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Full Time Discover Card Customer Service Jobs (NOW HIRING)

Avnet, Inc.

Credit Card Specialist

Richfield, OH · On-site

Provides strong customer service to Credit Card customers, Sales, Sales support and Credit. Principal Responsibilities * Review and releases Credit Card Orders * Manages and gains credit card ...

Alpine Bank

Card Services Specialist

Grand Junction, CO · On-site

$18 - $23/hr

Customer service experience is preferred. Working Conditions Working Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as ...

Avnet, Inc.

Credit Card Specialist

Richfield, OH · Hybrid

Provides strong customer service to Credit Card customers, Sales, Sales support and Credit. Principal Responsibilities * Review and releases Credit Card Orders * Manages and gains credit card ...

La Lomita, Inc.

Customer Service Associate

New Braunfels, TX · On-site

$13 - $18/hr

The Customer Service Associate is responsible for providing outstanding service, maintaining a ... Card customers for all age-restricted products. * Perform all regular cleaning activities to keep ...

La Lomita, Inc.

Customer Service Associate

San Juan, TX · On-site

$11.75 - $16/hr

The Customer Service Associate is responsible for providing outstanding service, maintaining a ... Card customers for all age-restricted products. * Perform all regular cleaning activities to keep ...

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Full Time Discover Card Customer Service information

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How much do full time discover card customer service jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for full time discover card customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Full Time Discover Card Customer Service vs Full Time Discover Card Collections Specialist?

AspectFull Time Discover Card Customer ServiceFull Time Discover Card Collections Specialist
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; collections or debt recovery experience
Work EnvironmentCall center, office setting, interacting with customersCall center, office setting, handling overdue accounts
Employer & Industry UsageBanking, credit card services, customer supportBanking, credit card services, debt collection
Common Search & ComparisonCustomer support roles in credit card industryDebt collection roles within credit card companies

Full Time Discover Card Customer Service focuses on assisting customers with inquiries, account management, and support, while Full Time Discover Card Collections Specialist handles overdue accounts and debt recovery. Both roles require similar credentials and work environments but differ in their primary functions within the credit card industry.

Does full time Discover Card customer service allow remote work?

Full-time Discover Card customer service roles typically offer remote work options, especially for agents with strong communication skills and experience in customer support. The company has increasingly adopted remote work arrangements, but availability may vary based on specific positions and location requirements.
More about Full Time Discover Card Customer Service jobs

What cities are hiring for Full Time Discover Card Customer Service jobs?

Cities with the most Full Time Discover Card Customer Service job openings:

What are the most commonly searched types of Discover Card Customer Service jobs?

The most popular types of Discover Card Customer Service jobs are:

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Full Time Discover Card Customer Service jobs near you
Infographic showing various Full Time Discover Card Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Credit Card Specialist

Avnet, Inc.

Richfield, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Avnet rating

7.2

Company rating: 7.2 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

230th of 429 rated retail wholesalers

Job description

Who We Are:
At Avnet, relationships matter. We are a global, FORTUNE ® 500 technology distributor and solutions company that delivers design, supply chain and logistics expertise to customers at every stage of a product's lifecycle. Our employees have a front row seat to the latest innovations shaping the world we live in and the future we share. We're driven to help our customers around the world succeed and we do so by earning the trust of some of the biggest names in technology.
Working at Avnet means being a part of a global team. We work collaboratively and with integrity, doing business the right way. For more than a century, we have partnered together to help our customers, suppliers and teammates realize the transformative possibilities of technology. Experience what's next at Avnet!
Job Summary
The Credit Card Specialist ensures the proper authorization of credit card for orders, accurate billing of all credit card orders. Provides strong customer service to Credit Card customers, Sales, Sales support and Credit.
Principal Responsibilities
  • Review and releases Credit Card Orders
  • Manages and gains credit card authorization for backorders.
  • Manages soft collection effort by customer contact.
  • Initiates full collection by providing pertinent information to Credit department.
  • Researches and refutes all customer retrievals and charge-backs
  • Customer service for credit card customers via incoming calls.
  • Works with Credit Department and Sales to resolve customer issues promptly and professionally.
  • Contacts the customers for resolution of credit card errors.

Job Level Specifications
  • Time management to effectively perform multiple tasks
  • Timely review of reports and charge-backs to minimize uncollectable invoices.
  • Work with Credit Card vendors to assure accurate data transmission.
  • Review customer accounts to assure proper application of credits and debits.
  • Participate in process improvement initiatives.

Work Experience:
  • Typically requires a minimum of five years of related experience.

Education and Certification(s):
  • High School Diploma or equivalent

Distinguishing Characteristics:
  • PC Skills, including working knowledge of Excel and AS400 systems
  • Two years customer service experience required.
  • One to three years credit/collection experience preferred.

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What We Offer:
Our employees work hard to live our values and help us grow. Our total rewards strategy supports Avnet's ability to attract, engage, develop, and reward our employees, while promoting a diverse and inclusive environment. We offer competitive compensation and benefit programs - from time away and flexible working arrangements to programs supporting employee well-being and opportunities to give back to your community.
  • Generous Paid Time Off
  • 401K and Pension Plan
  • Paid Holidays
  • Family Support (Paid Leave, Surrogacy, Adoption)
  • Medical, Dental, Vision, and Life Insurance
  • Long-term and Short-term Disability Insurance
  • Health Savings Account / Flexible Spending Account
  • Education Assistance
  • Employee Development Resources
  • Employee Wellness, Leadership Development and Mentorship Programs

Benefits listed above may vary depending on the nature of your employment with Avnet.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills.
Avnet is an Equal Opportunity Employer committed to providing equal opportunities to all employees and applicants for employment without regard to race, color, religion, ancestry, national origin, sex (including pregnancy), age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other characteristic protected by law. This policy of non-discrimination also applies to religious dress and grooming practices. Avnet will accommodate employee religious dress standards and grooming practices that do not result in undue hardship for the Company. If you are interested in applying for employment with Avnet and need special assistance or an accommodation to apply for a posted position contact our Human Resources Service Center at (888) 994-7669.

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