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Exit Booth Agent Jobs (NOW HIRING)

Enterprise Holdings

Exit Booth Agent

Orlando, FL

$16 - $16.50/hr

The Exit Booth Agent provides superior, friendly, efficient service during all aspects of the rental car assignment process; facilitates the rental process through verification and documentation of ...

Enterprise Holdings

Exit Booth Agent

Orlando, FL · On-site

$16 - $16.50/hr

The Exit Booth Agent provides superior, friendly, efficient service during all aspects of the rental car assignment process; facilitates the rental process through verification and documentation of ...

Enterprise Holdings

PR · On-site

The Exit Booth Agent provides superior, friendly, efficient service during all aspects of the rental car assignment process; facilitates the rental process through verification and documentation of ...

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Exit Booth Agent information

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How much do exit booth agent jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for exit booth agent in the United States is $16.84, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $17.31 per hour, depending on experience, location, and employer.

What is an exit booth agent?

Exit Booth Agents are customer service professionals who work primarily at the exit booths of car rental facilities. Their main responsibilities include verifying rental agreements, inspecting returned vehicles for damage, processing final payments, and assisting customers with any last-minute questions or concerns. They play a vital role in ensuring a smooth and efficient return process, maintaining accurate records, and delivering a positive customer experience. Attention to detail and strong communication skills are essential for this role.

What does an exit booth agent do?

The job duties of an exit booth agent revolve around providing service to customers during the car rental process from a car rental lot booth. In this career, you usually work at car rental agencies in or near airports. Your responsibilities include obtaining all necessary documents and information from renters. You may also prepare other vehicle and insurance documentation and inspect and document vehicle returns. Booth agents often provide additional customer services, such as answering renters’ questions and providing directions.

What are the key skills and qualifications needed to thrive as an exit booth agent, and why are they important?

To thrive as an Exit Booth Agent, you need strong customer service skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash handling procedures, and sometimes parking management software is typically required. Excellent communication, attention to detail, and reliability are standout soft skills in this role. These skills ensure efficient transaction processing, customer satisfaction, and the smooth operation of facility exits.

What are the main challenges exit booth agents face during peak hours, and how can they effectively manage high customer volumes?

Exit Booth Agents often experience busy periods, especially during holidays or weekends when customer traffic increases significantly. Managing long lines and ensuring each customer’s return process is completed efficiently can be challenging. To handle these situations, agents should stay organized, communicate clearly, and remain calm under pressure. Utilizing established checklists and collaborating closely with team members helps maintain a smooth workflow and ensures customers receive timely, courteous service.

What is the difference between Exit Booth Agent vs Ticket Seller?

AspectExit Booth AgentTicket Seller
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentTransport hubs, event venues, amusement parksTransportation stations, theaters, event venues
Employer & IndustryTransport companies, entertainment venuesPublic transit agencies, entertainment venues
Primary RoleCheck tickets, assist passengers exitingSell tickets, provide information to customers

While both roles involve customer interaction and ticketing, Exit Booth Agents focus on managing passenger exit processes and verifying tickets, whereas Ticket Sellers primarily handle ticket sales and customer inquiries. The roles often overlap in customer service skills and work environments, but their main responsibilities differ based on the stage of the ticketing process.

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Exit Booth Agent jobs near you
Infographic showing various Exit Booth Agent job openings in the United States as of August 2026, with employment types broken down into 89% Full Time, 8% Part Time, and 3% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $35,037 per year, or $16.8 per hour.

Exit Booth Agent

Enterprise Holdings

Orlando, FL

$16 - $16.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Enterprise Holdings rating

7.1

Company rating: 7.1 out of 10

Based on 268 frontline employees who took The Breakroom Quiz

118th of 176 rated vehicle equipment hire

Job description

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work.  Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company. 

The National/Alamo brand of Enterprise Mobility has an exciting opportunity for an Exit Booth Agent at the Orlando Airport.  The Exit Booth Agent provides superior, friendly, efficient service during all aspects of the rental car assignment process; facilitates the rental process through verification and documentation of all necessary driver information and vehicle selection information for an efficient and timely rental and return experience. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.

This pay for this position starts at $16.00 / hour ($16.50 / hour for hours worked after 4pm) PLUS this position is eligible for monthly customer service bonus incentives AND performance based incentives.

This position is located at the Orlando Airport, 1 Jeff Fuqua Blvd, Orlando, FL  32827.

We offer:

  • Paid time off
  • Employee rental car discounts
  • Retirement savings plan including 401k with matching profit sharing
  • Health Insurance
  • Life Insurance
  • Dental Insurance
  • Vision Insurance
  • Training and development

Schedule:  Apart from religious observation, interested candidates must be willing to work a flexible full-time (40 hour/week) EVENING shift schedule, including weekends. Days off will be on weekdays.


  • Prepare all rental documents accurately and completely.
  • Verify car information and VIN number for security and car control.
  • Provide additional service to Emerald Aisle members by offering our refueling option.
  • Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image.
  • Ensure that "Booth" is stocked with appropriate supplies to meet the needs of our customers.
  • Provide all customers with undivided attention while assisting them at the exit booth.
  • Make eye contact and greet all customers; thank customer at the conclusion of all transactions.
  • Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary.
  • Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer.

Equal Opportunity Employer/Disability/Veterans


 
  • Must be at least 18 years of age
  • High School Diploma or G.E.D. required
  • Minimum of 1 year experience handling customer service responsibilities
  • A minimum of basic level experience and understanding of a PC and Microsoft Office Products required
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
  • Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
  • No drug or alcohol related convictions on driving record in the past 5 years
  • Must be able to understand, read, write and speak English
  • Must be willing to work at the Orlando International Airport (zip code 32827)
  • Must be willing to accept pay of $16.00/hour ($16.50/hour after 4pm) plus incentives
  • Apart from religious observation, interested candidates must be willing to work a flexible full-time (40 hour/week) EVENING shift schedule, including weekends. Days off will be on weekdays.

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