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Operations Agent Jobs (NOW HIRING)

wearegat

Airport Operations Agent

El Paso, TX · On-site

$13/hr

Operations Agent Ramp Operations Agent Details: -An Operations agent provides legendary Customer Service by assuring weight and balance of aircraft, efficient boarding of aricraft, and coordinating ...

wearegat

Airport Operations Agent

El Paso, TX

$13/hr

Operations Agent Ramp Operations Agent Details: -An Operations agent provides legendary Customer Service by assuring weight and balance of aircraft, efficient boarding of aricraft, and coordinating ...

lynden

Operations Agent

Atlanta, GA · On-site

$21 - $27/hr

As our Operations Agent, you'll support the full life cycle of domestic freight shipments, from quoting and routing through final delivery, helping customers move freight safely, efficiently, and on ...

wearegat

Airport Operations Agent

El Paso, TX · On-site

$13/hr

Operations Agent Ramp Operations Agent Details: -An Operations agent provides legendary Customer Service by assuring weight and balance of aircraft, efficient boarding of aricraft, and coordinating ...

wearegat

Airport Operations Agent

El Paso, TX · On-site

$13/hr

Operations Agent Ramp Operations Agent Details: -An Operations agent provides legendary Customer Service by assuring weight and balance of aircraft, efficient boarding of aricraft, and coordinating ...

lynden

Operations Agent

Atlanta, GA · On-site

$21 - $27/hr

As our Operations Agent, you'll support the full life cycle of domestic freight shipments, from quoting and routing through final delivery, helping customers move freight safely, efficiently, and on ...

Southwest Airlines

Operations Agent - KOA

Kailua Kona, HI · On-site

$21.01/hr

See what a day as an Operations Agent looks like: swa.is/DayWithOpsAgent Additional details * This role is part of a Collective Bargaining Agreement (CBA), which means pay, schedules, and other job ...

Southwest Airlines

Operations Agent - LAX

Los Angeles, CA · On-site

$25/hr

See what a day as an Operations Agent looks like: swa.is/DayWithOpsAgent Additional details * This role is part of a Collective Bargaining Agreement (CBA), which means pay, schedules, and other job ...

New

Lynden Incorporated

Operations Agent

Atlanta, GA · On-site

$21 - $27/hr

As our Operations Agent, you'll support the full life cycle of domestic freight shipments, from quoting and routing through final delivery, helping customers move freight safely, efficiently, and on ...

Windstar Cruises

Operations Agent

Miami, FL · On-site

Operations Agent is responsible for effective coordination of all booking aspects after creation. This can include manifesting, reservation accounting processes, irregular operations tasks, and other ...

New

Menzies Aviation

Airport Operations Agent

Denver, CO · On-site

$23/hr

The Operations Agent will serve as the primary operational contact for all internal and external partners. What you will be doing * Prevent delays and mitigate cancellation impacts by resolving ...

Intercruises Port Operations USA Inc.

Join our team as a Port Operations Agent where you are expected to independently oversee agency vessel operations for the port call. Attending to all the operations and administrative duties ...

Internal Career Site

Operations Agent

Miami, FL · On-site +1

Operations Agent is responsible for effective coordination of all booking aspects after creation. This can include manifesting, reservation accounting processes, irregular operations tasks, and other ...

New

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Operations Agent information

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How much do operations agent jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for operations agent in the United States is $24.72, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $27.40 per hour, depending on experience, location, and employer.

What is an operations agent?

Operations agents are professionals responsible for coordinating and overseeing the day-to-day activities within a company, often in logistics, transportation, or customer service sectors. They ensure that processes run smoothly by managing schedules, handling documentation, and communicating with various departments to resolve issues quickly. Operations agents play a crucial role in maintaining efficiency and supporting the overall workflow of an organization. Their work helps prevent delays and ensures that organizational goals are met on time.

What does an operations agent do?

Operations Agents play a crucial role in ensuring the smooth flow of logistical processes, such as coordinating shipments, tracking deliveries, and communicating with carriers and customers. On a typical day, they may handle scheduling, update tracking systems, resolve delays, and process documentation to ensure compliance with company policies. Their proactive communication and problem-solving skills directly impact the efficiency and reliability of the operations team, often requiring collaboration with warehouse staff, drivers, and customer service representatives. This role is dynamic and fast-paced, providing valuable experience in logistics and supply chain management.

What skills and qualifications are needed to thrive as an operations agent?

To thrive as an Operations Agent, you need strong organizational skills, attention to detail, and knowledge of logistics or supply chain processes, often supported by a high school diploma or relevant experience. Familiarity with shipping software, inventory management systems, and basic office applications is typically required. Excellent communication, problem-solving abilities, and the capacity to work well under pressure are valuable soft skills in this role. These competencies ensure efficient coordination of operations, timely execution of tasks, and smooth workflow within fast-paced environments.

What is an example of an operations agent job?

An operations agent is responsible for managing daily business activities such as processing transactions, coordinating logistics, and ensuring operational efficiency. They often use tools like customer management systems and may work in shifts to support 24/7 operations.
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Operations Agent jobs near you
Infographic showing various Operations Agent job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $51,415 per year, or $24.7 per hour.

Port Operations Agent

Boston, MA

Intercruises Port Operations USA Inc.
See more jobs at Intercruises Port Operations USA Inc.external

Full-time

Posted 14 days ago

Key responsibilities

  • Oversee agency vessel operations for port calls, including coordinating vessel arrival, departure, berthing, and clearance procedures.

  • Coordinate with port authorities, government officials, and service providers to facilitate vessel operations and compliance.

  • Manage operational and administrative duties such as arranging pilots, line handlers, stevedores, transportation, provisioning, and handling vessel documentation.

Job description

Port Operations Agent

Location: Boston, MA, 02210

Job Description
Join our team as a Port Operations Agent where you are expected to independently oversee agency vessel operations for the port call. Attending to all the operations and administrative duties, including, but not limited to - arranging pilots, line handlers and stevedores, coordinating ship clearance with government officials, making transportation arrangements for crew onboard, and managing delivery of provisioning for the cruise ship. Based in Boston, you will ensure an excellent service for our cruise line clients.
ABOUT THE JOB
  • Attend vessel ship calls and act as a primary liaison between Cruise Line, port authorities and other stakeholders to ensure the smooth and efficient handling and processing of vessel operations for their port of calls. Ensuring operational demands are met and carried out according to protocols and policies set forth.
  • Coordinate vessel arrival/departures and berthing arrangements with port authority, terminal operators, security, government entities and maritime service providers.
  • Monitor and respond to email requests within a timely manner from various regional email accounts.
  • Facilitate vessel entry/clearance procedures, including customs, immigration, health formalities to ensure compliance with regulatory requirements. Utilize the different systems for all vessel entry/departure requirements.
  • Work in close collaboration with suppliers to ensure we deliver safe, healthy, and sustainable service.
  • Solve day-to-day issues and propose workflow improvements to your manager, to enhance productivity and efficiency in port operations.
  • Monitor vessel movements, port, and weather conditions to anticipate operational challenges and minimize disruptions and effectively communicate to all parties involved.
  • Compile and submit appropriate updates throughout the day Cruise Line’s corporate managers. Complete appropriate sail reports as required by each line.
  • Complete each respective sailing documents required for invoicing/billing within acceptable time frame and ensure all back up documentation has been saved appropriately.
  • Actively participate in conference calls with vessels and/or cruise lines when needed.
  • Forward any vessel/ship packages/mail, medical luggage or lost and found items/ mail as requested by line at the end of the day and notify relevant parties of tracking info and costs.
  • Coordinate/provide appropriate medical assistance amp; provide follow up/updates for any medically disembarked crew or guest to respective persons/departments for each cruise line.
ABOUT YOU
  • Excellent communication skills in English language, both written and oral.
  • Good academic background. Maritime studies are desirable.
  • Preferred previous experience as a Port Agent.
  • Problem solving and analytical skills.
  • Good office administration and organizational skills with a keen eye for attention to detail.
  • Knowledge of Microsoft Office programs.
  • Orientation to results and customer service; decisive problem solving.
  • Business travel availability, if required by Manager
Intercruises Port Operations- A TUI Musement Company, for a specialist business providing cruise ship handling services to cruise lines in destinations throughout the world. Intercruises Port Operations is an Equal Opportunity Employer.

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