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Station Agent Jobs (NOW HIRING)

Allegiant

Station Manager - SBN

South Bend, IN

Perform all functions of a Cross-Utilized Station Agent. Operate heavy, motorized machinery/equipment including, but not limited to tugs, tractors, belt loaders, bag carts, pushback tractors, deicers ...

Allegiant

Station Manager - SBN

South Bend, IN · On-site

Ground Security Coordinator (GSC), Complaint Resolution Officer (CRO), and Stations Trainer within ... Airport Agent - While performing the duties of this job, the Team Member is regularly required to ...

Allegiant

Station Manager - SBN

South Bend, IN · On-site

Ground Security Coordinator (GSC), Complaint Resolution Officer (CRO), and Stations Trainer within ... Airport Agent - While performing the duties of this job, the Team Member is regularly required to ...

DISTRICT WORKS LLC

BART Program Attendant

Oakland, CA · On-site

$24.50 - $25/hr

For all transit-related questions, wayfinding, or station information, Attendants direct community members to the BART Station Agent or authorized transit personnel. * Messenger Reporting: Act as a ...

Envoy Air Inc.

Lead Airport Agent - Ramp

Nashville, TN

$15 - $18.25/hr

Perform Station Agent work within the ramp service operation, as required * Load and unload baggage and cargo on and off aircraft * Transport items between terminals, aircraft and the bag room using ...

Envoy Air Inc.

Lead Airport Agent - Ramp

Rochester, NY

$18.08/hr

Perform Station Agent work within the ramp service operation, as required * Load and unload baggage and cargo on and off aircraft * Transport items between terminals, aircraft and the bag room using ...

Envoy Air Inc.

Lead Airport Agent - Ramp

Rochester, NY · On-site

$18.08/hr

Perform Station Agent work within the ramp service operation, as required * Load and unload baggage and cargo on and off aircraft * Transport items between terminals, aircraft and the bag room using ...

Envoy Air Inc.

Lead Ramp Agent

Syracuse, NY

$18.36/hr

Perform Station Agent work within the ramp service operation, as required * Load and unload baggage and cargo on and off aircraft * Transport items between terminals, aircraft and the bag room using ...

Envoy Air Inc.

Lead Airport Agent - Ramp

Nashville, TN · On-site

$15 - $18.25/hr

Perform Station Agent work within the ramp service operation, as required * Load and unload baggage and cargo on and off aircraft * Transport items between terminals, aircraft and the bag room using ...

Envoy Air Inc.

Lead Ramp Agent

Syracuse, NY · On-site

$18.36/hr

Perform Station Agent work within the ramp service operation, as required * Load and unload baggage and cargo on and off aircraft * Transport items between terminals, aircraft and the bag room using ...

Envoy Air Inc.

Lead Ramp Agent

Syracuse, NY · On-site

$18.36/hr

Perform Station Agent work within the ramp service operation, as required * Load and unload baggage and cargo on and off aircraft * Transport items between terminals, aircraft and the bag room using ...

Envoy Air Inc.

Lead Airport Agent - Ramp

Nashville, TN · On-site

$15 - $18.25/hr

Perform Station Agent work within the ramp service operation, as required * Load and unload baggage and cargo on and off aircraft * Transport items between terminals, aircraft and the bag room using ...

Envoy Air Inc.

Lead Ramp Agent - Trainer

Vandalia, OH · On-site

$18.36/hr

Perform Station Agent work within the ramp service operation, as required * Load and unload baggage and cargo on and off aircraft * Transport items between terminals, aircraft and the bag room using ...

Envoy Air Inc.

Lead Ramp Agent - Trainer

Vandalia, OH · On-site

$18.36/hr

Perform Station Agent work within the ramp service operation, as required * Load and unload baggage and cargo on and off aircraft * Transport items between terminals, aircraft and the bag room using ...

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Station Agent information

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How much do station agent jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for station agent in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $18.27 per hour, depending on experience, location, and employer.

What is the difference between Station Agent vs Ticket Agent?

AspectStation AgentTicket Agent
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service skills
Work EnvironmentTrain stations, transportation hubsTicket counters, stations, transportation facilities
Employer & Industry UsageRailroads, transit agenciesAirlines, train services, transit companies
Common Search & ComparisonYesYes

Both Station Agents and Ticket Agents work in transportation environments, assisting customers with travel needs. While their roles overlap in customer service and ticketing, Station Agents typically handle station operations and passenger assistance at train stations, whereas Ticket Agents focus on selling tickets and reservations, often at counters or kiosks. Understanding these differences helps job seekers find the right position in the transportation industry.

What are station agents?

Station agents are employees who work at transportation hubs such as train stations, subway stations, or bus terminals. Their primary responsibilities include assisting passengers, selling tickets, providing information about schedules and services, and ensuring the safety and security of the station. They may also handle customer inquiries, address emergencies, and coordinate with other staff to maintain smooth operations. Station agents play a vital role in delivering excellent customer service and helping travelers navigate the transportation system.

What are some common challenges Station Agents face when interacting with passengers, and how can they effectively address them?

Station Agents frequently encounter situations such as managing large crowds, assisting passengers with ticketing issues, and handling service delays or disruptions. Effective communication and patience are crucial when addressing passenger concerns, especially during peak hours or unexpected events. Agents often rely on strong problem-solving skills and teamwork with colleagues to resolve issues quickly and maintain a positive passenger experience. Regular training and familiarity with station protocols also help Station Agents remain adaptable and responsive in fast-paced environments.

What are the key skills and qualifications needed to thrive as a Station Agent, and why are they important?

To thrive as a Station Agent, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with ticketing systems, scheduling software, and safety protocols is typically required. Excellent communication, problem-solving abilities, and the ability to remain calm under pressure help set top performers apart. These skills ensure smooth operations, passenger satisfaction, and safety in busy transportation environments.

What Is a Station Agent?

A station agent works at the arrival and departure gates of an airport. Your job duties involve helping people with carry-on baggage, coordinating seat assignments, working with changes in plane scheduling, and other responsibilities that help keep the airline operation streamlined. Because this is a customer-oriented position, you need a personable demeanor and comfort with aviation. Previous experience in customer service can help you succeed in this job, and can lead to a career as a flight attendant.

More about Station Agent jobs
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What are popular job titles related to Station Agent jobs? For Station Agent jobs, the most frequently searched job titles are:
Station Agent jobs near you
Station Agent - CLD Airport

Station Agent - CLD Airport

PrimeFlight Aviation Services

Carlsbad, CA • On-site

$15.50 - $19.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Job description

Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast-paced, team-oriented environment, we want to speak to you!
WHY WORK FOR PRIMEFLIGHT?
  • Enjoy benefits like 401(k) with matching, health, dental, vision, and life insurance, paid time off, growth opportunities, and more (*Benefits may vary based on eligibility)
  • We are committed to being a leading provider of commercial services within the aviation industry
  • Our teams focus on maintaining a positive working environment and treating all team members with respect
  • With more than 200 locations across the world, we offer opportunities for career progression

SUMMARY OVERVIEW
The Station Agent supports the day-to-day airport operations by performing a combination of ramp, customer service, and aircraft servicing duties. This role works under the direction of the Station Manager and is responsible for ensuring safe, efficient, and on-time aircraft operations while delivering a high level of customer service. The Station Agent operates in a fast-paced, physically demanding environment and must be able to work under tight time constraints while maintaining compliance with all safety and security regulations.
RESPONSIBILITIES
  • Load, unload, and transport passenger baggage and cargo between aircraft, carts, and terminal areas
  • Operate ground service equipment such as belt loaders, tugs, and bag carts in a safe and efficient manner
  • Assist with aircraft servicing, including cabin cleaning, waste disposal, and restocking as needed
  • Prepare aircraft cabins for boarding and departure, including cleaning seats, galleys, and lavatories
  • Support ramp operations by coordinating ground equipment and ensuring readiness for arriving and departing flights
  • Provide customer service support, including assisting passengers at ticket counters, gates, and boarding areas
  • Communicate effectively with team members, supervisors, and airline partners to ensure on-time performance
  • Monitor flight schedules and assist with operational changes such as delays or gate changes
  • Follow all company, airport, and federal safety and security regulations at all times
  • Maintain a clean, organized, and safe work environment
  • Complete required documentation and reports accurately and timely
  • Handle customer concerns and escalate issues to leadership as appropriate
  • Perform any additional duties as assigned by management

QUALIFICATIONS
  • 18 years of age or older
  • Must be legally authorized to work in the country of employment.
  • Must hold a valid driver's license.
  • Communicate effectively in English (reading, writing, speaking)
  • Previous customer service or airport experience preferred
  • Ability to work in a fast-paced and physically demanding environment
  • Strong communication and teamwork skills
  • Ability to follow instructions and adhere to safety procedures
  • Ability to access and interpret information in print and electronically, including the use of electronic devices including IPads/Tablets, Computers, and Mobile Devices
  • Effectively communicate with colleagues and clients, both in-person and through electronic means
  • Pass a background check and drug screen
  • Eligibility to acquire needed credentials and clearances (FAA, RAIC, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable).
  • Airlines operate 24/7; must be flexible to work nights, weekends, and holidays

To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements.
PHYSICAL ACTIVITY/WORKING CONDITIONS MAY INCLUDE:
  • Ability to lift up to 70 pounds
  • Prolonged standing and walking in an indoor/outdoor environment as applicable
  • May need to reach with arms and grasp with hands
  • May need to push, pull
  • May need to crawl and crouch, at times, in confined tight spaces
  • May need to bend, stretch, squat, kneel
  • Exposure to moderate and at times high noise levels
  • Exposure to outdoor elements
  • Be able to hear and respond to the spoken voice and to audible alarms
  • Tasks may involve repetitive motions of the arms, wrists, hands and/or fingers
  • Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)

The pay rate listed on this post is what the company reasonably expects to pay for this position. However, individual compensation may vary based on factors including qualifications, skills, competencies, education, and experience.
PrimeFlight Aviation Services, Inc. is proud to be an equal-opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Service, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.
SMS/Text Communications
By providing your mobile number and opting in, you consent to receive SMS messages from PrimeFlight related solely to recruiting and employment opportunities, such as job postings, application status updates, or interview scheduling. Consent is voluntary and not a condition of applying for employment. Message frequency may vary. Standard message and data rates may apply. Reply STOP to opt out or HELP for assistance. Carriers are not liable for delayed or undelivered messages. Numbers will be used in accordance with this Privacy Policy and not shared for marketing without consent.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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About PrimeFlight Aviation Services

Sourced by ZipRecruiter

PrimeFlight Aviation Services, based in Sugar Land, TX, US, is a leading name in the aviation support industry. The company is particularly recognized for offering high-quality ground handling services, aircraft cleaning, de-icing, and wheelchair services. With a history rooted back in 1964, PrimeFlight has a strong reputation built upon consistently delivering unmatched aviation services. The company operates with a strong commitment to safety, innovation, integrity, and service excellence as its defining core values. Its mission is to provide solutions that drive customer value and operational efficiency, delivering to clients, an impressive service level that redefines the industry standards. Some of its notable achievements include being a preferred partner of some of the world's largest airlines and an exemplary safety record.

Industry

Aviation

Company size

1,001 - 5,000 Employees

Headquarters location

Sugar Land, TX, US

Year founded

2001

Social media

Facebook

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