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Operations Agent Jobs (NOW HIRING)

Menzies Aviation

Operations Agent

Sacramento, CA · On-site

Role Purpose The Operations Agent is responsible for supporting the safe, efficient, and on-time operation of airport activities. This position coordinates aircraft servicing, monitors airside and ...

Unifi

Operations Agent - GEG DL

Spokane, WA

General information Job Title Operations Agent - GEG DL Date Monday, July 27, 2026 Entity Unifi Aviation, LLC State Washington City Spokane Base Pay Rate: $ 19.50 Full/Part Time Full Time Exempt or ...

LCX Freight USA LLC

Operations Agent

Miami, FL · On-site

Operations Agent DEPARTMENT: Operations REPORTS TO: Operations Manager EFFECTIVE DATE: 2026 SUMMARY: This position is responsible for coordinating and executing daily cargo operations to ensure the ...

ICAT Logistics, Inc

Operations Agent

Piscataway, NJ · On-site

$58K - $69K/yr

The role of Operations Agent is client facing to provide the highest-level customer experience through the processing of shipments. This involves commercial cargo with some contractor cargo. The role ...

Menzies Aviation

Operations Agent

Sacramento, CA

Role Purpose The Operations Agent is responsible for supporting the safe, efficient, and on-time operation of airport activities. This position coordinates aircraft servicing, monitors airside and ...

Unifi

General information Job Title Airport Operations Agent - PT Date Thursday, August 6, 2026 Entity Unifi Aviation, LLC State North Carolina City Charlotte Base Pay Rate: $ 18.50 Full/Part Time ...

Unifi

Airport Operations Agent - SJC

San Jose, CA · On-site

General information Job Title Airport Operations Agent - SJC Date Monday, May 25, 2026 Entity Unifi Aviation, LLC State California City San Jose Base Pay Rate: $ 22.77 Full/Part Time Part Time Exempt ...

Menzies Aviation

Operations Agent

Charlotte, NC

Role Purpose The Operations Agent is responsible for supporting the safe, efficient, and on-time operation of airport activities. This position coordinates aircraft servicing, monitors airside and ...

LCX Freight USA LLC

Operations Agent

Miami, FL · On-site

Operations Agent DEPARTMENT: Operations REPORTS TO: Operations Manager EFFECTIVE DATE: 2026 SUMMARY: This position is responsible for coordinating and executing daily cargo operations to ensure the ...

Forward Air

Operations Agent

Des Plaines, IL · On-site

$65K - $70K/yr

Pay Rate: $65k - $70k per year Schedule Mon - Fri 7am - 4pm (subject to change) The Customer Relations Specialist / Operations Agent provides advanced customer service, operational coordination, and ...

Unifi

Airport Operations Agent (DL) - SAN

San Diego, CA · On-site

General information Job Title Airport Operations Agent (DL) - SAN Date Monday, June 15, 2026 Entity Unifi Aviation, LLC State California City San Diego Base Pay Rate: $ 18.50 Full/Part Time Full Time ...

Unifi

General information Job Title Airport Operations Agent - GSO Date Wednesday, August 5, 2026 Entity Unifi Aviation, LLC State North Carolina City Greensboro Base Pay Rate: $ 16.00 Full/Part Time ...

ICAT LOGISTICS INC

Operations Agent

Piscataway, NJ · On-site

$58K - $69K/yr

The role of Operations Agent is client facing to provide the highest-level customer experience through the processing of shipments. This involves commercial cargo with some contractor cargo. The role ...

Menzies Aviation

Operations Agent- Ramp

Tucson, AZ · On-site

$17.50/hr

The Operations Agent is responsible for some or all of the following duties in accordance with policies and procedures and within specified time parameters: * Coordinate and assign gates for inbound ...

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Operations Agent information

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How much do operations agent jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for operations agent in the United States is $24.72, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $27.40 per hour, depending on experience, location, and employer.

What is an operations agent?

Operations agents are professionals responsible for coordinating and overseeing the day-to-day activities within a company, often in logistics, transportation, or customer service sectors. They ensure that processes run smoothly by managing schedules, handling documentation, and communicating with various departments to resolve issues quickly. Operations agents play a crucial role in maintaining efficiency and supporting the overall workflow of an organization. Their work helps prevent delays and ensures that organizational goals are met on time.

What does an operations agent do?

Operations Agents play a crucial role in ensuring the smooth flow of logistical processes, such as coordinating shipments, tracking deliveries, and communicating with carriers and customers. On a typical day, they may handle scheduling, update tracking systems, resolve delays, and process documentation to ensure compliance with company policies. Their proactive communication and problem-solving skills directly impact the efficiency and reliability of the operations team, often requiring collaboration with warehouse staff, drivers, and customer service representatives. This role is dynamic and fast-paced, providing valuable experience in logistics and supply chain management.

What skills and qualifications are needed to thrive as an operations agent?

To thrive as an Operations Agent, you need strong organizational skills, attention to detail, and knowledge of logistics or supply chain processes, often supported by a high school diploma or relevant experience. Familiarity with shipping software, inventory management systems, and basic office applications is typically required. Excellent communication, problem-solving abilities, and the capacity to work well under pressure are valuable soft skills in this role. These competencies ensure efficient coordination of operations, timely execution of tasks, and smooth workflow within fast-paced environments.

What is an example of an operations agent job?

An operations agent is responsible for managing daily business activities such as processing transactions, coordinating logistics, and ensuring operational efficiency. They often use tools like customer management systems and may work in shifts to support 24/7 operations.
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Operations Agent jobs near you
Infographic showing various Operations Agent job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $51,415 per year, or $24.7 per hour.

Operations Agent

Menzies Aviation

Sacramento, CA • On-site

Full-time

Re-posted 16 days ago

Menzies Aviation rating

6.0

Company rating: 6.0 out of 10

Based on 112 frontline employees who took The Breakroom Quiz

44th of 67 rated aviation services

Job description

Overview
People. Passion. Pride. This is what has driven our team since 1833.
Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents.
But at the heart of our business is our people.
Role Purpose
The Operations Agent is responsible for supporting the safe, efficient, and on-time operation of airport activities. This position coordinates aircraft servicing, monitors airside and terminal operations, ensures compliance with safety regulations, and works closely with airline partners, ground handling teams, airport authorities, and other operational departments to deliver exceptional service while maintaining operational excellence.
What you will be doing:
  • Monitor daily airport and ramp operations to ensure safe and efficient aircraft turnaround

  • Coordinate with airline personnel, dispatchers, ramp agents, fueling teams, catering, cabin cleaning, baggage handling, and maintenance personnel

  • Conduct routine inspections of airport operational areas, including ramps, gates, taxiways, and service roads

  • Respond to operational issues, flight delays, emergencies, and irregular operations (IROPs)

  • Communicate operational updates to internal teams and airline customers

  • Ensure compliance with FAA, TSA, OSHA, airport authority, and company policies and procedures

  • Complete operational reports, incident reports, safety documentation, and daily logs

  • Assist with gate assignments, aircraft parking, and equipment coordination as needed

  • Monitor weather conditions and communicate operational impacts

  • Support emergency response procedures and participate in safety drills

  • Investigate operational concerns and recommend corrective actions

  • Maintain accurate operational records using company systems and software

  • Promote a culture of safety, customer service, and continuous improvement

  • Perform other duties as assigned

Safety, Security, Wellbeing and Compliance:
You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.
What we are looking for:
  • High school diploma or GED

  • Must have current driver's license

  • Previous airport, airline, aviation, logistics, or operations experience preferred

  • Strong organizational and multitasking abilities

  • Excellent verbal and written communication skills

  • Ability to make sound decisions in a fast-paced environment

  • Basic computer proficiency, including Microsoft Office and operational software

  • Ability to work independently and as part of a team

  • Knowledge of airport operations and aircraft turnaround processes

  • Understanding of aviation safety procedures and regulatory compliance

  • Strong problem-solving and critical-thinking skills

  • Excellent customer service and interpersonal skills

  • Ability to prioritize multiple tasks under tight deadlines

  • Strong attention to detail

  • Ability to remain calm during operational disruptions and emergencies

  • Ability to stand and walk for extended periods

  • Ability to work indoors and outdoors in varying weather conditions

  • Ability to lift up to 50 pounds occasionally

  • Ability to climb stairs and access aircraft and operational areas

  • Frequent bending, reaching, and walking across airport facilities

  • Airport terminal, ramp, and airfield environments

  • Exposure to aircraft noise, moving vehicles, jet blast, and varying weather conditions

  • Must wear required personal protective equipment (PPE)

Diversity
Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.
Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact the recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.
Application Instructions
Is this role ticking all the boxes for you? If so, please click apply now
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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