provider of fleet management and transportation services. Our goal is to deliver the highest quality service, safety, and customer ...

FleetLogix, Inc.

Customer Service Gate Agent

Boise, ID · On-site

$18/hr

CUSTOMER SERVICE GATE AGENT Boise, ID FleetLogix is the premier provider of fleet management and transportation services. Our goal is to deliver the highest quality service, safety, and customer ...

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Gate Agent information

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How much do gate agent jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for gate agent in the United States is $17.97, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $19.95 per hour, depending on experience, location, and employer.

What is a gate agent?

A gate agent works at the boarding gates of an airport. As a gate agent, you most likely work for a single airline and move to various gates as needed. Your job duties include checking boarding passes, assisting passengers onto flights, upgrading seats, accommodating tardy passengers, and other similar duties. Many gate agents double as airline customer service agents. You take on additional tasks like talking to customers on the phone, staffing the airline’s ticketing desk, and checking baggage. You are a public representative of your airline, so a friendly and professional demeanor is a must.

What are the key skills and qualifications needed to thrive as a gate agent, and why are they important?

To thrive as a Gate Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with airline reservation systems, boarding software, and communication devices is important for daily operations. Outstanding interpersonal skills, problem-solving abilities, and the capacity to remain calm under pressure help Gate Agents excel in assisting passengers and handling disruptions. These skills ensure smooth boarding processes, positive passenger experiences, and efficient resolution of travel challenges.

What are some common challenges gate agents face during peak travel times, and how can they effectively manage them?

Gate Agents often experience increased stress during peak travel periods due to high passenger volumes, tight flight schedules, and unexpected delays. Managing long lines, addressing passenger concerns, and ensuring timely boarding are frequent challenges. Effective Gate Agents rely on strong communication, quick problem-solving, and teamwork with flight crews and ground staff to keep operations smooth. Staying organized and maintaining a calm, customer-focused demeanor can greatly help in handling these high-pressure situations.

What is the difference between Gate Agent vs Ticket Agent?

AspectGate AgentTicket Agent
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentAirport gate area, assisting passengers boarding flightsTicket counters, assisting with ticketing and check-in
Employer & IndustryAirlines, airports

Both Gate Agents and Ticket Agents require similar credentials and work in airport environments. Gate Agents focus on boarding passengers at the gate, while Ticket Agents handle ticketing and check-in processes. Understanding these roles helps travelers and job seekers distinguish their responsibilities within the airline industry.

How much money do gate agents make?

Gate agents typically earn an average hourly wage of around $12 to $20, which can translate to approximately $25,000 to $42,000 annually for full-time positions. Salaries vary based on experience, airline, location, and whether the role includes benefits or overtime opportunities.

What can a gate agent do?

A gate agent is responsible for checking passengers in, issuing boarding passes, and managing boarding procedures at the gate. They also handle flight updates, assist with passenger inquiries, and coordinate with airline staff to ensure smooth boarding and departure processes. Strong communication skills and familiarity with airline systems are essential for this role.
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Gate Agent jobs near you
Infographic showing various Gate Agent job openings in the United States as of August 2026, with employment types broken down into 95% Full Time, 3% Part Time, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $37,374 per year, or $18 per hour.

Gate Agent - Part Time

Baltimore, MD • On-site

Prolog
Manufacturing • 201 - 500 employees
Learn more about Prologexternal

Other

Re-posted 12 days ago

Job description

Gate Agent With ProLog, Inc.

As a Gate Agent with ProLog, Inc., you will play a vital role in providing Air Mobility Command (AMC) Gateway Passenger Services. Supporting the Defense Transportation System (DTS) at Baltimore-Washington International Thurgood Marshall (BWI) Airport, you will ensure a seamless, safe, and welcoming travel experience for military personnel and their families.

Key Duties and Responsibilities:
  • Passenger Processing & Boarding: Efficiently process passengers using automated and manual systems. Review military travel orders to determine eligibility, operate terminal security equipment, and manage Space Available/Space Required passenger lists.
  • Baggage & Payment Services: Process, weigh, and correctly tag passenger baggage to ensure compliance with travel limitations. Handle lost and found procedures and collect fees for excess baggage and travel incidentals per AMCI 24-101 Volume 14.
  • Specialized Passenger Care: Deliver dedicated assistance to passengers with physical limitations, families with small children or pets, and unaccompanied minors. Safely escort unaccompanied minors through customs and immigration, managing their custody during delays or mission aborts.
  • Customer Communication: Keep passengers well-informed regarding flight statuses, delays, boarding times, and gate changes via public address systems and visual displays. Conduct safety briefings and distribute delay letters or meal/hotel vouchers during extended delays.
  • Security & Weapons Handling: Maintain continuous surveillance of checked weapons from check-in until aircraft loading. Verify privately-owned weapons against customs documents, ensuring nomenclature and serial numbers match accurately.
  • Terminal & Aircraft Operations: Perform post-boarding and post-deplaning walkthroughs of departure gates, jetways, and aircraft to ensure no passengers or items are left behind. Inspect baggage claim areas for unattended luggage and monitor terminal cleanliness to ensure safety standards are met.
  • VIP & Transport Services: Coordinate with the Protocol office to process Distinguished Visitors (DVs). Transport passengers, aircrew, and company employees as needed.
  • Records & Data Management: Maintain accurate flight and passenger records in the Global Air Transportation Execution System (GATES). Compile quality control reports, reconcile movement records, forward mission documentation to HQ AMC, and promptly resolve transportation or database irregularities.
Required Experience & Qualifications:
  • High School Diploma or equivalent.
  • Fluency in reading and writing English.
  • Proficiency in operating computers and web-based applications, specifically GATES (or the ability to learn required systems).
  • Must possess or acquire working knowledge of hazardous materials, dangerous goods, and prohibitive items regulations (AMCI 24-101, Volume 14).
  • Preferred: Prior experience as a gate agent, working in customer service, or handling and accounting for cash transactions.
Physical Demands:
  • Ability to perform normal physical functions, including frequent bending, reaching, and climbing.
  • Ability to frequently lift and carry items weighing up to 70 pounds, and occasionally lift heavier items with the assistance of other workers.
Required Security Clearance Eligibility:
  • Must be able to successfully complete a Tier 1 Investigation (favorable background check) to obtain and maintain a Common Access Card (CAC) with the Department of Defense.
  • Highly Preferred: Candidates who already possess a previously completed favorable investigation or active clearance.

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