ZipRecruiter

Log In

1

Airport Gate Agent Jobs (NOW HIRING)

Southeast Airport Service Inc

FIS Agent

Orlando, FL · On-site

As a leading airport logistics service provider, we are seeking a highly motivated and energetic ... Gates: Responsible for communicating the arrival of each international flight to BNA leads.

previous pagenext page

Showing results 21-40

All JobsAirport Gate Agent Jobs

Airport Gate Agent information

See salary details

$15

$17

$19

How much do airport gate agent jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for airport gate agent in the United States is $17.97, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $19.95 per hour, depending on experience, location, and employer.

What is the difference between Airport Gate Agent vs Baggage Handler?

AspectAirport Gate AgentBaggage Handler
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; physical fitness
Work EnvironmentGate area, customer service counters, boarding zonesAirport tarmac, baggage claim areas, cargo facilities
Employer & IndustryAirlines, airports

While both roles work within airports, Airport Gate Agents primarily manage passenger boarding and customer service at the gate, whereas Baggage Handlers focus on loading, unloading, and managing luggage. Both roles require airport-specific knowledge and teamwork but differ in daily tasks and customer interaction levels.

How much do airport gate agents get paid?

Airport gate agents typically earn an average hourly wage between $12 and $20, depending on experience, location, and airline. Annual salaries generally range from $25,000 to $40,000, with some positions offering additional benefits and opportunities for overtime. Strong communication skills and customer service experience are important for this role.

What are the key skills and qualifications needed to thrive as an airport gate agent, and why are they important?

To thrive as an Airport Gate Agent, you need excellent customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with airline reservation systems (such as Sabre or Amadeus), boarding pass scanners, and intercom systems is important. Strong communication, problem-solving abilities, and the capacity to remain calm under pressure are valuable soft skills in this role. These skills ensure efficient boarding processes, positive passenger experiences, and smooth airport operations.

How hard is it to become an airport gate agent?

Becoming an airport gate agent typically requires a high school diploma or equivalent, customer service skills, and the ability to work flexible hours including nights and weekends. Many employers provide on-the-job training, and some positions may require certification in security procedures or familiarity with airline reservation systems.

What are some common challenges faced by airport gate agents, and how can new hires effectively handle them?

Airport Gate Agents often face challenges such as managing last-minute flight changes, handling upset passengers, and coordinating with multiple teams under tight deadlines. New hires can effectively handle these situations by staying calm under pressure, communicating clearly with both passengers and colleagues, and being adaptable to changing circumstances. Building strong relationships with flight crews and other airport staff can also help ensure smooth operations and provide valuable support during busy or stressful periods.

What do airport gate agents do at airports?

Airport gate agents are responsible for checking passengers in, issuing boarding passes, and verifying travel documents. They also coordinate boarding procedures, assist passengers with questions or issues, and communicate flight information to ensure smooth boarding and departure processes.

What is an airport gate agent?

Airport gate agents are airline employees responsible for assisting passengers at the gate area before boarding flights. They check boarding passes, handle seat assignments and upgrades, make announcements, and coordinate with flight crews to ensure smooth boarding procedures. Gate agents also address customer concerns, manage boarding priorities, and help with flight delays or cancellations. Their role is vital in maintaining efficient boarding and providing excellent customer service to travelers.
What cities are hiring for Airport Gate Agent jobs? Cities with the most Airport Gate Agent job openings:
What states have the most Airport Gate Agent jobs? States with the most job openings for Airport Gate Agent jobs include:
What job categories do people searching Airport Gate Agent jobs look for? The top searched job categories for Airport Gate Agent jobs are:
Airport Gate Agent jobs near you
Infographic showing various Airport Gate Agent job openings in the United States as of August 2026, with employment types broken down into 94% Full Time, 4% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,374 per year, or $18 per hour.

Customer Service Gate Agent (Full-Time)

Piedmont Airlines, Inc.

Boston, MA • On-site

$18.25/hr

Full-time

Medical, Dental, Retirement, PTO

Posted 9 days ago

Piedmont Airlines rating

5.3

Company rating: 5.3 out of 10

Based on 109 frontline employees who took The Breakroom Quiz

24th of 26 rated airlines

Job description

We can't wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.
At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Gate Agent in our Ground Handling Department. The primary responsibility of the position is assisting passengers with boarding the aircraft. This role monitors computerized passenger boarding, assists customers with special needs, and changes customer flight itinerary as required. The successful candidate will be able to successfully complete the Gate Agent training course, lift seventy (70) pounds, and work all shifts. This position will report to the General Manager.
Essential Duties:
  • Assist passengers in boarding and disembarking flights
  • Monitor computerized passenger boarding
  • Assist customers with special needs, including arranging for wheelchairs and unaccompanied minors
  • Change customer flight itinerary and seat assignments as required
  • Operate the Jetway
  • Work as a team to provide excellent customer service and meet corporate objectives

Job Qualifications and Competencies:
  • Successful completion of training course
  • Ability to meet company goals and customer expectations in a high energy environment
  • Effective communication skills
  • Ability to organize, prioritize, and multitask

Preferred Qualifications:
  • Previous airline experience
  • Previous employment as a front-line customer service provider
  • Basic knowledge of computer applications and programs

Work Environment:
  • Use of telephones, computers, and other office equipment
  • Airport ramp environment, subject to varied weather conditions and elevated noise levels
  • All shifts including weekends, nights, holidays and/or irregular shifts

Physical Requirements:
  • Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs
  • Handle objects up to 70 pounds
  • Assist passengers with disabilities, including, but not limited to, pushing wheelchairs

The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed.
Employment is contingent upon a valid driver's license and clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age.
Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available.
Starting Rate:
$18.25/Hourly
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
In addition to a competitive salary, we offer bonuses awarded in accordance with company policies and applicable criteria.
Job Application Deadline:
August 13, 2026Please note that job postings expire at 11:59 PM Eastern Standard Time on the day before the job application deadline. Ensure your application is submitted on time to be considered for the position.

What Piedmont Airlines employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply