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Operations Agent Jobs in Virginia (NOW HIRING)

Digital Operations Agent

Norfolk, VA ยท On-site

$16.88 - $25.34/hr

We invite you to explore a future with us at PRA Group, a diverse and growing company that has a tangible impact on the global economy. Position Summary: Provides assistance to the Company ...

Digital Operations Agent

Norfolk, VA ยท On-site

$16.88 - $25.34/hr

We invite you to explore a future with us at PRA Group, a diverse and growing company that has a tangible impact on the global economy. Position Summary: Provides assistance to the Company ...

* MUST have military ID or be able to pass background for pass *Must be at least 16 years old *Personal responsibility and accountability *Pride (in both self and team) *Hospitality, and what it means ...

You will perform in all facets of the ground handling operation including but not limited to ... Responsibilities Ramp Agent Responsibilities * Deliver and receive fuel to and from company tanks ...

... operations.What You'll Do: Manage assigned vendors, products and services within corporate ... Agent - Drive Cost-Effective Procurement and Vendor Partnerships Across Our CommunitiesPurchasing ...

Act as a change agent in building efficiency into operations processes that will drive yearly productivity improvements. * Determines cadence and operating rhythm for quarterly site operations ...

Act as a change agent in building efficiency into operations processes that will drive yearly productivity improvements. * Determines cadence and operating rhythm for quarterly site operations ...

Act as a change agent in building efficiency into operations processes that will drive yearly productivity improvements. * Determines cadence and operating rhythm for quarterly site operations ...

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Operations Agent information

See Virginia salary details

$13

$24

$39

How much do operations agent jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for operations agent in Virginia is $24.51, according to ZipRecruiter salary data. Most workers in this role earn between $19.76 and $27.16 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Operations Agent, and why are they important?

To thrive as an Operations Agent, you need strong organizational skills, attention to detail, and knowledge of logistics or supply chain processes, often supported by a high school diploma or relevant experience. Familiarity with shipping software, inventory management systems, and basic office applications is typically required. Excellent communication, problem-solving abilities, and the capacity to work well under pressure are valuable soft skills in this role. These competencies ensure efficient coordination of operations, timely execution of tasks, and smooth workflow within fast-paced environments.

What do operations agents do?

Operations agents are responsible for managing daily business functions such as coordinating logistics, processing transactions, and ensuring smooth workflow. They often use tools like customer management systems and require strong organizational and communication skills to handle tasks efficiently.

What jobs pay 4000 a week without a degree?

Operations agents typically do not earn $4,000 weekly without specialized experience or certifications. High-paying roles that can reach this level often include sales, real estate, or skilled trades, but they usually require relevant skills, licenses, or a strong track record rather than a formal degree. Most jobs paying this amount consistently are in sales, entrepreneurship, or specialized technical fields.

What is an example of an operations job?

An operations job example is an Operations Agent, who manages daily business functions such as processing transactions, coordinating logistics, and ensuring compliance. These roles often require strong organizational skills and familiarity with tools like enterprise resource planning (ERP) systems or customer relationship management (CRM) software.

What is the highest paid position at an airport?

The highest paid positions at airports are typically executive roles such as airport directors or chief operating officers, who oversee airport operations and strategic planning. These roles often require extensive experience, leadership skills, and sometimes advanced certifications, and they can earn salaries well above other operational staff. Compensation varies based on airport size and location but generally reflects senior management responsibilities.

What are the typical daily responsibilities of an Operations Agent, and how do they contribute to overall workflow efficiency?

Operations Agents play a crucial role in ensuring the smooth flow of logistical processes, such as coordinating shipments, tracking deliveries, and communicating with carriers and customers. On a typical day, they may handle scheduling, update tracking systems, resolve delays, and process documentation to ensure compliance with company policies. Their proactive communication and problem-solving skills directly impact the efficiency and reliability of the operations team, often requiring collaboration with warehouse staff, drivers, and customer service representatives. This role is dynamic and fast-paced, providing valuable experience in logistics and supply chain management.

What are operations agents?

Operations agents are professionals responsible for coordinating and overseeing the day-to-day activities within a company, often in logistics, transportation, or customer service sectors. They ensure that processes run smoothly by managing schedules, handling documentation, and communicating with various departments to resolve issues quickly. Operations agents play a crucial role in maintaining efficiency and supporting the overall workflow of an organization. Their work helps prevent delays and ensures that organizational goals are met on time.
What are popular job titles related to Operations Agent jobs in Virginia? For Operations Agent jobs in Virginia, the most frequently searched job titles are:
What are popular job titles related to Operations Agent jobs in VA? For Operations Agent jobs in VA, the most frequently searched job titles are:
Infographic showing various Operations Agent job openings in Virginia as of July 2026, with employment types broken down into 93% Full Time, 4% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $50,974 per year, or $24.5 per hour.
Digital Operations Agent

Digital Operations Agent

PRA Group, Inc.

Norfolk, VA โ€ข On-site

$16.88 - $25.34/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago


Job description

We invite you to explore a future with us at PRA Group, a diverse and growing company that has a tangible impact on the global economy.
Position Summary:
Provides assistance to the Company's customers; communicates with customers and their representatives via chat and email; acts as an impartial mediator of consumer issue resolution. Provides assistance to the Company's customers logging in to the PRA customer payment portal (PRAPay.com); communicates with customers and their representatives via chat and email to resolve the customer's login issue. Assists in securing payments from PRA Customers and assists customers with PRA's online payment system by performing the following duties.
Key Responsibilities (other duties may be assigned):
  • Comply with all aspects of the Fair Debt Collection Practices Act (FDCPA), company policies and procedures
  • Confer with customer through the PRA website in attempt to determine reason for overdue payment, review terms of sales, service, or credit contract with customer; take appropriate action if customer disputes the account(s).
  • Request appropriate form letters to customers to notify of transfer of account to our company, encourage payment of delinquent accounts or confirm agreements to settle accounts.
  • Record information about financial status of customer and status of collection efforts using automated collections software.
  • Obtain and review appropriate correspondence and documents, both paper and electronic that pertain to the account.
  • Works with customers directly when necessary to investigate and resolve questions, issues or complaints. Works with customers directly when necessary to investigate and resolve questions, issues associated with logging into PRAPay.com.
  • Establish payment schedule and grant extensions of payment deadline; determine interest to be charged on overdue amount. If delegated settlement authority, settle account within limits authorized; otherwise, obtain necessary information and confer with supervisor.

Professional Experience/Qualifications:
  • Bachelor's Degree preferred or the equivalent amount of related experience required.
  • A minimum of 3 - 5 years customer service experience
  • Familiarity with Fair Debt Collection Practices Act and Fair Credit Reporting Act.
  • Strong customer focus with excellent problem solving skills.
  • Excellent writing and oral communication skills.
  • Excellent organizational skills.
  • Ability to handle multiple tasks efficiently.
  • Works independently with little supervision.
  • Highly motivated to learn new tasks and to take initiative in developing solutions.

Work Environment:
Work is performed in an office environment with telephones, personal computers, and printers. The office environment is an open workspace with individual workstations. The noise level of the environment is usually moderate. This position is a:
  • Sedentary position with seldom to occasional lifting of less than 11 pounds; requires frequent lifting of less than 1 pound; and may require standing less than or equal to 1/3 of the day.

Disclaimer:
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
Salary Range:
$16.88 - $25.34
PRA Group has an effective process for assessing market data and establishing ranges to ensure we remain competitive. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, specific working location and market position. This posted salary range is a good faith and reasonable estimate, and PRA Group reserves the right to adjust this range depending on the qualifications and location of the selected candidate. In addition to base salary, PRA may offer additional benefits to include performance based bonus programs and/or equity programs depending on the position. PRA offers paid time off, medical, dental, vision, 401k match, life insurance, and other benefits to assist with the physical and mental wellbeing of our employees.
All qualified applicants will receive consideration for employment regardless of age, race, color, sex, gender, religion, national origin, physical or mental disability, citizenship, or any other classes recognized by state or local law or any other characteristic protected under applicable federal, state or local law. We are a drug free workplace.
To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status.