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Gate Agent Jobs in Indiana (NOW HIRING)

Worldwide Flight Services

$13.50 - $17/hr

Job Summary As an Agent, Passenger Service, you will be responsible for providing a wide range of ... boarding gates, including checking ticket validity and processing boarding procedures. * Manage ...

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Unifi

Airport Customer Service Agent PT - EVV

Evansville, IN · On-site

$14.75 - $19.75/hr

Airport Customer Service Agent PT Unifi has decades of experience in the aviation services industry ... gate-checked bags are made available for loading upon departure and delivery to passengers upon ...

Unifi

Airport Ramp Agent -SBN

South Bend, IN · On-site

$15.25 - $18.50/hr

General information Job Title Airport Ramp Agent -SBN Date Tuesday, July 21, 2026 Entity Unifi ... Responsible for marshalling aircraft in and out of gate, loading, unloading and sorting baggage.

Unifi

Airport Ramp Agent - FWA

Fort Wayne, IN · On-site

$15.25 - $18.75/hr

General information Job Title Airport Ramp Agent - FWA Date Sunday, August 23, 2026 Entity Unifi ... Responsible for marshalling aircraft in and out of gate, loading, unloading and sorting baggage.

Unifi

Airport Ramp Agent PT - EVV

Evansville, IN · On-site

$14.75 - $18/hr

General information Job Title Airport Ramp Agent PT - EVV Date Wednesday, August 5, 2026 Entity ... Responsible for marshalling aircraft in and out of gate, loading, unloading and sorting baggage.

Unifi

Airport Passenger Service Agent- FWA

Fort Wayne, IN · On-site

$14.75 - $18.75/hr

General information Job Title Airport Passenger Service Agent- FWA Date Thursday, August 6, 2026 ... gate-checked bags are made available for loading upon departure and delivery to passengers upon ...

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All JobsGate Agent JobsGate Agent Jobs in Indiana

Gate Agent information

See Indiana salary details

$15

$17

$18

How much do gate agent jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for gate agent in Indiana is $17.10, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $18.99 per hour, depending on experience, location, and employer.

What is a gate agent?

A gate agent works at the boarding gates of an airport. As a gate agent, you most likely work for a single airline and move to various gates as needed. Your job duties include checking boarding passes, assisting passengers onto flights, upgrading seats, accommodating tardy passengers, and other similar duties. Many gate agents double as airline customer service agents. You take on additional tasks like talking to customers on the phone, staffing the airline’s ticketing desk, and checking baggage. You are a public representative of your airline, so a friendly and professional demeanor is a must.

What are the key skills and qualifications needed to thrive as a gate agent, and why are they important?

To thrive as a Gate Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with airline reservation systems, boarding software, and communication devices is important for daily operations. Outstanding interpersonal skills, problem-solving abilities, and the capacity to remain calm under pressure help Gate Agents excel in assisting passengers and handling disruptions. These skills ensure smooth boarding processes, positive passenger experiences, and efficient resolution of travel challenges.

What are some common challenges gate agents face during peak travel times, and how can they effectively manage them?

Gate Agents often experience increased stress during peak travel periods due to high passenger volumes, tight flight schedules, and unexpected delays. Managing long lines, addressing passenger concerns, and ensuring timely boarding are frequent challenges. Effective Gate Agents rely on strong communication, quick problem-solving, and teamwork with flight crews and ground staff to keep operations smooth. Staying organized and maintaining a calm, customer-focused demeanor can greatly help in handling these high-pressure situations.

What is the difference between Gate Agent vs Ticket Agent?

AspectGate AgentTicket Agent
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentAirport gate area, assisting passengers boarding flightsTicket counters, assisting with ticketing and check-in
Employer & IndustryAirlines, airports

Both Gate Agents and Ticket Agents require similar credentials and work in airport environments. Gate Agents focus on boarding passengers at the gate, while Ticket Agents handle ticketing and check-in processes. Understanding these roles helps travelers and job seekers distinguish their responsibilities within the airline industry.

How much money do gate agents make?

Gate agents typically earn an average hourly wage of around $12 to $20, which can translate to approximately $25,000 to $42,000 annually for full-time positions. Salaries vary based on experience, airline, location, and whether the role includes benefits or overtime opportunities.

What can a gate agent do?

A gate agent is responsible for checking passengers in, issuing boarding passes, and managing boarding procedures at the gate. They also handle flight updates, assist with passenger inquiries, and coordinate with airline staff to ensure smooth boarding and departure processes. Strong communication skills and familiarity with airline systems are essential for this role.
More about Gate Agent jobs

What are the most commonly searched types of Gate Agent jobs in Indiana?

The most popular types of Gate Agent jobs in Indiana are:

What are popular job titles related to Gate Agent jobs in Indiana?

For Gate Agent jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Gate Agent jobs in Indiana look for?

The top searched job categories for Gate Agent jobs in Indiana are:

What cities in Indiana are hiring for Gate Agent jobs?

Cities in Indiana with the most Gate Agent job openings:

What are popular job titles related to Gate Agent jobs in IN?

For Gate Agent jobs in IN, the most frequently searched job titles are:

Gate Agent jobs near you
Infographic showing various Gate Agent job openings in Indiana as of August 2026, with employment types broken down into 93% Full Time, 5% Part Time, and 2% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $35,564 per year, or $17.1 per hour.

IND Part Time Passenger Service Agent- Frontier Airlines

Menzies Aviation

Indianapolis, IN • On-site

$14.25 - $18.25/hr

Part-time

Posted 25 days ago

Menzies Aviation rating

6.0

Company rating: 6.0 out of 10

Based on 112 frontline employees who took The Breakroom Quiz

44th of 67 rated aviation services

Job description

Overview 

People. Passion. Pride. This is what has driven our teams since 1833. 

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents. 

But at the heart of our business is our people. 

Role Purpose 

The Customer Service Agent will be responsible for checking in passengers for flights at the ticket counter and gates; as well as verifying passenger documentation, assigning seats, providing gate information, checking baggage, and assisting passengers with their issues in the airport.  

This individual must adhere to Menzies Aviation uniform guidelines and codes of conduct. 

What you will be doing 

  • Assist passengers with check-ins, verification, gate information, baggage claims and any other passenger issues in the airport, be enthusiastic and keep a positive attitude while offering assistance. 
  • Host self-service kiosks and verify passengers’ documents prior to boarding aircraft,  
  • Interpret identification labels along with baggage and cargo routing tags. 
  • Ensure that all work areas are organized and functional (check-in, lobby, gate, baggage). 
  • Other responsibilities in the gate area include making announcements, checking baggage, and assigning seats. 

Safety, Security, Wellbeing and Compliance: 

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy. 

What we are looking for: 

  • Must be at least 18 years of age. 
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. 
  • Computer skills are required as you will be using computer-based systems to perform some of your primary job duties. 
  • Ability to proficiently read, write and speak English, excellent communication skills 
  • Must have a positive, can-do, upbeat personality, able to remain calm under pressure. 
  • Able to stand for long periods of time at the ticket counter and gate check-in areas. 
  • Must Pass pre-employment background check and drug test 
  • Able to lift up to 50 Lbs 

Diversity 

Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential. 

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact the recruiter below, if there are any reasonable adjustments to our process that you would like us to consider. 

As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here. 

Application Instructions 

Is this role ticking all the boxes for you? If so, please click apply now! 

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