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Operations Agent Jobs in Pennsylvania (NOW HIRING)

Integritymarketing

Agent Sales Advisor

Harrisburg, PA · On-site

Knowledge of Sales, Marketing, Contracting, and New Business operations and procedures. * Some experience necessary. If no experience general path is one year as an Agent Sales Assistant Team Support ...

Perdue Farms

Field Agent

State College, PA · Remote

Summary Drive growth and strengthen farmer partnerships across a dedicated region as a Field Agent supporting Niman Ranch's Live Operations team. In this role, you will recruit and support farmers ...

Perdue Farms

Field Agent

State College, PA · Remote

Summary Drive growth and strengthen farmer partnerships across a dedicated region as a Field Agent supporting Niman Ranch's Live Operations team. In this role, you will recruit and support farmers ...

Perdue Farms

Field Agent

State College, PA · On-site

Summary Drive growth and strengthen farmer partnerships across a dedicated region as a Field Agent supporting Niman Ranch's Live Operations team. In this role, you will recruit and support farmers ...

Perdue Farms

Field Agent

State College, PA · Remote

SummaryDrive growth and strengthen farmer partnerships across a dedicated region as a Field Agent supporting Niman Ranch?s Live Operations team. In this role, you will recruit and support farmers ...

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Operations Agent information

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$13

$24

$39

How much do operations agent jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for operations agent in Pennsylvania is $24.78, according to ZipRecruiter salary data. Most workers in this role earn between $20.00 and $27.45 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as an operations agent?

To thrive as an Operations Agent, you need strong organizational skills, attention to detail, and knowledge of logistics or supply chain processes, often supported by a high school diploma or relevant experience. Familiarity with shipping software, inventory management systems, and basic office applications is typically required. Excellent communication, problem-solving abilities, and the capacity to work well under pressure are valuable soft skills in this role. These competencies ensure efficient coordination of operations, timely execution of tasks, and smooth workflow within fast-paced environments.

What does an operations agent do?

Operations Agents play a crucial role in ensuring the smooth flow of logistical processes, such as coordinating shipments, tracking deliveries, and communicating with carriers and customers. On a typical day, they may handle scheduling, update tracking systems, resolve delays, and process documentation to ensure compliance with company policies. Their proactive communication and problem-solving skills directly impact the efficiency and reliability of the operations team, often requiring collaboration with warehouse staff, drivers, and customer service representatives. This role is dynamic and fast-paced, providing valuable experience in logistics and supply chain management.

What is an operations agent?

Operations agents are professionals responsible for coordinating and overseeing the day-to-day activities within a company, often in logistics, transportation, or customer service sectors. They ensure that processes run smoothly by managing schedules, handling documentation, and communicating with various departments to resolve issues quickly. Operations agents play a crucial role in maintaining efficiency and supporting the overall workflow of an organization. Their work helps prevent delays and ensures that organizational goals are met on time.
What are popular job titles related to Operations Agent jobs in Pennsylvania? For Operations Agent jobs in Pennsylvania, the most frequently searched job titles are:
What job categories do people searching Operations Agent jobs in Pennsylvania look for? The top searched job categories for Operations Agent jobs in Pennsylvania are:
What are popular job titles related to Operations Agent jobs in PA? For Operations Agent jobs in PA, the most frequently searched job titles are:
Operations Agent jobs near you
Infographic showing various Operations Agent job openings in Pennsylvania as of July 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 100% In-person job distribution, with an average salary of $51,539 per year, or $24.8 per hour.

Air Operations Agent I

AIT Worldwide Logistics, Inc.

Sharon Hill, PA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

AIT Worldwide Logistics rating

6.8

Company rating: 6.8 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

243rd of 359 rated logistics

Job description

Introduction
Join us at AIT, where we believe every day presents an opportunity to make a global impact!
We're problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. And, as trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction.
Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture, join us in finding fulfillment by giving back to our local communities as the united team that is AIT. Find out what our people deliver.® means when you come move the world with us!
Hear directly from our teammates at AIT Worldwide Logistics and make us the next stop on your career journey.
Overview
The Air Operations Agent I is responsible for coordinating the day-to-day air import and export of international freight forwarding shipments out of the USA of international transportation based upon customer requests.
Responsibilities
  • Work with customers to qualify their shipping requirements and obtain all details (regulations, certificates, documentation) necessary for shipment quotation and operating in order to ensure the customer's request is satisfied.
  • Prepare profitable quotations accurately.
  • Complete shipment process in Cargowise, including data entry, pickup/delivery scheduling, AES entry, airline bookings, routing, and operational milestone updates.
  • Coordinate the day-to-day air import and export of products, including reviewing orders and documents.
  • Track and communicate all delays, damages, problems, and work to resolve customer issues.
  • Responsible for all aspects of air import and export international operations such as customer service, data entry of shipments, operations and billing.
  • Manage all aspects of tracking shipments to ensure shipment is moving as scheduled and update system immediately upon verification. Identify and rectify if a shipment has deviated from its schedule.
  • Coordinate recovery/delivery schedules with various cartage agents and international partners.
  • Partner with local sales teams to communicate problems to customers, international partners and other stations, as needed.
  • Ensure all customers' SOP instructions are adhered to and AIT KPIs and guidelines are followed and met.
  • Ensure all shipments are properly billed within company guidelines and timelines.
  • Other duties and responsibilities will be assigned as business demands deem necessary.

Qualifications
  • A team player who works well with others - being respectful to our teammates is a Core Value
  • A strong work ethic with an appreciation for ownership, independence, accountability, and autonomy in your role
  • Growth mindset - being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differently
  • Customer service focus - we serve a wide variety of customers, both internal and external, and building relationships is a part of our culture

Other Skills We Hope to See:
  • High school diploma or equivalent
  • 0-2 Years Freight Forwarding experience preferred
  • Basic math & geography skills
  • Ability to analyze numerical data and understand components, relationships, find patterns and draw conclusions.
  • Basic knowledge of CargoWise preferred
  • Basic knowledge of freight movement, air vendors, air space configurations, container loads, special loading constraints, regulatory requirements, pricing, service routings, AIT product offerings, equipment types, incoterms, and shipment profitability.
  • Basic knowledge of country regulations and AIT policies & procedures that minimize risks to the customer and company.
  • Ability to add, subtract, multiply, divide using units of currency, weight, volume, and distance measurements.
  • Acquires job skills and learns company policies and procedures to complete routine tasks.
  • Ability to read, analyze, and interpret verbal and written requests/directions.
  • Ability to communicate and interact effectively with a variety of people; can effectively present information in one-on-one settings.
  • Time management is extremely important to meet customer deadlines in a fast-paced, high-volume work environment

What AIT Can Offer You
In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position). Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement. In addition, teammates may be eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 1 floating holiday, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually.
About AIT Worldwide
AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods. For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine. Backed by scalable, user-friendly technology, AIT's flexible business model customizes door-to-door deliveries via sea, air, ground and rail-on time and on budget. With expert teammates staffing more than 150 worldwide locations in Asia, Europe and North America, AIT's full-service options also include customs clearance, warehouse management and white glove services.
AIT Worldwide Logistics is an Equal Opportunity Employer - M/F/Veterans/Disabled. If you are unable to apply online due to a disability, contact Human Resources at 630-766-8300 ext 5218.

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