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Station Agent Jobs (NOW HIRING)

Turkish Airlines

Station Agent

Boston, MA · On-site

Station Agent Are you ready to embark on a rewarding career as a Station Agent? At Turkish Airlines, known for its exceptional hospitality, we are seeking bright and enthusiastic individuals to join ...

wearegat

Airport Station Agent

Carlsbad, CA

$17.75/hr

As a Station Agent, you will perform a cross-functional role, combining the duties of a Customer Service Agent and a Ramp Agent to ensure safe and efficient station operations. This position requires ...

Revolution Rail Company

Station Agent

North Creek, NY · On-site

$16 - $20/hr

Revolution Rail Station Agents are dynamic, energetic individuals that work closely with our station managers to support the operations of our stations to ensure a fun and memorable experience for ...

wearegat

Airport Station Agent

Carlsbad, CA · On-site

$17.75/hr

As a Station Agent, you will perform a cross-functional role, combining the duties of a Customer Service Agent and a Ramp Agent to ensure safe and efficient station operations. This position requires ...

wearegat

Airport Station Agent

Carlsbad, CA

$17.75/hr

As a Station Agent, you will perform a cross-functional role, combining the duties of a Customer Service Agent and a Ramp Agent to ensure safe and efficient station operations. This position requires ...

wearegat

Airport Station Agent

Carlsbad, CA

$17.75/hr

As a Station Agent, you will perform a cross-functional role, combining the duties of a Customer Service Agent and a Ramp Agent to ensure safe and efficient station operations. This position requires ...

Grant Aviation

Seasonal Station Agent

Anchorage, AK · On-site

Seasonal Station Agent Grant Aviation is an Alaskan regional air carrier serving rural Alaska since 1971. With bases in Bethel, Emmonak, Dillingham, King Salmon, Cold Bay, Dutch Harbor, Kenai, and ...

wearegat

Airport Station Agent

Gulfport, MS

Job Summary Station Agents load and unload customer bags, operate ground service equipment, coordinate the servicing of arriving and departing aircraft, prepare aircraft cabins for departure, assist ...

wearegat

Airport Station Agent

Gulfport, MS

Job Summary Station Agents load and unload customer bags, operate ground service equipment, coordinate the servicing of arriving and departing aircraft, prepare aircraft cabins for departure, assist ...

wearegat

Airport Station Agent

Gulfport, MS · On-site

Job Summary Station Agents load and unload customer bags, operate ground service equipment, coordinate the servicing of arriving and departing aircraft, prepare aircraft cabins for departure, assist ...

wearegat

Airport Station Agent

Gulfport, MS · On-site

Job Summary Station Agents load and unload customer bags, operate ground service equipment, coordinate the servicing of arriving and departing aircraft, prepare aircraft cabins for departure, assist ...

Grant Aviation, Inc.

Seasonal Station Agent

Anchorage, AK · On-site

$17 - $20/hr

Station Agent This is a seasonal position with employment available from [date] to [date]. There may be an opportunity for the role to transition to a permanent position after the season, based on ...

Grant Aviation, Inc.

Seasonal Station Agent

Anchorage, AK · On-site

$17 - $20/hr

Station Agent This is a seasonal position with employment available from [date] to [date]. There may be an opportunity for the role to transition to a permanent position after the season, based on ...

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Station Agent information

See salary details

$5

$17

$22

How much do station agent jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for station agent in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $18.27 per hour, depending on experience, location, and employer.

What is the difference between Station Agent vs Ticket Agent?

AspectStation AgentTicket Agent
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service skills
Work EnvironmentTrain stations, transportation hubsTicket counters, stations, transportation facilities
Employer & Industry UsageRailroads, transit agenciesAirlines, train services, transit companies
Common Search & ComparisonYesYes

Both Station Agents and Ticket Agents work in transportation environments, assisting customers with travel needs. While their roles overlap in customer service and ticketing, Station Agents typically handle station operations and passenger assistance at train stations, whereas Ticket Agents focus on selling tickets and reservations, often at counters or kiosks. Understanding these differences helps job seekers find the right position in the transportation industry.

What are station agents?

Station agents are employees who work at transportation hubs such as train stations, subway stations, or bus terminals. Their primary responsibilities include assisting passengers, selling tickets, providing information about schedules and services, and ensuring the safety and security of the station. They may also handle customer inquiries, address emergencies, and coordinate with other staff to maintain smooth operations. Station agents play a vital role in delivering excellent customer service and helping travelers navigate the transportation system.

What are some common challenges Station Agents face when interacting with passengers, and how can they effectively address them?

Station Agents frequently encounter situations such as managing large crowds, assisting passengers with ticketing issues, and handling service delays or disruptions. Effective communication and patience are crucial when addressing passenger concerns, especially during peak hours or unexpected events. Agents often rely on strong problem-solving skills and teamwork with colleagues to resolve issues quickly and maintain a positive passenger experience. Regular training and familiarity with station protocols also help Station Agents remain adaptable and responsive in fast-paced environments.

What are the key skills and qualifications needed to thrive as a Station Agent, and why are they important?

To thrive as a Station Agent, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with ticketing systems, scheduling software, and safety protocols is typically required. Excellent communication, problem-solving abilities, and the ability to remain calm under pressure help set top performers apart. These skills ensure smooth operations, passenger satisfaction, and safety in busy transportation environments.

What Is a Station Agent?

A station agent works at the arrival and departure gates of an airport. Your job duties involve helping people with carry-on baggage, coordinating seat assignments, working with changes in plane scheduling, and other responsibilities that help keep the airline operation streamlined. Because this is a customer-oriented position, you need a personable demeanor and comfort with aviation. Previous experience in customer service can help you succeed in this job, and can lead to a career as a flight attendant.

More about Station Agent jobs
What cities are hiring for Station Agent jobs? Cities with the most Station Agent job openings:
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What states have the most Station Agent jobs? States with the most job openings for Station Agent jobs include:
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Station Agent jobs near you

Station Agent

Turkish Airlines

Boston, MA • On-site

Other

Medical

Posted 17 days ago

Job description

Station Agent


Are you ready to embark on a rewarding career as a Station Agent? At Turkish Airlines, known for its exceptional hospitality, we are seeking bright and enthusiastic individuals to join our welcoming team. As a Station Agent, you will play a crucial role in providing outstanding passenger services, creating memorable experiences, and ensuring seamless operations at our Airport Office. If you thrive in a fast-paced environment, enjoy interacting with passengers, and are known for your go-getter attitude, this is the perfect opportunity for you. Join us and become a valued member of our team as we strive to deliver exceptional service and elevate the travel experience for our passengers!


Job Description:

  • As the aircraft arrives, you'll warmly welcome passengers and facilitate smooth coordination and communication between the crew, handling agent, catering, cleaning, air traffic, customs, and immigration. You'll ensure that all necessary flight documents are prepared accurately and completely, place orders for daily catering services, and maintain comprehensive flight records. Post-flight, you'll handle the accurate filing of documents and perform statistical analysis of flight coupons.


  • In cases of lost baggage, you'll diligently coordinate with the handling agent to locate and deliver lost items to their owners. If necessary, you'll follow the compensation process accordingly.


Desired Skills & Experience:


  • Bachelor's degree or at least high school graduation.
  • Permanent residence permit in the respective country (the company does not provide or assist with work permits).
  • Minimum of 1 year experience in civil aviation or tourism.
  • The ability to thrive in high-pressure situations.
  • Excellent command of English and proficiency in local language(s).
  • Availability to work in shifts, including overnight shifts.
  • A team player who can also work independently when needed.
  • Ability to multitask effectively and handle multiple tasks simultaneously.
  • Strong oral and written communication skills.
  • Demonstrated a sense of responsibility and the ability to make accurate and effective decisions.


Benefits:


  • Travel Allowance
  • Private Health Insurance
  • Flight Ticket Discounts


We strive to bring the far close by making the world move through our wings. We are working with all our strength to offer our guests a unique experience while connecting 349 destinations around the world. We would like to see you among us in our success story to which each member of our family contributes. Now it is time to grow our family with you to achieve greater goals.

Apply