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Part Time Gate Agent Jobs in Raleigh, NC (NOW HIRING)

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Part Time Gate Agent information

See Raleigh, NC salary details

$15

$17

$19

How much do part time gate agent jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for part time gate agent in Raleigh, NC is $17.47, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $19.38 per hour, depending on experience, location, and employer.

What are some typical challenges part-time gate agents face during irregular operations or flight delays?

Part-time gate agents often encounter increased stress during flight delays, cancellations, or irregular operations. They must quickly manage large volumes of passenger inquiries, coordinate with flight crews and ground staff, and resolve issues while maintaining airline policies and customer satisfaction. Communication and multitasking skills are crucial in these situations, as agents need to relay timely updates, rebook passengers, and handle upset travelers with professionalism. Despite these challenges, agents gain valuable problem-solving experience and exposure to various aspects of airline operations.

What are the key skills and qualifications needed to thrive as a Part Time Gate Agent, and why are they important?

To thrive as a Part Time Gate Agent, you need excellent customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with airline reservation systems, boarding pass scanners, and intercom systems is typically required. Strong communication, problem-solving abilities, and the ability to remain calm under pressure help agents manage passenger interactions and unexpected situations. These skills ensure efficient boarding processes, enhance passenger satisfaction, and support smooth airport operations.

What is the difference between Part Time Gate Agent vs Part Time Ticket Agent?

AspectPart Time Gate AgentPart Time Ticket Agent
CredentialsHigh school diploma, customer service skillsHigh school diploma, customer service skills
Work EnvironmentAirport gate area, customer interactionTicket counters, customer service desks
Employer & IndustryAirlines, airportsAirlines, travel agencies
Common Search/ComparisonGate access, boarding processTicketing, reservations

Both roles involve customer service in airport settings, but a Part Time Gate Agent primarily manages boarding and gate operations, while a Part Time Ticket Agent handles ticket sales and reservations. The credentials and work environment are similar, making them common comparison points for job seekers in airline customer service roles.

What are part-time gate agents?

Part-time gate agents are airline employees who work reduced hours at airport gates, assisting passengers with boarding, answering questions, checking tickets, and handling last-minute changes. They are key customer service representatives, ensuring smooth boarding processes, managing seating assignments, and resolving issues like flight delays or overbookings. Part-time roles offer flexibility, making them ideal for students, retirees, or those seeking supplementary income. These agents often work shifts that cover busy travel periods or fill in during staff shortages.
What are popular job titles related to Part Time Gate Agent jobs in Raleigh, NC? For Part Time Gate Agent jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Part Time Gate Agent jobs in Raleigh, NC look for? The top searched job categories for Part Time Gate Agent jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Part Time Gate Agent jobs? Cities near Raleigh, NC with the most Part Time Gate Agent job openings:
Part Time Gate Agent jobs near you
Infographic showing various Part Time Gate Agent job openings in Raleigh, NC as of June 2026, with employment types broken down into 1% As Needed, 19% Full Time, and 80% Part Time. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $36,331 per year, or $17.5 per hour.
Airport Bilingual Customer Service Agent(COPA)-RDU

Airport Bilingual Customer Service Agent(COPA)-RDU

Unifi

Morrisville, NC • On-site

$14.50 - $19.50/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Job description

General information
Job Title
Airport Bilingual Customer Service Agent(COPA)-RDU
Date
Wednesday, April 29, 2026
Entity
Unifi Aviation, LLC
State
North Carolina
City
Morrisville
Base Pay Rate:
$ 15.68
Full/Part Time
Part Time
Exempt or Non-Exempt Position
Non-Exempt
Shift
A.M. shift
Part Time Days
Days of the weekShiftShift Start TimeMonday, Wednesday, Friday, SundayA.M. shift11:00am
Requirements and Description
Unifi has decades of experience in the aviation services industry. We continue to innovate, adapt, and grow by leaning on our experience and expertise in airline ground services. Our vision is to be the most respected company by providing exceptional experience getting aircraft and passengers to their destination safely.
We are seeking individuals to join our growing team who are passionate, have integrity, and have empathy for how their words and decisions affect our employees, customers, and partners.
No experience is required. Paid training is provided for all new employees. Join our team and see where the flight benefits can take you.
Job Summary:
Responsible for providing customer service to passengers for all aspects of arrivals, ticketing, check-in including boarding, baggage services, reservations, and any other queries or complaints.
Benefits:
  • Flight Privileges: Offered after 30 days for employees and eligible family members!
  • Weekly pay for hourly employees (could change it specific to the state e.g. CA)
  • Full time starts at 30 hours per week!
  • Paid time off (for full-time employees).
  • Comprehensive Medical, Dental and Vision Insurance (for full-time employees).
  • 401k for all employees.
  • Exclusive discounts and additional wellness programs.

Job Duties:
  • Assist passengers with a friendly welcome, through arrival and check-in process, including support for passengers with special needs such as unaccompanied minors, VIP passengers and passengers needing wheelchair assistance.
  • Handle all aspects of ticketing and check-in by operating a computerized system. This includes boarding, baggage service, reservations and resolving related complaints and problems.
  • Direct passengers through Customs, Immigration, and Quarantine.
  • Assist ramp agents to ensure that wheelchairs, strollers, and gate-checked bags are made available for loading upon departure and delivery to passengers upon arrival.
  • Push wheelchairs with passengers through all areas of the airport.
  • Adhere to all safety procedures and policies.
  • Perform other related duties as assigned within the appropriate skill, experience and, capabilities expected for this position.
  • Complete work in a safe and secure manner, following company safety and operational standards
  • Immediately report safety and security incidents as well as potential hazards in line with the Unifi Fair and Just Culture Policy.

Qualifications:
  • High School diploma or GED.
  • Must be at least 18 years of age.
  • Must be able to obtain credentials required as per airport or state or customs requirements.

Physical requirements:
  • Must be able to constantly lift up to 70lbs and more, push, pull, walk, stand, reach above shoulder, stoop, squat, kneel, bend, reach out, and grasp; and frequently climb, and crawl.

Working conditions:
  • Must be able to work in rotating shifts and hours, nights, weekends and holidays, overtime.
  • Must be able and open to work in outside weather conditions which may include severe seasonal elements.

"Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status."

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