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Airport Gate Agent Jobs (NOW HIRING)

Prolog

Gate Agent - Part Time

Baltimore, MD · On-site

Gate Agent With ProLog, Inc. As a Gate Agent with ProLog, Inc., you will play a vital role in ... BWI) Airport, you will ensure a seamless, safe, and welcoming travel experience for military ...

Prolog Inc.

Gate Agent - Part Time

Baltimore, MD · On-site

$20.91/hr

As a Gate Agent with ProLog, Inc., you will play a vital role in providing Air Mobility Command ... BWI) Airport, you will ensure a seamless, safe, and welcoming travel experience for military ...

Unifi Aviation, LLC

Gate Agent

Kahului, HI · On-site

General information Job Title Customer Service Agent/WS-OGG Date Sunday, July 19, 2026 Entity Unifi ... Push wheelchairs with passengers through all areas of the airport. * Adhere to all safety ...

Unifi Aviation, LLC

Gate Agent

Kahului, HI

General information Job Title Customer Service Agent/WS-OGG Date Sunday, July 19, 2026 Entity Unifi ... Push wheelchairs with passengers through all areas of the airport. * Adhere to all safety ...

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Airport Gate Agent information

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How much do airport gate agent jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for airport gate agent in the United States is $17.97, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $19.95 per hour, depending on experience, location, and employer.

What is the difference between Airport Gate Agent vs Baggage Handler?

AspectAirport Gate AgentBaggage Handler
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; physical fitness
Work EnvironmentGate area, customer service counters, boarding zonesAirport tarmac, baggage claim areas, cargo facilities
Employer & IndustryAirlines, airports

While both roles work within airports, Airport Gate Agents primarily manage passenger boarding and customer service at the gate, whereas Baggage Handlers focus on loading, unloading, and managing luggage. Both roles require airport-specific knowledge and teamwork but differ in daily tasks and customer interaction levels.

How much do airport gate agents get paid?

Airport gate agents typically earn an average hourly wage between $12 and $20, depending on experience, location, and airline. Annual salaries generally range from $25,000 to $40,000, with some positions offering additional benefits and opportunities for overtime. Strong communication skills and customer service experience are important for this role.

What are the key skills and qualifications needed to thrive as an airport gate agent, and why are they important?

To thrive as an Airport Gate Agent, you need excellent customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with airline reservation systems (such as Sabre or Amadeus), boarding pass scanners, and intercom systems is important. Strong communication, problem-solving abilities, and the capacity to remain calm under pressure are valuable soft skills in this role. These skills ensure efficient boarding processes, positive passenger experiences, and smooth airport operations.

How hard is it to become an airport gate agent?

Becoming an airport gate agent typically requires a high school diploma or equivalent, customer service skills, and the ability to work flexible hours including nights and weekends. Many employers provide on-the-job training, and some positions may require certification in security procedures or familiarity with airline reservation systems.

What are some common challenges faced by airport gate agents, and how can new hires effectively handle them?

Airport Gate Agents often face challenges such as managing last-minute flight changes, handling upset passengers, and coordinating with multiple teams under tight deadlines. New hires can effectively handle these situations by staying calm under pressure, communicating clearly with both passengers and colleagues, and being adaptable to changing circumstances. Building strong relationships with flight crews and other airport staff can also help ensure smooth operations and provide valuable support during busy or stressful periods.

What do airport gate agents do at airports?

Airport gate agents are responsible for checking passengers in, issuing boarding passes, and verifying travel documents. They also coordinate boarding procedures, assist passengers with questions or issues, and communicate flight information to ensure smooth boarding and departure processes.

What is an airport gate agent?

Airport gate agents are airline employees responsible for assisting passengers at the gate area before boarding flights. They check boarding passes, handle seat assignments and upgrades, make announcements, and coordinate with flight crews to ensure smooth boarding procedures. Gate agents also address customer concerns, manage boarding priorities, and help with flight delays or cancellations. Their role is vital in maintaining efficient boarding and providing excellent customer service to travelers.
What cities are hiring for Airport Gate Agent jobs? Cities with the most Airport Gate Agent job openings:
What states have the most Airport Gate Agent jobs? States with the most job openings for Airport Gate Agent jobs include:
What job categories do people searching Airport Gate Agent jobs look for? The top searched job categories for Airport Gate Agent jobs are:
Airport Gate Agent jobs near you
Infographic showing various Airport Gate Agent job openings in the United States as of July 2026, with employment types broken down into 95% Full Time, 3% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,374 per year, or $18 per hour.

Gate Agent - Part Time

Prolog

Baltimore, MD • On-site

Other

Re-posted 21 days ago

Job description

Gate Agent With ProLog, Inc.

As a Gate Agent with ProLog, Inc., you will play a vital role in providing Air Mobility Command (AMC) Gateway Passenger Services. Supporting the Defense Transportation System (DTS) at Baltimore-Washington International Thurgood Marshall (BWI) Airport, you will ensure a seamless, safe, and welcoming travel experience for military personnel and their families.

Key Duties and Responsibilities:
  • Passenger Processing & Boarding: Efficiently process passengers using automated and manual systems. Review military travel orders to determine eligibility, operate terminal security equipment, and manage Space Available/Space Required passenger lists.
  • Baggage & Payment Services: Process, weigh, and correctly tag passenger baggage to ensure compliance with travel limitations. Handle lost and found procedures and collect fees for excess baggage and travel incidentals per AMCI 24-101 Volume 14.
  • Specialized Passenger Care: Deliver dedicated assistance to passengers with physical limitations, families with small children or pets, and unaccompanied minors. Safely escort unaccompanied minors through customs and immigration, managing their custody during delays or mission aborts.
  • Customer Communication: Keep passengers well-informed regarding flight statuses, delays, boarding times, and gate changes via public address systems and visual displays. Conduct safety briefings and distribute delay letters or meal/hotel vouchers during extended delays.
  • Security & Weapons Handling: Maintain continuous surveillance of checked weapons from check-in until aircraft loading. Verify privately-owned weapons against customs documents, ensuring nomenclature and serial numbers match accurately.
  • Terminal & Aircraft Operations: Perform post-boarding and post-deplaning walkthroughs of departure gates, jetways, and aircraft to ensure no passengers or items are left behind. Inspect baggage claim areas for unattended luggage and monitor terminal cleanliness to ensure safety standards are met.
  • VIP & Transport Services: Coordinate with the Protocol office to process Distinguished Visitors (DVs). Transport passengers, aircrew, and company employees as needed.
  • Records & Data Management: Maintain accurate flight and passenger records in the Global Air Transportation Execution System (GATES). Compile quality control reports, reconcile movement records, forward mission documentation to HQ AMC, and promptly resolve transportation or database irregularities.
Required Experience & Qualifications:
  • High School Diploma or equivalent.
  • Fluency in reading and writing English.
  • Proficiency in operating computers and web-based applications, specifically GATES (or the ability to learn required systems).
  • Must possess or acquire working knowledge of hazardous materials, dangerous goods, and prohibitive items regulations (AMCI 24-101, Volume 14).
  • Preferred: Prior experience as a gate agent, working in customer service, or handling and accounting for cash transactions.
Physical Demands:
  • Ability to perform normal physical functions, including frequent bending, reaching, and climbing.
  • Ability to frequently lift and carry items weighing up to 70 pounds, and occasionally lift heavier items with the assistance of other workers.
Required Security Clearance Eligibility:
  • Must be able to successfully complete a Tier 1 Investigation (favorable background check) to obtain and maintain a Common Access Card (CAC) with the Department of Defense.
  • Highly Preferred: Candidates who already possess a previously completed favorable investigation or active clearance.

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