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Station Agent Jobs (NOW HIRING)

Station Agent Do you desire to: * Carry out all functions of Ramp and Customer Service Agent positions. * Meet and unload aircraft. * Process and secure passenger luggage and freight. * Load and ...

Station Agent

Kenai, AK · On-site

$18/hr

Station Agent Do you desire to: * Carry out all functions of Ramp and Customer Service Agent positions. * Meet and unload aircraft. * Process and secure passenger luggage and freight. * Load and ...

As a Station Agent, you will perform a cross-functional role, combining the duties of a Customer Service Agent and a Ramp Agent to ensure safe and efficient station operations. This position requires ...

Station Agent

Kenai, AK · On-site

$18/hr

Station Agent Do you desire to: * Carry out all functions of Ramp and Customer Service Agent positions. * Meet and unload aircraft. * Process and secure passenger luggage and freight. * Load and ...

As a Station Agent, you will perform a cross-functional role, combining the duties of a Customer Service Agent and a Ramp Agent to ensure safe and efficient station operations. This position requires ...

Station Agent

North Creek, NY · On-site

$16 - $20/hr

Revolution Rail Station Agents are dynamic, energetic individuals that work closely with our station managers to support the operations of our stations to ensure a fun and memorable experience for ...

As a Station Agent, you will perform a cross-functional role, combining the duties of a Customer Service Agent and a Ramp Agent to ensure safe and efficient station operations. This position requires ...

As a Station Agent, you will perform a cross-functional role, combining the duties of a Customer Service Agent and a Ramp Agent to ensure safe and efficient station operations. This position requires ...

Seasonal Station Agent Grant Aviation is an Alaskan regional air carrier serving rural Alaska since 1971. With bases in Bethel, Emmonak, Dillingham, King Salmon, Cold Bay, Dutch Harbor, Kenai, and ...

Job Summary Station Agents load and unload customer bags, operate ground service equipment, coordinate the servicing of arriving and departing aircraft, prepare aircraft cabins for departure, assist ...

Job Summary Station Agents load and unload customer bags, operate ground service equipment, coordinate the servicing of arriving and departing aircraft, prepare aircraft cabins for departure, assist ...

Job Summary Station Agents load and unload customer bags, operate ground service equipment, coordinate the servicing of arriving and departing aircraft, prepare aircraft cabins for departure, assist ...

Job Summary Station Agents load and unload customer bags, operate ground service equipment, coordinate the servicing of arriving and departing aircraft, prepare aircraft cabins for departure, assist ...

Seasonal Station Agent

Anchorage, AK · On-site

$17 - $20/hr

Station Agent This is a seasonal position with employment available from [date] to [date]. There may be an opportunity for the role to transition to a permanent position after the season, based on ...

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Station Agent information

See salary details

$5

$17

$22

How much do station agent jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for station agent in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $18.27 per hour, depending on experience, location, and employer.

What is the difference between Station Agent vs Ticket Agent?

AspectStation AgentTicket Agent
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service skills
Work EnvironmentTrain stations, transportation hubsTicket counters, stations, transportation facilities
Employer & Industry UsageRailroads, transit agenciesAirlines, train services, transit companies
Common Search & ComparisonYesYes

Both Station Agents and Ticket Agents work in transportation environments, assisting customers with travel needs. While their roles overlap in customer service and ticketing, Station Agents typically handle station operations and passenger assistance at train stations, whereas Ticket Agents focus on selling tickets and reservations, often at counters or kiosks. Understanding these differences helps job seekers find the right position in the transportation industry.

What are station agents?

Station agents are employees who work at transportation hubs such as train stations, subway stations, or bus terminals. Their primary responsibilities include assisting passengers, selling tickets, providing information about schedules and services, and ensuring the safety and security of the station. They may also handle customer inquiries, address emergencies, and coordinate with other staff to maintain smooth operations. Station agents play a vital role in delivering excellent customer service and helping travelers navigate the transportation system.

What are some common challenges Station Agents face when interacting with passengers, and how can they effectively address them?

Station Agents frequently encounter situations such as managing large crowds, assisting passengers with ticketing issues, and handling service delays or disruptions. Effective communication and patience are crucial when addressing passenger concerns, especially during peak hours or unexpected events. Agents often rely on strong problem-solving skills and teamwork with colleagues to resolve issues quickly and maintain a positive passenger experience. Regular training and familiarity with station protocols also help Station Agents remain adaptable and responsive in fast-paced environments.

What are the key skills and qualifications needed to thrive as a Station Agent, and why are they important?

To thrive as a Station Agent, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with ticketing systems, scheduling software, and safety protocols is typically required. Excellent communication, problem-solving abilities, and the ability to remain calm under pressure help set top performers apart. These skills ensure smooth operations, passenger satisfaction, and safety in busy transportation environments.

What Is a Station Agent?

A station agent works at the arrival and departure gates of an airport. Your job duties involve helping people with carry-on baggage, coordinating seat assignments, working with changes in plane scheduling, and other responsibilities that help keep the airline operation streamlined. Because this is a customer-oriented position, you need a personable demeanor and comfort with aviation. Previous experience in customer service can help you succeed in this job, and can lead to a career as a flight attendant.

What cities are hiring for Station Agent jobs? Cities with the most Station Agent job openings:
Who are the top companies hiring for Station Agent jobs? The top employers for Station Agent jobs are:
What states have the most Station Agent jobs? States with the most job openings for Station Agent jobs include:
What are popular job titles related to Station Agent jobs? For Station Agent jobs, the most frequently searched job titles are:

$13/hr

Full-time

Posted 14 days ago


Job description

Since 1983, a.p.i. Alarm Inc. has been a Canadian/US leader in security and safety solutions.

We are looking for team players to provide alarm monitoring and verification services in our world-class monitoring station located in Denver Colorado.

You will receive on the job training to talk to customers and emergency services from across the country. Our focus is customer service. As a Station Agent, you will be involved in keeping communities safe and saving lives.