ZipRecruiter

Log In

1

Return Agent Airport Jobs (NOW HIRING)

Enterprise Holdings

Return Agent

Orlando, FL · On-site

$16 - $16.50/hr

The Return Agent will provide superior, friendly, efficient service during all aspects of the ... This position is located at the Orlando Airport, 1 Jeff Fuqua Blvd, Orlando, FL 32827. We offer:

next page

Showing results 1-20

All JobsTravel JobsAviation JobsAirline Counter Agent JobsReturn Agent Airport Jobs

Return Agent Airport information

See salary details

$11

$17

$28

How much do return agent airport jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for return agent airport in the United States is $17.54, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What is a return agent airport?

Return Agent Airport jobs involve assisting customers as they return rental vehicles at an airport location. These agents inspect returned cars for damage, record mileage and fuel levels, and ensure all rental agreements are completed accurately. They also provide customer service by answering questions, processing payments, and resolving any issues related to the rental return. The role requires attention to detail, good communication skills, and the ability to work in a fast-paced environment. Return agents are often employed by car rental companies operating at major airports.

What are the key skills and qualifications needed to thrive as a return agent airport?

To thrive as a Return Agent at an airport, you need customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with rental management software, point-of-sale systems, and basic computer applications is typically required. Strong communication, problem-solving abilities, and a positive attitude help you handle customer inquiries and resolve issues efficiently. These skills ensure smooth rental return processes, high customer satisfaction, and efficient airport operations.

What are some common challenges faced by return agent airport employees, and how can they be managed?

Return Agent Airport employees often face challenges such as managing high volumes of vehicle returns during peak travel times, addressing customer concerns about billing or damages, and ensuring quick turnaround for vehicle inspections. Effective time management, clear communication skills, and a calm demeanor can help handle these busy periods and customer interactions smoothly. Many teams provide ongoing training and support, and collaboration with maintenance and customer service staff helps address issues efficiently, making the work both dynamic and rewarding.

What is the difference between Return Agent Airport vs Baggage Handler?

Return Agent AirportBaggage Handler
Handles customer returns, lost baggage, and baggage claims at the airportManages the loading, unloading, and movement of luggage within the airport
Requires customer service skills and knowledge of airline policiesRequires physical strength, safety awareness, and knowledge of baggage handling procedures
Works primarily at baggage claim areas and customer service countersWorks mainly in baggage handling areas, cargo sections, and aircraft tarmac

Both roles are essential in airport operations, with Return Agent Airport focusing on customer service and baggage claims, while Baggage Handler emphasizes physical handling and logistics of luggage. They often work together to ensure smooth baggage processing and customer satisfaction.

What cities are hiring for Return Agent Airport jobs?

Cities with the most Return Agent Airport job openings:

Who are the top companies hiring for Return Agent Airport jobs?

The top employers for Return Agent Airport jobs are:

What job categories do people searching Return Agent Airport jobs look for?

The top searched job categories for Return Agent Airport jobs are:

Return Agent Airport jobs near you
Infographic showing various Return Agent Airport job openings in the United States as of August 2026, with employment types broken down into 95% Full Time, 3% Part Time, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $36,490 per year, or $17.5 per hour.

Return Agent - Kona Airport

Enterprise Holdings

Kailua Kona, HI • On-site

$19.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Enterprise Holdings rating

7.2

Company rating: 7.2 out of 10

Based on 267 frontline employees who took The Breakroom Quiz

113th of 175 rated vehicle equipment hire

Job description

National Car Rental has an outstanding opportunity for a full-time Return Agent. This position pays $19.50 / hour and is located at the Kona Airport - National Car Rental location (96740). 

Shift to fill: 40 hours per week between 4:30am-1pm, including weekends and holidays.

The Return Agent provides superior, friendly, efficient service during all aspects of the rental car process and assists all customers with the rental return process. Provides professional, knowledgeable, and courteous service while accurately completing all transactions. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards. This role is available as regular full time which include the following benefits:

  • Paid time off
  • Employee discount
  • Retirement savings plan including 401k with match and profit sharing
  • Health Insurance
  • Life Insurance
  • Dental Insurance
  • Vision Insurance
  • Training and development

As you are considering a position with Enterprise Mobility, we invite you to learn more about our business. Today – and every day – the safety and wellbeing of employees, customers, and the communities we serve is our top priority.


  • Greet all customers using prescribed, appropriate dialogue as they arrive on the lot.
  • Remind customer to check for personal belongings. Identify any items found in the vehicle with a unit number, date, time and turn into lost and found.
  • Advise and review rental charges; and provide an accurate receipt to the customer.
  • Provide information in a professional and courteous manner regarding transportation to the airport terminal. Thank customers using the prescribed dialogue.
  • Inquire about service, satisfaction, and document dissatisfaction.
  • Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report.
  • Use of proper statement to determine if vehicle is being returned with full tank of gas.
  • Complete a service alert for any mechanical and or body damage communicated by the customers.
  • Identify vehicles, which are on system hold for turn-back, time or mileage, recall, or any other special lock and verify their movement to the proper lot location.
  • Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location.
  • Keep lot organized for ease of access and traffic flow.
  • Knowledge of the rental/return documents, fuel services, days/extra hours/surcharges and optional coverages.
  • Understand the damage loss report reporting procedure.

Equal Opportunity Employer/Disability/Veterans


  • Must be at least 18 years old
  • Must have a valid driver’s license with no more than 3 moving violations and/or at-fault accidents on driving record in the past 3 years
  • No drug or alcohol related conviction on driving record in the past 5 years
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
  • Apart from religious observation, must be able to work 40 hours per week, between 4:30am-1pm, including weekends and holidays 

What Enterprise Holdings employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply