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Gate Agent Jobs in Indiana (NOW HIRING)

Allegiant

Ground Operations Agent

South Bend, IN

... gates. • Provide proper handling of baggage requiring special care. • Service aircraft ... Airport Agent - While performing the duties of this job, the Team Member is regularly required to ...

Allegiant

Ground Operations Agent

South Bend, IN · On-site

$16/hr

... gates. • Provide proper handling of baggage requiring special care. • Service aircraft ... Airport Agent - While performing the duties of this job, the Team Member is regularly required to ...

Allegiant

Ground Operations Agent

South Bend, IN · On-site

$16/hr

... gates. • Provide proper handling of baggage requiring special care. • Service aircraft ... Airport Agent - While performing the duties of this job, the Team Member is regularly required to ...

Allegiant

Ground Operations Agent

South Bend, IN

$16/hr

Marshal aircraft to and from gates. Provide proper handling of baggage requiring special care ... Airport Agent - While performing the duties of this job, the Team Member is regularly required to ...

Allegiant Air

Ground Operations Agent

South Bend, IN · On-site

$16/hr

Marshal aircraft to and from gates. * Provide proper handling of baggage requiring special care ... Airport Agent - While performing the duties of this job, the Team Member is regularly required to ...

Unifi

Ramp Agent-FWA

Fort Wayne, IN · On-site

$15.25 - $18.75/hr

General information Job Title Ramp Agent-FWA Date Monday, June 8, 2026 Entity Unifi Aviation, LLC ... Responsible for marshalling aircraft in and out of gate, loading, unloading and sorting baggage.

Unifi

Airport Ramp Agent -SBN

South Bend, IN · On-site

$15.25 - $18.50/hr

General information Job Title Airport Ramp Agent -SBN Date Thursday, May 21, 2026 Entity Unifi ... Responsible for marshalling aircraft in and out of gate, loading, unloading and sorting baggage.

Unifi

Airport Passenger Service Agent - SBN

South Bend, IN · On-site

$14.75 - $18.50/hr

General information Job Title Airport Passenger Service Agent - SBN Date Thursday, May 21, 2026 ... gate-checked bags are made available for loading upon departure and delivery to passengers upon ...

Unifi

Airport Passenger Service Agent- FWA

Fort Wayne, IN · On-site

$14.75 - $18.75/hr

General information Job Title Airport Passenger Service Agent- FWA Date Monday, June 1, 2026 Entity ... gate-checked bags are made available for loading upon departure and delivery to passengers upon ...

Zoom Corporation

Applied AI Engineers

Indianapolis, IN · On-site

$271K/yr

About the Team We deploy Zoom Virtual Agent into live customer environments. Our team bridges Sales ... gates. * Capturing product gaps and contributing structured feedback to Engineering, generalising ...

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All JobsGate Agent JobsGate Agent Jobs in Indiana

Gate Agent information

See Indiana salary details

$15

$17

$18

How much do gate agent jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for gate agent in Indiana is $17.10, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $18.99 per hour, depending on experience, location, and employer.

What is the difference between Gate Agent vs Ticket Agent?

AspectGate AgentTicket Agent
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentAirport gate area, assisting passengers boarding flightsTicket counters, assisting with ticketing and check-in
Employer & IndustryAirlines, airports

Both Gate Agents and Ticket Agents require similar credentials and work in airport environments. Gate Agents focus on boarding passengers at the gate, while Ticket Agents handle ticketing and check-in processes. Understanding these roles helps travelers and job seekers distinguish their responsibilities within the airline industry.

What are some common challenges Gate Agents face during peak travel times, and how can they effectively manage them?

Gate Agents often experience increased stress during peak travel periods due to high passenger volumes, tight flight schedules, and unexpected delays. Managing long lines, addressing passenger concerns, and ensuring timely boarding are frequent challenges. Effective Gate Agents rely on strong communication, quick problem-solving, and teamwork with flight crews and ground staff to keep operations smooth. Staying organized and maintaining a calm, customer-focused demeanor can greatly help in handling these high-pressure situations.

What are gate agents?

Gate agents are airline employees responsible for managing the boarding and departure process for flights at airport gates. They check passengers' boarding passes, assist with seat assignments, handle standby lists, and make announcements about flights. Gate agents also coordinate with flight crews and ground staff to ensure on-time departures and address passengers' questions or concerns. Their role is essential for maintaining efficient and safe boarding procedures and ensuring a positive travel experience.

What are the key skills and qualifications needed to thrive as a Gate Agent, and why are they important?

To thrive as a Gate Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with airline reservation systems, boarding software, and communication devices is important for daily operations. Outstanding interpersonal skills, problem-solving abilities, and the capacity to remain calm under pressure help Gate Agents excel in assisting passengers and handling disruptions. These skills ensure smooth boarding processes, positive passenger experiences, and efficient resolution of travel challenges.

What Is a Gate Agent?

A gate agent works at the boarding gates of an airport. As a gate agent, you most likely work for a single airline and move to various gates as needed. Your job duties include checking boarding passes, assisting passengers onto flights, upgrading seats, accommodating tardy passengers, and other similar duties. Many gate agents double as airline customer service agents. You take on additional tasks like talking to customers on the phone, staffing the airline’s ticketing desk, and checking baggage. You are a public representative of your airline, so a friendly and professional demeanor is a must.

More about Gate Agent jobs
What are the most commonly searched types of Gate Agent jobs in Indiana? The most popular types of Gate Agent jobs in Indiana are:
What are popular job titles related to Gate Agent jobs in Indiana? For Gate Agent jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Gate Agent jobs in Indiana look for? The top searched job categories for Gate Agent jobs in Indiana are:
What cities in Indiana are hiring for Gate Agent jobs? Cities in Indiana with the most Gate Agent job openings:
What are popular job titles related to Gate Agent jobs in IN? For Gate Agent jobs in IN, the most frequently searched job titles are:
Gate Agent jobs near you
Agent Passenger Service

Agent Passenger Service

TREGO DUGAN AVIATION OF GRAND ISLAND INC

Indianapolis, IN • On-site

$14.25 - $18.25/hr

Part-time

Posted 6 days ago

Trego-Dugan Aviation rating

6.5

Company rating: 6.5 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

28th of 52 rated aviation services

Job description

** Must have open availability **

Must be able to work a flexible schedule including nights, weekends, and holidays. Hours will vary based upon flight schedules.

Number of weekly hours may increase or decrease due to seasonal flight changes.


Passenger Service Agent

General Purpose of Job:

This position is responsible for providing total customer service to all people desiring to use customer or charter service by being attentive to their needs, politely handling their inquiries promptly, and completing the required transactions as noted below. Additional responsibilities include ramp, aircraft cleaning, operations, wheelchair assist, and commissary duties as required.

Essential Duties and Responsibilities:

  • Processing Customers tickets, checking baggage, monitoring carry-on baggage for size and quantity, and assigning seats
  • Providing information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements
  • Handling denied boarding situations, soliciting volunteers, accommodating Customers and providing hotel, meal, and taxi vouchers when appropriate
  • Ensures FAA, Airline, and airport regulations are followed
  • Enforces safety/security measures and protects sensitive zones
  • Assists Customers with special needs, i.e., Customers who need assistance in boarding
  • Brings Wheelchair passengers from ticket counter to gates and gates to baggage service
  • Excellent communication skills
  • Able to read and write English; bilingual skills a plus
  • Ability to work efficiently under time constraints
  • Must be available to work varied hours including swing and graveyard shifts plus weekends and holidays
  • Must be well groomed and physically fit
  • Completely clean and search an aircraft
  • Other duties as assigned
  • Must pass a ten (10) year background check and pre-employment drug test
  • Must have authorization to work in the U.S. as defined in the Immigration Act of 1986
  • Able to attend required training
  • Complete all required training
  • Only complete tasks for which you are fully trained
  • Report any safety hazard or incident immediately

Physical Demands:

Must be able to carry 70 pound suitcase from the floor to 18 inches and carry 70 pound suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to safely perform the essential functions of the position.

Work Environment:

Works both indoors and outdoors with exposure to extreme weather conditions as well as dust and pollen; subject to a variety of mechanical, electrical, chemical, toxic waste and other safety hazards associated with or working around aircraft, vehicles, equipment, fuel etc.; subject to constant and extreme noise, strong odors, fumes and poor lighting due to working at night; possible exposure to disease due to aircraft lavatory work.

What Trego-Dugan Aviation employees say

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Hours and flexibility

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